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Cant add second email address ?

I have repeatedly attempted to ADD Second email address to my PROFILE ... only to be told I cannot use the SAME address as my Account ... so ODD. It is completely differe… (read more)

I have repeatedly attempted to ADD Second email address to my PROFILE ... only to be told I cannot use the SAME address as my Account ... so ODD.

It is completely different. gisellem@hotmail.co.uk

Asked by The VITAL Link 2 months ago

Reminders could not be loaded

With all addons disabled I still get "Reminders could not be loaded" popup after loading my 3 calendars plus Reminders. Chrome handles it just fine. Any ideas? [Firefox… (read more)

With all addons disabled I still get "Reminders could not be loaded" popup after loading my 3 calendars plus Reminders. Chrome handles it just fine. Any ideas? [Firefox 88.0.1 64-bit]

Asked by PD-Firefox 2 months ago

I have been getting notifications on my iMac that are labeled firefox, they all come from 9convert.com

I have had 48 various notifications over 2 days all reference 9convert.com. The notifications are all spamy things like McAfee virus and sex workers , adblock and various… (read more)

I have had 48 various notifications over 2 days all reference 9convert.com. The notifications are all spamy things like McAfee virus and sex workers , adblock and various other notifications

Asked by nothingleft 2 months ago

micro stutters

hey guys, i am experiencing micro stutters when watching videos when i enable hardware accelerating in google chrome, firefox and microsoft edge. If i turn hardware accel… (read more)

hey guys, i am experiencing micro stutters when watching videos when i enable hardware accelerating in google chrome, firefox and microsoft edge. If i turn hardware acceleration off in all 3 browsers, my videos play flawlessly. it's 2021 and there should not really be any problems with high end hardware. When playing games , everything is fine. Watching videos have micro stutters

my system : rtx 3080, 5950x cpu, 64gb ram, 980 pro ssd, x570 aorus master motherboard

Asked by hamishraj 2 months ago

i created new windows and i forget my password when i recovery pw at my gmail i lose all logs and bookmarks every think lose

i created new windows and i was try open my firefox i forget password when i recovery i find new account and i lose all my data bookmarks password help me how to back i w… (read more)

i created new windows and i was try open my firefox i forget password when i recovery i find new account and i lose all my data bookmarks password help me how to back i wasnt creat recovery key on my account help me 5 years works passwords and every thing i wasnt know if i resset password i will lose all my files please heeelp me

Asked by hayanaguero 2 months ago

Problem with Sync.

Every time I restart Firefox, I'm disconnected from sync, having to sign in again is annoying. I have updated to the latest version 88.0.1 (64-bit). Please help me. … (read more)

Every time I restart Firefox, I'm disconnected from sync, having to sign in again is annoying. I have updated to the latest version 88.0.1 (64-bit). Please help me.

Asked by dovanphuc1991 2 months ago

Streaming for WRTI Philadelphia doesn't work anymore

I used to be able to stream from WRTI Philadelphia's home page with Firefox. Now I can only stream from a stripped down website that doesn't have the functionality of th… (read more)

I used to be able to stream from WRTI Philadelphia's home page with Firefox. Now I can only stream from a stripped down website that doesn't have the functionality of the home page. I can still stream normally from Microsoft Edge, a browser I dislike. Is there a fix? I tried removing ad blockers but that didn't work. I've written to WRTI but haven't received a reply yet.

Asked by Steve Canale 2 months ago

audio gets choppy when sped up

so regardless of what video streaming platform I use whenever I speed up the video to more than 1.5x it gets really choppy and irritating while the problem is non existen… (read more)

so regardless of what video streaming platform I use whenever I speed up the video to more than 1.5x it gets really choppy and irritating while the problem is non existent when I am using other browsers

Asked by Abdullah Ahmed 2 months ago

Video Playback Hangs Up on Some News Sites

I am looking for a way to obtain un-interrupted video on some of the news sites I visit, e.g., www.wlwt.com. When I use Firefox on news sites, videos frequently stop well… (read more)

I am looking for a way to obtain un-interrupted video on some of the news sites I visit, e.g., www.wlwt.com.

When I use Firefox on news sites, videos frequently stop well before the video is finished. Such a video will not start again until I move the progress marker to a later point, and then I return to the point of stoppage. The video then will start from that point until some point later on at which I repeat the process (unless the video has finished :) . It appears the video host is waiting for some signal from my computer to send more bits, but the signal is never received (?). These stoppages do not occur when I use Chrome. Is there something I can do to obtain continuous video playback on Firefox?

Many thanks!!

Asked by tony_stauss 1 month ago

Synced data nowhere to be seen

I have, as of earlier today, completed a new computer build. Along with that is new memory hardware that I have physically installed into the PC. When installing Firefox … (read more)

I have, as of earlier today, completed a new computer build. Along with that is new memory hardware that I have physically installed into the PC. When installing Firefox and attempting to get my bookmarks, search history, etc synced with the fresh installation, I noticed that it is wiped clean.

I don't remember if I ever disallowed Firefox to sync my data across the browser, but after looking at one of Mozilla's support articles such as this one: https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information ... it states that "We encrypt your data with a key derived from your password in order to keep it safe on the server."

I cannot recover any of my data from the sync feature, so I'm wondering if a member of Mozilla Support could restore my data to my account? I tried looking for a direct contact page that includes a company email, phone number, or anything, but it seems like this is the only page for Mozilla-related support I can find, or rather, Thunderbird.

Asked by Prismo 1 month ago

How do I Stay Logged In?

Every time I open a New Tab, I have to re-sign into some websites - AKA: some websites will not keep me logged in across multiple tabs. This includes some of my online ba… (read more)

Every time I open a New Tab, I have to re-sign into some websites - AKA: some websites will not keep me logged in across multiple tabs. This includes some of my online banking websites (which then need 2FA immediately to get into again), Apple-related accounts (same 2FA issue, my accounts/devices always appear like I'm signing into a brand new devices/browsers every time), some Amazon-related accounts, some blogs, and various other websites/hosts, like WikiDot pages, Ao3, and others, etc.

How can I "approve/OK" the sites that I frequent/are favorites, for this browser, on this computer, so I will remain logged in (for however long is possible)?

Asked by MaeveTheBrave 1 month ago

FF keeps crashing

bp-2519f77c-49b2-4fd7-acf0-2cfdccfa639a bp-0d6f1d3d-711d-4115-9799-e7ebda58da97 Tried to submit these to FF but they say failed. Multiple crashes with FF, not sure what t… (read more)

bp-2519f77c-49b2-4fd7-acf0-2cfdccfa639a bp-0d6f1d3d-711d-4115-9799-e7ebda58da97

Tried to submit these to FF but they say failed.

Multiple crashes with FF, not sure what the problem is. Checked and updated Windows 10, no problem there, so not sure why FF keeps crashing after only a few minutes.

Asked by road2perfection 1 month ago

Autocomplete Question

Hi there, I have now had a second occurrence of strange information populating in a web page text fields by the Firefox autocomplete/autofill process. I was registering … (read more)

Hi there, I have now had a second occurrence of strange information populating in a web page text fields by the Firefox autocomplete/autofill process. I was registering for a webinar, and I was using the autofill option to complete the registration form. When I looked at the options, i saw another name listed twice. The first was associated with a throwaway email but the second was associated with my contact info. I do not use Firefox Sync, and the computer I use is not used by anyone else (home computer). I have tried to Google a solution, but there doesn't seem to be an answer--other people have also asked similar questions. If possible, can anyone with specific knowledge let me know how Firefox gathers the data used in to autofill web page text fields/forms? I'm working with my employer ISO group to find out if this is some sort of vulnerability. I'm also curious to know if the Firefox autofill is getting data cached from a webpage (I have used the page to register for other webinars). I am using a Mac mini (late 2014) with Sierra 10.12.6. Firefox is v. 88.0.1 (64 bit)--Firefox update is just waiting for the browser relaunch to install. The add-ons i have installed are Adblocker Ultimate, YouTube Downloader, and Cisco WebeX extension. So far, I have performed a full scan with Sophos, and I have combed though the results of netstat -a -n but I could not find suspicious connections. Any help is appreciated :) --Alex

Asked by hyrax654 1 month ago

Search engine add-ons

The search engines I've added do not appear in the list after clicking the green + sign in the search box and they do not appear in the list in the options either. I use… (read more)

The search engines I've added do not appear in the list after clicking the green + sign in the search box and they do not appear in the list in the options either. I used the "add more search engines" found in the bottom of the search engines list to find the missing engines and add them again, but when I find the engine I want to add there is only the "remove" button. So this tells me the missing engines in the list are still there but not accessible. I tried removing the added search engine and then adding it again but this did not make them appear in the search engine list. Everything was working fine until getting the last update before Firefox 89. Is there a way to fix this???

