How do I disable the mozilla.com news popups?

How do I disable the mozilla.com news popups? I keep getting annoying news popups with Mozilla.com written at the top of the popup. Todays was USAToday. I did not reques… (read more)

How do I disable the mozilla.com news popups? I keep getting annoying news popups with Mozilla.com written at the top of the popup. Todays was USAToday. I did not request this and I want it gone.

Asked by jefrdno 3 months ago

Last reply by cor-el 3 months ago

Removing Google account from Firefox

During my absence my house maid created a Google account for herself on my Firefox browser, which is confusing my browsing as it is also a default account. I wish to remo… (read more)

During my absence my house maid created a Google account for herself on my Firefox browser, which is confusing my browsing as it is also a default account. I wish to remove my maid's account but cannot find how. Please help. I am using Windows 10.

Asked by Epicuros813 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Lose all my tabs and sites upon reboot

Firefox has always maintained that current tabs will be restored after a reboot of the browser, and indeed that was the case for the first half-dozen years I've been a su… (read more)

Firefox has always maintained that current tabs will be restored after a reboot of the browser, and indeed that was the case for the first half-dozen years I've been a subscriber. That has not been the case for the past 4 - 6 months however. I have the correct Settings for this, so it is not on my end. Why do I always get a fresh Firefox browser whenever I update the version (which is quite regular lately . . . maybe a new version of Firefox every 3 weeks). Please help.

Asked by boersarama 4 months ago

Last reply by cor-el 4 months ago

won't work properly on two web sites

I have found that Firefox 119 won't work on St. Jude & USAA insurance sites. Had to use Safari on my I mac running 10.15.7 sites will load, but some features won'… (read more)

I have found that Firefox 119 won't work on St. Jude & USAA insurance sites. Had to use Safari on my I mac running 10.15.7 sites will load, but some features won't allow me to enter data into the page

Asked by Roy 5 months ago

Last reply by zeroknight 5 months ago

?cookies, failure to connect

My Kaiser website kp.org can't come up...the following error message: "The page isn’t redirecting properly Firefox has detected that the server is redirecting the requ… (read more)

My Kaiser website kp.org can't come up...the following error message:


"The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

   This problem can sometimes be caused by disabling or refusing to accept cookies."

Asked by John C 1 month ago

Last reply by cor-el 1 month ago

Playing video on YouTube is always choppy, repeated message "experiencing interruptions, find out why"?

I keep getting a message that says on YouTube "experiencing interruptions, find out why?'. The videos pause and are choppy. When I click find out why, it's telling me to … (read more)

I keep getting a message that says on YouTube "experiencing interruptions, find out why?'. The videos pause and are choppy. When I click find out why, it's telling me to turn off my high resolution. I don't even know how to do this. My tower is connected to a samsung hd smart tv, that serves as my monitor. I have a wireless keyboard and mouse. The message is constant - all day long, every day. Can you please help me fix this problem. I am a paying member of YouTube Premium. Thank you.

Mike Harold [removed email and phone# from public support forum]

Asked by sunglassguyz 3 months ago

Last reply by cor-el 3 months ago

History delete by mistake

A few days ago I accidentally deleted my browsing history and I have lost some pages that I need to revisit, is there a way to get the browsing history back as of 12/20/2… (read more)

A few days ago I accidentally deleted my browsing history and I have lost some pages that I need to revisit, is there a way to get the browsing history back as of 12/20/2023

Asked by JAG 3 months ago

Last reply by cor-el 3 months ago

trying to open new window w/o any open tabs

Hello! I can't figure out what setting to fix this: every time I click to open a new window, about 35 tabs automatically open up that I have closed several times in the … (read more)

Hello!

I can't figure out what setting to fix this: every time I click to open a new window, about 35 tabs automatically open up that I have closed several times in the past. I simply want one new window without any previously opened tabs.

I've tried:

  • clearing my entire search history several times
  • shutting down Firefox and reopening (which opens up all those tabs)
  • uninstalling Firefox and reinstalling it
  • initiating the latest Firefox updates
  • restarting my computer
  • turning my computer on and off
  • looking through every single preference in my Firefox settings (I've unchecked anywhere it talks about opening tabs)
  • reading various articles on Firefox's support page and on other support websites to try to figure this out (there's little info on this problem; the support is mostly about how to save previously opened tabs

Please help! I'm tired of having to close down all these tabs every single time I have to restart my computer or have to shut down Firefox. It slows down everything I'm trying to do.

Thank you!

Asked by ortegly_44 3 months ago

Last reply by zeroknight 3 months ago

Disable/remove default add-on themes

Hello, in my "Themes" section in the add-ons manager, I can view all the themes I have downloaded, and there are default ones I did not choose to install/download, and I … (read more)

Hello, in my "Themes" section in the add-ons manager, I can view all the themes I have downloaded, and there are default ones I did not choose to install/download, and I would really like to disable these recommendations; for these, it only gives me the option "manage" whereas the ones I downloaded I also have the option choose to remove or report. They are not relevant to me, and they take up space and are a distraction from those I am interested in. Is there a way to disable these "Recommended Themes" section???

