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weird control on my account

Hi, my account seems to have some kind of admin or enterprise control on it, but I'm not part of an organization. It says: Information Your browser is being managed by y… (read more)

Hi, my account seems to have some kind of admin or enterprise control on it, but I'm not part of an organization. It says:

Information Your browser is being managed by your organization.

I don't know how to fix this, but it is keeping me from updating and doing other things like clearing cache and adjusting my settings.

How can I fix this?

I don't know how it happened.

Thank you

Asked by bob.herkes 5 months ago

Last reply by cor-el 5 months ago

LassPass extention will not reinstall

Around 12/28/2024 my LastPass Password Manager extension dropped off my Firefox. When I tried to reinstall nothing happens except the flashing dots, which just go on. T… (read more)

Around 12/28/2024 my LastPass Password Manager extension dropped off my Firefox. When I tried to reinstall nothing happens except the flashing dots, which just go on. The LassPass extension does work on my Chrome browser (only used as a backup, Firefox using Duckduckgo rules)

Steps I have taken. Relaunched firefox. Rebooted laptop Deleted all Lastpass cookies. Did a firefox refresh. Tried to install older version of lastpass, they download but won't let me add.

Please Help? Thanks

Asked by eugenecant04 5 months ago

Last reply by markwarner22 5 months ago

Problem with PDF comments

I get bills in PDF form from my water and gas provider. When I pay the bills I use Adobe to add a "PAID" sticker and a comment indicating when the bill was paid, and the… (read more)

I get bills in PDF form from my water and gas provider. When I pay the bills I use Adobe to add a "PAID" sticker and a comment indicating when the bill was paid, and then I save the PDF (from Adobe) with the newly added comment. Previously I was able to open these PDFs in Firefox and the contents of the comment (added via Adobe) was visible; however, recently when I used Adobe to add a comment to a PDF and then opened it in Firefox the contents of the comment were not displayed (NOTE: I opened the PDF in Edge and it displays the contents of the comment, but it doesn't display with the same wrapping as used when the comment was created in Adobe). Interestingly, older PDFs that I added comments to still open correctly in Firefox i.e. they display the contents of the comment. I am assuming there has been some sort of update to Adobe, and was wondering if there needs to be an update to Firefox to continue to allow the contents of comments in the PDF to be displayed.

Asked by wgiles.junk 5 months ago

Last reply by betterjoy 5 months ago

Payment Method Nicknames

Shouldn't SAVED Payment Methods have a "Nickname" so we can know which one to use? I have a few cards I manage and use to buy for myself, my wife, and my daughter. There … (read more)

Shouldn't SAVED Payment Methods have a "Nickname" so we can know which one to use? I have a few cards I manage and use to buy for myself, my wife, and my daughter. There are too many for me to remember which of the accounts is for whom.

A simple nickname would add great ease of use!

Asked by Joel Weisbrod 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

when i sign into onedrive.com on firefox, the screen is white, but is populated in edge

bold textWhen I try to sign into onedrive.com on firefox, the screen is white, but is properly populated in edge. … (read more)

bold textWhen I try to sign into onedrive.com on firefox, the screen is white, but is properly populated in edge.

Asked by F N 5 months ago

Last reply by cor-el 5 months ago

the sound of the websites

Hello, I am contacting you about the non-functioning sound of some websites. It is manifested as if Firefox does not perceive that the page is playing sound at all. For e… (read more)

Hello, I am contacting you about the non-functioning sound of some websites. It is manifested as if Firefox does not perceive that the page is playing sound at all. For example, YouTube works as it should, but Instagram is completely without sound.

Asked by radimchmela 6 months ago

Last reply by jonzn4SUSE 5 months ago

strange underlined empty links on random words/names

hi everyone, first of all, happy new year. while browsing reddit, i keep seeing these strange underlined empty links on random words/names. for example this comment here… (read more)

hi everyone, first of all, happy new year.

while browsing reddit, i keep seeing these strange underlined empty links on random words/names. for example this comment here: https://www.reddit.com/r/moviecritic/comments/1hpse0f/comment/m4jxdwq/ shows the name of actress underlined.

i disabled all my extensions and the problem persisted. i checked using chrome and the problem didn't exist.

on inspect element i found something called faceplate-tracker though.

any clue what is this? and how to deal with it?

