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Old email address

I had an email [edited] @drowlin.tech which I no longer use. It was connected to a firefox account, which is now redundant. The email I now use is [edited] @gmail.com. I … (read more)

I had an email [edited] @drowlin.tech which I no longer use. It was connected to a firefox account, which is now redundant. The email I now use is [edited] @gmail.com. I have tried to get the account closed, but security checks have prevented me from doing so. The same for the email [edited] @yahoo.co.uk, the firefox account it is connected to, is also redundant.

     Any help to close these accounts would be much appreciated.

Another problem I have is I had two aliases [edited] @relay.firefox.com and [edited] @relay.firefox.com used in an early version of Monitor both of which I want to discontinue. If you can help with this great or do I contact someone else. Thanks in advance, David Rowlinson [removed personal information from public]

Asked by Drowlin 5 months ago

Last reply by Dropa 5 months ago

video replay

the color layers have shifted during the playing of videos, mainly youtube. This started a couple of months ago. There is a green line on the bottom of the screen and a d… (read more)

the color layers have shifted during the playing of videos, mainly youtube. This started a couple of months ago. There is a green line on the bottom of the screen and a definite shift in the colors on everything.

Asked by slaytonlaw 5 months ago

Last reply by zeroknight 5 months ago

Problem logging in, "Entry Point not Found"

Clicking on Firefox icon to log in I receive following message and gray screen. firefox.exe - Entry Point Not Found " The procedure entry point Flush could not be located… (read more)

Clicking on Firefox icon to log in I receive following message and gray screen. firefox.exe - Entry Point Not Found " The procedure entry point Flush could not be located in the dynamic link library C:\Program Files (x86)\Mozilla Firefox\xul.dll." Followed by another pop-up. "Could not load XPCOM" There was an automatic up-date several days ago and I have had this problem ever since. Is there a fix?

Asked by John Vivian 5 months ago

Last reply by cor-el 5 months ago

Firefox 119.0 - Unable to set PDF Orientation

Hey there, Starting with Firefox v115, you had to set layout.css.page-size.enabled to false in about:config to get the page orientation back for printing PDFs (i.e. Port… (read more)

Hey there,

Starting with Firefox v115, you had to set layout.css.page-size.enabled to false in about:config to get the page orientation back for printing PDFs (i.e. Portrait or Landscape).

It seems with the release of v119, this once again is broken and the layout.css.page-size.enabled setting no longer works. Is there something else that needs to be done now? We rely heavily on this and our current workaround is installing the ESR version of Firefox but seems like it'll catch up eventually.

Any help would be greatly appreciated!

Thanks!

Asked by jdp68 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Cant log in, change password, add keyphrase, add 2FA, ect

I haven't been using Firefox for awhile since i lost my old laptop and phone (to be exact its 4 years or so) and now im back on using it, but i was unable to log in to th… (read more)

I haven't been using Firefox for awhile since i lost my old laptop and phone (to be exact its 4 years or so) and now im back on using it, but i was unable to log in to this exact account at first since this what was prompted when i try to use my password (image one), i did try ask for a password recovery which the same error appeared but for some weird reason after trying it on the mobile version it let me use the google login and im able to get access to it. but it still wont let me change password, add passkey or add 2FA. is this some weird issue going on or am i missing an email or something??

Asked by BLACK_ ENERGY 5 months ago

Last reply by cor-el 5 months ago

Yesterday my websites would automatically sign me in when FF was started. Now, whenever I start FF, I have to sign into everything! Also, upon first startup of FF, it crashes! What has happened to FF???

Yesterday my websites would automatically sign me in when FF was started. Now, whenever I start FF, I have to sign into everything! Also, upon first startup of FF, it cra… (read more)

Yesterday my websites would automatically sign me in when FF was started. Now, whenever I start FF, I have to sign into everything! Also, upon first startup of FF, it crashes! What has happened to FF???

Asked by phalls 5 months ago

Last reply by cor-el 5 months ago

Opening Firefox browser

My Firefox browser always shows nine icons for sites I regularly visit. That's nice. Lately, though, icons for sites I do not want keep popping up displacing ones I do. I… (read more)

My Firefox browser always shows nine icons for sites I regularly visit. That's nice. Lately, though, icons for sites I do not want keep popping up displacing ones I do. I delete them and get my favorites back but it's really annoying. Can you stop this?

Asked by bobuetz 5 months ago

Last reply by zeroknight 5 months ago

Having trouble choosing my own font for websites

Hello- Firefox is not allowing me to use my prefered font for websites that I visit. This seems to have happend with a update to the browser as I never had a problem bef… (read more)

Hello-

Firefox is not allowing me to use my prefered font for websites that I visit. This seems to have happend with a update to the browser as I never had a problem before. I do everything that is explained in the HELP section, but still fonts are choosen by the website. I do have "let websites choose their own font" unchecked. Any help would be appreciated. Thank you.

Asked by Franco Carcelli 5 months ago

Last reply by cor-el 5 months ago

Youtube Broken

Youtube is broken on my Firefox and doesn't load properly a majority of the time. Youtube works fine in private mode and other browsers. Please see picture attached to se… (read more)

Youtube is broken on my Firefox and doesn't load properly a majority of the time. Youtube works fine in private mode and other browsers. Please see picture attached to see what my page looks like when Youtube loads. Any fixes?

Asked by mabcasino 5 months ago

Last reply by cor-el 5 months ago

SMALL EMAIL PRINT

Today, out of the blue, my email screen adjusted itself to be very, very tiny. I almost need a magnifier to read it! I cannot find how to put it back to normal! Please … (read more)

Today, out of the blue, my email screen adjusted itself to be very, very tiny. I almost need a magnifier to read it! I cannot find how to put it back to normal!

Please help!

Asked by DrRitaDrama 5 months ago

Last reply by zeroknight 5 months ago

Firefox will not run

I have removed and downloaded Firefox for windows 10 4 times. each time i try to run it I get the following error "The file or directory is corrupted or un-readable" [em… (read more)

I have removed and downloaded Firefox for windows 10 4 times. each time i try to run it I get the following error "The file or directory is corrupted or un-readable"

[email removed from public]

Asked by LordGreyWolf 5 months ago

Last reply by zeroknight 5 months ago

change to mozilla

when the change occurs on Nov1 from firefox to Mozilla do I need to sign in using my current password or will mozilla already know that and I can just access my email and… (read more)

when the change occurs on Nov1 from firefox to Mozilla do I need to sign in using my current password or will mozilla already know that and I can just access my email and other things by hitting the mozilla icon I do not know if I remember my firefox email password

Asked by cat1964 5 months ago

Last reply by James 5 months ago

Login/password manager - export

When I export the data I get three date/time fields with numbers in exponential notation that will not covert to a date in MS Excel, e.g., "1.50931E+12" What am I doing w… (read more)

When I export the data I get three date/time fields with numbers in exponential notation that will not covert to a date in MS Excel, e.g., "1.50931E+12" What am I doing wrong?

Asked by scharrell 5 months ago

Last reply by cor-el 5 months ago

Flickering of Black/white squares on Firefox

Attached is a picture I took of what I'm experiencing. At first I thought it was an issue with my monitor or perhaps my computer hardware, but it seems to only affect Fir… (read more)

Attached is a picture I took of what I'm experiencing. At first I thought it was an issue with my monitor or perhaps my computer hardware, but it seems to only affect Firefox. Besides the obvious black squares you can see, I invite you to look at the top of the page displayed. Where it talks about Megan thee stallion, the "a" and "n" of "Megan" are kind of cut off by something.

I also experienced twice, maybe three times the whole page going blank for a second or so before returning to normal (not my whole screen, just the firefox browser). I just checked and Firefox is up to date.

I don't know if this is relevant, but I also checked Windows Defender and saw it had detected a threat, named Win32/OfferCore. I have since deleted it and have started a complete analysis of my computer which is still underway.

My OS is Windows 10. I hope this can be resolved, as currently it is stopping me from being able to read an article on Wikipedia, with many of the letters being kind of cut in the same fashion as with "Megan".


Thanks for any help, it'll be appreciated

Asked by Amandine 5 months ago

Last reply by zeroknight 5 months ago

Some site data, including cookie(s) addon.mozilla.org

When I opened Firefox, the message below popped up for a few seconds, then disappeared: CAD 3.8.2 - Some site data, including 1 Cookie(s), removed from 1 domains(s), incl… (read more)

When I opened Firefox, the message below popped up for a few seconds, then disappeared: CAD 3.8.2 - Some site data, including 1 Cookie(s), removed from 1 domains(s), including addons.mozilla.org...

Can anyone explain this, and should I be worried (CAD is a Python term used in uploading code). Thank you.

helenws

Asked by helenws 5 months ago

Last reply by zeroknight 5 months ago

Blocked by Addons ? unable to view youtube

Hi , Since yesterday 28.10.2023 I have been unable to view Youtube while using Firefox. I recieved a onscreeen message that I have been blocked by Addons.com. I am totall… (read more)

Hi , Since yesterday 28.10.2023 I have been unable to view Youtube while using Firefox. I recieved a onscreeen message that I have been blocked by Addons.com. I am totally confussed by this


Cloudflare Ray ID: 81dae3fa787863a9 • Your IP:                  • Performance & security by Cloudflare

Asked by David 5 months ago

Last reply by TechHorse 5 months ago