I am having a very hard time --TODAY-- getting firefox to open new windows--yesterday I could open a 10 sites and leave them open and there was no problem--today I have 'new look" and new problems!!

If I had a clue of what you could do oter than turn time backwards, I would be happy to suggest it...how a bout tell me what I must do--other than closing the app and the… (read more)

If I had a clue of what you could do oter than turn time backwards, I would be happy to suggest it...how a bout tell me what I must do--other than closing the app and then opening it--??? I haven't been this pissed at a computer for DECADES!!!

Asked by Nancy Jane 2 months ago

Yahoo webpage (as Home Page upon launch or Home button) Doesn't Load Properly, Frequently Freezes

For years I've used My Yahoo as my homepage when I first launch a browser like Firefox. However Yahoo changed it recently so it goes to a general Yahoo page. Not happy wi… (read more)

For years I've used My Yahoo as my homepage when I first launch a browser like Firefox. However Yahoo changed it recently so it goes to a general Yahoo page. Not happy with that as it has way too much information on the page (which may be part of the problem). I can't enter info for Google search. If I try to reload the page there seems to be no response, or after a bit I'll see the spinning wheel. I've had to Force Quit more times than I can count, which also doesn't seem to generate a report for Mozilla each time. I use a VPN (Mullvad) but even if it's switched off the problem persists. I use a MacBook Air with Sequoia 15.1.1 as the OS. I have Firefox set in Troubleshoot mode at the moment and the pages I need, like Google search, work just fine, like they would normally. Still having the problem as of 1-14-25 at 11:30 AM MST.

Asked by hbeach 2 months ago

Very slow and have trouble rtoring my pages

why are you slow in restoring my pages, or you are unable to restore them and all of my passwords are not saved as I requested. I like Firefox, but it is getting very fru… (read more)

why are you slow in restoring my pages, or you are unable to restore them and all of my passwords are not saved as I requested. I like Firefox, but it is getting very frustrating when I have to wait so long to reach the places or favorites that I wANT TO GO. I don't want to switch browsers, but I may have to in order to keep my sanity.

Asked by G-G Ma 2 months ago

Firefox keeps crashing after update

Hello everyone, Firefox seems restarting lately after update of various extensions and plugins. It all started after I updated some extensions. I don't know why, it keep… (read more)

Hello everyone, Firefox seems restarting lately after update of various extensions and plugins.

It all started after I updated some extensions. I don't know why, it keeps repeating itself (probably already a dozen times, didn't count them but it happens very often). Firefox crashes, the bug report window appears shortly after, I try to send the report, but it says error, by clicking on "Details" the text I posted in the Troubleshoot Information appears, but I don't know where to look at to solve it, obviously.

I tried clearing cache, disabling updates for extensions, switching to default theme and other workarounds from similar threads I've found... like scanning the PC or memory for spywares, etc. no threats were found, even the least dangerous ones (shown in green with minimum level of risk, like cookies) were fixed but firefox keeps restarting as describing. I've also changed some configuration in about:config as stated in similar topics but I can't remember which ones, they just didn't work.

Further info: Firefox version 128.6.0 esr (32 bit) Windows 10 (64bit) HP Intel i5 PC 8 GB RAM Integrated video card

The problem seems occurring more often when I'm typing or when I click into text boxes, but it also happens randomly when I leave firefox in the background. I'm honestly clueless.


Thank you in advance for any help

Asked by emanuelepepi86 2 months ago

In the context of Windows 11 24H2 firefox stopped to load tabs after a while and needs a reboot. Than after a while problem reoccurs

Hello Experts, I am addicted to firefox. However, probably in the context of windows 11 24H2 update, firefox started to behave "buggy". After a while new tabs/new urls do… (read more)

Hello Experts, I am addicted to firefox. However, probably in the context of windows 11 24H2 update, firefox started to behave "buggy". After a while new tabs/new urls don't load anymore. This can be fixed only by a restart of firefox. Than the issue reappears after a while. I tried everything obvious, disabled extensions, reset to defaults, created a new, clean profile, tried deactivating antivirus, tweaking with about:config. I have no clue. I'am now working in parallel with chrome which has no issues. Any ideas? Recommendations?

Asked by anonymous8 2 months ago

I am watching a video site, and it keeps cutting out.

Sometimes it restarts and sometimes it doesn't. I have tried all the gizmos like deleting my cache and things but to no avail. It used to work alright. Please help! … (read more)

Sometimes it restarts and sometimes it doesn't. I have tried all the gizmos like deleting my cache and things but to no avail. It used to work alright. Please help!

Asked by Tony Wilkinson 3 months ago

Signing into Google freezes Firefox. Every. Time.

Every single time I try to sign into Google, Firefox freezes after I type about 4 letters into the user name box. Hangs and I have to restart. Every. Time. I have to swit… (read more)

Every single time I try to sign into Google, Firefox freezes after I type about 4 letters into the user name box. Hangs and I have to restart. Every. Time. I have to switch over to Chrome to log into Google. It's a real pain in the butt. Anyone else having issues?

Asked by kate61 2 months ago

DoS like attack

I get what looks like a DoS attack every day at 7:43. It disables my PC for about 10 minutes. I have traced it a Mozilla task using the task scheduler. The scheduler prov… (read more)

I get what looks like a DoS attack every day at 7:43. It disables my PC for about 10 minutes. I have traced it a Mozilla task using the task scheduler. The scheduler provides the following information:

The Background Update task checks for updates to Firefox when Firefox is not running. This task is installed automatically by Firefox, and is reinstalled when Firefox runs. To disable this task, update the browser settings or the Firefox enterprise policy setting “BackgroundAppUpdate”.

