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Error message from TD bank that only happens with Firefox browser.

(may have the wrong 'topic' from drop-down list) MacOS Ventura 13.4 I've tried this with Safari, Chrome and now Opera - FireFox is the only one that gets an error: "We’re… (read more)

(may have the wrong 'topic' from drop-down list) MacOS Ventura 13.4 I've tried this with Safari, Chrome and now Opera - FireFox is the only one that gets an error: "We’re sorry. Due to technical issues we are unable to process your request at this time. Please try again later."

This happens when on the TD bank site when I try to get to my "Statements & Documents" session. I've contacted TD and they won't provide what is going on to cause the above error to be generated, and because other browsers aren't having a problem it's now a Firefox issue.

I'm not sure how to proceed since I can't get further details from TD bank and don't see what needs to change to allow Firefox to work.

Any suggestions as to what setting or debugging I can try appreciated.

Asked by astratford 5 months ago

Last reply by cor-el 5 months ago

Acessing Fold3 website

I receive the following message when trying to go to Fold3 website: An error occurred during a connection to www.fold3.com. This problem can sometimes be caused by d… (read more)

I receive the following message when trying to go to Fold3 website:

An error occurred during a connection to www.fold3.com.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

What do I do to correct?

Kate Hymes

Asked by Walllkill Valley Writers 5 months ago

Last reply by cor-el 5 months ago

Address Bar 3 Dots Menu

One of the main reasons I use Firefox is the ability to enter the address bar and press "Tab" to go to the next option instead of pressing the down arrow like in some oth… (read more)

One of the main reasons I use Firefox is the ability to enter the address bar and press "Tab" to go to the next option instead of pressing the down arrow like in some other browsers. The problem I'm encountering is when I want to get to something further down the list, it's all of the sudden tabbing to this little 3 dot menu that has "Remove from history" and "Learn More".

I use this feature a lot to visit past pages for researching, so I'm wondering is this 3 dot menu new? Is there a way to disable it? I've attached a screenshot to hopefully more clearly describe what I'm talking about.

Asked by m.lewis7 5 months ago

Last reply by lolrepeatlol 5 months ago

Firefox did not import any data (bookmarks & add-ons) after login on Mac

Hi, I just installed Firefox on my Mac and log in on the account. On new windows device it was always downloading all the addons and importing settings etc. On Mac I j… (read more)

Hi,

I just installed Firefox on my Mac and log in on the account. On new windows device it was always downloading all the addons and importing settings etc.

On Mac I just logged in and nothing happend. Like no any import was made. No any add-on was installed automatically.

Do I have to install everything manually?

Previously FF used only on Windows

Asked by haski25 5 months ago

Last reply by Dropa 5 months ago

MacOS Firefox actiing differently than Safari on iMac M1

FIrefox v113 on MacOS converts every keystroke entry in Wordle into a FIND command to search the web page for that character. The Wordle site is: https://www.nytimes.com… (read more)

FIrefox v113 on MacOS converts every keystroke entry in Wordle into a FIND command to search the web page for that character. The Wordle site is: https://www.nytimes.com/games/wordle/index.html. Safari handles Wordle perfectly. This problem seems to have begun with Firefox v113. Please give it a try and tell me what to modify. Problems occurs even when I restart Firefox with all add-on extensions disabled.

Asked by wiker 5 months ago

Last reply by cor-el 5 months ago

Firefox ESR

My old iMac's Firefox browser was automatically changed to ESR (by Firefox) since the computer could no longer update the operating system through Apple (obsolete). When … (read more)

My old iMac's Firefox browser was automatically changed to ESR (by Firefox) since the computer could no longer update the operating system through Apple (obsolete). When I purchased a new iMac and migrated my data to the new computer, Firefox ESR is still the browser, and says it is up to date. I am assuming I should get the most current regular Firefox version, but don't know if there is an easy way to change the version and preserve all my saved passwords, logins, bookmarks, etc. Looking for guidance. Thanks

Asked by kkcicco 5 months ago

Last reply by cor-el 5 months ago

Firefox is using a wrong default location for me when finding services "near me". How do I change this?

Every time I do a search for services "near me" (hospitals, hotels, etc.), Firefox is using an out-of-date five-year-old location. Very frustrating! How can I change th… (read more)

Every time I do a search for services "near me" (hospitals, hotels, etc.), Firefox is using an out-of-date five-year-old location. Very frustrating! How can I change this? Anyone's help is much appreciated - I just haven't been able to find a link to help me fix it!

Asked by srilatha.batliwala 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

moz script injection

[<script src="moz-extension://...averylong guid.../injectedPasswordless.js" type="text/javascript"></script>] This script (without the brackets) is being add… (read more)

[<script src="moz-extension://...averylong guid.../injectedPasswordless.js" type="text/javascript"></script>]

This script (without the brackets) is being added to my WordPress site Text Editor. I substituted the long string of numbers with the words ... a very long guid ...