Asked by manysmiles 5 months ago

Last reply by cor-el 5 months ago

Error message on first screen when opening FireFox

Hi - Happy Holidays! When I open Firefox for the first time each day I get this error message Error: Platformversion 133.03.03 is not compatible with: minversion:>=… (read more)

Hi - Happy Holidays!

When I open Firefox for the first time each day I get this error message

Error: Platformversion 133.03.03 is not compatible with: minversion:>= 132..02.02 maxversion:> = 132.02.02 Maybe try to reinstal Firefox?


I have not tried to install because don't know if that would solve the problem and I'm afraid of losing bookmarks

brak dżwięku podczas odtwarzania filmów w stronie facebook

brak dźwięków w odtwarzanych filmach i reklamach w stronie facebook. sprawdzone ustawienia mixer dźwięku ustawiony firefox-max ,laptop ustawione max, przeglądarka zainsta… (read more)

brak dźwięków w odtwarzanych filmach i reklamach w stronie facebook. sprawdzone ustawienia mixer dźwięku ustawiony firefox-max ,laptop ustawione max, przeglądarka zainstalowana na nowo. w serwisie you tube dźwięk jest dostępny wszystko ok. w innym starym urządzeniu wszystko ok.

Asked by G.B. 5 months ago

Last reply by TyDraniu 5 months ago

PDFs displaying strangely

The past two days Firefox has not been displaying PDFs properly, turning 2 out of 14 pages sideways. I restarted my computer but no change. The PDFs display beautifully i… (read more)

The past two days Firefox has not been displaying PDFs properly, turning 2 out of 14 pages sideways. I restarted my computer but no change. The PDFs display beautifully in Edge.

Asked by Suzanne Fisher 5 months ago

Last reply by jonzn4SUSE 5 months ago

shifting saved Firefox information from old to new computer

I have just purchased an iMacAir 3, 2024. For the last 12+ years I have used an obviously much older iMac. I think I have successfully installed Firefox in my new laptop,… (read more)

I have just purchased an iMacAir 3, 2024. For the last 12+ years I have used an obviously much older iMac. I think I have successfully installed Firefox in my new laptop, but want also to tranfer all my passwords, bookmarks, etc. How do I do this?

Asked by rita.mccleary 5 months ago

Last reply by Paul 5 months ago

Certificate Question

In the "General" section of my Firefox Settings, it states that "Your browser is being managed by your organization." When I click on that, it shows the word "Certificat… (read more)

In the "General" section of my Firefox Settings, it states that "Your browser is being managed by your organization."

When I click on that, it shows the word "Certificates" under Policy Name, and "ImportEnterpriseRoots" under Policy Value.

Is this something that Firefox installed, or is it something a third-party (like my former company) installed on my computer.

Also, would this possibly slow down my computer?

Thanks for your feedback.

Asked by joandarren 6 months ago

Last reply by cor-el 6 months ago

Can't access a link under a website

I have an account with Chewy. When I try to access the link to "My Pet" I receive this message: 400 Bad request Your browser sent an invalid request. I don't understa… (read more)

I have an account with Chewy. When I try to access the link to "My Pet" I receive this message:

400 Bad request Your browser sent an invalid request.

I don't understand why or how to correct it.

Asked by Jeanne Mathews Connally 5 months ago

Last reply by T3cH 5 months ago

Gyazo login

When i try to log in to Gyazo it goes to a web page that says "Checking your browser before accessing gyazo.com ... Click here if you are not automatically redirected a… (read more)

When i try to log in to Gyazo it goes to a web page that says

"Checking your browser before accessing gyazo.com ... Click here if you are not automatically redirected after 5 seconds."

I can log in via chrome and i can log in via firefox on my ipad. I looked at my malwarebytes and its not blocked there. So i know my acc is good. I know it will log in with firefox on my ipad. just not my Win11 Desktop Firefox.

Asked by Diawa 5 months ago

Last reply by jonzn4SUSE 5 months ago

McAfee Truekey has stopped appearing in Firefox browser. App downloaded again, and being asked to enable. How do I do this?

Firefox is default browser. Have used McAfee Truekey for years with no issues. It has now disappeared from browser. Reloaded the app, and McAfee website tells me to activ… (read more)

Firefox is default browser. Have used McAfee Truekey for years with no issues. It has now disappeared from browser. Reloaded the app, and McAfee website tells me to activate it. How do I do this/ should I do this?

Asked by hazelhaas 5 months ago

Last reply by jonzn4SUSE 5 months ago