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New modem

Have a new modem/router (Assis G34). Only getting 57.2 mps download and 9.6 mps upload. In trying to go to a website, it times out. Tried Microsoft Edge. It worked … (read more)

Have a new modem/router (Assis G34). Only getting 57.2 mps download and 9.6 mps upload. In trying to go to a website, it times out.

Tried Microsoft Edge. It worked OK when I wasn't using Firefox at the same time.

Planning to get a range extender. Is that the solution?

Asked by tmwjr13 6 months ago

Last reply by markwarner22 6 months ago

Re:my mac is 2009 IOS10.10

Hi My version of Firefox will not be supported after Jan 14th - I can't download an updated version of Firefox because my Mac is IOS 10.10 and apparently it needs to be a… (read more)

Hi My version of Firefox will not be supported after Jan 14th - I can't download an updated version of Firefox because my Mac is IOS 10.10 and apparently it needs to be at least IOS 12. What can I do? I will be updating my computer but I don't want to lose access to my docs etc on the 14th Jan. Thank you - I would appreciate help please.

Asked by Tricia Kemmis 5 months ago

Last reply by James (On Leave) 5 months ago

Firefox updates

Hello I am presently running OS10.9.5 on a MacMini from 2013 because there are some expensive programs on there that I will lose when I update the OS. I now know I need t… (read more)

Hello I am presently running OS10.9.5 on a MacMini from 2013 because there are some expensive programs on there that I will lose when I update the OS. I now know I need to do that regardless. My question is: What OS version should I upgrade to for a secure version of Firefox and, MOST IMPORTANTLY... will my Comcast email account and bookmarks be carried into the upgraded Firefox browser? Thanks. a concerned Gary Bellucci

Asked by Gary B 6 months ago

Last reply by James (On Leave) 5 months ago

Good Afternoon Everyone, my Subject is, i would like to Update my Windows 10 to Windows 11.

Good Afternoon All Staff, my age is 73, i have been notified that my Windows 10 runs out on the 14th October, and is it possible please to update to Windows 11. My probl… (read more)

Good Afternoon All Staff, my age is 73, i have been notified that my Windows 10 runs out on the 14th October, and is it possible please to update to Windows 11. My problem is that i get very foregetful so i thought i had better try now, i am not very clever with the modern world, i also do not own a Mobile phone, just a House phone, i think they call a Landline, i am a Widower, so i live on my own, thank you very much if you are able to help me, have a nice rest of the day.

Asked by shadowman93501 5 months ago

Last reply by markwarner22 5 months ago

How to use Firefox address bar to search when using Startpage as the search engine

I prefer to use Startpage as my search engine with Firefox on my Mac. I have that set up, but it's so annoying that when I put something in the address or search bar, no… (read more)

I prefer to use Startpage as my search engine with Firefox on my Mac. I have that set up, but it's so annoying that when I put something in the address or search bar, no search happens. Instead, I just get the Startpage home page and then have to retype the same thing in there! How do I solve this?

Asked by Carole Eddington 5 months ago

Last reply by Standard8 5 months ago

The search bar covers the bookmarks bar when hovering over the top on Mac.

The search bar covers the bookmarks bar when hovering over the top on Mac. It needs to be so both the search bar and bookmarks bar move down when you hover over the main … (read more)

The search bar covers the bookmarks bar when hovering over the top on Mac. It needs to be so both the search bar and bookmarks bar move down when you hover over the main menu settings in Mac.

Asked by as3000 5 months ago

Last reply by Standard8 5 months ago

How can I transfer browsing history from another user

Windows shut down my computer and when I restarted it all my data was gone! (Thanks Windows!) In order to restore my data, I had to create another user profile with adi… (read more)

Windows shut down my computer and when I restarted it all my data was gone! (Thanks Windows!) In order to restore my data, I had to create another user profile with adimn. privileges. That restored my desktop icons and other data, but not my bookmarks and browsing history. Is there a way I can recover those?

Asked by hartgh 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago