Lose all my tabs and sites upon reboot

Firefox has always maintained that current tabs will be restored after a reboot of the browser, and indeed that was the case for the first half-dozen years I've been a su… (read more)

Firefox has always maintained that current tabs will be restored after a reboot of the browser, and indeed that was the case for the first half-dozen years I've been a subscriber. That has not been the case for the past 4 - 6 months however. I have the correct Settings for this, so it is not on my end. Why do I always get a fresh Firefox browser whenever I update the version (which is quite regular lately . . . maybe a new version of Firefox every 3 weeks). Please help.

Asked by boersarama 4 months ago

Last reply by cor-el 4 months ago

the Firefox browser

I have followed instructions, installed the new Mozilla and, when trying to use it, I get a message to search with google or enter address. Then, I am told that the "bro… (read more)

I have followed instructions, installed the new Mozilla and, when trying to use it, I get a message to search with google or enter address. Then, I am told that the "browser has crashed . . just tell it to restart" . . . repeatedly Is it not compatible with a Lenovo laptop? Gail Whitaker

Asked by gmwhitaker1956 5 months ago

Last reply by zeroknight 5 months ago

Error Firefox :(

Hey everyone, I've been encountering a persistent error with Firefox, and I'm hoping someone here might have a solution. Whenever I try to open Firefox, I keep getting a… (read more)

Hey everyone,

I've been encountering a persistent error with Firefox, and I'm hoping someone here might have a solution. Whenever I try to open Firefox, I keep getting an error message that says "Secure Connection Failed" for certain websites. It's really frustrating because it's preventing me from accessing important sites. I've tried clearing my cache and cookies, but the issue persists. Has anyone else experienced this problem, and if so, how did you resolve it?

Thanks in advance for any help you can provide!

Asked by jasime 2 months ago

Last reply by cor-el 2 months ago

How to turn off "show search terms instead of URL"?

I recall turning off this garbage at some point. Now it's hardwired without a way to turn it off in Search settings!! Is there anything I can do to turn it off? … (read more)

I recall turning off this garbage at some point. Now it's hardwired without a way to turn it off in Search settings!!

Is there anything I can do to turn it off?

Asked by Fry-kun 3 months ago

Last reply by cor-el 3 months ago

"Refresh Firefox" ruined my profile with no backup

I just want to express my frustration. Today during removal of Firefox (due to bug in Windows "winget" upgrader I got two versions of FF - 122.0 and 122.0.1 so wanted to… (read more)

I just want to express my frustration.

Today during removal of Firefox (due to bug in Windows "winget" upgrader I got two versions of FF - 122.0 and 122.0.1 so wanted to remove one) I accidentally clicked "Refresh Firefox instead" without knowing what's going to happen in a few seconds.

Soon I was presented with a nice and clean Firefox window with no open tabs, no history and no addons.

I quickly went to my profile folder (%APPDATA%\Mozilla\Firefox\Profiles) only to discover that no full backup was made prior to "refreshing". There were some files preserved - places.sqlite, cookies.sqlite, but no addons, and no sessionstore.jsonlz4. From what I can see, some of the carefully tweaked settings in about:config are also lost.

Fortunately I made my own backup on 10th of October 2023, so I recovered most addons and some of the open tabs. I'm now in the process of restoring other tabs from history. But I like to have them open for weeks or even months, so it's going to take me a lot of time.

The Refresh Firefox thing should be removed because it only destroys data. OR MAKE THE DAMN FULL BACKUP OF THE ENTIRE ***UNTOUCHED*** USER PROFILE ***BEFORE*** REFRESHING IT!!!!!!!!!

You never cease to disappoint, Firefox. Now I'll waste a lot of time to restore what I had before clicking that damn button. And I need to set up a regular profile backup because I cannot trust the software I tried to trust the most... No wonder you're losing users. That is totally unacceptable.

Any clues on how to restore my profile to the state before the "refresh" disaster?

Asked by Anonymous 2 months ago

Last reply by cor-el 2 months ago

need my old passwords from my firefox

I accidentally deleted my firefox and didnt backup my passwords that were on it., I no longer have the computer that the firefox was on. How can i get all my passwords… (read more)

I accidentally deleted my firefox and didnt backup my passwords that were on it., I no longer have the computer that the firefox was on. How can i get all my passwords? I really need them.

Asked by angel26554 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Why does my Browser now open items over the top one tabs

I've lost all my open tabs....and I can see them in history, but when I open any historical item,...it loads it over the top of the only open tab I now have...as a result… (read more)

I've lost all my open tabs....and I can see them in history, but when I open any historical item,...it loads it over the top of the only open tab I now have...as a result I only have one tab. Its a mess what have you done?