I have gone into settings but can't find the BackgroundAppUpdate setting to see if disabling this task will solve the problem. Any idea where it is?

Asked by Bob Ivey 2 months ago

Update to 133.0.3 broke the browswer; all new tabs automatically crash

I updated to 133.0.3 just now and Firefox will not load any pages in new tabs. The only tabs I have open are the ones that were open when the application restarted with … (read more)

I updated to 133.0.3 just now and Firefox will not load any pages in new tabs. The only tabs I have open are the ones that were open when the application restarted with the update. For example, I could not open https://support.mozilla.org/1/firefox/133.0.3/WINNT/en-US/firefox-help to report this bug because it was not already open (I am reporting to you using Brave). This is happening in both new tabs and new windows.

Asked by Joe 2 months ago

Firefox keeps crashing

Firefox keeps crashing on me, to the point it is almost unusable. It's about 50-50 whether a tab crashes or the whole program does, but it happens multiple times while tr… (read more)

Firefox keeps crashing on me, to the point it is almost unusable. It's about 50-50 whether a tab crashes or the whole program does, but it happens multiple times while trying to do anything online. It happens with nearly every website I visit (Netflix, The Guardian, Google, Duck Duck Go, etc.) For example, it crashed a half a dozen times trying to ask this question.

I tried uninstalling and reinstalling Firefox, but the frequency of crashes has only increased since then.

I am running Ubuntu Studio.

Following the advice at this page (https://support.mozilla.org/en-US/kb/troubleshoot-firefox-crashes-closing-or-quitting#w_get-help-fixing-this-crash) I tried restarting in Troubleshooting mode, and it still crashed. The next step was to post a question here with a list of crash ID numbers, which are below.

Any ideas are appreciated!


bp-363e936d-17ab-4aad-ba43-c6cb10250105 1/5/25, 07:56 View bp-4e2ecdbc-6e3d-429f-9614-71f2e0250105 1/5/25, 07:55 View bp-3af57539-4487-4a95-9931-c62e60250105 1/4/25, 21:11 View bp-38fc31c2-20c0-4dbf-a6f6-726ac0250105 1/4/25, 20:58 View bp-6e7e1a13-c19a-4ce0-984a-0f26f0250105 1/4/25, 18:06 View bp-a9aefac0-6daf-4a53-b90b-13e120250104 1/4/25, 17:13 View bp-01d4a0a8-e910-4e44-bb37-9a07d0250105 1/5/25, 08:01 View bp-8e4c6f3d-8f48-4dd9-b467-21ddf0250105 1/5/25, 08:01 View bp-c7188512-8089-45cb-8623-684680250105 1/5/25, 08:01 View bp-80d4e2aa-d2cc-480d-833a-654b20250105 1/5/25, 08:01 View bp-99798b48-4459-4b7d-bcec-2d2c20250105 1/5/25, 08:01 View bp-398b8413-0739-4fb5-be7d-7fbec0250105 1/5/25, 08:01 View bp-82bdc234-6057-4c37-9186-a39200250105 1/5/25, 08:01 View bp-0d06e6c4-f991-48f4-8810-acb8e0250105 1/5/25, 08:01 View bp-d1802887-466b-4467-b6a6-ed9870250105 1/5/25, 08:01 View bp-abe6d335-9d1f-41cf-9045-01a320250105 1/5/25, 08:01 View

Asked by loganccarroll 2 months ago

Loading Speed Slow

Hi! My Name is Agatha Rose and I am a Content Writer. Recently, I'm using the Firefox in which some show That is Loading of Websites e.g. Oracle Cards Reader to Slow So, … (read more)

Hi! My Name is Agatha Rose and I am a Content Writer. Recently, I'm using the Firefox in which some show That is Loading of Websites e.g. Oracle Cards Reader to Slow So, I didn't work correctly in my PC This Issues decrease my Performance in online Field So, I want you to suggest me how can I remove this Error So, help or I move on other Browers!

Asked by Agatha Rose 2 months ago

firefox signifficantly slower since latest update

Since the latest update my firefox seems to have trouble loading video and streaming resources. Browsing through youtube shorts it would not let me scroll down by using t… (read more)

Since the latest update my firefox seems to have trouble loading video and streaming resources. Browsing through youtube shorts it would not let me scroll down by using the mousewheel or have a delay of 3 secons from time to time. changing to the downarrow to view the next short made me hit an invisible wall at about 200 shorts. browsing twitch also leads to signifficant delays of several seconds until any click action is performed. one time it even crashed so i decided to clear the browser cache and restart my pc. is there a new way the temporary data is stored in the new version? i have 32 GB of RAM and lots of free disk space so that shouldn't be the issue. Firefox used to have no issues whatsoever in older versions regarding videos and streams.

Asked by jack.co 2 months ago

"Gah. Your tab just crashed"

I began getting the above message immediately after updating to the latest Firefox version. Whether opening a new tab, or refreshing an existing one, nothing but the cr… (read more)

I began getting the above message immediately after updating to the latest Firefox version. Whether opening a new tab, or refreshing an existing one, nothing but the crash message shows up.

Asked by harold19 2 months ago