Asked by Ryan Hasemeier 1 month ago

Last reply by cor-el 1 month ago

Having trouble choosing my own font for websites

Hello- Firefox is not allowing me to use my prefered font for websites that I visit. This seems to have happend with a update to the browser as I never had a problem bef… (read more)

Hello-

Firefox is not allowing me to use my prefered font for websites that I visit. This seems to have happend with a update to the browser as I never had a problem before. I do everything that is explained in the HELP section, but still fonts are choosen by the website. I do have "let websites choose their own font" unchecked. Any help would be appreciated. Thank you.

Asked by Franco Carcelli 5 months ago

Last reply by cor-el 5 months ago

Firefox Browser

I'm still running Firefox under Windows 7. I've now connected a new monitor with a resolution of 2660 x 1080 using an HDMI cable (previously DVI), and since then I've had… (read more)

I'm still running Firefox under Windows 7. I've now connected a new monitor with a resolution of 2660 x 1080 using an HDMI cable (previously DVI), and since then I've had major problems setting up websites. the websites are only partially built and I have to reload several times. Can you help me?

Asked by joachim_koerner 3 weeks ago

Last reply by cor-el 3 weeks ago

outlook.com possible spam?

I got an email saying my account was going to be deleted in 48 hours because of spam coming from my address. They say I should hit a button to get virus protection. Cou… (read more)

I got an email saying my account was going to be deleted in 48 hours because of spam coming from my address. They say I should hit a button to get virus protection. Could this be true or spam?

Asked by greggharper 4 months ago

Last reply by cor-el 4 months ago

"Open URL in container?" question after updating to 121

Hi, I have a lot of bookmarks that are specifically made to always open in a specific container. After updating to 121 I'm always asked if I want to open the URL in a co… (read more)

Hi, I have a lot of bookmarks that are specifically made to always open in a specific container.

After updating to 121 I'm always asked if I want to open the URL in a container.

How can I get rid of the question and just always assume "Yes"?

Thanks, Henrik

Asked by henrik242 4 months ago

Last reply by zeroknight 4 months ago

Repeated login prompts after successful login to password protected website

Greetings... On a daily basis, I access a group of websites that use the same username and password for login, so logging into one of the websites automatically enables … (read more)

Greetings...

On a daily basis, I access a group of websites that use the same username and password for login, so logging into one of the websites automatically enables my access to each of the group websites, as a result of a cookie created by the initial login. As a result, I encounter only one login challenge as I actively access each of the group websites.

However, beginning in October, I began to experience repeated login challenges after I had successfully logged into one of the group websites. The repeated login challenges occur randomly whenever I selected a hotlink within the website. The repeated login challenges occur either within the website that I initially logged into or one of the subsequent group websites that I selected to access.

The only changes to my Firefox web browser have been the periodic version updates. I have tried making changes to the Firefox Privacy & Security settings, but the repeated login challenges continue.

I have also contacted the group websites support and advised them of this problem, but they have been unable to provide any assistance.

Could the repeated login challenges be caused by a periodic version update to my Firefox web browser? If not, then what else might be the cause?

Thank you in advance for your help!

Asked by Ted Benjeski 4 months ago

Last reply by cor-el 4 months ago

Your Firefox profile cannot be loaded. It may be missing or inaccessible

Hi, I have a weird problem, I have 3 systems on my device: windows(10), ubuntu and Arch lately when i was configuring Firefox on fresh arch install I was annoyed that I n… (read more)

Hi, I have a weird problem, I have 3 systems on my device: windows(10), ubuntu and Arch lately when i was configuring Firefox on fresh arch install I was annoyed that I needed to re-login to every single s...t again. So I thought "Why can I just share the same FF profile between systems" Long story short it didn't work on Arch. I was forced to compile FF from source and now it works... but when I'm logged in on Ubuntu and trying to launch FF from GNU I always see this error. it's working when i point out to profile from the command line with "-p <dir>". but even then when I go to about:profiles and click "launch in new browser" it's still pooping with this error. So Am I doing something wrong or it is just impossible to do this seamlessly? is there a better(correct?) way to achieve the same functionality?

thanks for reading, ill humbly take any advice.

EDIT: I have copied the profile's folder to a separate partition which is auto mounted tried it on Ubuntu (at this time it had been working just fine) and after using it on Arch when I was back on Ubuntu it was displaying this error

Asked by jomal1236 4 months ago

Last reply by cor-el 4 months ago

Your Request Has Been Locked

Hello, My operating system is 64 bit Windows 10. I perform many membership transactions through Semrush.com. But I think semrush blocked me. When I try to log in or beco… (read more)

Hello,

My operating system is 64 bit Windows 10. I perform many membership transactions through Semrush.com. But I think semrush blocked me. When I try to log in or become a member, I receive a "Your Request Has Been Locked" warning. I uninstall Firefox 64bit and install 32bit and the problem disappears. But I want to use 64 bit again. For this reason, I also did a thorough cleaning with uninstaller programs, but to no avail..

I think Semrush 64bit firefox seems to see something in my program and banned it. How can I change whatever it sees so that it doesn't get blocked?

Asked by Infinity Online 5 months ago

Last reply by zeroknight 4 months ago