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Manage extensions

I have attempted to follow published instructions on how to manage extensions but the steps described are completely wrong. When I click the extensions icon, it opens th… (read more)

I have attempted to follow published instructions on how to manage extensions but the steps described are completely wrong. When I click the extensions icon, it opens the add-ons tab (does not present a list of extensions). There is no "gear" next to any of my extensions; just the on/off button and the .... button.

How can I force an extension to show on the toolbar?

Firefox is up to date (version 120.0).

Asked by duvalljm 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Fidelity Auto-Logout

I'm having an issue with Fidelity Investments website logging me off after 5-10 minutes of inactivity. Before Fidelity's website redesign, I could go at least 30 minutes… (read more)

I'm having an issue with Fidelity Investments website logging me off after 5-10 minutes of inactivity. Before Fidelity's website redesign, I could go at least 30 minutes or more without having to login again. It seems now I have to login constantly.

I have contacted Fidelity, but the said it was a Firefox issue, however, I cannot find any information about this issue (or I don't know where to look).

How do I extend the time before needing to login again? Thoughts on if is this even a Firefox issue or is it Fidelity's website?

Thank you!

Asked by SS 5 months ago

Last reply by cor-el 5 months ago

middle clicking bookmarks automatically switches to the new tab even with the setting disabled

I would like to know how I can middle click with my scroll wheel to open a bookmark in a new tab, but not be dumped straight into that new tab. I like opening multiple ta… (read more)

I would like to know how I can middle click with my scroll wheel to open a bookmark in a new tab, but not be dumped straight into that new tab. I like opening multiple tabs at once before going into them.

Asked by GIRGHGH 5 months ago

Last reply by zeroknight 5 months ago

Backspace key

Hello all. I'd like to restore the backspace button function but the previously workable solution — resetting browser. backspace_action to 0 — is not working for me. Any … (read more)

Hello all. I'd like to restore the backspace button function but the previously workable solution — resetting browser. backspace_action to 0 — is not working for me. Any hints as to why that might be the case?

Asked by richkhav 5 months ago

Last reply by cor-el 5 months ago

Themes do not stay locked since several updates back.

Themes do not stay locked since several updates back. It is ridiculous that every time you open the browser you need to go to settings and get 'dark theme' back on, when … (read more)

Themes do not stay locked since several updates back. It is ridiculous that every time you open the browser you need to go to settings and get 'dark theme' back on, when it is the only theme many of us with visual problems can use. MANY people have complained about this (read your own reviews). FIX IT! It's doubtless a five minute job to put this back the way it was.

Asked by Shaun Russell 5 months ago

Last reply by cor-el 5 months ago

Whatever you did to Friefox, you broke the ability for me to have it keep a set of urls open at start up. You disabled a very useful feature.

Fix the problem ! If I set up a set of bookmarks and web sites to be opened on startup of Firefox, then use them and save that list forever until I change it. That… (read more)

Fix the problem ! If I set up a set of bookmarks and web sites to be opened on startup of Firefox, then use them and save that list forever until I change it.

That is how you product worked until this week. Now, it sucks. And why does the header say that my options are controlled by my organization ? This is my private computer, belongs to me, not any organization !

Asked by danpuhr 5 months ago

Last reply by zeroknight 5 months ago

Sound on Facebok videos

I am running Windows 10 Enterprise version on my desktop. The same video on Facebook plays perfectly on Chrome but the sound is muted when it is played on Firefox. It h… (read more)

I am running Windows 10 Enterprise version on my desktop.

The same video on Facebook plays perfectly on Chrome but the sound is muted when it is played on Firefox. It happens only recently.

Is there some control features that I should turn on or turn off somewhere so that I can continue to use Facebook a usual on my Desk top.

Asked by swwlee 5 months ago

Last reply by zeroknight 5 months ago

Is full-text search now working in Pocket Premium?

Hello, a couple of years ago I signed up for Pocket Premium so that I could make use of the full-text feature, but I found that full-text search didn't work, which meant … (read more)

Hello, a couple of years ago I signed up for Pocket Premium so that I could make use of the full-text feature, but I found that full-text search didn't work, which meant that Premium useless for my purposes. This was acknowledged by Pocket Support, and my subscription payment was refunded.

Before I try again it would be interesting to know whether the full-text search has been fixed and now works properly as advertised at https://support.mozilla.org/en-US/kb/pocket-premium-full-text-search

Thank you.

Asked by HerbEppel 5 months ago

Last reply by James 5 months ago

Read Aloud add-on isn't working

Dear Sir or Madame, Read Aloud isn't working on Roshreview.com and other websites for my new macbook on Firefox but works on my old macbook. It says "Missing host perm… (read more)

Dear Sir or Madame,

Read Aloud isn't working on Roshreview.com and other websites for my new macbook on Firefox but works on my old macbook.

It says "Missing host permissions for the tab"

Asked by Praag Arya 5 months ago

Last reply by cor-el 5 months ago

Just refreshed a page by hitting ctrl + r twice, which bypasses safety net, and lost my whole draft for post I wanted to make. Is there a way to disable this "convenient feature" so this doesn't ruin my day further?

