• Archived

Cannot disable fullscreen animation (F11)

Hi, I'd like to disable that annoying animation when going to fullscreen (by hitting F11). Supposedly, setting the following should work: Go to about:config Set: full-s… (read more)

Hi, I'd like to disable that annoying animation when going to fullscreen (by hitting F11). Supposedly, setting the following should work:

Go to about:config

Set: full-screen-api.transition-duration.enter 0 0 full-screen-api.transition-duration.leave 0 0 full-screen-api.transition.timeout 0 full-screen-api.warning.delay 0 full-screen-api.warning.timeout 0

Restart

However, this does not have any effect in Firefox 94.0 on Ubuntu. Is this a bug/regression? Or is there some other way to disable the animation?

Asked by Bla Blubb 2 years ago

Last reply by cor-el 1 year ago

  • Archived

my saved passwords are gone

i opened firefox (v.95) and tried opening up my email and found that all my saved passwords were gone from firefox on my computer. it said i should crate a firefox accoun… (read more)

i opened firefox (v.95) and tried opening up my email and found that all my saved passwords were gone from firefox on my computer. it said i should crate a firefox account to get my logins back so i did and i still could not access any of my web logins. so i searched the help pages. opened up my profile n made a backup of my key3, key4, n loginjson files, downloaded v.91 firefox esr and copied my key3 file into a new profile.

so i still dont have my web logins ... n now i have an outdated version of firefox with none of my bookmarks either. im sick of troubleshooting n my wifi is almost out for the month.

how do i get my web logins and bookmarks back so i dont have to spend hundreds of hours recreating them?

Asked by redfoxole 2 years ago

Last reply by dpt150v 1 year ago

  • Archived

Can't enrol into Two-Step Authentication

Good day, Really happy to see that mozilla is tightening up security. But unfortunately, I can't enroll into Two-Step Authentication everytime I enter code it's not bein… (read more)

Good day,

Really happy to see that mozilla is tightening up security. But unfortunately, I can't enroll into Two-Step Authentication everytime I enter code it's not being accepted. I tried multiple android apps of those codes and non of them work for me.

Because of that, I lost access to addons.mozilla.com account, because system doesn't let me in without 2step auth enabled.

Any chance I can use yubikey's intead of those auth apps? or anything else I can do?

Asked by Stas 2 years ago

Last reply by nzmusiclover2192 1 year ago

  • Archived

Can not Remove Bookmark

Hi I Can not remove Bookmarks. I test all usual ways but nothing happened!i first i test manage Bookmarks and select delete but it did not work... then i made my own a… (read more)

Hi I Can not remove Bookmarks. I test all usual ways but nothing happened!i first i test manage Bookmarks and select delete but it did not work... then i made my own account and nothing change... steal i can not delete bookmarks.

 Please help me. 

Thank you

Asked by elaheh_bahrami_99 2 years ago

Last reply by cor-el 1 year ago

  • Archived

Losing internet connection

How do I keep Firefox from losing the internet connection just cause I don't want to close all the tabs I've had open the past week or so? I've tried clearing the cookie… (read more)

How do I keep Firefox from losing the internet connection just cause I don't want to close all the tabs I've had open the past week or so? I've tried clearing the cookies, and then reloading my open tabs, but it ends up losing the connection, just the browser itself. Other browser still works. Completely closing all tabs and restarting Firefox gets it working again, but dare I reload the previous session again, open all the tabs (acts like it's going to work), but then loses connection.

Asked by markfleener 2 years ago

Last reply by Iggy 1 year ago

  • Archived

getting back to Light background on "New Tab" page

For over a year (just over a year on this computer and a few more years on a different computer) I have had a custom theme at the top appearing from the file menu through… (read more)

For over a year (just over a year on this computer and a few more years on a different computer) I have had a custom theme at the top appearing from the file menu through the address bar. The computers have also always had the New Tab menu being a light colored screen. I turn on the computer today, to find I guess Firefox updated last night? and completely got rid of the lightness of that page to make it dark, leaving me on the verge of a migraine every time I have to look at that thing.

How do I get rid of that dark page, back to the lighter version WITHOUT getting rid of my custom banner at the top? (yes I tried to use the light extension in theme and that gets rid of the banner and leaves me with a horrible white at the top which is just as big of an issue for me as all the black. I really need that like muted Tan back.)

Asked by emprusso 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Print preview button is missing with Firefox again.

Tried to reset settings. Does not work. Went to about:config, than tab.mo / print.tab_modal.enabled set to false. Did this method before and it worked. Now this method do… (read more)

Tried to reset settings. Does not work. Went to about:config, than tab.mo / print.tab_modal.enabled set to false. Did this method before and it worked. Now this method does not work trying to get print preview back. Firefox is my web browser. I am in windows 8.1. Seems like Firefox did some updates again and now I can not get print preview back! WHY DOES NOT FIREFOX LEAVE WILL ENOUGH ALONE WHEN THEY HAVE SOMETHING GOOD? Bring back the old classic print preview button back and leave it. Now how can I get the old print preview button back???? Need help!! Thanks philm

Asked by marschall3 2 years ago

Last reply by paul921 2 years ago

  • Archived

Why won't Mac Monterey allow me to store bookmarks

I can't get Firefox to store bookmarks on my Mac since I installed Monterey 12.0.1. I managed to find some instructions on your trouble shooting page but they do NOT work… (read more)

I can't get Firefox to store bookmarks on my Mac since I installed Monterey 12.0.1. I managed to find some instructions on your trouble shooting page but they do NOT work. Hate to give you guys up, but unless y'all can help me fix this, I'll be moving on.

Asked by glendervin 2 years ago

Last reply by cor-el 1 year ago

  • Archived

PDF preview's download button changed behaviour.

Hello Community. I've selected an option to open PDF's in Firefox for preview. And if I wanted to download the PDF after preview, I simply clicked the downloab button fr… (read more)

Hello Community.

I've selected an option to open PDF's in Firefox for preview. And if I wanted to download the PDF after preview, I simply clicked the downloab button from the preview app/tab. The files were downloaded with default filename and to the downloads folder without prompts. But since a while ago the dialog where the save location must be selected and filename given for the file opens up after the click of the download button.

How can I change it back to the previous behaviour without having to input filename and select the file download directory?

Asked by playpig_ 2 years ago

Last reply by Terry 1 year ago

  • Archived

Chinese / Farsi / … characters don't show up -> .Last Resort

Hi, I seemed to try everything I found at the net, but since I updated to Mac OS Monterey, Chinese and other non Latin Charaters don't show up. It works with Chrome and … (read more)

Hi,

I seemed to try everything I found at the net, but since I updated to Mac OS Monterey, Chinese and other non Latin Charaters don't show up. It works with Chrome and Safari, What's the problem.

I look forward to you help asap.

Thanks, Carolyn

btw: can't upload screenshots  : (

Asked by effi7 2 years ago

Last reply by cor-el 1 year ago

  • Archived

Help keeps mentioning a "shield" to the left of the address bar. I don't see one. Why?

Help continuously mentions something about clicking a "shield" to the left of the address bar, yet my up to date Firefox shows no "shield" anywhere i can find. Has an upd… (read more)

Help continuously mentions something about clicking a "shield" to the left of the address bar, yet my up to date Firefox shows no "shield" anywhere i can find. Has an update obviated the need for it, and if so, do we have updated help files to reflect the new control for security, vpn and cookie usage?

Asked by MaxTrax 2 years ago

Last reply by Terry 2 years ago

  • Archived

portable firefox

Hi, how are you? How is wondering if you know when you change the default browser in Windows? It shows the portable Firefox browser Along with the installed one. How can … (read more)

Hi, how are you? How is wondering if you know when you change the default browser in Windows? It shows the portable Firefox browser Along with the installed one. How can I remove that from the system? Please let me know Thanks.

Asked by Azin 2 years ago

Last reply by Bithiah 1 year ago

  • Archived

When sharing a specific window in Google Meet, *ALL* popups from extensions will show on Google Meet

When using Google Meet, you are given the option to share your screen — either the entire screen, or a specific Firefox window. I've noticed, however, that no matter wha… (read more)

When using Google Meet, you are given the option to share your screen — either the entire screen, or a specific Firefox window.

I've noticed, however, that no matter what Firefox window is used, if you access an extension that creates a pop-up dialog, such as the Container selection button from Conex, the uBlock origin settings popup for each webpage, or a password manager pop-up such as Bitwarden, those popups will appear on the shared window, even if you decide to do this from another Firefox window altogether.

This is a major security concern for me, as I've had circumstances where the password entry window for Bitwarden will appear on any window, even if I open the extension pop-up from a window not being shared to Google Meet. I'm not sure where to submit this issue, so I'm starting from the Mozilla support page and going from there. Would appreciate anyone's help on getting this issue resolved. Thank you.

Asked by Tariq Kamal 2 years ago

Last reply by jonzn4SUSE 2 years ago

  • Archived

Hulu & YouTube

Crash? My Windows 10 tablet pro pop-up keyboard stops working for Hulu & YouTube so far. That's the main ones I'm on for that device. It won't keep popping up for me.… (read more)

Crash? My Windows 10 tablet pro pop-up keyboard stops working for Hulu & YouTube so far. That's the main ones I'm on for that device. It won't keep popping up for me. Is there a way to be sure that Firefox messages always get to my main email? I want to be sure to get a notification, once someone can reply.

Asked by justinomarsmith 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

How to display different windows beside each other not on top of each other at bottom task bar but with Windows 10

I have the same problem as this person: https://support.mozilla.org/en-US/questions/1011006 but I have a windows 10 and the solution does not show up in the Taskbar sett… (read more)

I have the same problem as this person: https://support.mozilla.org/en-US/questions/1011006

but I have a windows 10 and the solution does not show up in the Taskbar settings. Is there an updated version for this? Here is the OPs original question.

"When I open a new Firefox window, it stacks it on top of all the others in the task bar at the bottom. I would like them to be BESIDE each other. It used to do that. Now I have to hover over the ONLY Firefox item on the bottom task bar and read the list to find the one I want to go to. This is a waste of time and tedious.

How can I change this?"

Asked by Mammmmamiaaaa 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Is it ok to delete "cert-revocations" folder?

Hi, I check my storage for large folders and I came across folder inside Firefox profile called "cert-revocations" and its size is more than 400MB, can I delete it safely… (read more)

Hi, I check my storage for large folders and I came across folder inside Firefox profile called "cert-revocations" and its size is more than 400MB, can I delete it safely? What cons of deleting this folder? and why Firefox doesn't clean this folder periodically?

Asked by 2bc78b7508 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How do I CHANGE the default KEYBIND for page down from SPACEBAR to something else?

Often when browsing I find that when i want to use spacebar it does something i don't want it to do, which is advance the page downwards, like the "page down" button. I'… (read more)

Often when browsing I find that when i want to use spacebar it does something i don't want it to do, which is advance the page downwards, like the "page down" button. I'd like to change that to something else, like maybe the page down key. Thanks.

Asked by jamvaru 1 year ago

Last reply by Terry 1 year ago