Asked by heyfucyou 1 month ago

Details pane of "Library" window automatically expands to block the view of bookmark list.

In the "Library" window, once a bookmark name is selected in the bookmark list (upper right) pane, the details (lower right) pane expands. This obstructs the view of the… (read more)

In the "Library" window, once a bookmark name is selected in the bookmark list (upper right) pane, the details (lower right) pane expands. This obstructs the view of the bottom portion of the bookmark list, preventing the bookmark to be double-clicked. See the attached screen shots:

(1) When a folder is selected in the folder list (left) pane, the details pane only shows its name.

(2) If the mouse pointer is moved to the bookmark list pane, the details pane remains unchanged.

(3) Once a bookmark name is clicked in the bookmark list, the details pane expands to show its name, location, tags and keyword. This is fine -- you can either single-click the bookmark name to see the details (as shown in the screen shot), or double-click to open it without taking a look at the details.

However, --

(4) Suppose the bookmark to be opened is toward the bottom of the list, and you want to double-click it.

(5) Upon the 1st click, the details pane expands to hide it, and you would end up missing the 2nd click. Presently, the only way around is to single-click the bookmark, roll up the screen, then click again, which is a bit too tedious.

This problem has been around for such a long time that I was hoping a lot of people complain to coerce a fix. Unfortunately, not so far.

Though surely not a big issue, this is frustrating enough to deserve to be rectified.

Asked by g_mich 1 month ago

Google Maps 3D not working

After updating Firefox to 88.0.1, Google Maps no longer allows 3d / globe view. I checked hardware acceleration on / off, with no effect. Also other map services (e.g., w… (read more)

After updating Firefox to 88.0.1, Google Maps no longer allows 3d / globe view. I checked hardware acceleration on / off, with no effect. Also other map services (e.g., windy.com, outdooractive.com) no longer work correctly. Any ideas?

Asked by christophjakessler 2 months ago

Last reply by cor-el 2 months ago

Font size TOO small on tabs, bookmarks and toolbars

I am currently on FF88. It seems that every time there is an update, the font gets smaller and smaller. I have been able to adjust the global fonts easily. With all ava… (read more)

I am currently on FF88. It seems that every time there is an update, the font gets smaller and smaller.

I have been able to adjust the global fonts easily.

With all available extensions not available anymore, there is no way to customize fonts for tabs, bookmarks or toolbars.

I have to move in so closely to navigate around FF. I hate to ask for something this simple, please provide a option.

I am not able to do code, so that's out. Not really excited to move permanently to another browser but I might have to. Was able to adjust the above items easily.

This has been an ongoing issue for FF.

Will this every be addressed? Thanks

Asked by waz123 2 months ago

Last reply by cor-el 2 months ago

Font keeps changing to Symbol font in broswers, web sites and emails

Will not hold a font - I have to clear history and then reboot computer then it's fine for a about an hour then changes to a Symbol font - goes from Times to Times Symbol… (read more)

Will not hold a font - I have to clear history and then reboot computer then it's fine for a about an hour then changes to a Symbol font - goes from Times to Times Symbol. see screen shot below .

Yes I have gone into preferences and changed the font to Helvetica now but still changes to times symbols after about an hour - never had this problem before downloading 88.0.1 (64-bit)

Asked by SueEagle 2 months ago

Last reply by hongyy 2 months ago

Cannot copy browsing history with CTRL+C

Hi there, When accessing history for today, selecting everything with CTRL+A then copying the selection with CTRL+C the only data copied to the clipboard is the URL [Loca… (read more)

Hi there, When accessing history for today, selecting everything with CTRL+A then copying the selection with CTRL+C the only data copied to the clipboard is the URL [Location]. I have Name, Location & Most Recent Visit selected on the header ribbon. I am not using any clipboard utilities so I imagine it's pure Firefox inspiration. Is there a special trick for making Firefox recognise the PC standard CTRL+A and/or CTRL+C? Thanks

Asked by that.man.colin 2 months ago

Last reply by TerryN21 2 months ago