Asked by derek79 4 months ago

Last reply by cor-el 4 months ago

Website always shows error

Dear Team, I am always facing problems when opening driverpracticaltest.dvsa.gov.uk link. the problem is with both windows and android. whenever I try to open the link it… (read more)

Dear Team, I am always facing problems when opening driverpracticaltest.dvsa.gov.uk link. the problem is with both windows and android. whenever I try to open the link it always shows error from website that they have blocked the website for security reasons. I have disable all the add-ons for this website but still get this error every time. Sometime if i do not get error it redirect me to the CAPTCHA verification but CAPTCHA never loads. no matter how many times we reload the website. I have to switch Edge just to open this website. please do something about it. Thank you

Asked by J@Y 1 month ago

Last reply by cor-el 1 month ago

Autofill address not working anymore

Autofill has been working perfectly fine until yesterday. There's not even a manage addresses in the privacy and security settings anymore. Autofill card still works, bu… (read more)

Autofill has been working perfectly fine until yesterday. There's not even a manage addresses in the privacy and security settings anymore.

Autofill card still works, but not addresses.

Asked by allanrivers99 1 month ago

Last reply by jonzn4SUSE 1 month ago

I need to see my internet data from the server from Sept 2022 to Oct 2023

I need to see every website that has been visited on Firefox from my account from Sept 2022 to Oct 2023. Please advise how I would go about doing this. Aaron … (read more)

I need to see every website that has been visited on Firefox from my account from Sept 2022 to Oct 2023. Please advise how I would go about doing this.

Aaron

Asked by Aaron Cook 5 months ago

Last reply by cor-el 5 months ago

Microsoft 365 online will not load pages correctly

Office online will not load correctly. I've attached an example of how Excel loads. This is happening with Word as well. Cache was already cleared and the browser was res… (read more)

Office online will not load correctly. I've attached an example of how Excel loads. This is happening with Word as well. Cache was already cleared and the browser was reset as well.

Asked by storres1 5 months ago

Last reply by zeroknight 5 months ago

Bookmarks menus constantly default position to "other bookmarks" position

Hello wonderful Mozilla Firefox, Could you please educate me on how I may change the default view of my bookmarks. I feel like it did not used to default to the "other b… (read more)

Hello wonderful Mozilla Firefox,

Could you please educate me on how I may change the default view of my bookmarks. I feel like it did not used to default to the "other bookmarks" in the "Manage Bookmarks" library window (ctrl+shift+o). I find it a bit annoying that it defaults all the way to the very last folder in my whole library. How to fix this? I tried to delete this folder but that is not possible. I do not need to delete, I just want for my view to default to either the very top, or possibly to remember its last accessed folder/location. Is this possible?

Thank you very much for your time and everything you do.

An avid and loyal Firefox user.

Asked by Marty 4 months ago

Last reply by Terry 4 months ago

Settings such as Experiments are turned on after updates

Hello, I hope your day is going well! (^_^) I highly dislike quite a few of the settings on firefox, especially considering they're turned on by default. The setting I ab… (read more)

Hello, I hope your day is going well! (^_^) I highly dislike quite a few of the settings on firefox, especially considering they're turned on by default. The setting I abhor is the experiment setting because mozilla is quite literally experimenting on myself and other users. You may have a different perspective on the matter but I find it disgusting that there's nothing overtly telling you that your instance of firefox is different than other peoples just so they can run experiments (technically, on YOU) but I digress. I noticed the experiment option was turned on after I thought I had turned it off. Since I turned it off, I've had to update firefox every time I start it. I happened to look at the settings and noticed that the experiment option was turned back on without my consent or knowledge. After turning it off again, firefox updated once again and guess what, the experiment setting was turned back on. Why is that and how can I prevent that from happening in the future because, again, that's a disgusting practice in my eyes.

Asked by silverstrings026 3 weeks ago

Last reply by zeroknight 3 weeks ago

Typing wrong letters pop up

Hello- I am having a very strange thing when using Firefox. I type and certain letters pop that I have not typed. It is different letters that are affected. it has bee… (read more)

Hello- I am having a very strange thing when using Firefox. I type and certain letters pop that I have not typed. It is different letters that are affected. it has been the E a number 2 shows instead s a m shows instead. There have been others but I did not make note, My solution is to close firefox and reopen. I have updated to newest version. Do you know why this is happening and a better solution. Also when I go to Chrome the letters do not transpose. HElp Stephana

Asked by stephanadlt 5 months ago

Last reply by zeroknight 5 months ago