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  • Archived

аккаунт в Firefox и пропавшие закладки,пароли,сайты!

Здравствуйте создал аккаунт в Mozilla Firefox очень давно.сохранял там пароли,сайты нужные для меня закладки все и всегда работало отлично,переустанавливал Windows,после … (read more)

Здравствуйте создал аккаунт в Mozilla Firefox очень давно.сохранял там пароли,сайты нужные для меня закладки все и всегда работало отлично,переустанавливал Windows,после чего скачивал Mozilla Firefox заходил в аккаунт Firefox и все закладки,пароли,сайты были всегда на своем месте.Сегодня переустановил Windows установил Mozilla Firefox,зашел в аккаунт Firefox и обнаружил что нет ни одной закладки которые я сохранял многие годы.ни одного пароля ни чего все исчезло и не понятно почему,хотя вчера вечером я еще пользовался и закладками и пароля. Параметры синхронизации: Выберите, что нужно синхронизировать на ваших устройствах при помощи Firefox. 1.Закладки, 2.Открытые вкладки, 3.Логины, 4.Историю, 5.Дополнения, 6.Настройки все эти параметры включены! да и опять не первый год пользуюсь Mozilla Firefox ,сколько раз уже за эти годы переустанавливал Windows и Mozilla Firefox всегда все работало отлично.мне именно эта функция и нравилась Mozilla Firefox что все сайты,пароли и закладки сохраняются на аккаунте и не нужно их постоянно искать и вводить. Как восстановить все те закладки,пароли и т.д. что было на аккаунте Mozilla Firefox!?

Asked by 69STALKER69 2 years ago

Last reply by Shadow110 2 years ago

  • Archived

why does the update start automatically when I reboot, and I lose ALL MY OPEN PAGES!!!!!!!!!!!

for pete's sake, twice now I have been doing research with numerous web pages open. When I have had to reboot due to some Mac issue, Firefox update kicks in automatically… (read more)

for pete's sake, twice now I have been doing research with numerous web pages open. When I have had to reboot due to some Mac issue, Firefox update kicks in automatically and I lose my immediate history

Please help

Asked by NivNeyand 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

My back up restore isn't working after doing an update Mozilla requested

Mozilla asked me to restart and reset, and in doing so I've lost ALL my bookmarks! When I follow the instructions to restore from back up, nothing appears and I get an er… (read more)

Mozilla asked me to restart and reset, and in doing so I've lost ALL my bookmarks! When I follow the instructions to restore from back up, nothing appears and I get an error message. Please help!

Asked by aliciaatcalgaryfilm.com 2 years ago

Last reply by Shadow110 2 years ago

  • Archived

some stored passwords are suddenly disappeared - memoryfunction also does't work!

Hello, Some of my stored passwords on Ebay suddenly disappeard. I did nothing to change something in Firefox options. Also the memoryfunction do not work if I set passwo… (read more)

Hello, Some of my stored passwords on Ebay suddenly disappeard. I did nothing to change something in Firefox options. Also the memoryfunction do not work if I set passwords!! Nothing clears with restart Browser or PC

Asked by royalnutrition 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Updating Firefox esr 52.9.02 - refuses to save passwords

Got recently a notification that I must update Firefox esr 52.9.02 to new 60.x esr version. Problem is, after the upgrade only 5 of the many passwords were actually saved… (read more)

Got recently a notification that I must update Firefox esr 52.9.02 to new 60.x esr version. Problem is, after the upgrade only 5 of the many passwords were actually saved - rest were not showing up. Tried fiddling with the logins.json and key3.db (move them to replace the new ones) no help. What´s going on? How can I get the software to show all stored passwords? Oddly the size of the new logins.json implied they were in the file, but would not show up. Downgraded and - no problems, they work.

Asked by JaRiMi 2 years ago

Last reply by Shadow110 2 years ago

  • Archived

When upgrading from 56 to 62 my saved logins and passwords disappeared and copying the files did not help; how can I get them back?

I have just recently moved from Firefox 56 up to 62 (I had a few Legacy add-ons that I didn't want to loose, so I just stopped upgrading at 56; now, I need to upgrade and… (read more)

I have just recently moved from Firefox 56 up to 62 (I had a few Legacy add-ons that I didn't want to loose, so I just stopped upgrading at 56; now, I need to upgrade and found a work-around for the main add-ons that I loose in 62). However, once I upgraded to 62, all of my saved log-ins and passwords were gone. I tried copying the files from my saved profile but that did not fix the problem. However, the passwords are still there, as when I downgrade back to 56, all the passwords come back. Is there any way to get these passwords back or do I have to reenter them all manually?

Asked by Hyldreth 2 years ago

Last reply by FFus3r 2 years ago

  • Archived

cannot load bookmarks etc from profile. How do I access these. Thank you

I can see two older profiles in Macbook pro (10.6.8) application support - - firefox - - profiles - - then there are two folders with code numbers? and … (read more)

I can see two older profiles in Macbook pro (10.6.8) application support -

  - firefox - 
     - profiles - 
         - then there are two folders with code numbers? and inside these folder, what looks like my required links?

how do I open the links?

Issue number two: (while I'm here) my computer sees a public wif (and shows connection)i, but firefox (and Safari) will not open. Any thoughts if you can help? Many thanks

Asked by pedroWoa 2 years ago

Last reply by Shadow110 2 years ago

  • Archived

How do you restore saved passwords?

I accidentally deleted all of my Firefox data when installing Kaspersky Free Antivirus. I was able sign back into my account, and then could restore my bookmarks. However… (read more)

I accidentally deleted all of my Firefox data when installing Kaspersky Free Antivirus. I was able sign back into my account, and then could restore my bookmarks. However, none of my saved passwords are there, and I can't figure out how to get them back.