I wanted to make a lengthy post on a website today, but I accidentally hit CTRL + R twice which bypassed the "This page is asking you to confirm that you want to leave — … (read more)

I wanted to make a lengthy post on a website today, but I accidentally hit CTRL + R twice which bypassed the "This page is asking you to confirm that you want to leave — information you’ve entered may not be saved." safety net. Is there a way to deliberately disable any and all refresh shortcuts and buttons when a safety net shows up, so my buttery fingers don't ruin my day to it's absolute maximum?

I want safety nets to be deliberately annoying.

Asked by Snoucher 5 months ago

Last reply by cor-el 5 months ago

URL autocomplete defaults to site I haven't used in years

I'm a student, which means I'm constantly accessing my university's library page. I've run into a weird URL autocomplete issue that I can't seem to resolve. Beginning to… (read more)

I'm a student, which means I'm constantly accessing my university's library page. I've run into a weird URL autocomplete issue that I can't seem to resolve.

Beginning to type "library" in the URL bar leads to Firefox autocompleting with a past college's library site that I haven't used in years. It's not in my bookmarks, I've deleted all its site data in Firefox's history, I've tried the "shift + delete" trick, but nothing's making this autocomplete go away. It doesn't seem like Firefox Suggest, but something else.

All I want is for my school's library to show up as the autocomplete. It's so annoying to navigate away from a website I haven't used in years every time.

Any suggestions on how to resolve this?

Asked by Anna 5 months ago

Last reply by cor-el 5 months ago

previous session opens when i don't want it to

I just had to clean install Firefox after having problems. I've pretty much set it up how I want it, except when I quit Firefox and then re-open it all the tabs come back… (read more)

I just had to clean install Firefox after having problems. I've pretty much set it up how I want it, except when I quit Firefox and then re-open it all the tabs come back. Which I don't want. The box in the settings page for opening with previous session is unchecked. What else am I missing? I re-started my computer just in case that was an issue but the problem continues. Thanks

Asked by Julie 5 months ago

Last reply by cor-el 5 months ago

Adding new things to Firefox

Is there a way for me to make custom JavaScript code to add things, like a built-in music player, to Firefox? I think it would be pretty neat if users could code their ow… (read more)

Is there a way for me to make custom JavaScript code to add things, like a built-in music player, to Firefox? I think it would be pretty neat if users could code their own things to add to Firefox.

Asked by Isaac Vandenberg 5 months ago

Last reply by theitfirefly 5 months ago

Firefox Shortcuts

Hello Mozilla Support, I want to ask how to turn off suggested websites on my home shortcut. I searched on the internet, but everything I tried didn't work. From Alex … (read more)

Hello Mozilla Support, I want to ask how to turn off suggested websites on my home shortcut. I searched on the internet, but everything I tried didn't work.

From Alex

Asked by Alex 5 months ago

Last reply by Terry 5 months ago

can not put firefox as my default pdf reader

I use firefox as my browser(I like it the best) I have edge on my computer because I upgraded to windows 10. I really dislike microsoft edge. I recently downloaded a coup… (read more)

I use firefox as my browser(I like it the best) I have edge on my computer because I upgraded to windows 10. I really dislike microsoft edge. I recently downloaded a couple of pdf's , in the settings it says that firefox opens the pdf. then I click on the pdf and when it opens it has a button that wants me to put edge as the default reader and so I go to the settings on firefox and it says that firefox is the reader tat opens the pdf but their is no way to make firefox my default pdf. it is really frustrating, as I said I really do not like the edge browser. Is there any way that this is fixed? thank you for your help!

sincerely terry barney

Asked by Terry Barney 5 months ago

Last reply by jonzn4SUSE 5 months ago

Disable search in adressbar

I want to use the search field for search and the adressbar to enter adresses. Unfortunately it doesn't let me enter adresses, they all get routed to a search provide (go… (read more)

I want to use the search field for search and the adressbar to enter adresses. Unfortunately it doesn't let me enter adresses, they all get routed to a search provide (google) and I can't acees my router

How can I dsable the search in the adressbar?

Setting browser.newtabpage.activity-stream.improvesearch.handoffToAwesomebar (are you kidding me?) to flase does not help

Asked by joe80 5 months ago

Last reply by zeroknight 5 months ago

How to automatically remove all tracking codes and tags in URL's?

The new selection "Copy without site tracking" may eliminate certain codes, but does not remove all invasive data (my term). Consider this common URL occurrence: link te… (read more)

The new selection "Copy without site tracking" may eliminate certain codes, but does not remove all invasive data (my term). Consider this common URL occurrence:

link text

The new filter does absolutely nothing to this and when I pass this kind of URL on to others, I do not want to include all that crapola. Currently I have to manually edit the link, which can really get tiresome when passing on a lot of links.

Is there a way to modify anything in Firefox to accommodate this?

Asked by Slick 5 months ago

Last reply by zeroknight 5 months ago