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from yesterday evening I can no long sign in to my ITV Hub

After using my laptop to view tv as usual all was fine until ealy evening when I could no long sign in to ITV hub. My email address & password are saved as usual but… (read more)

After using my laptop to view tv as usual all was fine until ealy evening when I could no long sign in to ITV hub. My email address & password are saved as usual but message said they are not correct. I tried 'forgot password' and changed it, still no good. Tried to create new account but still no use. I have no idea what has happened or what to do to restore it (Im an oldie). Everything else on the laptop seems to be ok, BBC, Ch 4 etc. Can anyone help please?

I cannot find anywhere on ITV site to get 'chat' or telephone help

Sign in Please check your email and password then try again Email Password

Asked by denisegreen7 2 months ago

Last reply by CD429er 2 months ago

Duck Duck Go

Is there a problem with the DuckDuckGo add on? No matter what I try to add it to firefox I get a message telling me it cant be installed as the file is corrupt. This ap… (read more)

Is there a problem with the DuckDuckGo add on? No matter what I try to add it to firefox I get a message telling me it cant be installed as the file is corrupt. This appears to be on every DuckDuck add on? How is it sorted?

Asked by BulkyBalkan 1 month ago

Last reply by Terry 1 month ago

Syncing bookmarks across multiple devices

How do I sync bookmarks between computers and mobile devices so that there are no duplicates saved in bookmarks? I have 2 computers and at least 3 mobile devices in regul… (read more)

How do I sync bookmarks between computers and mobile devices so that there are no duplicates saved in bookmarks? I have 2 computers and at least 3 mobile devices in regular use, all with Firefox as the default browser. I have been using Firefox for over a decade and I have literally thousands of bookmarks saved. Whenever I go into the bookmarks menu to find a saved bookmark, I am confronted with multiple folders with the same names and the same bookmarks saved in each folder. Is there a Master record of bookmarks saved in the cloud that I can use as a default for each device or am I stuck with all of the duplicates and hours of comparing and deleting in order to make it all make sense?

Asked by truvoice1 1 month ago

Last reply by Waterdust 1 month ago

  • Archived

Search with ctrl-k no longer works when keyword.enabled = false

For quite some time now I've had keyword.enabled set to false in my about:config because I don't like having the address bar try to autocomplete or turn things into searc… (read more)

For quite some time now I've had keyword.enabled set to false in my about:config because I don't like having the address bar try to autocomplete or turn things into search, when I do a ctrl-l.

I do like that I am still able to use ctrl-k to do a search when I need to. This would place a ? at the start of the field and whatever I type gets sent to search.

In a recent upgrade, ctrl-k still places the ? at the start of the address bar but doesn't send things to search. Instead, it now behaves as if I did a ctrl-l and typed in a bad URL.

I'm on Firefox 80 (on Fedora 32) but I can't be exactly sure which upgrade brought this change in behavior.

Is there a way to get the old behavior back? ctrl-l to enter a URL, ctrl-k to search.

Asked by Ed 2 years ago

Last reply by Mike Kaply 1 year ago

  • Archived

the cookie "fakedomain.com" is safe or not

once i clear my data on the browser and restart the browser there is a cookie "fakedomain.com", i don't no weather this cookie is it safe or not can you confirm that and… (read more)

once i clear my data on the browser and restart the browser there is a cookie "fakedomain.com", i don't no weather this cookie is it safe or not can you confirm that and i attached the image of that cookie

Asked by pavithran9676 2 years ago

Last reply by Balázs Meskó 1 year ago

  • Archived

Java script web page will not print to a PDF file using DoPDF7.

NOWData - NOAA Online Weather Data at http://nowdata.rcc-acis.org/eax/ contains a web page that has a Java Script. When I click on a weather station, and click OK, then t… (read more)

NOWData - NOAA Online Weather Data at http://nowdata.rcc-acis.org/eax/ contains a web page that has a Java Script. When I click on a weather station, and click OK, then try to print to a PDF file using DoPDF7, a save as window opens up, but quickly closes, before I can do anything. I had to use IE to do wanted to do.

Asked by wworonick 2 years ago

Last reply by Jonathan Watt 1 year ago

  • Archived

How to disable pinch-to-zoom in firefox 83.

In the new firefox update, using the pinch gesture on a trackpad zooms in the page without actually changing the zoom percentage of the page. Is there any way to get the … (read more)

In the new firefox update, using the pinch gesture on a trackpad zooms in the page without actually changing the zoom percentage of the page. Is there any way to get the old behavior back, where pages would have their zoom percentage change?

Asked by jefis21505 2 years ago

Last reply by Martin 1 year ago

  • Archived

Text Encoding default

I want to change text encoding so it defaults to Unicode. If I use the [alt] key then the View tab I can change it from Western but it reverts back after closing the page… (read more)

I want to change text encoding so it defaults to Unicode. If I use the [alt] key then the View tab I can change it from Western but it reverts back after closing the page. Sometimes that does not work because the Text Encoding option in the View tab is greyed out. The About Firefox window says I am up to date with 83.0 (64bit).

Asked by scrumble1 2 years ago

Last reply by Paul 1 year ago

  • Archived

Firefox "Save as" file list: Why are folders no longer at top?

I recently changed from Ubuntu Gnome to KDE Plasma. Now, when I'm running Firefox (v83) and click "Save as" to save a file from a web page, Firefox gives me a file list w… (read more)

I recently changed from Ubuntu Gnome to KDE Plasma. Now, when I'm running Firefox (v83) and click "Save as" to save a file from a web page, Firefox gives me a file list with directories mixed in alphabetically, rather than at the top. This is new behavior to me; I don't know if it's new with v83 (I was previously running v82), or if it's a KDE implementation issue.

Either way, I HATE having to scroll down through page after page of files and folders to find my destination folder. Since the dialog box also incorporates full-row select, I can't even click in the file list and type the first letter of my destination folder.

Please tell me there is a way to change this behavior and have Firefox's "Save as" dialog sort the files with directories at the top!

Thanks.

Asked by ExFido 2 years ago

Last reply by Balázs Meskó 1 year ago

  • Archived

Shortcut Creation for Ubuntu 20.04.1

I have switched from Windows 10 to Ubuntu 20.04.1 and am having trouble creating website shortcuts now. With Windows I used the following method [Support - Create a des… (read more)

I have switched from Windows 10 to Ubuntu 20.04.1 and am having trouble creating website shortcuts now. With Windows I used the following method

From my research it looks this is supposed to work with Ubuntu as well? It is not working for me, is this possible?

Asked by Justin Reina 2 years ago

Last reply by anilvijay5100 1 year ago

  • Archived

Option to revert new zoom feature?

Is there any way to revert from the pinch zoom back to the full screen zoom? I know that you can do the css full screen zoom via ctrl + pinch, but it seems much more lagg… (read more)

Is there any way to revert from the pinch zoom back to the full screen zoom? I know that you can do the css full screen zoom via ctrl + pinch, but it seems much more laggy and slow than in older versions of Firefox. Is there some about:config option I can use to revert it? Or is it just baked in now.

Asked by Alex 2 years ago

Last reply by Martin 1 year ago

  • Archived

Accessing Firefox account with secondary email address

Hi Everyone, I cannot access my Firefox account created with 1 of 2 email addresses I use, I'll call this emailA, and do not have Firefox in an Authenticator app nor can … (read more)

Hi Everyone,

I cannot access my Firefox account created with 1 of 2 email addresses I use, I'll call this emailA, and do not have Firefox in an Authenticator app nor can I find the recovery code. The account did have a secondary email address listed. I'll call this emailB. EmailB also gets all alerts when there are changes to the EmailA firefox account such as new system logins and password changes.

Given that emailb gets notifications regarding the account is there a way for me to gain access to the account with emailA as the primary address using emailB?

Failing that, is there support who I can contact to have the account under emailA deleted?

Regards,

Chris

Asked by caevans10 2 years ago

Last reply by Kiki 1 year ago

  • Archived

Page zooming

Hi! Since today, when I was doing the "pinch to zoom" gesture on my touchpad, the browser behaved the same as if i did Ctrl + "+". Now it just zooms on the area around t… (read more)

Hi!

Since today, when I was doing the "pinch to zoom" gesture on my touchpad, the browser behaved the same as if i did Ctrl + "+". Now it just zooms on the area around the cursor. Any help?

Please see the referenced pictures Thanks.

Asked by marius_1296 2 years ago

Last reply by Martin 1 year ago

  • Archived

Chinese hackers

I need help! Everyday I have at least 8 Chinese Hackers that show up on on the top in the list of websites visited on my Firefox. The entire page is in Chinese with Chi… (read more)

I need help! Everyday I have at least 8 Chinese Hackers that show up on on the top in the list of websites visited on my Firefox. The entire page is in Chinese with Chinese pictures. Please see the attached images. I have no idea how long they have been there prior to being so bold to openly show themselves. I certainly have no idea of what they have uploaded or downloaded on my laptop. How can I get rid of them and what can i do to prevent them coming back? I know a lot of weird things have been going on in my computer that I have absolutely no reason nor explanation for. this has been going on for at least the last couple of years or more. I have had 3 computers to crash in a short period of time which I feel they have done. Spyware shows I have had a keylogger for a long time but all of the files it takes me to are protected and I have not been able to delete them. BillCowanjr@gmail.com

Asked by BillCowanjr 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Deleting History

Recently, I have been unable to delete Recent History either from the tool bar at the top of the screen or from Preferences. This is an older iMac for which Firefox is u… (read more)

Recently, I have been unable to delete Recent History either from the tool bar at the top of the screen or from Preferences. This is an older iMac for which Firefox is up-to-date. What is odd is that I am able to delete History when I use Safari as the active browser. I prefer using Firefox however, so what is wrong and how can I fix it?

Asked by rgren1 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Says server not found

Yesterday I used Amazon. I have an account. Now today it says Server not found We can’t connect to the server at www.amazon.com. My internet is working. How to I add it… (read more)

Yesterday I used Amazon. I have an account. Now today it says Server not found We can’t connect to the server at www.amazon.com. My internet is working. How to I add it to be a safe site? Seems like as soon as I do manage to get it let me open Amazon, then the next day it bans me from it.

If that address is correct, here are three other things you can try:

   Try again later.
   Check your network connection.
   If you are connected but behind a firewall, check that Firefox has permission to access the Web..

Asked by Lawn Hill Ranch 1 year ago

Last reply by FredMcD 1 year ago