Asked by bp111 2 years ago

Last reply by Shadow110 2 years ago

  • Archived

I used Refresh Firefox and all my bookmarks etc dissapeared. I want them back!!!

My computer was running slow so I decided to use, "Refresh Firefox", which I had used several times before. This time, however all my bookmarks disappeared. I need help… (read more)

My computer was running slow so I decided to use, "Refresh Firefox", which I had used several times before. This time, however all my bookmarks disappeared. I need help to get them back, please help me. Thanks, Mark

Asked by dacoach89 2 years ago

Last reply by FFus3r 2 years ago

  • Archived

Every time i start firefox my bookmarks dissapear

My bookmarks have all disapeared since firefox upgraded,i have tried all options but none work,i am aware of sync but it only retrieves the one's on my phone and when i r… (read more)

My bookmarks have all disapeared since firefox upgraded,i have tried all options but none work,i am aware of sync but it only retrieves the one's on my phone and when i restore them the next time i log on they are gone,HELP!

Asked by tonytucks 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Unable to create or change bookmarks

Seems to have cropped up around the time of the latest update but I'm now unable to create or delete bookmarks. I've gone through the processes offered in the 'help' sec… (read more)

Seems to have cropped up around the time of the latest update but I'm now unable to create or delete bookmarks.

I've gone through the processes offered in the 'help' section (refreshed - made sure places.sqlite wasn't marked 'read only, deleted xulstore.json, double checked add-ons) and nothing's working.

Short of hitting my computer with my shoe it would be MOST appreciated if one of your smart people throw me a bone on this one.

Asked by TJF888 2 years ago

Last reply by jscher2000 2 years ago

  • Archived

The bookmarks and history system will not be functional because on of Firefox's files is in use by another application.

I cannot access my old bookmarks, and I cannot make new ones. So I restarted, no change. So I ran in Safe mode, no change, uninstalled Firefox and reinstalled, no change… (read more)

I cannot access my old bookmarks, and I cannot make new ones.

So I restarted, no change. So I ran in Safe mode, no change, uninstalled Firefox and reinstalled, no change. I made a new profile and it worked!! BUT I moved my passwords and it was fine then I tried to move my bookmarks and it happened again so i created a third profile but now the logins.json does not show up on the new profile so I cannot move the passwords so I am right back where I was.

I have been working on this for days. So irritating.

Asked by lifttek 2 years ago

Last reply by jscher2000 2 years ago

  • Archived

My bookmarks are missing and none of the articles in the help forum solved the issue

Used "refresh" to speed up my browser, lost all of my bookmarks, and have tried every method to recover my 66 bookmarks and they are still not showing in my bookmarks "li… (read more)

Used "refresh" to speed up my browser, lost all of my bookmarks, and have tried every method to recover my 66 bookmarks and they are still not showing in my bookmarks "library" Having tried importing them from back up and converting to HTML files but still not showing in Firefox anywhere.......... please help!

Asked by SimonCheese 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Refreshed and now passwords and bookmarks are gone. Help!

I refreshed Mozilla which clearly stated that all passwords and bookmarks would be kept however they are gone. I have copied logins (which is an Adobe Acrobat file, not … (read more)

I refreshed Mozilla which clearly stated that all passwords and bookmarks would be kept however they are gone. I have copied logins (which is an Adobe Acrobat file, not a json) from my old Firefox Data to my Firefox Profile folder. I have also copied the key4.db - neither returned my passwords or bookmarks. Please help.

Asked by Ozbaby 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Firefox updated itself when I started it and my bookmarks and passwords are gone. How can I retore them?

When I last closed it, there were about five windows opened with many tabs I planed to return to. I am using a Mac. Firefox is not sync'd. I've spent a month slowly switc… (read more)

When I last closed it, there were about five windows opened with many tabs I planed to return to. I am using a Mac. Firefox is not sync'd. I've spent a month slowly switching from Safari to Firefox. Created a lot of new and original bookmarks and logins. The loss is a real setback. It opens in a new profile it created. "Old Firefox" is not on my computer. I've read somewhat similar problems. The solutions seem very complex and do not seem to apply. Any way I can restore my work?

Asked by AlixLane 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Lost all my data, suspect corrupt places.sqlite file, need help recovering and restoring data.

Data loss, suspect corrupt places.sqlite file, need help recovering and restoring data. Reinstalled Windows 10 and Firefox 63.0.1 on new hard drive, still have old data f… (read more)

Data loss, suspect corrupt places.sqlite file, need help recovering and restoring data.

Reinstalled Windows 10 and Firefox 63.0.1 on new hard drive, still have old data files but suspect corrupt places.sqlite file, someone please help recover and restore my data.

Thank you, JChavez

Asked by ChavezJ 2 years ago

Last reply by cor-el 2 years ago

  • Archived

How do I get my bookmarks back from the cloud if I changed my password?

I created a Firefox account, synced my laptop, and then the tech foloks at my work did a re-imaging of my laptop. When they tried to get my bookmarks and passwords back, … (read more)

I created a Firefox account, synced my laptop, and then the tech foloks at my work did a re-imaging of my laptop. When they tried to get my bookmarks and passwords back, they changed the password for Firefox since it would not take the password I set up. Now, none of the bookmarks or passwords are coming up. My work tech department says it just takes time. However, in a previous chat I was told that if the password gets changed, everything is lost. Is this true?

Asked by Bcuperus 2 years ago

Last reply by FredMcD 2 years ago