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  • Archived

re-install firefox and didn't find my data sync

i have re-install new windows and download fresh firefox and sign-in when i sync my account i didn't find any data (passwords , bookmarks , history , etc ... ) i found m… (read more)

i have re-install new windows and download fresh firefox and sign-in when i sync my account i didn't find any data (passwords , bookmarks , history , etc ... ) i found my firefox account as new

Asked by eslam.alhussien 1 year ago

Last reply by Paul 1 year ago

  • Archived

Need one Firefox profile (sync) for home and one for work. Two different Pc's

I have completely separate bookmarks and bookmark toolbars on my work PC and home PC. I do log in on my home PC as to not lose my personal bookmarks and passwords. I acci… (read more)

I have completely separate bookmarks and bookmark toolbars on my work PC and home PC. I do log in on my home PC as to not lose my personal bookmarks and passwords. I accidentally logged into Firefox at work and it merged my bookmarks from my home PC. I logged out of Firefox on the work PC and removed the bookmarks that were imported from my home PC profile. I then tried to make a new account with my work email and login to sync on my work PC but it always says primary email needed and I'm stuck. I did go to about:profiles and add a work profile but that doesn't help me. I need to make a Firefox profile on my work PC with my work email address but the primary email thing gets me. Is there a way to do this with my current work PC bookmarks not lost? Thanks

Asked by Jimmy D 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Sync and save

Hello I have a problem I have changed my password on fire fox and I could not bring back my bookmarks and Firefox Sync back again can you help me with this please thank y… (read more)

Hello I have a problem I have changed my password on fire fox and I could not bring back my bookmarks and Firefox Sync back again can you help me with this please thank you.

[email-removed]

(email address / phone number removed by moderator; please do not post personal information on a public website; Forum rules and guidelines)

Asked by mahmood.alhamad 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Account data

Hi, I don't know how but it seems I lost all my account related data. I connected my account to my new computer but I don't have anything: no history, no apps, no passwo… (read more)

Hi,

I don't know how but it seems I lost all my account related data. I connected my account to my new computer but I don't have anything: no history, no apps, no password. Is there anything i can do? I have the hard disk of the old computer, can I restore the data from it?

Thank you

Asked by andrea.cristofoletti 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Sync of critical preferences like search engine, privacy etc don't sync, they change too

OK I have been trying to go 100% Firefox for just a few months but with privacy and security as primary directive. It would be wonderful to just be in ine well moderated … (read more)

OK I have been trying to go 100% Firefox for just a few months but with privacy and security as primary directive. It would be wonderful to just be in ine well moderated browser ecosystem and actually being able to have my preferences, interest and personal information centralized with eventual goal of digitally divorcing tech companies from my personal data. I still have to use a lot of different devies with varying OS and it literally took me two years to help Apple fix an AppleId problem. Now that I have that sorted out I have been hoping to move away from gmail entirely and eventually have my own mailserver but using icloud now for macs and pcs.


At a minimum it seems like even after forced manual I have not properly sync an imac with windows 10 PC. So to keep it simple I stay there but this morning when I typed into Firefox on my iMac its was google search not Duckduckgo. Not only have I synced it in firefox but icloud should be redudant and I had removed google from list of potential search engines. There seems to be some way for a hostile takeover of these settings and google connstant agressive intrusions asking for data is not just wrong or annoying its simply impossible to not have facebook or google track me beyond california digital privacy standards. The worst offender may be youtube. I want to fix the browser and sync my stuff. But I am also looking for extensions that will help me do that better.

I am pretty thorough and now just want to learn more and would like to believe one can have a semblance of privacy but it seems like it will be an adversarial experience when the companies that do can rollback privacy with clever tv ads. The 'providers' clearly do not give hoot about rules, preferences and laws designed to protect people's rights.. That is what is particulary frustrating. It is not a fair fight but a good one. I guess what I am wondering is if there are specific modules you could add to detect maybewhen an event like change in search engine occurs and whether logs may exist as to how or why the change was made. Even if it was an accidental quick through a popup in chromium or edge where I was always being cued to come back to Chrome. Logging out doesnt always seem to work so i tried syncing with and chrome with more or less same results. Very little actual control or at least a tendency to revert back to the data miners preferences over mine. I want to help stop that.

Asked by 0light 2 years ago

Last reply by Melchior blausand 1 year ago

  • Archived

Sync fails with search engines

Every now and then, somebody asks why Firefox Sync fails so hard when it comes to custom search engines such as those installed from mycroft.mozdev.org, now https://mycro… (read more)

Every now and then, somebody asks why Firefox Sync fails so hard when it comes to custom search engines such as those installed from mycroft.mozdev.org, now https://mycroftproject.com/ for no apparent reason. We are talking about OpenSearch standard and Sherlock.

