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Firefox v.100 won't work on MacOS El Capitaine

Invited by your recent email, I downloaded and installed Firefox v.100 onto my old but still very trusty MacBook Pro laptop, which can't reliably run anything later than … (read more)

Invited by your recent email, I downloaded and installed Firefox v.100 onto my old but still very trusty MacBook Pro laptop, which can't reliably run anything later than El Capitaine. It downloaded and installed ok, but then refused to work, with a message that v.100 needs at least High Sierra to operate. There was no warning of this prior to installation. I searched the disc with Disk Drill, hoping to resurrect the older version of Firefox. However, it seems that v.100 has overwritten the previous version rather than deleted it, since Disk Drill could find no trace of any version, deleted or otherwise, other than v.100.

I note that you retain backnumbers of Firefox on your website - so my question is "Which one should I download that will reliably work on El Capitaine?" I'm currently forced to use an old version of Safari as a browser on the laptop which I dislike intensely. I'm submitting this question from my desktop machine running High Sierra, on which v.100 works very well.

Many thanks in advance for your assistance. Gareth Bennett

Asked by garethb 2 months ago

Passwords not saving since "cleaned up" Firefox

Hi, ever since I got a prompt from Firefox to "clean up" my browser and restore default settings, I have lost all the website passwords saved to my account on my desktop … (read more)

Hi, ever since I got a prompt from Firefox to "clean up" my browser and restore default settings, I have lost all the website passwords saved to my account on my desktop version on Firefox. Luckily they are still saved on Firefox on my phone, but I have to look them up every time. I do have preferences on my desktop Firefox set to save logins, but it has not saved ANY logins since the update; I have logged into multiple websites multiple times to test this. I don't know what the problem is here.

Asked by sonja.babovic 2 months ago

Links open new window instead of a new tab. Prefs are set correctly. Currently have 22-23 open windows and over 1/2 have single tabs.

For weeks my Firefox on my 2011 iMac 27 running High Sierra is opening a new window instead of opening a new tab automatically. If I right click on a link I can force it … (read more)

For weeks my Firefox on my 2011 iMac 27 running High Sierra is opening a new window instead of opening a new tab automatically. If I right click on a link I can force it to open a new tab. My screen is full of 22 windows! I now have to copy the single tab in the new window and paste it in a new tab and then close the new window. Firefox has always been reliable on my iMac...until now. My OS is High Sierra running 32 bit programs only.

Asked by AndyHutch1947 2 months ago

Unable to Open Microsoft Outlook

Recently, unable to Open Microsoft Outlook email using Firefox 100.0.1 (updated June 10th, 2022). Able to open in Safari. Prior to this incident no problem with opening … (read more)

Recently, unable to Open Microsoft Outlook email using Firefox 100.0.1 (updated June 10th, 2022). Able to open in Safari. Prior to this incident no problem with opening Outlook.

Asked by jlaurich 1 month ago

my display

My bank has a site with several columns; some are not wide for all information. How can I adjust my screen to show all the information? I'm on a MacBook OS 10.13.6 Firef… (read more)

My bank has a site with several columns; some are not wide for all information. How can I adjust my screen to show all the information? I'm on a MacBook OS 10.13.6 Firefox 102.0 64 bits. email me at falconeddie@me.com or falconeddie41@zohomail.com

Thank you,

Ed M

Asked by falcon 1 month ago

Did Firefox crash earlier this week? Icons are all out of order with wrong pictures, etc.

Was there a recent update, because my Firefox crashed and all of my icons on the mains page are out of order and have the wrong icons. It seems slow. I am on a Mac. but w… (read more)

Was there a recent update, because my Firefox crashed and all of my icons on the mains page are out of order and have the wrong icons. It seems slow. I am on a Mac. but want to make sure I don't have a virus or something. It happened earlier this week.

Asked by Tiffany L. Phillips-Weber 2 weeks ago

Cant update Firefox and Firefox is sending incorrect location to websites like Facebook and Craigslist

Hello. Running Mac OS 10.13.6 and Firefox 102.0.1. ll of a sudden I cannot update Firefox. When I download manually and install it does not run the new version. What's go… (read more)

Hello. Running Mac OS 10.13.6 and Firefox 102.0.1. ll of a sudden I cannot update Firefox. When I download manually and install it does not run the new version. What's going on?

Second...when I go to Facebook and show event near me it thinks I am in Washington State and not California and I cant seem to fix it. Also just logged into craigslist today and it gave me Washington State Seattle area? What is this all about?

Any help would be appreciated.

Jacques

Asked by jacqlennon 6 days ago

  • Archived

Default search box at top of Firefox

I set Google as my default search engine. However, when I open Firefox, I see a box that says "Potential Threat Detected". The page is headed with a wifi symbol inside … (read more)

I set Google as my default search engine. However, when I open Firefox, I see a box that says "Potential Threat Detected". The page is headed with a wifi symbol inside a blue shield and below that is says "Hold On!" We blocked access to http://www.searchbaron.com/v1/hp?aid=26025. This site might compromise your device or contain dangerous content. To avoid these risks, close this window and skip this site. Proceed anyway. The same message is duplicated in 3 other languages. So I open a new tab and close this one and everything works fine. Can anyone tell me what to do to stop getting this? I'm not computer savvy so please be specific. I'm not close to an Apple Store, but can get to one if I have to.

