Firefox Support Forum

A company who keeps sending messages I don't want. On the site I can't find a button to stop sending the messages, so I want to block this company...

Greets Anouke

I've lost all my history prior to the current date. I think yesterday too, I only had the days history and nothing else. This may have started with the new firefox update, but I'm not sure, I wasn't paying attention. It's not in my settings to delete history every time I close firefox. All my bookmarks are still there, its just a problem with my browsing history. It seems like the "recently closed tabs" keeps better track of the days history than my actual history tab. I'll probably lose todays history tomorrow. Not sure why this is happening~~ help

When Firefox is open, it magnify itself to over 500%, making it impossible to read full page, this happens on Firefox Browser, Opera, Google Chrome and Safari, No One, at any of browsers mention knows the problem, asking public for help please, feel free to look at screen shot when I search a name on Firefox, and Google gave me this, at exact size, Screen Shot can not be uploaded because NO BROWSERS can accept screenshot at 500%.....Error uploading image

"Screen Shot 2021-06-10 at 1.13.12 PM.png" is too large (1533KB), the limit is 1024KB

Hi since I updated Firefox last night, I can't seem to use the search bar anymore, I'm talking about the usual one, the search bar in the middle of the page under the Firefox globe. As soon as I type the first letter in this search bar, it writes into the adress bar, and nothing is displayed in the search bar at all, it stays empty. It's like the only option I have now is the adress bar, the search bar is useless and though it's ok for an adress it is not for a proper research. I wonder how to sort this out. Thanks for your help !

Because of this terrible 89.0 update I've had to start using Chrome, and I hate Chrome. I cannot get any videos to play in Mozilla anymore. Youtube doesn't work, Tumblr videos don't work, Twitch videos don't work, even the Tenor gifs on Discord won't show.

Yes, I have cleared my entire history of cache and cookies for all of these websites, and it does not fix the problem.

Nothing will play. I hate this. Please, Mozilla, fix this so I can go back to using the browser I actually prefer.

If anyone else is experiencing this, or has found a solution, please let me know.

NY Times now won't load images (there's now a hold-to-see button; image & headlines vanish when you let go) on either side of the firewall & YouTube blacks out their link icons & the right column recommended / loaded-for-sequence play videos on the right column whether you're signed-in or not. Background images are now blacked out on some sites. None of this ever happened to me until I upgraded to FF 89.

Why is this? How do I stop it?

The array of Mac settings, FF settings, site settings is dizzying as we all know, which makes sorting out where the problem might lie a bear w/o help. Things worked great through 88. I allowed FF entree to simply install each new version. No prob. Now this. 89 is clearly a complete overhaul -- I've seen scores of comments from folks left aghast at these changes with no clear, comprehensive tutorial of 1) what exactly FF did & changed, 2) why FF did it & most importantly, 3) how to return which sections / settings to what you wanted & felt comfy with & which you're just stuck getting used to. Configuration ability is a huge aspect of computer living. That FF info alone would have lessened the heat I'm afraid you've been taking.

Anyway, back to mine... any clue as to how to reset whatever it is that needs resetting to drop this blockage? Many thanks for the assist!

Hi,

since the latest version of Firefox I have a problem that tabs are not going to be restored when closing just the window. On Mac closing the window means pressing the red bulb in the top left corner, which actually keeps Firefox running in the background. I know that it was different in previous versions. There the last open tabs were reopened when creating a new first window. Now sessions are only restored when Firefox is shutdown explicitly (CMD+Q) and then restarted. Option for session restore is set. I tried to fix that by using the addon Tab Session Manager, however, this is not the behavior I'm used to. I also deleted my old profile (all my urls, etc. are gone now ... :( ), no effect.

Anyone know if something has changed for sessions? Or is it just me having such a problem?

Regards, Thomas

Ever since I began using a Mac desktop computer (in 2018), every time it was shut down or restarted, all of my Firefox settings, add-ons, bookmarks, logins, cookies, and history disappeared. Everything is returned to the defaults as if I never had Firefox on my computer before. I never had this problem with any Windows computer, so I thought this problem must be compatibility with Apple not being good. But it works fine as long as I don't close my browser completely. What is going on? Is this fixable?

My operating system is still Mojave, but Firefox is up to date. I only have a desktop computer and like it that way.

Help! Today, I updated from v. 88.x to the latest v. 89.x of Firefox for Mac OS. Unfortunately, the new look and interface of v. 89 is very difficult for me to see and use. The menu bar items (text and icons) are too small, and everything is too small, too light and low-contrast gray with no borders ,etc. I've been using Firefox for Mac OS for at least 15 years, and I've never been so dissatisfied by the look of an upgrade. I am running on a Mac Pro with OS X 10.14.6.

Having played with the various preference menus in v. 89.x that I could find, I am not able to find settings to return the look to that of the previous version. Is there a "theme" to make the interface user-friendly again, or do I need to actually revert to v. 88.x? If I need to go back to v. 88.x, how do I do that and preserve all of my original settings, bookmark, etc.? Thank you!

Long time User of Firefox. Everyone day, one of the first sites I read is WSJ.com. Recently (now running 89.0 Firefox) the WSJ.com website has been totally jumbled. I cross checked it on Chrome, where it was working fine. I have reported this to WSJ.com, and now also to Firefox. Is there a new setting requirement in Firefox 89.0 for that page? This is the only regular site I visit where this is occurring.

Any insights?

HELP NEEDED - This link opens in Chrome but not Firefox with Mac 11.4 https://signup.brownstoneresearch.com/?cid=MKT550236&eid=MKT552522&encryptedSnaid=&snaid=&step=start&assetId=AST186905

I restarted my computer, and now Firefox has a singular folder, Other Bookmarks, with all the items in it not in their folders and instead just listed all the way down. Every time I try to get my bookmarks back, they list into the singular folder.