Firefox Support Forum

My University IT (Graz, Austria) informed me that they block Firefox Sync functionality on university PCs as it saves personal data using US cloud services, and this compromises European law. Any solutions or thoughts on this? Thanks.

Once again, for the fifth time, I cannot sign in to sync my account. No email was sent. Yes, again, I checked all the possible places. Its still a valid email just like the other four times. Just like every other time, the other three machines on my network are signed in. So, once again, please unlock the account so I can synch my machine. Thanks

Hi, what does 'Synchronized Tabs' include in the 'Firefox Account' menu on the Windows 10 PC ? Almost everything seems ok, except for that. I can't find a comparable synchronization of the displayed 'Synchronized Tabs' list on my iOS iPhone.

Hello, after setting up Account Sync in Firefox, I received an email with a subject of something like "Your friendly reminder: how to finish synchronization setup". I am a Ukrainian user with an Ukrainian IP and English settings in my firefox account. But for some reason, the email sent to me was in a foreign language (Russian) which I don't know. I have no idea what is written there and why the email is in Russian. Is there a way to receive emails in Ukrainian or English in the future and not in Russian? With regards, Nick

I don't want to sync work and home browsing. So I do not log in to Firefox at home. A few days ago, I checked my worke webmail which is a GSuite account. Firefox recognized my login and this morning synced my browsing history.

Normally I have up to 60 tabs open and I leave the browser on all the time. Nice and simple to check in on all the things that interest me or things I want to come back to.

You got it, This morning, all my open tabs are gone. All my local history is gone. I now have a shortcut menu bar full of links to work resources that I can't even access as they are behind the work firewall.

Could there not have been a backup made of what I had open? Does it not make sense that if there are tabs open it is not up to FF to decide to close them? Could there not have been a prompt that asked "Hey we want to sync." "This will close all your open tabs" "Is this OK?" Look, I know you want to make it simple and convenient, but please don't assume you know what that means to everyone. You ruined my day, not made it simple or better. Sincerely, kkrofft

When I tried to reconnect I discovered that my email address had an extra letter and I was unable to receive the verification code. The solution was to click the firefox account icon in the toolbar. I did but there wasn't a drop down menu that would open my account page and allow me to add a secondary email address.

Good morning I have a Firefox account and cannot sync it with the other computer. Does the 32bit version matter here? Before that, I had a 64bit version of the system. Please kindly reply.

I HAVE FOLLOWED FIREFOX INSTRUCTIONS, BUT STILL NOT ABLE TO GET INTO MY ACCOUNTS!!! WHAT ELSE CAN I DO? IF I TRASH FIREFOX WILL I BE ABLE TO FIND MY PREVIOUS ACCOUNTS TO GET INTO MY FILES AND E-MAILS??? THANK YOU FOR PROMPT REPLY!!!

I had no access to my computer (a Mac) for a month, and sent many tabs from Firefox on my iPhone.

Today, I log onto my computer, macOS starts Firefox automatically (it was open when I shut the computer down), I get a notification that 71 tabs have been sent to Firefox (yay), but then when Firefox opens, I only see one window, containing the Firefox session restore, and nothing else. When I click "restore session", I get my month-old session, but not the 71 tabs.

Where can I get a list of all the tabs I sent to my devices?

Thanks!

About FF sync-ing feature:

As a test I deleted one book mark from FF desktop. Then I did a sync. I was expecting for that bookmark to be restored from the data that had been previously uploaded to the FF account. But it did not.

So the question begs to be asked, Why doesnt FF account have backups of our bookmarks (and other data) that we can download onto our desktop when needed?

Hello, I purposely signed up for a Firefox account so I could move all my logins and bookmarks to my new MacBook Pro. I signed in from both devices and the "new" device won't sync. I can't get any of my 119 logins to appear. Why is this? The original laptop is a MacBook Air. Thank you

I can’t see my bookmarks from PC in any of my other devices. I have uninstalled and reinstalled Firefox in all of them. I have logged in with the same Firefox account in all of them. I’ve clicked and touched the buttom SYNC NOW in all of them. Sync runs, spins for some seconds and stops. However no bookmarks appear. I am trying to do that for more than a year. What else am I supposed to do?

Hello,

I'm using firefox sync with an own sync server.

Since a few weeks the synchronization of tabs doesn't work right. I use five devices. On my Macbook, the iPhone and the iPad mini I can see and reach the tab-sync of these three devices.

On another iPad and an Linux-PC, wich I added at last, I can see the tab-sync of all five devices.

How can I force the first three devices to sync the tabs of all five devices? I did alread several steps of testing and trying, like manual synchronization or remove and adding again all devices to the account.

It would be great to find some help! Thanks in advance and best regards - Daniel

I have Firefox multi containers added to two Windows 10 laptops. Everything except multi containers is syncing. The last laptop I added after resetting that computer, updating Windows, and reinstalling Firefox. That last FF installation is showing the default containers. I use a lot of containers so would rather not set them up again. I have reinstalled FF a couple of times on the latest computer but didn't solve it. Suggestions please?

Hello! I’m using Firefox on 3 laptops and 1 mobile and I specified to sync only bookmarks. I noticed today that Firefox suggests URLs I have typed on one of my laptops when I start typing on my phone. Weirdly, history seems to be limited to my phone activity and my Sync options specify to focus on bookmarks.

Anyway, I am under the impression that Firefox synchronises more than what I asked. Is there something I am misunderstanding?