As of now, the search results on https://support.mozilla.org are either archived or unanswered. Please work on the ranking of search results so users can see

  • when a thread has been started / last updated
  • which answer is actually solving the problem or at least linking to the correct statement of the developers concerning the topic.

Asked by Melchior blausand 1 year ago

Last reply by Paul 1 year ago

  • Archived

Reinstalled firefox and lost all bookmarks history and passwords

Reinstalled Firefox on Ubuntu 20 and signed back into my Firefox account and I don't have any of my passwords, bookmarks or extensions, I'm extremely upset - there's very… (read more)

Reinstalled Firefox on Ubuntu 20 and signed back into my Firefox account and I don't have any of my passwords, bookmarks or extensions, I'm extremely upset - there's very important info I lost!

Asked by solaarpunk 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Linking

Hello, I have problem with my Firefox browser. It cannot link over to other sites. An example: when I get mail with a link, I cannot link over. A popup says: "The app can… (read more)

Hello, I have problem with my Firefox browser. It cannot link over to other sites. An example: when I get mail with a link, I cannot link over. A popup says: "The app cann not be opened- -10673. When I use Safari or Google Chrome it works. Please explain for me how to do. Have a good day! Holger

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by hoggegross 1 year ago

Last reply by Chris Ilias 1 year ago

  • Archived

firefox content security policy

I have many computers, all with the same operating system, all with the DEFAULT Firefox install. Only on one computer do I get the "firefox content security policy" erro… (read more)

I have many computers, all with the same operating system, all with the DEFAULT Firefox install. Only on one computer do I get the "firefox content security policy" error and only when trying to log in via the "sync" tab in Firefox Options to synchronize that computer with the others.

I am a retired computer technical consultant. I'm no pedestrian user. I've been researching this problem for about a year. I've gotten nowhere. My research has come up with no answer for this problem, though there are answers for firefox content security policy that address other problems.

I am a hardware and applications software guru. I have no experience with javascript, and I suspect this IS a jafascript issue.

Can you help me?

Thank you, Graham Fisher

Asked by byteguru 1 year ago

Last reply by Paul 1 year ago

  • Archived

hoe do I use my recovery key

I had to reinstall windows. I do not remember my Firefox account password but I do have a recovery key, which I generated and kept safe for just this type of situation. … (read more)

I had to reinstall windows. I do not remember my Firefox account password but I do have a recovery key, which I generated and kept safe for just this type of situation. I can not find recent info on how do I use it to recover my data? Going through the password reset procedure I see nowhere to enter the recovery key

Thanks

Asked by brotherzha 1 year ago

Last reply by CraigS26 1 year ago

  • Archived

Accidentaly logging off and lost last opened session with 50+ tabs

Hi, Could you recover for me last session, which I was used on my account? I accidentally logged off, before I opened last session on the new computer... please advice. B… (read more)

Hi, Could you recover for me last session, which I was used on my account? I accidentally logged off, before I opened last session on the new computer... please advice. Best regards, Krzysztof

Asked by krzysztof.skarbecki 1 year ago

Last reply by Tan Chee Keong 1 year ago

  • Archived

Restore Firefox account in new device

Hi, my laptop died and cannot access to it anymore. I got a new laptop and installed Firefox. I tried several passwords but could not remember the correct one so I change… (read more)

Hi, my laptop died and cannot access to it anymore. I got a new laptop and installed Firefox. I tried several passwords but could not remember the correct one so I changed it. When logged in, I found my account empty. How do I restore my data? I search in Firefox website and seems that to restore I need to access in my old computer with the new password, but my old laptop does not even turn on anymore. Please help

Asked by marta.giaretton 1 year ago

Last reply by Paul 1 year ago

  • Archived

Saved passwords in Firefox not syncing to Google account

I use Firefox as my default browser. I have sync turned on. Im signed in thru my google account. Firefox does NOT sync to my Chrome browser and Google account. Whats the … (read more)

I use Firefox as my default browser. I have sync turned on. Im signed in thru my google account. Firefox does NOT sync to my Chrome browser and Google account. Whats the fix?

Asked by Craig N 1 year ago

Last reply by vicsar 1 year ago

  • Archived

passwords lost

I have 2 Firefox accounts and I want to import or copy my passwords for the account that still has them to the one that has lost them. I synced one account in Firefox BET… (read more)

I have 2 Firefox accounts and I want to import or copy my passwords for the account that still has them to the one that has lost them. I synced one account in Firefox BETA that has my passwords. My other account I used to sign in on Firefox and all logins and passwords are gone. How can I do this and not loose my passwords I have in the BETA version?