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Seeing my Bookmark Folders Aplabetically ALL THE TIME

Why can I not keep my Bookmark Folders in alphabetical order? Yes, I know I can see them alphabetically as an option in "Manage Bookmarks" but I am tired of scrolling up … (read more)

Why can I not keep my Bookmark Folders in alphabetical order? Yes, I know I can see them alphabetically as an option in "Manage Bookmarks" but I am tired of scrolling up and down trying to find the proper folder to put my Bookmark into when I am saving a new Bookmark. This design or lack there of makes Firefox feel old and clunky.

Asked by jumpsforjoy1 6 months ago

Last reply by Terry 6 months ago

Firefox keeps crashing when I try to restore my last session

Only been happening to me in the last few days but it's frustrating as you can imagine. Whenever I start up my computer now and try to restore my session, Firefox crashes… (read more)

Only been happening to me in the last few days but it's frustrating as you can imagine. Whenever I start up my computer now and try to restore my session, Firefox crashes and closes. Has this been happening to anyone else?

Asked by Alexandra Day 6 months ago

Last reply by cor-el 5 months ago

Unable to login into AOL to read email

Dear Firefox For about 2 months now I have been unable to login to my AOL account to read my email. I contacted AOL support, they took my Gmail address and verified that… (read more)

Dear Firefox

For about 2 months now I have been unable to login to my AOL account to read my email. I contacted AOL support, they took my Gmail address and verified that my account was active, but yet I cannot login.

Below are 2 screen shots of what happens when I try to login: The result in both cases is:

Error uploading image. I cannot also copy/prtsc and paste in this box.

As I see on the internet, I am not the only person suffering from this problem. Microsoft edge is able to access my email on AOL. Why can't Firefox after all these updates?

Kind regards.

DR CLEMENT AKATENG MD

Asked by DR CLEMENT AKATENG MD 6 months ago

Last reply by cor-el 5 months ago

Bookmarks not saving in the right location.

Basically what the title says. My bookmarks aren't saving in the right location. No matter which folder I select in the editor, it always saves them to the default menu l… (read more)

Basically what the title says. My bookmarks aren't saving in the right location. No matter which folder I select in the editor, it always saves them to the default menu location.

Asked by spencersdh1 6 months ago

Last reply by zeroknight 5 months ago

toolbar poping down unwanted

I need to know how to stop the tool bar from popping down whenever my mouse hits the top of the screen in fullscreen with hide toolbars selected, no other browser I have … (read more)

I need to know how to stop the tool bar from popping down whenever my mouse hits the top of the screen in fullscreen with hide toolbars selected, no other browser I have used does this so I dont know if it is intentional but if it is please tell me how to make it go away, thank you.

Asked by Ajs Starwalks 6 months ago

Last reply by cor-el 5 months ago

Which Firefox Is Which?

Hello, I frequently manually backup my important files and areas of my computer to an external drive. SEE ATTACHED SCREEN SHOT: When I go to backup my Firefox profile I… (read more)

Hello,

I frequently manually backup my important files and areas of my computer to an external drive. SEE ATTACHED SCREEN SHOT:

When I go to backup my Firefox profile I "seem" to have three folders. When I go to Troubleshooting Information->Application Basics->select / click Profile Folder it takes me to three folders and I am the one that's highlighted-selected folder is the one I am currently using. Now, there are two other folders above the highlighted one, which I 'might' guess are either older profiles OR (!) I might have more than one Firefox on my computer. When I went to take a peak at the other two folders, I eyeballed the dates/times and they are current, not old / dated. I left them alone and just backed up the one that was highlighted assuming its the current version I am using up to the minute.

Any idea what the other two folders are? I assume they are Profile Folders? How can I tell if they are indeed Profile Folders, and if the case is I have more than one version of Firefox I am running for instance, how can I tell which is which. Would one clue be in the order in which they appear with the one highlighted (third one) be the latest/most currently used?

Thanks Steven

Asked by Steven Bernson 5 months ago

Last reply by cor-el 5 months ago

Browser tabs have no defined outline, very hard to see

My issue is I can't see the outlines of the tabs. It's just a broad, pale blue area above the page content, barely distinguished from the white background of the content… (read more)

My issue is I can't see the outlines of the tabs. It's just a broad, pale blue area above the page content, barely distinguished from the white background of the content itself. I can't see the address bar, either. Why don't applications use borders any more? It's really, really annoying. At least the + sign to create a new tab has made a re-appearance, along with the X's on the tabs to close them (I couldn't find them when I started up Windows this morning, started searching frantically for a setting to display them as it seemed like there was no tab bar at all, and eventually they reappeared and I have no idea how).

I really hope there is something to be done short of editing a .css file somewhere, but if that's what has to be done, please tell me where to find the file and ideally, what elements in it I need to modify.

BTW, thank you for putting outlines on the text entry fields for this web form. An awful lot of web site developers don't seem to think they are necessary.

Rebeccah

Asked by rprastein 6 months ago

Last reply by zeroknight 5 months ago

Bookmarks / Bookmark Current Page

Good morning: Used to be, to bookmark the current page you'd click Bookmarks / Bookmark Current Page do any edits as far as names & which folder to put the link in t… (read more)

Good morning:

Used to be, to bookmark the current page you'd click Bookmarks / Bookmark Current Page do any edits as far as names & which folder to put the link in then save it.

Recently when I bookmark the current page, as soon as I click Bookmark Current Page, the drop down closes before I've done any editing like what folder it's going into or give it a different name.

I have to click bookmarks again then it tells me to edit current page.

Did something change with the last update?

Thanks.

Regards, Raffie

Asked by Raffie 5 months ago

Last reply by zeroknight 5 months ago

I'm seeing an upper case P and lower case f inside a red box, in the margin beside a bookmark. What does it mean?

I'm seeing an upper case white "P" and lower case white "f" inside a red box/square, in the left margin beside a bookmark. What does it mean? The specific website I bookm… (read more)

I'm seeing an upper case white "P" and lower case white "f" inside a red box/square, in the left margin beside a bookmark. What does it mean? The specific website I bookmarked is Telus Mobility, My Telus. All other bookmarks look normal, with their own unique icons. "Possible fake"? Don't know how to screenshot it, so please don't ask.

Asked by MrSensible 5 months ago

Last reply by cor-el 5 months ago

Firefox syncing

I switched laptops in August of 2023 roughly 60 days ago. I successfully synced and transferred all bookmarks and passwords at that time. Today I needed to switch laptops… (read more)

I switched laptops in August of 2023 roughly 60 days ago. I successfully synced and transferred all bookmarks and passwords at that time. Today I needed to switch laptops again and gave my old laptop to our tech to wipe Win11 off of and revert to Win10. I was not concerned with my synced data as I had just synced in August. Upon logging in to firefox.... there is almost no synced data. Is there anyways to access the August data?

Asked by mmarchiori 5 months ago

Last reply by Dropa 5 months ago

my e-mail is being blocked by microsoft as spam

Hello, last couple of weeks our e-mail is being blocked by microsoft so many of our contacts is not getting our emails. I talked to one recipient and they got an alert me… (read more)

Hello, last couple of weeks our e-mail is being blocked by microsoft so many of our contacts is not getting our emails. I talked to one recipient and they got an alert message from microsoft that the email is being held in quarantine. But she coulden´t open it. I have attached a screenshot that she took. It´s in swedish but you can se how it looks.

Asked by info10106 5 months ago

Last reply by Dropa 5 months ago

Compliment

Dear Sir/Madam, This is a sincere compliment, for the way you protect me and especially my PC Device. Browser Extensions: uBlock Origin Privacy Badger CanvasBlocker F… (read more)

Dear Sir/Madam,

This is a sincere compliment, for the way you protect me and especially my PC Device.

Browser Extensions: uBlock Origin Privacy Badger CanvasBlocker Facebook Container Unhook Enhancer for YouTube Now, if I only had one choice for a browser extension it would uBlock Origin created and monitored by Raymond Hill

Thank you very much for your protection. I always recommend to family and friends to only Firefox compared to Chrome and Edge.

Asked by shaun 5 months ago

Last reply by Terry 5 months ago

Factory Reset For Firefox

Hello, I accidentally transferred my Google Chrome data to Firefox, and as a result, all my bookmarks, passwords, email addresses, and everything else ended up in Firefox… (read more)

Hello, I accidentally transferred my Google Chrome data to Firefox, and as a result, all my bookmarks, passwords, email addresses, and everything else ended up in Firefox. I do not want this, and I want a fresh installation of Firefox with no bookmarks or saved passwords. Please help me with this.

Asked by Oğuzhan 5 months ago

Last reply by Terry 5 months ago

White Screen issue

Attempting to use thefirestore.com for my job, but it keeps bringing me to a white screen. I know it isn't the website's issue because I can access it using firefox on my… (read more)

Attempting to use thefirestore.com for my job, but it keeps bringing me to a white screen. I know it isn't the website's issue because I can access it using firefox on my phone it comes up fine. I tried troubleshooting firefox, I tried clearing the cache on the website, disabling cookies etc. I'm up to date for firefox. I need help! And yes I tried restarting it.

Asked by NPC #123 5 months ago

Last reply by cor-el 5 months ago

Access to secure websites

Whenever I use Firefox to access banking or health insurance websites nothing loads properly. I have to use another browser to get the sites to work. These sites always s… (read more)

Whenever I use Firefox to access banking or health insurance websites nothing loads properly. I have to use another browser to get the sites to work. These sites always seem to work on Microsoft Edge. Is there a security setting in Firefox that is preventing these secure sites from working? I do use the NoScript and Adblock Plus extentions but if I turn them off and reload the page, it still will not load. Thanks.

Asked by troubles52101 5 months ago

Last reply by zeroknight 5 months ago

Firefox cannot seem to remember/reopen my exact tabs/pages from yesterday

Firefox cannot seem to remember/reopen my exact tabs/pages from yesterdays session when starting up my computer daily after previous nites shutdown. (I also use Chrome br… (read more)

Firefox cannot seem to remember/reopen my exact tabs/pages from yesterdays session when starting up my computer daily after previous nites shutdown. (I also use Chrome browser on a 2nd monitor and it restarts, w/o exception, with same tabs/pages EXACTLY as it was when shut down the nite before.)

Asked by bobrub2008 5 months ago

Last reply by zeroknight 5 months ago

How do I remove atdmt.com ?

Everyday I get the atdmt.com tracking cookie. I can't find a way to block it. I don't care if it's harmless, I want it gone for good! Thanks … (read more)

Everyday I get the atdmt.com tracking cookie. I can't find a way to block it. I don't care if it's harmless, I want it gone for good! Thanks

Asked by Slickrick_too 5 months ago

Last reply by zeroknight 5 months ago