Firefox Support Forum

When I click on Bookmarks on the toolbar, the window with my bookmarks opens normally, but the issue is the size of that windows. It's way to wide and actually wider than the Firefox window itself. Adjusting other windows is easy, but I have no idea how to reduce the size of this one. See the image attached.

Ancestry is blaming Firefox for the inability to view DNA matches on their site. Is this true? are you working on it? Do you want me to dump Firefox and use Google Chrome as Ancestry suggests?

Hi, I need to download Firefox 78.0 for my Mac OS X Yosemite version 10.10.5 but I can't find it. Can you please help me, letting me know from where to download it? Thanks, Ro

I am no IT expert, and I am unable to open web pages , I have cleared history and cache , but it does not make any difference, I have a mac ios desk top pc , I have tried to access troubleshooit , no luck there either, very bemused

I own an Intel-based Macbook Pro using iOS 10.11.6, on a 2.4 GHz Intel Core i7 machine. Which version of Firefox can I download and use on this machine. 16 GB ram and 15 inch, late 2011 model?

Don Ricks

Just recently I can't print out emails that have information I want to use from the computer. A box pops up that says a pop-up may be blocked. I didn't think an email is a pop-up. Help!!!

I purchased ID Resolve but there is no Add On for it that I can find. It only seems to work on Chrome & Safari which I do not want to use. The online software is running "Iris" and works well with Chrome, but I prefer to use Firefox, please help.

It will not open certain sites I have used for years. I get the above reference. What is wrong. I think Firefox on my android phone opens the site but on my computer sites are blocked.

Since updating to the latest Firefox (102.0.1 ) I am no longer able to download any attachments from my email account when I use Firefox. I have to go to Safari and open my email there and download my attachments there. Or I have to forward the email to a different email account, not through a browser (to my IMac Mail account) to download the attachments.

If a solution cannot be found for this, I will have to discontinue using Firefox.

Thank you for your help.

Wendy

I have been trying to attach Excel files to my emails on my MAC but they cannot be opened by the recipients. How can I get my Word and Excel files to be opened when I attach them?

My bank requires Firefox version 104 now to log-in for security. I have an older Mac, running IOS 10.9.5 (can't update any further) and Firefox 78.15.0. Am I stuck buying a new Mac?

I cannot download Amazon assistant. It says I have to install firfox to get it, I already am on firfox but can’t find to download. If I go to Amazon it says the same thing I must download Firefox. I had the same problem with chrome.

Every time I log into a website, it asks if I want to save the password, and I click save, but it doesn't work. When I go into my account and try to add a saved login, it says "An error occurred while trying to save this password" and at the top a small bar appears saying I need to enter my primary password to log in, despite the fact that I'm already logged in and when I click the log in button it just goes back to the logins and passwords page and nothing has changed. I've tried quitting and restarting, changing all my preferences, nothing works. I've googled everything I can think of with no answers to my issue. Please help or I'm going to give up on Firefox and never use it again!

Hello, it is possible to change this orrible black firefox icon on Dock? it is orrible... a black hole.... There is possibility to change with clear icon? thank you

My laptop needed a refresh and all data needed to be erased. Thinking Firefox has synced all my bookmarks and settings I happily reset my laptop but now I just installed Firefox again and logged in but there is no settings, no bookmark! What happened to the bookmarks? Is syncing really reliable?

I've been using Firefox with my iMac OS 10.11.6 El Capitan I can't update my OS on my otherwise perfectly operational iMac. Firefox was working for me where other browsers wouldn't.

Today I was invited to update my firefox system through a website I was visiting. I took up the option without giving attention to the 'No-Go' icon and stupidly replaced the Firefox version I had, Now I have no working firefox option and I cant locate the older version.

I understand the security risk but my Mac system, my expensive internet service provider and my own usual caution around internet use, and my awareness of spam and phishing messages have so far protected me on the web. I'd be very pleased to be able to use the Firefox version that will work with my OS 10.11.6 but I don't seem to be able to find a suitable download.

Can you assist me please albeit entirely at my own risk