the add on of phantom wallet for my firefox was working perfect for 2 month. for some days i can not login anymore. password is for sure the right one. i get "unknow… (read more)
the add on of phantom wallet for my firefox was working perfect for 2 month. for some days i can not login anymore. password is for sure the right one. i get "unknown error" as seen in the picture i added. I wrote to the phantom wallet support and they ask me to run a command in the developer mode.
is this safe to run the command and send a screenshot of the results to phantom wallet support?
thats what the phantom wallet support want me to run:
Please ignore the steps mentioned in my previous email, it can be quite confusing. I have outlined the exact steps in detail below:
Step 1: On the address bar, visit: about:debugging#/runtime/this-firefox
You will see a page as displayed below.
Step 2: Copy the Internal UUID.
Step 3: Vist: moz-extension://<Internal UUID>/popup.html
You will see a page as displayed below
Step 4: Open the Web Developer Tools (Command + Option + I)
Step 5: Enter the password and click on "Unlock"
Step 6: Copy everything you see on the Console logs and paste it here or screenshot them to us.
Important: Do not try reinstalling the wallet.