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Update Firefox Browser

When trying to update Firefox on my Linux Mint system, I saw this in settings: Updates disabled by your system administrator. Well, I am the administrator. I checked and… (read more)

When trying to update Firefox on my Linux Mint system, I saw this in settings:

Updates disabled by your system administrator. Well, I am the administrator. I checked and I have administrator privilege, and I would not have disabled updates. How to I convey that to Firefox so I can update my browser?

Please email me: [removed email from public support forum] with a response.

Thanks.

Asked by murphy.al 5 months ago

Last reply by James 5 months ago

Firefox Account Password Not Working

Hi, I have a new android phone and wanted to do a sync. Tried signing into my account which I haven't done in a long time (account opened in 2018). The password that is s… (read more)

Hi, I have a new android phone and wanted to do a sync. Tried signing into my account which I haven't done in a long time (account opened in 2018). The password that is saved in Firefox passwords (same one is listed in my personal and seperate password file) doesn't work so I signed in using google. Now I want to change my password to one that actually works, but can't because I don't know my password. Can't sync, can't set a recovery key and certainly don't want to reset my password and lose all of my other passwords (the ones I forgot to add to my seperate password file). How in the world does firefox forget it's own password? Thanks, M. Britz

Asked by M Britz 5 months ago

Last reply by Dropa 5 months ago

Virtual webcam in firefox

Hello everyone :) I would like Firefox to use my virtual webcam stream (Nvidia broadcast) by default instead of the hardware webcam (logitech brio) I found where t… (read more)

Hello everyone :)

I would like Firefox to use my virtual webcam stream (Nvidia broadcast) by default instead of the hardware webcam (logitech brio)

I found where to control the site permissions for the microphone, the webcam, but unfortunately, it does not allow you to choose the default stream

I use Firefox to do teleconsultation as a doctor, and the web interface that I use always goes to the hardware webcam instead of using Nvidia broadcast which would allow me to hide the background

Is there a way to tell Firefox, or Windows 10, to never broadcast the hardware stream but to always use the virtual stream?

Thank you so much !

Asked by Mohammed Yahyaoui 5 months ago

Last reply by Dropa 5 months ago

Inquiry Regarding MOVEit

I am inquiring on behalf of our clients about how your organization was potentially affected by the recent MOVEit breach. Could you help answering the following question… (read more)

I am inquiring on behalf of our clients about how your organization was potentially affected by the recent MOVEit breach.

Could you help answering the following questions?

  1. Has the MOVEit breach affected your organization?
  2. Has your organization addressed and resolved the security issues associated with MOVEit?
  3. What is the current status of your organization's security measures in response to the MOVEit breach?
  4. Could you specify which areas within your organization were impacted by the vulnerability?

Thanks,

Asked by prerona122 5 months ago

Last reply by James 5 months ago

Location ... Location ... Location ......

Hello, The answer to the three most important questions in Real Estate is: Location, Location, Location! The most important answer to my question is: How do I prevent… (read more)

Hello,

The answer to the three most important questions in Real Estate is: Location, Location, Location!

The most important answer to my question is: How do I prevent my physical location from being discovered while using the internet?

Recently, I received an email from Moz://a and my physical location was identified. How do I prevent anyone, especially Banks, from knowing where I am physically located?

I've used many VPNs and they work work surprisingly well on many websites but recently I've been denied access to my bank accounts: "Your user name has been disabled." I am not in a position to call their "customer service number".

Do VPNs use only one IP address to substitute for my IP address?

Is it probable that banks know these substituted IP addresses and block them simply becasue they are associated with a VPN?

Thank you in advance for your Kindness.  :-}

Asked by joedoksjr 5 months ago

Last reply by Dropa 5 months ago

Unchecked "autofill logins" option does not work - logins still autofilling

Hello, I hope you are doing well today. I followed the steps in https://support.mozilla.org/en-US/kb/autofill-logins-firefox and unchecked the "autofill logins and passw… (read more)

Hello,

I hope you are doing well today. I followed the steps in https://support.mozilla.org/en-US/kb/autofill-logins-firefox and unchecked the "autofill logins and passwords" option in my settings menu.

Context: I have a lot of passwords saved in Firefox, however, I started using a separate password manager for my business and found that the automatic username/password population was getting annoying. **I now need to be able to choose if I use Firefox's saved login (from the built in firefox password manager), or if I use the password manager extension I installed**

Despite having the option unchecked, firefox is still autofilling passwords whenever I visit sites with saved login information. This is particularly annoying on banking websites where I have my personal account saved in Firefox, but my business account saved in a 3rd party password vault.

Why is this option not being "acknowledged" or responding as expected? Is this a bug?

Looking forward to your response! Let me know if I can provide any more details,

p.s. If Firefox support is still outsourced through Partnerhero America -- Hello! I hope the team is doing well.

