Firefox Support Forum

all of my devices are on the latest update as of today.

My Iphone can send tabs to firefox on my Macbook. After hitting send, it takes 2-3 seconds for the mac to open the new tab.

However, when I send a tab from my macbook to iphone, it does not work.

all devices are connected on the same network.

I try to log in into sync on fresh new laptop after downloading browser, so it has no extensions. It is stuck on login page with 'working' on login endlessly. It shows following error in the console:

***********
Working… instrument.js:109:42
    v instrument.js:109
    error logger.js:69
    captureError error-utils.js:63
    logError base.js:786
    O base.js:80
    Underscore 2
    _workingTimeout notify_delayed_request.js:21
    i timer-mixin.js:29
    s helpers.js:74
***********
Response not received for: fxaccounts:can_link_account instrument.js:109:42
    v instrument.js:109
    error logger.js:72
    timeout duplex.js:35
    s helpers.js:74
***********

refreshing and reinstalling did no good, and older pc on the same network logs in to sync perfectly.

Hi,

I'm looking to sync my Firefox account between my desktop and a laptop. I went to the menu, clicked on the sign in button next to "sync and save data", and landed on the account sign in page. However, after I entered my email address for my account, the page hasn't moved on to ask for my password. The blue bar underneath it is currently doing the circling thing and I don't understand why. I can sign into Firefox on its own, but not to sync.

Any help appreciated. Thanks.

My Firefox browser has been running ok on my laptop with Win10. Tried to load Firefox on to my Android phone and pair. Phone pair is successful from the point of view of the phone, but fails at the laptop due to Error 500. I have tried this several times, including disconnecting VPN. I don't want to go back to Chrome bloatware. I also note from searches that this is a long running problem that appears not to have been fixed! I am not tech savvy! Any advice please is welcome before I ditch Mozilla entirely

I've been trying to sign in to my account on the browser, but I keep failing. Everytime I finish all the sign-in steps, the email notification sounds indicating that the signin activity. However, the browser still asks my to sign in (see picture 1 in the attachment) I tried to sign-in on my virtural machine and its completely normal (so as on my android phone)

please see the attachments for the system and hardware information

Hi, Firefox sync not work with changed useragent. I have changed useragent in (about:config): general.useragent.override Our company identify and block Firefox globaly in proxy servers. Why? I don't know (maybee dificult globaly Firefox updating for non admin user).

I open Firefox sync and try login there, but I see only progress (wheel).

Firefox was crashing, installed update under "about firefox". Launched and error said: Needs newer version of operating system. What to do? Have followed all the help articles and it does not see my previous profile only the new profile shows.

I have a FF account and I am signed in on my desktop. I just changed a whole lot of passwords. I want my Android phones to have the same passwords, but I am afraid of syncing the wrong way, if you know what I mean.

So, I want my ANDROID PHONE'S FF BROWSER to get the NEW PASSWORDS from my DESKTOP'S FF ACCOUNT'S BROWSERS.

How do I handle this? Also, I am NOT TECHIE AT ALL.

I added an image, and as you can see, I had to do some work on my desktop requiring setting up W11 several times. And it looks like FF is logged into past versions of my desktop.

After I reported this problem earlier (https://support.mozilla.org/en-US/questions/1374122), my installation of Firefox on Windows 10 has been auto-updated to Ver. 103.0.2, but the missing "Send Page to Device" and "Send Tab to Device" commands have not been restored yet.

I tested to see whether pages/tabs can be sent back and forth between my Android tablet and PC, as well as whether the Android device is visible on the PC at all, and compared the results between before and after auto-update (88.0.1 and 103.0.2, respectively) . Here is the sum-up:

On PC (88.0.1):

(1) Android device is visible in the "Connected Services" page. (2) It is also listed as destination in the "Send Page to Device" and "Send Tab to Device" commands. (3) Pages/tabs are successfully sent to Android using these commands.

On PC (103.0.2):

(1) Android device is visible in the "Connected Services" page. (2) But the "Send Page to Device" and "Send Tab to Device" commands are not available (see the screen shots below). (3) Therefore, pages/tabs cannot be sent to Android.

On Android, when trying to send a page to PC (88.0.1):

(1) PC is listed as destination in the "Send to other devices" command. (2) Pages are successfully sent to PC using the command.

On Android, when trying to send a page to PC (103.0.2):

(1) PC is listed as destination in the "Send to other devices" command. (2) The command apparently finishes successfully, but the page does not show up on PC.

Though both desktop versions can perfectly sync bookmarks, history, cookies, etc., with Android, it seems something is wrong with Ver. 10x (and 9x as I have reported earlier) in communicating with Android.

[Screen shots]

(Green = 88.0.1, Blue = 103.0.2, Red = Android)

1. 1: 88.0.1 Version info
2. 2: 88.0.1 "Connected Services"
3. 3: 88.0.1 Right click on page
4. 4: 88.0.1 Right click on tab
5. 5: Android (connected to 88.0.1) "Send to other devices"
6. 6: 103.0.2 Version info
7. 7: 103.0.2 "Connected Services"
8. 8: 103.0.2 Right click on page
9. 9: 103.0.2 Right click on tab
10. 10: Android (connected to 103.0.2) "Send to other devices"

Hi All, Today after years I have uninstalled the firefox and trying to login again due to computer slowness issues in Windows 11 FYI - I had lot of important bookmark,username,password etc synced that I doesn't remember now

This time when I try to login it asks me to enter email when I enter my gmail it's fresh firefox nothing is synced everything is lost I observed this time it's a firfox account previously I used login with google account login with google that option is not coming up anymore can somebody please suggest how can I login with google account in firefox instead of entering gmail email address and firefox directly

On every device I own, on 3 different network types and multiple locations, "password123" (not my actual password) works. Logs me straight in. No issues whatsoever. I can log in, log out, uninstall and reinstall, no issues whatsoever. Suddenly, on ONE device, "password123" will not work. It's "incorrect" and yet, here I am still logging in and out using the "incorrect" password on 2 iPhones, a Galaxy phone, Ubuntu, Mac, and a work Windows PC. I had to make a whole separate freaking account just to post this question, because (brilliant work here) you HAVE to be logged into a mozilla account to ask them for help.

Yes I checked the username - several times, it's correct. Yes I cleared cache and cookies and history. Yes I tried uninstalling and reinstalling the program. Yes I made sure it was up to date. Yes I tried older versions of firefox. I even tried (thank heaven its a brand new laptop) completely wiping the entirety of the device and starting from out of the box brand new.

So is my password "password123" or do I now have new and unknown surprise passwords for every device I try to log in on?

I want to use the same profile for different computers as I require syncing but would like to have different shortcuts as the computers have different default use. I could not find anyway to customise this for more than my main computer. Is this even possible?

I have a Firefox setup on my Linux Machine with all my information: Bookmarks, theme, etc. However, when I add a new Firefox Profile on my Mac and use the same account I use for Firefox Sync on my Linux, the fresh new configuration on my mac takes over the configuration I had on my Linux. It means my Linux Machine lost all bookmarks, themes, and settings I had previously and became a fresh profile like the one on Mac.

Is that an expected behavior? I expected my Linux configuration set up the Firefox Mac account.

after PC format at 05.09.2022, i installed Firefox and loged in my firefox account but i did not get back additions which i used before and my web site accounts and their passwords. i dont know what happend. what should i do to fix it. please help me about it. thanks.