Asked by lindaonwheels 11 months ago

Last reply by Bithiah 11 months ago

Drag and Drop PDFs and Office files not working in Outlook

Hi, there! I was able to drag and drop directly from my dropbox to outlook in firefox as of Friday. This morning, I can no longer do that. I'm only trying to attach docum… (read more)

Hi, there! I was able to drag and drop directly from my dropbox to outlook in firefox as of Friday. This morning, I can no longer do that. I'm only trying to attach documents (PDF, Office docs) to email in Outlook, and it still works in other browsers like Safari, jut not on Firefox. I need help getting the option to work again. I am on a MAC 10.13.6 with the latest Firefox updates. I thought it might be my computer but with it working in other browsers, I wanted to see if I could get it fixed here. Thanks!

Asked by elizabeth19 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

I updated to Firefox 99.0 and then my icloud Mac Mail won't work.

I updated to Firefox 99.0 yesterday, and ever since then, I cannot login to my icloud Mac Mail. I've spent hours on the phone with Apple customer support and they can't … (read more)

I updated to Firefox 99.0 yesterday, and ever since then, I cannot login to my icloud Mac Mail. I've spent hours on the phone with Apple customer support and they can't fix it. I can login to my Mac Mail via icloud.com when using a browser, but not on my computer itself. I think it's related to the 99.0 update (just based on the timing) but Apple isn't sure. My OS is High Sierra (10.13.6). Has anyone had a similar experience after updating? Any suggestions? Does Mozilla have a customer support number that I can call and talk to someone? I couldn't find a phone number under Contact Us. Thanks for the help!

Asked by dfb9165 4 months ago

Last reply by jonzn4SUSE 4 months ago

Javascript and address bar vs. search/"Awesome Bar"

To Whom It May Concern: Hello. I am writing because I have used the blog/search, and the answers do not work. I am trying to ascertain how to: I. Ensure Javascript is on.… (read more)

To Whom It May Concern:

Hello. I am writing because I have used the blog/search, and the answers do not work. I am trying to ascertain how to:

I. Ensure Javascript is on. (The blog told me to type settings.config directly into the address bar.)

II. Type a web address in and go to it directly rather than having it always search via the preferred search engine (DuckDuckGo). It offers me every option in the Awesome Bar drop down menu (Facebook, Google, Wikipedia, etc.) except going directly to a website. I have already tried turning off the default, "Use the address bar for search and navigation," and switched to "Add searchbar in toolbar." Both still automatically search with DuckDuckGo and do not give any option to go directly to a website. This is incredibly frustrating! I don't want Awesome Bar; I just want an IP bar. What happened to plain old-fashioned Internet browsing, please?

Thank you for advising. I cannot contact Harvard IT about their website requiring Javascript until I ensure that Javascript is enabled.

Pax, Aaron

Asked by aml.x 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Possible bug - Strange, unprompted pop-up containing autofill entry data

Hi, I don't know exactly what this issue is, but I've attached a screenshot of my issue and I'll try to describe it as best I can. Last night, I was browsing a local new… (read more)

Hi, I don't know exactly what this issue is, but I've attached a screenshot of my issue and I'll try to describe it as best I can. Last night, I was browsing a local news website (Fox 10 Phoenix) and had multiple tabs open from that site and others. When I switched to any of the Fox 10 tabs, a little box would pop-up in the upper-left hand corner and it contained 4 lines of my saved autofill entry data (2 email addresses, phone number, and a username). I had never visited this particular site before, and I didn't notice any boxes that Firefox would've tried to prompt me with autofill.

This is the first and only time I've ever noticed this behavior. It only appeared on the Fox 10 tabs and it happened on all 3 tabs. I could select one of the entries in the box and that also made it disappear, but I couldn't find where it was trying to autofill. Otherwise, it remained on the screen until I would scroll and then it disappeared and would not reappear if I returned to the original position. It did reappear if I changed tabs and came back. It was also the same 4 autofill entries each time.

Is this a Firefox bug or anything else I should be concerned about?

Thanks

Asked by matthew.miller 3 months ago

Last reply by cor-el 3 months ago

check boxes dont' click

I was on a website last night to pay property taxes and the check box won't click. had to switch to safari. Had issues with tax act with the same similar problems. firefo… (read more)

I was on a website last night to pay property taxes and the check box won't click. had to switch to safari. Had issues with tax act with the same similar problems. firefox 99.0.1 OS 10.13.6

Asked by slage1 3 months ago

Last reply by FredMcD 3 months ago

drag n drop not working with outlook emails.

with firefox, drag and drop for attachments is not working using macOS High sierra, and outlook emails. It works ok in Chrome but I dont want to change over. I deleted ca… (read more)

with firefox, drag and drop for attachments is not working using macOS High sierra, and outlook emails. It works ok in Chrome but I dont want to change over. I deleted cache and cookies and restarted. It worked ok for a while but stopped working agaiin.

Asked by angelconch2 3 months ago

Last reply by jonzn4SUSE 3 months ago