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My home page has been Firefox for at least four years. Suddenly my home page switched to Norton and I can't get back to Firefox. Please help wth explicit, foolproof intructions. I am using Windows 11. I am87 years old and I do mean foolproof.

How do I reset my homepage to Firefox and away from Norton. I don't know why my homepage switched away from Firefox. I require explicit foolproof instructions. I am 87 … (read more)

How do I reset my homepage to Firefox and away from Norton. I don't know why my homepage switched away from Firefox. I require explicit foolproof instructions. I am 87 years old and not savvy.

Asked by eetkach 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Adding another browser data

Hello. I wanted to know whether it was possible to connect another browser data, as I usually use two browsers: Safari and Google Chrome. I added my data on safari when s… (read more)

Hello. I wanted to know whether it was possible to connect another browser data, as I usually use two browsers: Safari and Google Chrome. I added my data on safari when setting up Firefox, but I would like to add the data on chrome as well. Is there any way to do so?

Asked by Fatima 3 months ago

Last reply by Paul 3 months ago

Tabs Always missing

Within a few weeks or months, tabs I hadn't closed would suddenly disappear, even though I had checked the "Open previous windows and tabs" option in the settings. … (read more)

Within a few weeks or months, tabs I hadn't closed would suddenly disappear, even though I had checked the "Open previous windows and tabs" option in the settings.

Asked by Anim'S 25 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

How to recover deleted Firefox bookmarks on an individual basis

I find recovering deleted bookmarks difficult in Firefox. Typically, I am told: "on August 12 you deleted 12,540 bookmarks. Do you want to recover them all and over-wri… (read more)

I find recovering deleted bookmarks difficult in Firefox. Typically, I am told: "on August 12 you deleted 12,540 bookmarks. Do you want to recover them all and over-write your existing bookmarks?" To which the answer is obviously, no.

What I want is a system much more similar to the Microsoft File Explorer Recycle Bin, which lists deleted files on an individual basis, so if I have deleted a file, I can see its name, the date it was deleted, and where it came from, and I can restore that particular file. Or, since we are talking bookmarks here, recover a particular bookmark.

How can I achieve that? Is it possible?

Asked by Matthew Montagu-Pollock 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Tabs lost on update

Clicked on Mozilla Update in Progress Open Mozilla Tabs are lost; must find via History Check that identical cases have been present since February What is go… (read more)

  • Clicked on Mozilla
  • Update in Progress
  • Open Mozilla
  • Tabs are lost; must find via History
  • Check that identical cases have been present since February
  • What is going on, and why is there no back up or update prompt?

Asked by silversushi 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago