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  • Archived

Tabs Restore not reliable

FF frequently fails to restore tabs losing all my previous work before I've finished. It's very annoying and frustrating. In search help the answer is not simple to under… (read more)

FF frequently fails to restore tabs losing all my previous work before I've finished. It's very annoying and frustrating. In search help the answer is not simple to understand. Please tell me, what is sessionstore and where can it be found? Why is there not a button to fix this problem? If sessionstore gets corrupted frequently as mine seems to (according to the answer) why not have a sessionstore back-up and a routine to correct the problem or at least easily recover from the corruption?

Asked by Vicr 2 years ago

Last reply by cor-el 2 years ago

  • Archived

PrintFriendly

PrintFriendly. Does the latest update to desktop Firefox still support PrintFriendly? I need it for making websites legible, but Firefox disabled it for Android (and won'… (read more)

PrintFriendly. Does the latest update to desktop Firefox still support PrintFriendly? I need it for making websites legible, but Firefox disabled it for Android (and won't let me go back to earlier versions), so I'm afraid to update the desktop version. Added security doesn't help if I can't read what's on a webpage. I'm running version 85.0.2, on Windows 7 Pro.

Asked by gk7 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Downloading to something I can e-mail

I downloaded a file from my scanner and when I tried to e-mail it to someone, I am told that it does not exist, even though I can open it in Adobe and pdf. How can I dow… (read more)

I downloaded a file from my scanner and when I tried to e-mail it to someone, I am told that it does not exist, even though I can open it in Adobe and pdf. How can I download to something that can be e-mailed?

Asked by Kathie 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox Login changes passwords when asked to save or update a password on some web pages

When I Login to one of my Financial sites web page, that does NOT recommend Firefox because of this Login issue. My stored Login and Password work fine the first time I … (read more)

When I Login to one of my Financial sites web page, that does NOT recommend Firefox because of this Login issue. My stored Login and Password work fine the first time I Login. I also get a message to Save the new password. If I save this Login update the last character of my Password is changed. One example I have tried with my normal account Name but a Password ending in "$" when the saved Password is viewed it has been changed to "%24" and the Login fails now as it should. I am not sure if this is a Firefox or web page problem? This ONE web page is the ONLY place I have run into any Login issues. Login seems to be the only place the web page doesn't work correctly. The web page fix is NOT to use Firefox but to use other browsers. I am using the latest Firefox version 87.0 with windows 7 but this has been an ongoing problem over several years.

Asked by brad27511 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox randomly crashing few times a day even in safemode

Hi, My firefox has been crashing/quitting randomly few times in a day even in safemode. I was not able to find solution. Kindly advise. Thanks … (read more)

Hi,

My firefox has been crashing/quitting randomly few times in a day even in safemode. I was not able to find solution.

Kindly advise.

Thanks

Asked by devotephang 1 year ago

Last reply by Paul 1 year ago

  • Archived

Top Sites on Home Page

One of my top site selections is Amazon, which appeared when I deleted one that I didn't want. In the tile, there is a big blue question mark. When selecting Amazon, I am… (read more)

One of my top site selections is Amazon, which appeared when I deleted one that I didn't want. In the tile, there is a big blue question mark. When selecting Amazon, I am not taken to their website, but rather given a question "What search terms", and below that, a question which search engine to use. I want just a plain old selection of Amazon, not all this extra junk. How do I get rid of it? Or is it I cannot get Amazon without it?

Asked by mcclenaghan 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

How do I stop the page loading with information on an update which was just installed?

After you install a firefox update, a page loads. Sometimes this page distracts me and I forget what I was opening the browser for. I don't care what's new even a little … (read more)

After you install a firefox update, a page loads. Sometimes this page distracts me and I forget what I was opening the browser for. I don't care what's new even a little bit. If it was that important I'd have heard about it already from one of the news sites I visit. How do I stop the page that gives you information on the update you just installed from loading after I update the browser? I don't need to be advertised to, I already installed the update.

Asked by martin.espinoza1 1 year ago

Last reply by amylastlast123 1 year ago

  • Archived

shouldn't webpages automatically resize to fit window?

Why don't all websites automatically resize to fit the firefox window (when 'normal' size). Several updates ago - webpages stopped 'resizing'. Webpages that formally di… (read more)

Why don't all websites automatically resize to fit the firefox window (when 'normal' size). Several updates ago - webpages stopped 'resizing'. Webpages that formally displayed fine, are now too large (the indicator shows 100%, but I must reduce it to 80% to display as it did before). I have - and have always had - my bookmarks sidebar 'open' and websites resized depending on the amount of space available. This no longer happens. Reducing or enlarging the bookmarks sidebar only 'slides' the webpage R or L to view the additional info (like using the scrollbar on the bottom). This only happens on some websites (e.g. Home depot) - but other resize as normal (e.g. Motley Fool). Is this a Firefox issue or the website developer issue?

thanks

Asked by hondochica 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Thunderbird Help has disappeared.

It used to be easy to access Thunderbird Help, but now I'm shunted directly to Firefox Help, and Thunderbird Help has disappeared. Whenever I look for Thunderbird, I'm r… (read more)

It used to be easy to access Thunderbird Help, but now I'm shunted directly to Firefox Help, and Thunderbird Help has disappeared. Whenever I look for Thunderbird, I'm re-routed to Firefox. What am I missing?

Asked by James Burke 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Whatsapp web doesnt worki

Hallo, i have the following problem. If i try to use Whattsappweb i always get the report yuor firefox is not the newest version. whenm i go in the feirefox menue, i get … (read more)

Hallo, i have the following problem. If i try to use Whattsappweb i always get the report yuor firefox is not the newest version. whenm i go in the feirefox menue, i get the report firefox is the newest version. What to do now?

Asked by hubert.huesch 1 year ago

Last reply by ZzEdovec 1 year ago

  • Archived

Firefox Not Playing Sound On Instagram Videos

Hi All, I am using a Desktop Windows computer and I am having trouble with 64 bit Firefox Version 87.0. For some reason I cannot play the sound in Instagram videos. Al… (read more)

Hi All,

I am using a Desktop Windows computer and I am having trouble with 64 bit Firefox Version 87.0. For some reason I cannot play the sound in Instagram videos. All instagram videos will play but wil show the sound icon as muted and there is no way to click the sound icon which is shown in the lower right corner of the video to unmute it.

I disabled all the add-ons in firefox and I still am getting this problem. Chrome on the other hand seems to work just fine in playing Instagram videos with audio.

So what's up with Firefox?

Asked by spywriter007 1 year ago

Last reply by Taimur Ahmad 1 year ago

  • Archived

“A web page is slowing down your browser.”

Dear Volunteer. Not "yelling" at you personally, but... PLEASE discontinue “A web page is slowing down your browser.” It’s useless, and EVERYBODY hates it. Since this "… (read more)

Dear Volunteer. Not "yelling" at you personally, but...

PLEASE discontinue “A web page is slowing down your browser.” It’s useless, and EVERYBODY hates it.

Since this "improvement" was force-fed to us, the opening of almost every site gets hijacked and frozen by a redundant alert.

Please at least give us the option to disable it. Seriously, I see (Not Responding) in the activity windows more than anything else since the idiotic yellow bar made it's unwelcome appearance.

PLEASE kill it. PLEASE, PLEASE, PLEASE, Thanks.

Asked by foxcodd 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago