External screen goes black on certain websites. DRM issue?

Certain websites make my external monitor go black. Most websites are fine, but for some it just goes to black. Only removing and attaching the HDMI to my laptop again, w… (read more)

Certain websites make my external monitor go black. Most websites are fine, but for some it just goes to black. Only removing and attaching the HDMI to my laptop again, will make the screen return to normal. Could some kind of DRM check be the issue in some way? This is because it happens on netflix.com for example, or apple tv+.

Asked by Sjoerd 2 months ago

Last reply by ABC 6 days ago

Unable to connect to one URL / website

When attempting to connect to https://FIDELITY.COM it continues at "performing a TLS handshake to CFA fidelity.com , but won't connect . Never had this issue. All my … (read more)

When attempting to connect to https://FIDELITY.COM it continues at "performing a TLS handshake to CFA fidelity.com , but won't connect .

Never had this issue. All my other bookmarks work fine.

Fidelity tech support could not identify a problem on their end. Have had clients experience same problem.

Suggested I try Microsoft Edge browser , which works.

Would prefer to connect with Firefox.

Any help is appreciated.

Asked by mrrv001 1 month ago

Last reply by lemoi50 1 month ago

i cant login into my microsoft account. and it keeps getting an error everytiume i try and use ths browser.

Request Id: 288660af-035f-4dab-9e42-d5a2e1b41301 Correlation Id: 8812ca2c-0ae1-4ae6-bc2f-f1683957ff39 Timestamp: 2022-12-18T13:38:43Z MessRequest Id: 288660af-035f-4dab-9… (read more)

Request Id: 288660af-035f-4dab-9e42-d5a2e1b41301 Correlation Id: 8812ca2c-0ae1-4ae6-bc2f-f1683957ff39 Timestamp: 2022-12-18T13:38:43Z MessRequest Id: 288660af-035f-4dab-9e42-d5a2e1b41301 Correlation Id: 8812ca2c-0ae1-4ae6-bc2f-f1683957ff39 Timestamp: 2022-12-18T13:38:43Z Message: AADSTS900561: The endpoint only accepts POST requests. Received a GET request.age: AADSTS900561: The endpoint only accepts POST requests. Received a GET request.

Asked by Thomas 1 month ago

Last reply by techguy150 1 month ago

Cannot realiably login to the browser.

The new install is disasterous. To log in is unreliable. I have looked to support documents for what the process is to log in and the instructions make no sense... it bas… (read more)

The new install is disasterous. To log in is unreliable. I have looked to support documents for what the process is to log in and the instructions make no sense... it basically says that data will be lost no matter what you do ... and it is so. I would like to see a demo on youtube as what mozzilla was trying to accomplish ... its not like any login I have ever come across. Its really bizzar. After 2 days I was able to only get 2 of three devices configured ... it brakes really easy. If I get one device synced, the other sync with good device breaks.

Its too broken to grab images. If tried restarting the computer, reinstalling firefox, resetting passwords ....

Firfox used to be fantastic...

Rand A. [email]@gmail.com

Asked by Val 1 month ago

Last reply by techguy150 1 month ago

Can't access my gmail.com

I bought a new laptop and installed firefox on it. I tried accessing the gmail.com account but it keeps showing me this page https://support.google.com/accounts/answer/32… (read more)

I bought a new laptop and installed firefox on it. I tried accessing the gmail.com account but it keeps showing me this page https://support.google.com/accounts/answer/32050?hl=en. I have tried severally but can't access my gmail account.

Asked by joshua.asafo04 2 weeks ago

Last reply by careca 2 weeks ago

  • Archived

Search with ctrl-k no longer works when keyword.enabled = false

For quite some time now I've had keyword.enabled set to false in my about:config because I don't like having the address bar try to autocomplete or turn things into searc… (read more)

For quite some time now I've had keyword.enabled set to false in my about:config because I don't like having the address bar try to autocomplete or turn things into search, when I do a ctrl-l.

I do like that I am still able to use ctrl-k to do a search when I need to. This would place a ? at the start of the field and whatever I type gets sent to search.

In a recent upgrade, ctrl-k still places the ? at the start of the address bar but doesn't send things to search. Instead, it now behaves as if I did a ctrl-l and typed in a bad URL.

I'm on Firefox 80 (on Fedora 32) but I can't be exactly sure which upgrade brought this change in behavior.

Is there a way to get the old behavior back? ctrl-l to enter a URL, ctrl-k to search.

Asked by Ed 2 years ago

Last reply by Mike Kaply 1 year ago

  • Archived

Text Encoding default

I want to change text encoding so it defaults to Unicode. If I use the [alt] key then the View tab I can change it from Western but it reverts back after closing the page… (read more)

I want to change text encoding so it defaults to Unicode. If I use the [alt] key then the View tab I can change it from Western but it reverts back after closing the page. Sometimes that does not work because the Text Encoding option in the View tab is greyed out. The About Firefox window says I am up to date with 83.0 (64bit).

Asked by scrumble1 2 years ago

Last reply by Paul 1 year ago

  • Archived

Shortcut Creation for Ubuntu 20.04.1

I have switched from Windows 10 to Ubuntu 20.04.1 and am having trouble creating website shortcuts now. With Windows I used the following method [Support - Create a des… (read more)

I have switched from Windows 10 to Ubuntu 20.04.1 and am having trouble creating website shortcuts now. With Windows I used the following method

From my research it looks this is supposed to work with Ubuntu as well? It is not working for me, is this possible?

Asked by Justin Reina 2 years ago

Last reply by anilvijay5100 1 year ago

  • Archived

Saving PDFs with Evernote clipper

I use Evernote web clipper as an add-on to Firefox. When I try to save web pages in PDF format, I get an error message saying "Due to the restrictions set by the browser,… (read more)

I use Evernote web clipper as an add-on to Firefox. When I try to save web pages in PDF format, I get an error message saying "Due to the restrictions set by the browser, you cannot clip this page." Is there a way to make it work? Thanks!

Asked by andrea.tolu 2 years ago

Last reply by Tom 1 year ago

  • Archived

Touch keyboard not coming up

For some reason I cant get my touch keyboard to come up when I select a text box. it works fine on chrome and Edge but not Firefox. any idea how to get it working? for de… (read more)

For some reason I cant get my touch keyboard to come up when I select a text box. it works fine on chrome and Edge but not Firefox. any idea how to get it working?

for details I am on a windows 10 device

Asked by andrewkiefer2343 2 years ago

Last reply by kastoestoramadus 1 year ago

  • Archived

Side View Window Error

Cannot display my history in my sidebar. Receive this message: XML Parsing Error: no root element found Location: chrome://browser/content/places/bookmarksSidebar.xhtml … (read more)

Cannot display my history in my sidebar. Receive this message:

XML Parsing Error: no root element found Location: chrome://browser/content/places/bookmarksSidebar.xhtml Line Number 1, Column 1:

Cannot find a way to fix.

Asked by chief1622 2 years ago

Last reply by battistelori 1 year ago

  • Archived

Print Box never shows a thumbnail of the page(s) to be printed.

I am running an iMAC 27 using mac OS X Catalina (10.15.7) When I select Print from the Hamburger drop-down (or by any other method -- I prefer MD + P) I get the familiar … (read more)

I am running an iMAC 27 using mac OS X Catalina (10.15.7) When I select Print from the Hamburger drop-down (or by any other method -- I prefer MD + P) I get the familiar printer box but there seems to be NO WAY to see the thumbnail of the page or pages to be printed. For me this is votal because I often print selected pages from a large document or web view.

I am attaching a screen shot of what I get with FIREFOX.

Is this a systemic fault with Firefox or am I just in the dark?

Asked by Samuel 2 years ago

Last reply by Jonathan Watt 1 year ago

  • Archived

How to change(widen) the Margins when I view my Markdown file on Firefox browser.

Greetings all, Is there a way to change the margins of viewed markdown files by going into, for example, about:config or another way? Would this or some other commands al… (read more)

Greetings all, Is there a way to change the margins of viewed markdown files by going into, for example, about:config or another way? Would this or some other commands allow me to change the left and right margins?

I would like to change (widen primarily) the margins of markdown files when I view them on my Firefox browser. I use a lot of Markdown, for writing, scientific work (RMarkdown), and note-taking. I am currently using a Markdown text editor (Abricotine, not that this should matter) that simply calls up Firefox and sends the text/markdown to the screen. However, when I view the .md files the margins seem very small to me.

Cheers,

Asked by Mock 2 years ago

Last reply by TyDraniu 2 years ago