Firefox Support Forum

Just downloaded Firefox app for iphone 13. Have created account. Have signed into the SAME account on my windows 11 pc using firefox browser. want to sync them. sounds simple enough. I am prompted to scan qr code using my iphone. everytime i try to do this, the firefox browser (which is ALREADY SIGNED INTO MY ACCOUNT) keeps popping up a window asking for the firefox password (why? i am already signed in). i enter it, and the window pops up again. it is the CORRECT password. what is going on? why is this so difficult to accomplish? Thanks

I recently upgraded my laptop to Windows 11. Wanting to have the same tabs, history and saved logins as my desktop, I wanted to sync my desktop Firefox account with the new laptop. My desktop is Windows 10 and up to date version of Firefox. When I attempt to sign in to Firefox on the laptop, I get an "Incorrect password" message. I'm using the same email on both computers and have had the account and used Firefox for years. I get the same incorrect password notification when I try to create a recovery key. I checked the passwords page on my desktop browser and the one listed for the Firefox account matches my standalone file. Is there anyway around this? I don't want to lose my bookmarks and password information by resetting the password.

i am 94 enjoy my PC but of late when i send Emails my family never get them so i end sending oneto my self use corect Emai addy but it never arrives in my IN BOX but shows up in my trash have checked every part of my EMAL addy for mistakes such as dot ot como what have / can i do thank you audrey

Hello i was logged on my Firefox on win10 i decided to change my windows so i checked if my passwords ,history,bookmarks etc are synced already and all of them was synced but for 3 times or more i clicked on "sync now" button and after that without log out and internet connection i changed my windows

then installed firefox logged in and there is nothing no history or saved logins or bookmarks or add-ons Nothing

so i logged out and tried sign in again but it didn't make it right and only thing that shows to me is my history and add-ons from a few hours ago

Not what i need!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! i'm sure i synced them

so kinda you should fix this because i really need my data

我需要从一个采用“火狐通行证”来登录的Mac上把我的信息同步到一台新的Mac上。 但是在新的Mac上下载了Firefox浏览器之后，却无法通过“火狐通行证”的方式来登陆。 我查了一下，网上说需要在设置里找到“切换至本地服务“键，但我却没找到。是版本问题吗？

请您指导一下我该如何解决这一问题。 我主要需求是希望把旧的Mac上的火狐浏览器的信息完全同步到新的Mac上。 谢谢！

Hello!

I have an issue with the Connected Devices section. There is my old PC which is listed as being connected 5 months ago and I cannot get rid of it. Whenever I'm trying to share a tab/link to another devices it shows up in the list 6 times (please see the screenshot attached).

I've tried Firefox on Windows, Linux, iOS. None of these can help me remove the device from the Connected Devices. I press Disconnect, select an option (random, doesn't matter), and then nothing. It's still there.

Any idea what I can do?

Thank you!

Hi, I recently started using a new computer (DELL desktop), and prior to turning in my previous PC I saved a copy of my FF profile including bookmarks, settings etc. I have been trying to import the saved file to my new PC per the articles in your help section but I have not been able to successfully get all of the saved data over.

Is there someone available that can walk me through this process?

I need to know if this is my browser if not can you set it up and check to see if what I have done is right or wrong to set Firefox up. I get so bog down with all this technology, I don't know if I am set up safely or not are you be able to do that for me check it all and check you are my browser thank you.

Good morning,

I have three computers that I use Firefox on, one for work and the other two are personal. I would like to sync all my settings and passwords between all three devices, but as for bookmarks and history, I only want that to sync on my two personal computers and leave my work computer separate. Is there a way to do this?

The only workaround I can think of would be to temporarily turn on bookmark and history syncing on the two computers, then turning it off.

Thanks

Hi, I changed my cell phone and I can't sync my firefox cause the authy app doesn't give the code. In try to connect from my Mac but still ask me the authy code, so I don't know what to do.

Thanks

Andres N.

Firefox Sync does not work. None of the tabs I open on Android Firefox appear on the pc. No matter how often I click synchronize.

Is this by design or is synchronization not working from Android to Windows?

Hi,

I'm having a bit of a delicate issue with syncing my logins to my other devices.

On my main PC I have 71 saved logins but on my iPhone and MacBook I only get 55 after syncing. It's a bit time consuming to figure out which ones I need to manually add to these devices.

I tried pressing the "Sync now" button multiple times on multiple devices but that doesn't work I'm afraid.

I'm also often not always sure when I save a login on 1 device it'll show up on my other devices

Is there anything I'm missing here or?

Thanks in advance, Robin