Firefox Support Forum

Dear Sir or Madam -

I installed Firefox version 84.0 on Friday, December 18th. Since that was done, when Firefox is first started after a Windows reboot, it causes the graphics driver to crash repeatedly. Each crash generates Display event 4101 (copied in below). Usually, after three crashes (sometimes more), Display event 4109 is generated (copied in below). At that point, Firefox is blocked from accessing the graphics hardware.

This condition prevents some webpages from functioning properly. An example of a page that did not function was an e-card from https://www.jacquielawson.com

I looked at this article - https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

I followed the suggestion in the section titled "Search for and install new graphics drivers" , but no newer graphics driver was found.

Thank you for your assistance.

James Troy

       Log Name:      System
       Source:        Display
       Date:          2020-12-19 10:53:52
       Event ID:      4101
       Task Category: None
       Level:         Warning
       Keywords:      Classic
       User:          N/A
       Computer:      xxxxxxxx
       Description:
       Display driver igfx stopped responding and has successfully recovered.

       Log Name:      System
       Source:        Display
       Date:          2020-12-19 10:54:07
       Event ID:      4109
       Task Category: None
       Level:         Warning
       Keywords:      Classic
       User:          N/A
       Computer:      xxxxxxxx
       Description:
       Application firefox.exe has been blocked from accessing Graphics hardware.

Troubleshooting information

Application Basics

Name: Firefox Version: 84.0 Build ID: 20201211215739 Distribution ID: Update Channel: release User Agent: Mozilla/5.0 (Windows NT 6.2; Win64; x64; rv:84.0) Gecko/20100101 Firefox/84.0 OS: Windows_NT 6.2 9200 Launcher Process: Enabled Multiprocess Windows: 1/1 Fission Windows: 0/1 Disabled by default Remote Processes: 10 Enterprise Policies: Inactive Google Location Service Key: Found Google Safebrowsing Key: Found Mozilla Location Service Key: Found Safe Mode: false

Crash Reports for the Last 3 Days

Firefox Features

Name: DoH Roll-Out Version: 2.0.0 ID: doh-rollout@mozilla.org

Name: Firefox Screenshots Version: 39.0.0 ID: screenshots@mozilla.org

Name: Form Autofill Version: 1.0 ID: formautofill@mozilla.org

Name: Web Compatibility Interventions Version: 17.0.0 ID: webcompat@mozilla.org

Name: WebCompat Reporter Version: 1.4.0 ID: webcompat-reporter@mozilla.org

Remote Processes

Type: Web Content Count: 6 / 8

Type: Privileged About Count: 1

Type: Extension Count: 1

Type: Preallocated Count: 1

Type: GPU Count: 1

Add-ons

Name: Amazon.com Type: extension Version: 1.3 Enabled: true ID: amazondotcom@search.mozilla.org

Name: Bing Type: extension Version: 1.2 Enabled: true ID: bing@search.mozilla.org

Name: Cisco Webex Extension Type: extension Version: 1.8.0 Enabled: true ID: ciscowebexstart1@cisco.com

Name: DuckDuckGo Type: extension Version: 1.1 Enabled: true ID: ddg@search.mozilla.org

Name: eBay Type: extension Version: 1.2 Enabled: true ID: ebay@search.mozilla.org

Name: Google Type: extension Version: 1.1 Enabled: true ID: google@search.mozilla.org

Name: Wikipedia (en) Type: extension Version: 1.1 Enabled: true ID: wikipedia@search.mozilla.org

Security Software

Type: Windows Defender

Type: Windows Defender

Type: Windows Firewall

Graphics

Features Compositing: WebRender Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 00000000000109c3) EGL_VERSION: 1.4 (ANGLE 2.1.0.3a998d51928f) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control IsWebglOutOfProcessEnabled: 0 WebGL 1 Driver Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 4000 Direct3D11 vs_5_0 ps_5_0) WebGL 1 Driver Version: OpenGL ES 2.0.0 (ANGLE 2.1.0.3a998d51928f) WebGL 1 Driver Extensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_depth24 GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_3D GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_bptc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 00000000000109c3) EGL_VERSION: 1.4 (ANGLE 2.1.0.3a998d51928f) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control IsWebglOutOfProcessEnabled: 0 WebGL 2 Driver Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 4000 Direct3D11 vs_5_0 ps_5_0) WebGL 2 Driver Version: OpenGL ES 3.0.0 (ANGLE 2.1.0.3a998d51928f) WebGL 2 Driver Extensions: GL_ANGLE_client_arrays GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_depth24 GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_3D GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object GL_OVR_multiview GL_OVR_multiview2 OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture WebGL 2 Extensions: EXT_color_buffer_float EXT_float_blend EXT_texture_compression_bptc EXT_texture_filter_anisotropic MOZ_debug OES_texture_float_linear OVR_multiview2 WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context Direct2D: true Uses Tiling (Content): true Off Main Thread Painting Enabled: true Off Main Thread Painting Worker Count: 4 Target Frame Rate: 60 DirectWrite: true (6.2.9200.17568) GPU #1 Active: Yes Description: Intel(R) HD Graphics 4000 Vendor ID: 0x8086 Device ID: 0x0166 Driver Version: 9.17.10.2857 Driver Date: 9-13-2012 Drivers: igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32 Subsys ID: 1819103c RAM: 0 GPU #2 Active: No RAM: 0 Diagnostics AzureCanvasBackend: direct2d 1.1 AzureCanvasBackend (UI Process): skia AzureContentBackend: skia AzureContentBackend (UI Process): skia AzureFallbackCanvasBackend (UI Process): none CMSOutputProfile: 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 Display0: 1680x1050@60Hz DisplayCount: 1 HardwareStretching: both=0 window-only=0 full-screen-only=0 none=0 error=1 ScaledResolution0: source 1680x1050, target 1920x1080 ScaledResolutionCount: 1 GPUProcessPid: 3124 ClearType Parameters: Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 Decision Log HW_COMPOSITING: available by default D3D11_COMPOSITING: available by default DIRECT2D: available by default D3D11_HW_ANGLE: available by default GPU_PROCESS: available by default WEBRENDER: available by default WEBRENDER_QUALIFIED: available by default WEBRENDER_COMPOSITOR: available by default unavailable by env: No hardware stretching support unavailable by runtime: No DirectComposition usage WEBRENDER_PARTIAL: available by default WEBRENDER_ANGLE: available by default WEBRENDER_DCOMP_PRESENT: available by default unavailable by env: Requires Windows 10 or later WEBRENDER_SOFTWARE: available by default disabled by env: Overriden by qualified hardware OMTP: available by default ADVANCED_LAYERS: available by default blocked by env: Blocked from fallback candidate by WebRender usage WEBGPU: disabled by default: Disabled by default blocked by runtime: WebGPU can only be enabled in nightly Crash Guard Disabled Features OpenGL: Reset on Next Restart

Failure Log (#0): GP+[GFX1-]: shader-cache: Timed out before finishing loads (#4539): GP+[GFX1-]: RenderDXGITextureHost Failed to open shared texture, hr=0x80070057 (#4540): GP+[GFX1-]: RenderDXGITextureHost Failed to open shared texture, hr=0x80070057 (#4541): GP+[GFX1-]: RenderDXGITextureHost Failed to open shared texture, hr=0x80070057 (#4542): GP+[GFX1-]: RenderDXGITextureHost Failed to open shared texture, hr=0x80070057 (#4543): GP+[GFX1-]: RenderDXGITextureHost Failed to open shared texture, hr=0x80070057 (#4544): GP+[GFX1-]: RenderDXGITextureHost Failed to open shared texture, hr=0x80070057 (#4545): GP+[GFX1-]: RenderDXGITextureHost Failed to open shared texture, hr=0x80070057 (#4546): GP+[GFX1-]: RenderDXGITextureHost Failed to open shared texture, hr=0x80070057 (#4547): GP+[GFX1-]: RenderDXGITextureHost Failed to open shared texture, hr=0x80070057 (#4548): GP+[GFX1-]: RenderDXGITextureHost Failed to open shared texture, hr=0x80070057 (#4549): GP+[GFX1-]: Present1 failed: 0x887a0001 (#4550): GP+[GFX1-]: Present1 failed: 0x887a0001 (#4551): GP+[GFX1-]: Present1 failed: 0x887a0001 (#4552): GP+[GFX1-]: Present1 failed: 0x887a0001 (#4553): GP+[GFX1-]: Updating unknown shared surface: 755914244257

Media

Audio Backend: wasapi Max Channels: 2 Preferred Sample Rate: 48000 Roundtrip latency (standard deviation): 23.45ms (0.44) Output Devices Name: Group Speakers / HP (IDT High Definition Audio CODEC): HDAUDIO\FUNC_01&VEN_111D&DEV_76E0&SUBSYS_103C1819&REV_1001\4&1ddd38fb&0&0001 Speakers (USB PnP Audio Device): USB\VID_0C76&PID_1600&MI_00\6&196af05&0&0000 Speakers (2- USB PnP Audio Device): USB\VID_0C76&PID_1600&MI_00\6&17be17c2&0&0000 Communications Headphones (IDT High Definition Audio CODEC): HDAUDIO\FUNC_01&VEN_111D&DEV_76E0&SUBSYS_103C1819&REV_1001\4&1ddd38fb&0&0001 Input Devices Name: Group Microphone Array (2- USB PnP Audio Device): USB\VID_0C76&PID_1600&MI_00\6&17be17c2&0&0000 Internal Microphone Array (IDT High Definition Audio CODEC): HDAUDIO\FUNC_01&VEN_111D&DEV_76E0&SUBSYS_103C1819&REV_1001\4&1ddd38fb&0&0001 Microphone Array (USB PnP Audio Device): USB\VID_0C76&PID_1600&MI_00\6&196af05&0&0000 External Mic (IDT High Definition Audio CODEC): HDAUDIO\FUNC_01&VEN_111D&DEV_76E0&SUBSYS_103C1819&REV_1001\4&1ddd38fb&0&0001 Stereo Mix (IDT High Definition Audio CODEC): HDAUDIO\FUNC_01&VEN_111D&DEV_76E0&SUBSYS_103C1819&REV_1001\4&1ddd38fb&0&0001 Speakers / HP (IDT High Definition Audio CODEC): HDAUDIO\FUNC_01&VEN_111D&DEV_76E0&SUBSYS_103C1819&REV_1001\4&1ddd38fb&0&0001 Internal AUX Jack (IDT High Definition Audio CODEC): HDAUDIO\FUNC_01&VEN_111D&DEV_76E0&SUBSYS_103C1819&REV_1001\4&1ddd38fb&0&0001

Enumerate database

Environment Variables

MOZ_CRASHREPORTER_DATA_DIRECTORY: C:\Users\<username>\AppData\Roaming\Mozilla\Firefox\Crash Reports MOZ_CRASHREPORTER_EVENTS_DIRECTORY: C:\Users\<username>\AppData\Roaming\Mozilla\Firefox\Crash Reports\events MOZ_CRASHREPORTER_PING_DIRECTORY: C:\Users\<username>\AppData\Roaming\Mozilla\Firefox\Pending Pings MOZ_CRASHREPORTER_RESTART_ARG_0: C:\Program Files (x86)\Mozilla Firefox\firefox.exe MOZ_CRASHREPORTER_STRINGS_OVERRIDE: C:\Program Files (x86)\Mozilla Firefox\browser\crashreporter-override.ini

Experimental Features

about:home startup cache (browser.startup.homepage.abouthome_cache.enabled): false Cookies: SameSite=Lax by default (network.cookie.sameSite.laxByDefault): false Cookies: SameSite=None requires secure attribute (network.cookie.sameSite.noneRequiresSecure): false Cookies: Schemeful SameSite (network.cookie.sameSite.schemeful): false CSS: Constructable Stylesheets (layout.css.constructable-stylesheets.enabled): false CSS: Pseudo-class: :focus-visible (layout.css.focus-visible.enabled): false CSS: Masonry Layout (layout.css.grid-template-masonry-value.enabled): false Developer Tools: Color Scheme Simulation (devtools.inspector.color-scheme-simulation.enabled): false Developer Tools: Compatibility Panel (devtools.inspector.compatibility.enabled): false Developer Tools: Execution Context Selector (devtools.webconsole.input.context): false Developer Tools: Service Worker debugging (devtools.debugger.features.windowless-service-workers): false Fission (Site Isolation) (fission.autostart): false JavaScript JIT: Warp (javascript.options.warp): true Media: AVIF (image.avif.enabled): false Multiple Picture-in-Picture Support (media.videocontrols.picture-in-picture.allow-multiple): false Print Preview Redesign (print.tab_modal.enabled): false Web API: beforeinput Event (dom.input_events.beforeinput.enabled): false Web API: inputmode (dom.forms.inputmode): false Web API: <link rel="preload"> (network.preload): false Web API: WebGPU (dom.webgpu.enabled): false WebRTC Global Mute Toggles (privacy.webrtc.globalMuteToggles): false

Important Modified Preferences

accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.amount_written: 738865 browser.cache.disk.capacity: 1048576 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.hashstats_reported: 1 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.disk.telemetry_report_ID: 23 browser.cache.frecency_experiment: 2 browser.contentblocking.category: standard browser.download.useDownloadDir: false browser.places.smartBookmarksVersion: 8 browser.search.region: US browser.sessionstore.upgradeBackup.latestBuildID: 20201211215739 browser.startup.homepage: about:newtab browser.startup.homepage_override.buildID: 20201211215739 browser.startup.homepage_override.mstone: 84.0 browser.tabs.remote.autostart.2: true browser.urlbar.daysBeforeHidingSuggestionsPrompt: 0 browser.urlbar.lastSuggestionsPromptDate: 20170902 browser.urlbar.matchBuckets: general:5,suggestion:Infinity browser.urlbar.placeholderName: Google browser.urlbar.timesBeforeHidingSuggestionsHint: 0 browser.urlbar.tipShownCount.searchTip_onboard: 4 browser.urlbar.tipShownCount.searchTip_redirect: 1 browser.urlbar.tipShownCount.tabToSearch: 9 doh-rollout.balrog-migration-done: true doh-rollout.doneFirstRun: true doh-rollout.doorhanger-decision: UIOk doh-rollout.doorhanger-shown: true doh-rollout.mode: 2 doh-rollout.self-enabled: true dom.apps.lastUpdate.buildID: 20161019084923 dom.apps.lastUpdate.mstone: 49.0.2 dom.apps.reset-permissions: true dom.forms.autocomplete.formautofill: true dom.ipc.processCount.web: 4 dom.mozApps.used: true dom.push.userAgentID: e041eaebc65e4156b4f31d38740bec4a extensions.formautofill.addresses.usage.hasEntry: true extensions.formautofill.creditCards.usage.cancelCcSave: 4 extensions.formautofill.creditCards.used: 2 extensions.formautofill.firstTimeUse: false extensions.lastAppVersion: 84.0 font.size.variable.x-western: 14 gfx.crash-guard.d3d11layers.appVersion: 52.0.2 gfx.crash-guard.d3d11layers.deviceID: 0x0166 gfx.crash-guard.d3d11layers.driverVersion: 9.17.10.2857 gfx.crash-guard.d3d11layers.feature-d2d: true gfx.crash-guard.d3d11layers.feature-d3d11: true gfx.crash-guard.glcontext.gfx.driver-init.direct3d11-angle: true gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle: true gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-d3d11: false gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-warp: false gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-try-d3d11: true gfx.crash-guard.status.d3d11layers: 2 gfx.crash-guard.status.d3d9video: 2 gfx.crash-guard.status.glcontext: 3 gfx.crash-guard.status.wmfvpxvideo: 2 gfx.crash-guard.wmfvpxvideo.appVersion: 84.0 gfx.crash-guard.wmfvpxvideo.deviceID: 0x0166 gfx.crash-guard.wmfvpxvideo.driverVersion: 9.17.10.2857 gfx.direct3d.last_used_feature_level_idx: 0 gfx.driver-init.appVersion: 42.0 gfx.driver-init.deviceID: 0x0166 gfx.driver-init.driverVersion: 9.17.10.2857 gfx.driver-init.feature-d2d: true gfx.driver-init.feature-d3d11: true gfx.driver-init.status: 2 idle.lastDailyNotification: 1608662024 layers.mlgpu.sanity-test-failed: true media.benchmark.vp9.fps: 229 media.benchmark.vp9.versioncheck: 5 media.gmp-eme-adobe.abi: x86-msvc-x64 media.gmp-eme-adobe.lastUpdate: 1462642211 media.gmp-eme-adobe.version: 17 media.gmp-gmpopenh264.abi: x86_64-msvc-x64 media.gmp-gmpopenh264.lastUpdate: 1572101772 media.gmp-gmpopenh264.version: 1.8.1.1 media.gmp-manager.buildID: 20201211215739 media.gmp-manager.lastCheck: 1608393183 media.gmp-widevinecdm.abi: x86_64-msvc-x64 media.gmp-widevinecdm.lastUpdate: 1582495812 media.gmp-widevinecdm.version: 4.10.1582.2 media.gmp.storage.version.observed: 1 media.hardware-video-decoding.failed: false media.youtube-ua.override.to: 43 network.cookie.prefsMigrated: true network.predictor.cleaned-up: true network.trr.blocklist_cleanup_done: true places.database.lastMaintenance: 1608316040 places.history.expiration.transient_current_max_pages: 144831 plugin.disable_full_page_plugin_for_types: application/pdf plugin.flash.arch: x86_64-msvc plugin.flash.blockliststate: 0 plugin.flash.desc: Shockwave Flash 32.0 r0 plugin.flash.lastmod_hi: 374 plugin.flash.lastmod_lo: 1114040892 plugin.flash.path: C:\Windows\system32\Macromed\Flash\NPSWF64_32_0_0_465.dll plugin.flash.version: 32.0.0.465 plugin.importedState: true plugins.ctprollout.cohort: test plugins.ctprollout.cohortSample: 0.120643 privacy.history.custom: true privacy.purge_trackers.date_in_cookie_database: 1598800505338005 privacy.sanitize.migrateClearSavedPwdsOnExit: true privacy.sanitize.migrateFx3Prefs: true privacy.sanitize.pending: [{"id":"newtab-container","itemsToClear":[],"options":{}}] privacy.socialtracking.notification.counter: 1 privacy.socialtracking.notification.enabled: false privacy.socialtracking.notification.lastShown: 1572106302933 security.remote_settings.crlite_filters.checked: 1608667370 security.remote_settings.intermediates.checked: 1608393442 security.sandbox.content.tempDirSuffix: {ca09ecae-df6c-4801-bb3a-e87881f068a0} security.sandbox.plugin.tempDirSuffix: {9440cecf-8a71-4e48-b7d7-689df58065d0} services.sync.declinedEngines: services.sync.engine.addresses.available: true signon.importedFromSqlite: true signon.rememberSignons: false signon.usage.hasEntry: false storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1607638697 ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.

Important Locked Preferences

fission.autostart: false fission.autostart.session: false

Places Database

Accessibility

Activated: false Prevent Accessibility: 0 Accessible Handler Used: true Accessibility Instantiator:

Library Versions

NSPR Expected minimum version: 4.29 Version in use: 4.29

NSS Expected minimum version: 3.59 Version in use: 3.59

NSSSMIME Expected minimum version: 3.59 Version in use: 3.59

NSSSSL Expected minimum version: 3.59 Version in use: 3.59

NSSUTIL Expected minimum version: 3.59 Version in use: 3.59

Sandbox

Content Process Sandbox Level: 6 Effective Content Process Sandbox Level: 6

Startup Cache

Disk Cache Path: C:\Users\<username>\AppData\Local\Mozilla\Firefox\Profiles\f5k4mrr1.default\startupCache\startupCache.8.little Ignore Disk Cache: false Found Disk Cache on Init: true Wrote to Disk Cache: false

Internationalization & Localization

Application Settings Requested Locales: ["en-US"] Available Locales: ["en-US"] App Locales: ["en-US"] Regional Preferences: ["en-US"] Default Locale: "en-US" Operating System System Locales: ["en-US"] Regional Preferences: ["en-US"]

Printing

Modified print settings

print_printer: EPSON ET-2750 Series print.printer_EPSON_ET-2750_Series_-_JT.print_bgcolor: false print.printer_EPSON_ET-2750_Series_-_JT.print_bgimages: false print.printer_EPSON_ET-2750_Series_-_JT.print_duplex: 0 print.printer_EPSON_ET-2750_Series_-_JT.print_edge_bottom: 0 print.printer_EPSON_ET-2750_Series_-_JT.print_edge_left: 0 print.printer_EPSON_ET-2750_Series_-_JT.print_edge_right: 0 print.printer_EPSON_ET-2750_Series_-_JT.print_edge_top: 0 print.printer_EPSON_ET-2750_Series_-_JT.print_evenpages: true print.printer_EPSON_ET-2750_Series_-_JT.print_footercenter: print.printer_EPSON_ET-2750_Series_-_JT.print_footerleft: &PT print.printer_EPSON_ET-2750_Series_-_JT.print_footerright: &D print.printer_EPSON_ET-2750_Series_-_JT.print_headercenter: print.printer_EPSON_ET-2750_Series_-_JT.print_headerleft: &T print.printer_EPSON_ET-2750_Series_-_JT.print_headerright: &U print.printer_EPSON_ET-2750_Series_-_JT.print_in_color: true print.printer_EPSON_ET-2750_Series_-_JT.print_margin_bottom: 0.5 print.printer_EPSON_ET-2750_Series_-_JT.print_margin_left: 0.5 print.printer_EPSON_ET-2750_Series_-_JT.print_margin_right: 0.5 print.printer_EPSON_ET-2750_Series_-_JT.print_margin_top: 0.5 print.printer_EPSON_ET-2750_Series_-_JT.print_oddpages: true print.printer_EPSON_ET-2750_Series_-_JT.print_orientation: 0 print.printer_EPSON_ET-2750_Series_-_JT.print_page_delay: 50 print.printer_EPSON_ET-2750_Series_-_JT.print_paper_data: 1 print.printer_EPSON_ET-2750_Series_-_JT.print_paper_height: 11.00 print.printer_EPSON_ET-2750_Series_-_JT.print_paper_name: print.printer_EPSON_ET-2750_Series_-_JT.print_paper_size_unit: 0 print.printer_EPSON_ET-2750_Series_-_JT.print_paper_width: 8.50 print.printer_EPSON_ET-2750_Series_-_JT.print_resolution: 360 print.printer_EPSON_ET-2750_Series_-_JT.print_reversed: false print.printer_EPSON_ET-2750_Series_-_JT.print_scaling: 1.00 print.printer_EPSON_ET-2750_Series_-_JT.print_shrink_to_fit: true print.printer_EPSON_ET-2750_Series_-_JT.print_to_file: false print.printer_EPSON_ET-2750_Series_-_JT.print_to_filename: print.printer_EPSON_ET-2750_Series_-_JT.print_unwriteable_margin_bottom: 12 print.printer_EPSON_ET-2750_Series_-_JT.print_unwriteable_margin_left: 12 print.printer_EPSON_ET-2750_Series_-_JT.print_unwriteable_margin_right: 12 print.printer_EPSON_ET-2750_Series_-_JT.print_unwriteable_margin_top: 12 print.printer_EPSON_ET-2750_Series.print_bgcolor: false print.printer_EPSON_ET-2750_Series.print_bgimages: false print.printer_EPSON_ET-2750_Series.print_duplex: 2 print.printer_EPSON_ET-2750_Series.print_edge_bottom: 0 print.printer_EPSON_ET-2750_Series.print_edge_left: 0 print.printer_EPSON_ET-2750_Series.print_edge_right: 0 print.printer_EPSON_ET-2750_Series.print_edge_top: 0 print.printer_EPSON_ET-2750_Series.print_evenpages: true print.printer_EPSON_ET-2750_Series.print_footercenter: print.printer_EPSON_ET-2750_Series.print_footerleft: &PT print.printer_EPSON_ET-2750_Series.print_footerright: &D print.printer_EPSON_ET-2750_Series.print_headercenter: print.printer_EPSON_ET-2750_Series.print_headerleft: &T print.printer_EPSON_ET-2750_Series.print_headerright: &U print.printer_EPSON_ET-2750_Series.print_in_color: true print.printer_EPSON_ET-2750_Series.print_margin_bottom: 0.5 print.printer_EPSON_ET-2750_Series.print_margin_left: 0 print.printer_EPSON_ET-2750_Series.print_margin_right: 0 print.printer_EPSON_ET-2750_Series.print_margin_top: 0.5 print.printer_EPSON_ET-2750_Series.print_oddpages: true print.printer_EPSON_ET-2750_Series.print_orientation: 0 print.printer_EPSON_ET-2750_Series.print_page_delay: 50 print.printer_EPSON_ET-2750_Series.print_paper_data: 1 print.printer_EPSON_ET-2750_Series.print_paper_height: 11 print.printer_EPSON_ET-2750_Series.print_paper_id: 1 print.printer_EPSON_ET-2750_Series.print_paper_name: print.printer_EPSON_ET-2750_Series.print_paper_size_unit: 0 print.printer_EPSON_ET-2750_Series.print_paper_width: 8.5 print.printer_EPSON_ET-2750_Series.print_resolution: 360 print.printer_EPSON_ET-2750_Series.print_reversed: false print.printer_EPSON_ET-2750_Series.print_scaling: 0.8 print.printer_EPSON_ET-2750_Series.print_shrink_to_fit: false print.printer_EPSON_ET-2750_Series.print_to_file: false print.printer_EPSON_ET-2750_Series.print_to_filename: print.printer_EPSON_ET-2750_Series.print_unwriteable_margin_bottom: 12 print.printer_EPSON_ET-2750_Series.print_unwriteable_margin_left: 12 print.printer_EPSON_ET-2750_Series.print_unwriteable_margin_right: 12 print.printer_EPSON_ET-2750_Series.print_unwriteable_margin_top: 12 print.printer_HP_Deskjet_D4100_series.print_bgcolor: false print.printer_HP_Deskjet_D4100_series.print_bgimages: false print.printer_HP_Deskjet_D4100_series.print_duplex: -437918235 print.printer_HP_Deskjet_D4100_series.print_edge_bottom: 0 print.printer_HP_Deskjet_D4100_series.print_edge_left: 0 print.printer_HP_Deskjet_D4100_series.print_edge_right: 0 print.printer_HP_Deskjet_D4100_series.print_edge_top: 0 print.printer_HP_Deskjet_D4100_series.print_evenpages: true print.printer_HP_Deskjet_D4100_series.print_footercenter: print.printer_HP_Deskjet_D4100_series.print_footerleft: &PT print.printer_HP_Deskjet_D4100_series.print_footerright: &D print.printer_HP_Deskjet_D4100_series.print_headercenter: print.printer_HP_Deskjet_D4100_series.print_headerleft: &T print.printer_HP_Deskjet_D4100_series.print_headerright: &U print.printer_HP_Deskjet_D4100_series.print_in_color: true print.printer_HP_Deskjet_D4100_series.print_margin_bottom: 0.5 print.printer_HP_Deskjet_D4100_series.print_margin_left: 0.5 print.printer_HP_Deskjet_D4100_series.print_margin_right: 0.5 print.printer_HP_Deskjet_D4100_series.print_margin_top: 0.5 print.printer_HP_Deskjet_D4100_series.print_oddpages: true print.printer_HP_Deskjet_D4100_series.print_orientation: 0 print.printer_HP_Deskjet_D4100_series.print_page_delay: 50 print.printer_HP_Deskjet_D4100_series.print_paper_data: 1 print.printer_HP_Deskjet_D4100_series.print_paper_height: -1.00 print.printer_HP_Deskjet_D4100_series.print_paper_name: print.printer_HP_Deskjet_D4100_series.print_paper_size_unit: 0 print.printer_HP_Deskjet_D4100_series.print_paper_width: -1.00 print.printer_HP_Deskjet_D4100_series.print_resolution: 600 print.printer_HP_Deskjet_D4100_series.print_reversed: false print.printer_HP_Deskjet_D4100_series.print_scaling: 0.65 print.printer_HP_Deskjet_D4100_series.print_shrink_to_fit: false print.printer_HP_Deskjet_D4100_series.print_to_file: false print.printer_HP_Deskjet_D4100_series.print_to_filename: print.printer_HP_Deskjet_D4100_series.print_unwriteable_margin_bottom: 0 print.printer_HP_Deskjet_D4100_series.print_unwriteable_margin_left: 0 print.printer_HP_Deskjet_D4100_series.print_unwriteable_margin_right: 0 print.printer_HP_Deskjet_D4100_series.print_unwriteable_margin_top: 0 print.printer_HP_Photosmart_6520_series.print_bgcolor: false print.printer_HP_Photosmart_6520_series.print_bgimages: false print.printer_HP_Photosmart_6520_series.print_duplex: -437918235 print.printer_HP_Photosmart_6520_series.print_edge_bottom: 0 print.printer_HP_Photosmart_6520_series.print_edge_left: 0 print.printer_HP_Photosmart_6520_series.print_edge_right: 0 print.printer_HP_Photosmart_6520_series.print_edge_top: 0 print.printer_HP_Photosmart_6520_series.print_evenpages: true print.printer_HP_Photosmart_6520_series.print_footercenter: print.printer_HP_Photosmart_6520_series.print_footerleft: &PT print.printer_HP_Photosmart_6520_series.print_footerright: &D print.printer_HP_Photosmart_6520_series.print_headercenter: print.printer_HP_Photosmart_6520_series.print_headerleft: &T print.printer_HP_Photosmart_6520_series.print_headerright: &U print.printer_HP_Photosmart_6520_series.print_in_color: true print.printer_HP_Photosmart_6520_series.print_margin_bottom: 0.5 print.printer_HP_Photosmart_6520_series.print_margin_left: 0.5 print.printer_HP_Photosmart_6520_series.print_margin_right: 0.5 print.printer_HP_Photosmart_6520_series.print_margin_top: 0.5 print.printer_HP_Photosmart_6520_series.print_oddpages: true print.printer_HP_Photosmart_6520_series.print_orientation: 0 print.printer_HP_Photosmart_6520_series.print_page_delay: 50 print.printer_HP_Photosmart_6520_series.print_paper_data: 1 print.printer_HP_Photosmart_6520_series.print_paper_height: -1.00 print.printer_HP_Photosmart_6520_series.print_paper_name: print.printer_HP_Photosmart_6520_series.print_paper_size_unit: 0 print.printer_HP_Photosmart_6520_series.print_paper_width: -1.00 print.printer_HP_Photosmart_6520_series.print_resolution: 600 print.printer_HP_Photosmart_6520_series.print_reversed: false print.printer_HP_Photosmart_6520_series.print_scaling: 0.80 print.printer_HP_Photosmart_6520_series.print_shrink_to_fit: false print.printer_HP_Photosmart_6520_series.print_to_file: false print.printer_HP_Photosmart_6520_series.print_to_filename: print.printer_HP_Photosmart_6520_series.print_unwriteable_margin_bottom: 13 print.printer_HP_Photosmart_6520_series.print_unwriteable_margin_left: 12 print.printer_HP_Photosmart_6520_series.print_unwriteable_margin_right: 12 print.printer_HP_Photosmart_6520_series.print_unwriteable_margin_top: 13 print.printer_Microsoft_XPS_Document_Writer.print_bgcolor: false print.printer_Microsoft_XPS_Document_Writer.print_bgimages: false print.printer_Microsoft_XPS_Document_Writer.print_duplex: -437918235 print.printer_Microsoft_XPS_Document_Writer.print_edge_bottom: 0 print.printer_Microsoft_XPS_Document_Writer.print_edge_left: 0 print.printer_Microsoft_XPS_Document_Writer.print_edge_right: 0 print.printer_Microsoft_XPS_Document_Writer.print_edge_top: 0 print.printer_Microsoft_XPS_Document_Writer.print_evenpages: true print.printer_Microsoft_XPS_Document_Writer.print_footercenter: print.printer_Microsoft_XPS_Document_Writer.print_footerleft: &PT print.printer_Microsoft_XPS_Document_Writer.print_footerright: &D print.printer_Microsoft_XPS_Document_Writer.print_headercenter: print.printer_Microsoft_XPS_Document_Writer.print_headerleft: &T print.printer_Microsoft_XPS_Document_Writer.print_headerright: &U print.printer_Microsoft_XPS_Document_Writer.print_in_color: true print.printer_Microsoft_XPS_Document_Writer.print_margin_bottom: 0.5 print.printer_Microsoft_XPS_Document_Writer.print_margin_left: 0.5 print.printer_Microsoft_XPS_Document_Writer.print_margin_right: 0.5 print.printer_Microsoft_XPS_Document_Writer.print_margin_top: 0.5 print.printer_Microsoft_XPS_Document_Writer.print_oddpages: true print.printer_Microsoft_XPS_Document_Writer.print_orientation: 0 print.printer_Microsoft_XPS_Document_Writer.print_page_delay: 50 print.printer_Microsoft_XPS_Document_Writer.print_paper_data: -1 print.printer_Microsoft_XPS_Document_Writer.print_paper_height: 11.00 print.printer_Microsoft_XPS_Document_Writer.print_paper_name: print.printer_Microsoft_XPS_Document_Writer.print_paper_size_unit: 0 print.printer_Microsoft_XPS_Document_Writer.print_paper_width: 8.50 print.printer_Microsoft_XPS_Document_Writer.print_resolution: 600 print.printer_Microsoft_XPS_Document_Writer.print_reversed: false print.printer_Microsoft_XPS_Document_Writer.print_scaling: 0.75 print.printer_Microsoft_XPS_Document_Writer.print_shrink_to_fit: false print.printer_Microsoft_XPS_Document_Writer.print_to_file: true print.printer_Microsoft_XPS_Document_Writer.print_to_filename: FILE: print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_bottom: 0 print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_left: 0 print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_right: 0 print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_top: 0 print.printer_Send_To_OneNote_2013.print_bgcolor: false print.printer_Send_To_OneNote_2013.print_bgimages: false print.printer_Send_To_OneNote_2013.print_duplex: -437918235 print.printer_Send_To_OneNote_2013.print_edge_bottom: 0 print.printer_Send_To_OneNote_2013.print_edge_left: 0 print.printer_Send_To_OneNote_2013.print_edge_right: 0 print.printer_Send_To_OneNote_2013.print_edge_top: 0 print.printer_Send_To_OneNote_2013.print_evenpages: true print.printer_Send_To_OneNote_2013.print_footercenter: print.printer_Send_To_OneNote_2013.print_footerleft: &PT print.printer_Send_To_OneNote_2013.print_footerright: &D print.printer_Send_To_OneNote_2013.print_headercenter: print.printer_Send_To_OneNote_2013.print_headerleft: &T print.printer_Send_To_OneNote_2013.print_headerright: &U print.printer_Send_To_OneNote_2013.print_in_color: true print.printer_Send_To_OneNote_2013.print_margin_bottom: 0.5 print.printer_Send_To_OneNote_2013.print_margin_left: 0.5 print.printer_Send_To_OneNote_2013.print_margin_right: 0.5 print.printer_Send_To_OneNote_2013.print_margin_top: 0.5 print.printer_Send_To_OneNote_2013.print_oddpages: true print.printer_Send_To_OneNote_2013.print_orientation: 0 print.printer_Send_To_OneNote_2013.print_page_delay: 50 print.printer_Send_To_OneNote_2013.print_paper_data: -1 print.printer_Send_To_OneNote_2013.print_paper_height: 11.00 print.printer_Send_To_OneNote_2013.print_paper_name: print.printer_Send_To_OneNote_2013.print_paper_size_unit: 0 print.printer_Send_To_OneNote_2013.print_paper_width: 8.50 print.printer_Send_To_OneNote_2013.print_resolution: 600 print.printer_Send_To_OneNote_2013.print_reversed: false print.printer_Send_To_OneNote_2013.print_scaling: 0.80 print.printer_Send_To_OneNote_2013.print_shrink_to_fit: false print.printer_Send_To_OneNote_2013.print_to_file: false print.printer_Send_To_OneNote_2013.print_to_filename: print.printer_Send_To_OneNote_2013.print_unwriteable_margin_bottom: 25 print.printer_Send_To_OneNote_2013.print_unwriteable_margin_left: 33 print.printer_Send_To_OneNote_2013.print_unwriteable_margin_right: 25 print.printer_Send_To_OneNote_2013.print_unwriteable_margin_top: 33

Latest update blocking website like indeed from loading in information about employers and other sites too. Every update makes firefox worse. I started using other browsers because now some video's don't work either. Last thing I saw was a QUICK pop-up that said something about bits of trackers now being blocked. Well lots of things are being blocked and making browsing a miserable experience. I tried using the standards system in options. Can't find anything to make it work. Allow lots of things and nothing is working except to probably make the web browser more vulnerable to creeps. Please undo your current update and stop making so many updates. I've had three in the last two weeks and every time they screw up the browser more and more. Just stop it!

I loaded Firefox onto a new Win10 laptop yesterday and made it the default browser (against the "recommended" Edge). Today some websites are loading very slowly (e.g. PCMag home page takes 30 seconds to load). Some https sites load normally and others are slow. I refreshed Firefox, did not fix it. Is there something I can do?

Hello dear supporters,

Since a few Days I cannot reach any website. Or sometimes Websites Doesn’t load completely and get stucked. Or sometimes there is a reduced layout loading on the websites I want to go to _ more like in html mode.

different errores occur Browsing with Firefox:

SSL_ERROR_HANDSHAKE_FAILURE_ALERT SSL_ERROR_BAD_MAC_READ The wlan connection is stable - as in can Go in the Internet with other devices.

And the problem also occurs with other browers . Additional Info: (Also the Connection to the email servers communicates a problem with SSL: Failed to send the message. SSL has received an entry with invalid message authentication code. The settings for smtp.1and1.de must be corrected. ... then Every once in a while I can send messages )

Could you please help me to fix the problem with Firefox as I am in home office, like many of us, and working gets difficult like this.

Thank you Silvia

This has been an issue of mine for the past few days and I can't find a fix. I've tried to troubleshoot it and I've repeatedly reinstalled Firefox several times. The application either:

a. Doesn't open at all after I click the icon b. Freezes, refuses to register inputs and/or crashes c. Works temporarily, eventually turns into part B

My OS is Windows 10 and I want Firefox to be my default browser but it's not running properly at all on my computer. I have sent multiple crash reports because of this. Does anyone know what the problem could be? This has never happened to me before.

Hi Guys 'n Gals, As of today, I am unable to log into the Australian Tax office Business Portal or Business Services (BETA) through MyGov using Firefox browser. I can log in through Edge, no problem to both. I've cleared histories, cache etc on Firefox, and it is up to date. I've logged out, and logged back in. When I attempt to enter the email address to log on to ATO using Firefox, I can type the address as far as ".com". The moment I type ".", I lose the entire address, except for the ".". I don't get to the "com.au" part at all. I've contacted the ATO, they have no updates at all regarding issues with Firefox. We are getting close to Plan C (Sledge Hammer LOL). Any and all help gratefully accepted, I do not like edge....... Thank you Trina

Since version 86, there's something wrong with copying from clipboard (text or image) and pasting in Gmail/Firefox, the pasting now happens twice.

Other webmails are OK in FF, such as Gmail in Google Chrome.

The option in the Help menu for "submit feedback" is still present on version 87 but is no longer functional and has been out of service for 3 months.

Is an expected date or version pending to reactivate or will it be removed?

Hi, i'm from belgium. Since a week i try to connect to the e-services of the belgian government with cardreader and Eid (electronic identity). i re-installed successfully many times the software. The testing of the cardreader and Eid were ok. Still it is impossible to connect. I never had problems in the past to connect, why now ? what has changed ? It is rather urgent, because of the ultime deadline (yet passed!!). Can anyons help me ? Thanks.

So one day Firefox just stopped responding, it started responding again, but now it just randomly stops and then starts again a few seconds later. Bitdefender detects no viruses and I tried disabling all extentions and addons. I have an Intel Core i9-10900K, an RTX 2070 SUPER, and 32GB of RAM, so that isn't the problem, but I did observe that when it stops responding, logical processors 2, 12, 14, and 15 spike in usage.

I have noticed that if I leave an empty firefox tab open after sometime the empty tab somehow would start using a large amount of RAM. I don't know if it is expected behaviour or not. I came to know about this problem as I use a laptop and I very rarely put it to sleep, so my laptop would idle out on charging with a empty firefox tab open and it would start out with consuming reasonable amount of RAM but after I return mabye after 20 minutes and the RAM usage would skyrocket to about a gig for only firefox with that empty tab. I do have 4 add-ons installed but firefox behaves the same when I restart it in safe mode. Any help is very much appreciated.

All the family use my PC with their own user accounts. Frequently Firefox goes slow and whenever I check 'About Firefox' I see 'Firefox is being updated by another instance'. This means that I have to log off all other users and then let my Firefox run an update check which, of course, normally just comes back with 'up to date'.

The problems are normally evidenced by Firefox just being very slow and/or only showing parts of the page and those parts changing as and when the page is scrolled.

This is a real problem with Firefox and makes it very unpopular with my family due to its unreliability.

Could not Firefox be set to only do an update check when it can actually complete the check and/or update.

Any advice appreciated.,

thanks,

Rob

When I try to print from Firefox 88 on my Mac Laptop running OSX 10.12.6 the new print preview window takes a very long time to load the preview before I can print. I could not find a work around.

I tried switching to the Classic print system via (print.tab_modal.enabled - False) Now I don't have the preview to deal with so I can print immediately like I used to. However, if I try to open a PDF in Preview from the Print Dialog window, it takes a very long time to load the preview which it did not do in earlier versions of Firefox.

I am surmising that one of the Firefox updates added the print preview function which doesn't work quite right on my Mac.

Any ideas would be appreciated. Andy

WidevineCdm plugin is crashing when I try to play videos on Netflix, Hulu, and Peacock. In the browser, Firefox 78.10.0esr on my Mac 10.9. A yellow strip at the top explains that the plugin crashed and asks me to send a report, which I do and asks me to restart the browser, which I do. Nothing works. I tried "safe mode." I tried clearing caches and what not. I think the browser was just updated today. I am totally unable to play videos on those web pages previous mentioned. I am able to watch youtube, however.

Hi, none of the videos appear/play on this CNN site that is all about videos. Only still shots appear. The videos play in Chrome. Here is the site: https://www.cnn.com/2021/04/23/world/videos-of-the-week-mobile-april-23/index.html

I've already tried toggling the "Enhanced Protection" switch off and on to no effect. I don't see any option for enabling/disabling permissions for audio/video in the address bar as appear on other sites offering video or audio. Thanks for any remedies.

Hi

I recently updated to 78.10.0 vers and now when I try to play Netflix I get the WidevineCdm crash message and Netflix won't play

I have refreshed Firefox and restarted my Mac several times and disabled the Adobe Shockwave player.

Nothing works.

Can you please help me?

I've been a long time Firefox user since around 2005 and have always enjoyed Firefox until now. This issue has been ongoing for over a year though. I never would have thought that a simple task as entering a web address in the address bar and hitting enter would become so difficult, though for a while now this seems to be the case and to the point to where I'm considering not bothering with the Firefox browser anymore. I do enjoy where Firefox is now in current development and the way it looks as well the great performance. However, when basic functionality such as typing in a web address and hitting enter becomes difficult all the aforementioned positives become less and less relevant. It seemed to all start when development came to redesign the appearance of the UI, not sure what version. Basically, what I come to experience now roughly 90 percent of the time I type a web address in the address bar and hit enter is the browser does nothing. Sometimes it takes 5 to 6 tries with having to put the mouse courser back into the address bar and hitting enter multiple times before the browser decides it want's to go the website. Same issue occurs when opening a bookmark in another tab, switch to the tab and the site isn't loaded, have to hit enter multiple times before the web address will begin to load. Seems also that any setting regarding tabs background loading isn't present anymore in the settings either. Same issue will occur when selecting a favorite that comes up while typing in the address bar.

Recently I had reinstalled my entire operating system and was hopeful that this issue would be resolved by doing so with a fresh install of Firefox too, though the issue is still present.

I have no add-ons or themes that modify the address bar, nor any search add-ons. In fact, this issue occurs with no add-ons installed at all. The only thing I can think currently is that it is an issue and or bug of some kind within the search and or address bar settings current design.

My settings here are attached as images.

Suddenly! Cannot open Firefox because of the error message: "Firefox profile missing or unavailable."

I found the profile in my Library.

Looked for internet advertised "Firefox profile manager," but could not find it. Only one I could find was obsolete.

Thank you.