Asked by Vee 5 months ago

Last reply by cor-el 5 months ago

get663.com Loading

get663.com Loads randomly on the browser. I delete it and it returns on a random basis. Is there a way to prevent it reinstalling? I have to remove it 10-15 times a da… (read more)

get663.com Loads randomly on the browser. I delete it and it returns on a random basis. Is there a way to prevent it reinstalling? I have to remove it 10-15 times a day. Thanks, Andy W.

Asked by vze284gd 5 months ago

Last reply by Dropa 5 months ago

How do I remove atdmt.com ?

Everyday I get the atdmt.com tracking cookie. I can't find a way to block it. I don't care if it's harmless, I want it gone for good! Thanks … (read more)

Everyday I get the atdmt.com tracking cookie. I can't find a way to block it. I don't care if it's harmless, I want it gone for good! Thanks

Asked by Slickrick_too 5 months ago

Last reply by zeroknight 5 months ago

No Certificate Picker for CAC/PIV Use

I am trying to use a CAC/PIV reader to authenticate and access a Microsoft OWA site. This process works fine on both Chrome and Safari but I'd prefer to use Firefox. So… (read more)

I am trying to use a CAC/PIV reader to authenticate and access a Microsoft OWA site. This process works fine on both Chrome and Safari but I'd prefer to use Firefox. So far, I've installed and loaded the Keychain-PKCS11 library and restarted the browser. When I start the browser--before trying to go to any page--I get this error:

"Please authenticate to the token “[TOKEN NAME REDACTED]”. How to do so depends on the token (for example, using a fingerprint reader or entering a code with a keypad)."

When I go to the log-in page and select the "login with CAC" option, Firefox returns a certificate-not-found error.

Asked by E2 5 months ago

Last reply by Dropa 5 months ago

Log in issue

My old email address, "jonnikhan1547@sbcglobal.net" is no longer active. I need to change my log-in to Steam and other apps, as well as my old password (which I've total… (read more)

My old email address, "jonnikhan1547@sbcglobal.net" is no longer active. I need to change my log-in to Steam and other apps, as well as my old password (which I've totally forgotten).

Asked by John King 5 months ago

Last reply by Dropa 5 months ago

No Place To Update My Phone Number

Fri. 10/20/23 @10:48 pm CDT -- Good evening. As an experienced I.T. Consultant, I cannot find a spot in the Account Profile section or its related pages to UPDATE my phon… (read more)

Fri. 10/20/23 @10:48 pm CDT -- Good evening. As an experienced I.T. Consultant, I cannot find a spot in the Account Profile section or its related pages to UPDATE my phone number. If your system is doing 2FA, it had to be entered at some point. Since I had that old number for almost 10 years, I don't remember what features Firefox had back then. I'd appreciate it if someone would provide an answer. Previous answers I've read today didn't provide one.

Thank you.

Asked by JSB on Firefox 5 months ago

Last reply by cor-el 5 months ago

ad blocker

I am prevented from downloading an important document because the site says that I need to disable an ad blocker. I am not aware of having an ad blocker and nothing shows… (read more)

I am prevented from downloading an important document because the site says that I need to disable an ad blocker. I am not aware of having an ad blocker and nothing shows up in add-ons and extensions. How do I find and disable an ad blocker that I cannot find?

Asked by tom240 5 months ago

Last reply by zeroknight 5 months ago

Firefox Suggest and Bookmarks Broken

Due to a recent update, Firefox has changed its search results in the URL search bar. I used to be able to turn off ALL search suggestions other than bookmarks. However,… (read more)

Due to a recent update, Firefox has changed its search results in the URL search bar.

I used to be able to turn off ALL search suggestions other than bookmarks. However, now it shows expanded results based on my bookmarks that are actually NOT bookmarked pages.

NOTE: This appears as separate behavior from Firefox Suggest. However it is linked to the settings for Firefox Suggest. The heading "Firefox Suggest" in the URL bar provides the correct link.

For example, I have a single page bookmarked from wrapbook, but instead of suggesting that bookmark it suggests the root domain/homepage.

I have no interest or purpose in visiting that homepage, but hitting enter it will autofill to that page. This is super annoying as it's not in my history or bookmarks.

Turning off bookmarks completely in Firefox Suggest settings fixes this behavior, BUT it means I have no access to my bookmarks from the URL search bar. This makes it a 3 step process to open bookmarks then, and is a poor UX design.

I have copied my settings and example screens below for reference.

I'm using the current version 118.0.2 (64-bit). Windows 10 Pro x64

Previously I turned off all search suggestions and it worked correctly. Just FYI, I also whitelist all websites and use restricted/strict cookie settings. The only cookies that are retained between sessions are those that I manually add to the "exceptions" section of settings. All other history and cookies are cleared.

Asked by Harrison 5 months ago

Last reply by zeroknight 5 months ago