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Annoying pop up

I have an annoying firefox pop up which keeps appearing on the screen asking me to put in my Primary Password. I had forgotten my original password so I reset it. The p… (read more)

I have an annoying firefox pop up which keeps appearing on the screen asking me to put in my Primary Password. I had forgotten my original password so I reset it. The pop up appeared again and I put in the new password and it didn't sign me in or disappear. What is wrong, how can I get rid of this as it appears every time I try to get on a web page and it is VERY ANNOYING!

Asked by margaretmackie 2 months ago

Last reply by Zmingong 2 months ago

Firefox version 101.0.1 64bit Keeps freezing

Firefox version 101.0.1 64bit Keeps freezing, I have to use the task manager to close it. It happens about 10 times a day. What is wrong? What do I do to fix this besides… (read more)

Firefox version 101.0.1 64bit Keeps freezing, I have to use the task manager to close it. It happens about 10 times a day. What is wrong? What do I do to fix this besides switching to a new browser permenantly? Windows 10Pro 64

Asked by leensaginaw2011 1 month ago

Last reply by frogfrog1218 1 month ago

Websites not opening

Hi, Why do I get this error message with firefox when I either click a link in an email or type in directly on a new tab (this happens on multiple websites, not just this… (read more)

Hi, Why do I get this error message with firefox when I either click a link in an email or type in directly on a new tab (this happens on multiple websites, not just this one). I can then open the same website in Chrome with no problem? How do I fix this problem? I know I need to upgrade to windows 11 and have tried several times, but it never works. Thank you. Debbi

"Network Protocol Error

An error occurred during a connection to www.michaels.com.

The page you are trying to view cannot be shown because an error in the network protocol was detected.

   Please contact the website owners to inform them of this problem."

Asked by debra6358 1 month ago

Last reply by jessicaclarita 1 month ago

  • Archived

Yahoo search is overriding my setting for Google search - how to stop this?

Not sure when this started or why it is happening. I have double checked that my settings have Google search set as my default search engine. Instead, Yahoo Search keeps … (read more)

Not sure when this started or why it is happening. I have double checked that my settings have Google search set as my default search engine. Instead, Yahoo Search keeps popping up.

How can I stop this?

Thank you!

-K

Asked by kwien.q101 2 years ago

Last reply by Standard8 1 year ago

  • Archived

Using DuckDuckGo search engine

I have had to change the Search Engine back multiple multiple times after changing to DuckDuckGo and removing the others! Why does the system Windows 10, if that is the c… (read more)

I have had to change the Search Engine back multiple multiple times after changing to DuckDuckGo and removing the others!

Why does the system Windows 10, if that is the culprit continue to change it away from DDGo? I removed the Microsoft Edge File from my Computer. It used to be the one that replaced it!

Help

Asked by Ken's Desktop 2 years ago

Last reply by Standard8 1 year ago

  • Archived

Sync - I cannot for the life of me figure out the parameters of operation

After hooking up four devices to sync through Firefox, I ended up with a mess and a lot of irritation which I have not recovered from. That was six months ago. What I f… (read more)

After hooking up four devices to sync through Firefox, I ended up with a mess and a lot of irritation which I have not recovered from. That was six months ago. What I failed to understand is that there is no control of the direction of sync. I presumed that all would sync from my primary account computer. Wrong and truly a disaster because I had spent hours organizing thousands of bookmarks. An old computer with an old bookmarks setup (very disorganized) added its confused mess back into my attempt on the new computer to finally get organized. I still have not sorted through most of the mess.

So how in the hell does Sync actually and exactly work? Is there any directional flow? Or does it just mash the shared stuff together. How can I delete any bookmark file Sync has at Firefox server with exact knowledge of what I am doing? Why is this stuff so obscure? I exactly want to know how to ensure that Sync has no cache of obsolete material and exactly, if possible, to direct the flow....should I use only share a tab? one at a time?

Thanks, Michael Mandeville, Arizona mwman@q.com

Asked by mwman 2 years ago

Last reply by the-edmeister 1 year ago

  • Archived

Unable to Sync Notes by Firefox

I recently did a clean install of Window's on my computer. I have a Firefox account and am signed into sync, but I don't know how to get my add-ons and settings back. W… (read more)

I recently did a clean install of Window's on my computer. I have a Firefox account and am signed into sync, but I don't know how to get my add-ons and settings back. When I go to "Manage Your Extensions" I see all of them there, but I don't know how to make it so that their icons are viewable in my Toolbar where I can click and use them. What few add-ons I am able to get to show up in the Toolbar I got by either going directly to the add-ons website and installing from there, or by uninstalling them via the add-ons Manager page and then reinstalling. Which in my opinion defeats the whole point of having a Firefox account and sync activated.

Of critical importance is my need to get back the information that I had stored in Notes by Firefox. I was finally able to get the add-on to show up in the Toolbar buy following the above mentioned steps, however I am unable to sign in to Sync. Below I have listed each of the step I take along with attaching screenshots. 1) Click on Sign in to Sync - This opens a new Firefox browser window that prompts me to enter my email to continue to Notes. 2) I enter my email and click the blue Continue button. 3) I enter my password and click the blue Sign in button. 4) I enter my Two Factor Authentication. 5) The browser window that opened when I clicked Sign in to Sync closes and I'm back where I was when I started the Sync process, but now instead of showing Sign in to Sync Notes shows Reconnect to Sync with a warning triangle on the left side. 6) I Click to Reconnect to Sync and got through steps 2 - 5 but Notes still shows the warning triangle with the Reconnect to Sync message.

At no point in this process do I get any error message or invalid credentials prompt.

Please help!

Asked by joseph_oates 2 years ago

Last reply by robertfarmer1+z8kbczzgnjaatfyhgtnc 2 years ago

  • Archived

Firefox Sync data not showing up on new laptop but still available on Firefox Android on my phone

Hi, I've tried finding the solution online but I can't. My old computer broke a while ago but all my data on Sync was backup up, and I've been accessing it from my Androi… (read more)

Hi, I've tried finding the solution online but I can't. My old computer broke a while ago but all my data on Sync was backup up, and I've been accessing it from my Android phone and other laptops just fine. I just got a new laptop and wanted to sign into Sync to get all my data on here. However, even after syncing, nothing is showing up (bookmarks, saved passwords, etc.). It's all still on my phone though, under "Desktop Bookmarks".

Also my phone is currently disconnected from my Sync account because I changed the password to it and haven't logged back in yet. I'm scared that now if I log back in, I will lose everything because it will Sync and take the new data from this computer, which is nothing.

Thank you for your help!

Asked by Léa Davoine 2 years ago

Last reply by robertfarmer1+z8kbczzgnjaatfyhgtnc 2 years ago

  • Archived

Blank screen

When I try to open/login this website https://www.residentapps.com I get a blank screen. Using MS Edge browser I get the login screen for this website. Why? Dick … (read more)

When I try to open/login this website

https://www.residentapps.com

I get a blank screen. Using MS Edge browser I get the login screen for this website.

Why?

Dick

Asked by rhuelster 2 years ago

Last reply by TyDraniu 2 years ago

  • Archived

I have firefox for win10 and I'm trying to log into sevices for Desjardins, but it gives me a notice, that my password is wrong and disabled.

I have firefox for win10 and I'm trying to log into sevices for Desjardins, but it gives me a notice, that my password is wrong and disabled. It's not. How to get firef… (read more)

I have firefox for win10 and I'm trying to log into sevices for Desjardins, but it gives me a notice, that my password is wrong and disabled. It's not. How to get firefox to accept it? any help would be greatly appreciated,

thank you,

Kasba

Asked by kasba 2 years ago

Last reply by Patrick Weiden 2 years ago

  • Archived

cache data

Until yesterday, when I deleted cookies, cache, etc., the stored cache would go to zero. It is now not going lower than 32 kb. I have no website listed for exceptions. … (read more)

Until yesterday, when I deleted cookies, cache, etc., the stored cache would go to zero. It is now not going lower than 32 kb. I have no website listed for exceptions. What would have changed to cause this?

Asked by charingb 2 years ago

Last reply by cor-el 1 year ago

  • Archived

Mouse Cursor Jumps to Screen Corner Randomly

Recently (within the last two weeks) I've noticed that my mouse cursor will randomly jump to the upper corner of my screen while viewing a page within Firefox. From my ob… (read more)

Recently (within the last two weeks) I've noticed that my mouse cursor will randomly jump to the upper corner of my screen while viewing a page within Firefox. From my observation it's only happening within Firefox, and the only variable I can think of is that I started using containers to visually differentiate my tabs. I've since tried to revert back, but the problem persists.

I'm running a Surface Book (Gen 1) with dock and multiple monitors. If there's any additional information needed to better diagnose the problem I'm happy to supply it if it means finding a resolution.

Asked by Adam Hoffer 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox Accounts

I want to have two Firefox accounts. One for Work and one for home. On my account I was using one of my home email accounts as a primary and another home email as a sec… (read more)

I want to have two Firefox accounts. One for Work and one for home. On my account I was using one of my home email accounts as a primary and another home email as a secondary. I added my work email address and and made it the primary and removed my home address that was the original primary for this account. Can I now start a new account with that home email or will it not be available to use since it was once a primary for the other account?

Asked by Lance Cole 1 year ago

Last reply by la3amon 1 year ago