Showing questions tagged: Show all questions

Sync only sometimes works

Hi all. My sync is only sometimes working. I notice that when saving a bookmark and trying to find it on another device. I sometimes have to manually resync it or wait f… (read more)

Hi all.

My sync is only sometimes working. I notice that when saving a bookmark and trying to find it on another device. I sometimes have to manually resync it or wait for a few days to get it shown on my other devices. Same with the tab sharing across devices.. In most cases it doesn't work at all..

Here is a current sync-log: https://pastebin.com/TWugtAbm

Asked by zotac 2 months ago

Last reply by Sofiachloe 2 months ago

I'm trying to find out if I've correctly downloaded this new

I'm fairly new at this game of 'digital talking', so: I just paid for a 2yr subscription but do not see any visual evidence that this is indeed the case. How do I know I'… (read more)

I'm fairly new at this game of 'digital talking', so: I just paid for a 2yr subscription but do not see any visual evidence that this is indeed the case. How do I know I'm currently protected, isn't there an icon supposed to be on the monitor?

Asked by Jeramyah La More 3 months ago

Last reply by Paul 3 months ago

synch not working AT ALL

i had to rebuild my laptop computer and set up firefox on it, set up/turned on sync and the browser does NOT match the broswer srttings on the desktop where the sync come… (read more)

i had to rebuild my laptop computer and set up firefox on it, set up/turned on sync and the browser does NOT match the broswer srttings on the desktop where the sync comes from. bookmarked weblink icons only show up when a new tab is opened and vanish once a website is opened, icons for bookmarked weblinks on the bookmarks bar are generic wireframe globe-like-icons only, the custom firefox colour setup i struggled to create over the course of several weeks does not appear at all, nor does the dark theme. how then do i get this to -really- syc???

Asked by Aurore de Blois 5 months ago

Last reply by jonzn4SUSE 5 months ago

Firefox Sync broken, keeps messing up my sync

Hello Mozilla, I'm at wit's end with using Firefox sync. I've tried every fix I can find in the support docs, including deleting my account, stopping sync on all devices… (read more)

Hello Mozilla,

I'm at wit's end with using Firefox sync. I've tried every fix I can find in the support docs, including deleting my account, stopping sync on all devices and fully deleting the app on 2 Windows PCs, a Mac, two iPads and an iPhone. I've tried creating a new account, then reinstalling a clean backed up copy that I'd fixed all the screwed up bookmarks, then reinstalled and reysnced all devices and FF sync is still an utter mess.

It keeps messing up the order of my folders and bookmarks, as well as randomly duplicating the bookmarks all over hell and creation in my bookmarks segmentation.

This is the first time I've had a problem with Sync, but I'm getting sick of it, because I cannot rely on it to work and because I'm too reliant on my bookmarks for many things, I'm about to dump using Firefox entirely, which is saying something because I despise other browsers.

I'd appreciate help.

Chris Pierdominici

Asked by Chris 4 months ago

Last reply by cor-el 4 months ago

Saved articles only show on my I-Phone, Windows shows ONLY 2 Archives

This began some time ago. My laptop Windows 10 only has 2 saved articles. My I-Phone has all saved articles. What happened? I used to be able to see the complete collecti… (read more)

This began some time ago. My laptop Windows 10 only has 2 saved articles. My I-Phone has all saved articles. What happened? I used to be able to see the complete collection on both.

Thanks R L Ellsworth

Asked by Taos1947 4 months ago

Last reply by Paul 4 months ago

i cant sign in to mozilla vpn. i click already a subscriber enter details and i get qauthentication error

I signed up to Mozilla VPN but every time i try to sign in on my pc i get authentication error. How do i sign in on my laptop and how do i turn it on in firefox? … (read more)

I signed up to Mozilla VPN but every time i try to sign in on my pc i get authentication error.

How do i sign in on my laptop and how do i turn it on in firefox?

Asked by d760src 4 months ago

Last reply by Paul 4 months ago

Identifiants et mots de pass perdus

Bonjour Depuis 2 semaines, mon compte firefox a perdu la majorité de mes identifiants et mots de passe qui étaient sauvegardés. mais pas tous... je ne comprends pas pourq… (read more)

Bonjour Depuis 2 semaines, mon compte firefox a perdu la majorité de mes identifiants et mots de passe qui étaient sauvegardés. mais pas tous... je ne comprends pas pourquoi. Avez vous une explication? C'est très ennuyeux ! :( Merci pour votre aide.

Asked by Vincent Frances 4 months ago

Last reply by Paul 4 months ago

Syncing Firefox browser between computers

I am a long-time user of Firefox and recently had to re-install the browser on my Laptop. I have the latest version of Firefox on both my Desktop and Laptop and have tri… (read more)

I am a long-time user of Firefox and recently had to re-install the browser on my Laptop. I have the latest version of Firefox on both my Desktop and Laptop and have tried to sync my Desktop Settings (tabs, bookmarks, etc ) to my Laptop such that when I open Firefox on the Laptop it mirrors what I see on my Desktop, but to no avail.

Asked by dsmatso 5 months ago

Last reply by jonzn4SUSE 5 months ago

Lost my bookmarks and site passwords when I reset my Mozilla password

I used Firefox Sync when I bought my new computer and it worked perfectly. This time, I had to reset my computer and forgot my password. Using my account associated email… (read more)

I used Firefox Sync when I bought my new computer and it worked perfectly. This time, I had to reset my computer and forgot my password. Using my account associated email, I reset my password and my information was gone.

Asked by Calli de Souza 5 months ago

Last reply by cor-el 5 months ago

Can't find the sync I need from previous device (specifically "Open Tabs")

On Wednesday, 12/6, I got a new work computer. FYI--both old and new computers are Dell laptops using Windows. So on Tuesday 12/5, I had synched everything--Bookmarks, … (read more)

On Wednesday, 12/6, I got a new work computer. FYI--both old and new computers are Dell laptops using Windows.

So on Tuesday 12/5, I had synched everything--Bookmarks, History, Open tabs, everything. I checked to make sure everything had synched because I knew I didn't want to lose my info.

After I had done that, I also signed out and deleted the history from that old device because it said that wouldn't affect the synched information.

On the new device, I haven't been able to access everything from that sync. I can see that most of my Bookmarks are there but the Open Tabs are nowhere to be found.

In "Connected Service", I see my old device listed but it says the last sync from that device was 4 months ago (that is definitely not the case).

When I look under "re-open all tabs" in Settings it only shows what I've opened on this new device (mostly Help topics trying to figure this out!)

Is there anyway to get back to the most recent sync? Especially but not only the Open Tabs?

THANKS! Christina

Asked by cdeadyjunk 5 months ago

Last reply by cor-el 5 months ago

Firefox not allowing me to sign in, stating cookies and local storage not authorized. I have tried everything!

On a legacy iMac with over ten years of Firefox usage, I suddenly cannot sign in. The mac caps out at High Sierra 10.13.6 and I am unable to activate sync. I have tried a… (read more)

On a legacy iMac with over ten years of Firefox usage, I suddenly cannot sign in. The mac caps out at High Sierra 10.13.6 and I am unable to activate sync. I have tried allowing all cookies, restarting the browser several times, and even explored the config files.... to no avail.

How do I "enable local storage"? that's the error that sync provides me, but there is no option to fix that and all of your help files point me to cookies information (which I have done everything with). There are no actual help files to fix the local storage problem. This is frustrating!

Do I have to uninstall the entire application? If so, how to I preserve my bookmarks and pws without also porting over whatever is broken in the application?

Asked by Xander 5 months ago

Last reply by cor-el 5 months ago

How to delete my Firefox data from the Mozilla site

When I moved my data from my old Windows 7 to my new Windows 11 computer, I used a Mozilla account to upload and save my bookmarks. I then transferred my data using a dif… (read more)

When I moved my data from my old Windows 7 to my new Windows 11 computer, I used a Mozilla account to upload and save my bookmarks. I then transferred my data using a different method.

I would now like to delete my data from this (Mozilla) site but can't find it. Please show me how to clear all my bookmarks, passwords (!!!), everything from this site.

Thanks

Asked by janetvw 4 months ago

Last reply by cor-el 4 months ago

Passwords and bookmarks lost, after reinstall of PC and logon to mozila sync account.

I have multiple times format pc and then instal firefox and log on in sync and i get back all of my bookmarks and paswords. But today that was not the case. What i did… (read more)

I have multiple times format pc and then instal firefox and log on in sync and i get back all of my bookmarks and paswords. But today that was not the case.

What i did difrently? I loged in with google account instead of email and password on sync page. (from the begining i newer joined my google email with google account in mozila sync service, i always loged in with email and password.) And somehow mozila created new account which is empty ??? If i log out of firefox sync and log in with email and password then i get again redirected to this new firefox sync account which is joined with a google account. How can i get back my bookmarks and passwords? I waited for one hour and password section in browser is still empty and no bookmarks in browser. :(

Asked by Mozila User 5 months ago

Last reply by Paul 5 months ago

Mijn oude firefox account herstellen

Rond 26 november heb ik mijn firefox browser verwijdert niet wetende dat hierdoor mijn bestanden die via firefox waren opgeslagen op mijn google drive niet meer toegankel… (read more)

Rond 26 november heb ik mijn firefox browser verwijdert niet wetende dat hierdoor mijn bestanden die via firefox waren opgeslagen op mijn google drive niet meer toegankelijk zijn .

Ik heb een nieuwe firefox account moeten maken echter die kan de verdwenen bestanden ook niet terugvinden.

Wellicht dat mijn oude firefox account van voor 26 november wel de weg weet naar de verloren bestanden.

Kunt er voor zorgen dat mijn oude firefox account van voor 26 november herstelt word?

mogelijke communicerende email adressen :

info@delabre.nl robert.hamar@gmail.com

I


Graag zie ik uw reactie tegemoet.

mvg

Robert Hamar de la Brethoniere

Asked by Robert Hamar de la Brethoniere 5 months ago

Last reply by cor-el 5 months ago