I have contacted all developers of plugins for WordPress and now I realize it only happens when I edit my site in Firefox. It does not happen in Chrome or Safari, these 2 browsers do not produce this script. It also occurred to me that moz is short for Mozilla (not Moz the SEO expert).

If I only click into a text editor while editing my site the script is added to the text editor!! I have disabled most of my Firefox addons and it still happens. Please advise. What is this?

Asked by tara.gardner7 5 months ago

Last reply by TyDraniu 5 months ago

How to get rid of Google pop up login screen on Mozilla?

Hi Can anyone finally explain to me how can I get rid of the most annoying Google pop up screen in my Mozilla browser? I am unable to find a straight answer, everyone i… (read more)

Hi

Can anyone finally explain to me how can I get rid of the most annoying Google pop up screen in my Mozilla browser? I am unable to find a straight answer, everyone is suggesting some sort of plugin that blocks popups but it didn't work for me.

Asked by Digitalmind 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Firefox slows down on OSX

When using Firefox on OSX (Ventura 13.4) after about 1 day Firefox slows down so much I have to quit the application and restart it. Then it is back to normal speed. I'… (read more)

When using Firefox on OSX (Ventura 13.4) after about 1 day Firefox slows down so much I have to quit the application and restart it. Then it is back to normal speed. I'm not sure if this is an OS-X issue or Firefox issue, but restarting the app fixes it for a few hours, then its incredible slow again.

Asked by dave.civello 5 months ago

Last reply by cor-el 5 months ago

Cannot view/use extensions

I cannot get my extension e.g. OneNote clipper to work or be visible on my toolbar? I have tried suggestion but still not visible or working on my toolbar. Any suggestion… (read more)

I cannot get my extension e.g. OneNote clipper to work or be visible on my toolbar? I have tried suggestion but still not visible or working on my toolbar. Any suggestions appreciated.

Asked by Jacqui 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Can no longer save bookmarks as of a week ago

As of a week or two ago I can no longer save URLs to bookmarks folders in my bookmarks toolbar. I can drag and drop it but nothing happens, does not save in that folder.… (read more)

As of a week or two ago I can no longer save URLs to bookmarks folders in my bookmarks toolbar. I can drag and drop it but nothing happens, does not save in that folder. Neither can I save a URL via clicking on the star then choosing a folder. Doesn't stick in the folder. How can I fix this.

Asked by Holly G 5 months ago

Last reply by cor-el 5 months ago

Search Shortucts not working: "*", "%", "^"

Hello, I'm trying to use the, "*", "%", "^", in my browser bar. What exactly do these do? After entering the shortcut I get a "Tab" or "History" button that shows up in … (read more)

Hello,

I'm trying to use the, "*", "%", "^", in my browser bar. What exactly do these do? After entering the shortcut I get a "Tab" or "History" button that shows up in the search bar and then after hitting enter nothing happens. Isn't this feature suppose to search inside all my open tabs and my History? Nothing happens after I hit enter.

Thank you.

Asked by max139 5 months ago

Last reply by cor-el 5 months ago

Using Firefox today had trouble with online checking account Submit button grayed out, including trying to get a new Comcast account Continue button was grayed out--I need help to resolve this issue.

Basically in my online banking with chevron to login button is grayed out and won't allow me to login, including comcast account Continue button is grayed out. This is an… (read more)

Basically in my online banking with chevron to login button is grayed out and won't allow me to login, including comcast account Continue button is grayed out. This is an urgent matter because I can't get comcast online application for new account completed.

Asked by mailto159 5 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Bold type is garbled on my home page and on some web pages

At moment and for the past week or so, my email and other web pages garble all the bold type. This has happened periodically for the better part of a year. It will be nor… (read more)

At moment and for the past week or so, my email and other web pages garble all the bold type. This has happened periodically for the better part of a year. It will be normal for a month or so then be garbled as shown in the attached screen shot. This only happens on Firefox, not on Mac mail, Google Chrome, or Safari.

Asked by bess design 5 months ago

Last reply by cor-el 5 months ago

Websites not loading properly on Firefox

Since the update before the most recent one, web pages of major sites are not loading properly in Firefox on Mac laptop. Cannot load Hulu, MSN News, Booking.com, but they… (read more)

Since the update before the most recent one, web pages of major sites are not loading properly in Firefox on Mac laptop. Cannot load Hulu, MSN News, Booking.com, but they work fine on Chrome. I've used Firefox since its inception and I hate using Chrome, but it looks like I am going to have to, as I cannot get any response or support from Firefox. Is there any hope at all or should I just get used to Chrome? This is my second post--I attached screen shots to the first one, but no response, so I'm thinking they have no fix.

Asked by suzanne77 5 months ago

Last reply by jonzn4SUSE 5 months ago