Firefox Sync

How is it possible to just lose all my bookmarks and all of my passwords just because I asked for a new password? Why there is no message that says " When you ask for a n… (read more)

How is it possible to just lose all my bookmarks and all of my passwords just because I asked for a new password? Why there is no message that says " When you ask for a new password you will lose all your data"? Is there any other way to recover all my settings and bookmarks that I have stored?

It's unnacceptable to advertise that you are the bigest browser yet never had this issue on Chrome or any other browser! If there is no other way to recover all my data because I have also reinstalled my Windows, from scratch and I do not have the back-up locally, than, I will forever give up on this browser and will make sure that I tell everyone to stay clear of this browser!

Thank you and I await your response!

Asked by Matei Cristian 1 month ago

Last reply by cor-el 1 month ago

no autoupdate recieven on systems after these setting (screenshot)

Hi, i want to autoupdate firefox silently on a bunch of servers. When the mentioned settings are in place i'm still promted to update firefox when opening it. This isn'… (read more)

Hi,


i want to autoupdate firefox silently on a bunch of servers. When the mentioned settings are in place i'm still promted to update firefox when opening it. This isn't possible for the users as this is something a systemengineer should do. Is there anything i'm missing for a silent autoupdate? There is no JSON file in place. these settings have been distributed by a GPO.


Kind regards,

Remco

Asked by r.hardy 4 months ago

Last reply by zeroknight 4 months ago

Firefox-esr/ Firefox jumps back to page beginning while scrolling, not solved

I have followed the troubleshooting suggestions with no avail. I am currently in troubleshooting mode with all add-ons disabled. The problem persists. The only way to han… (read more)

I have followed the troubleshooting suggestions with no avail. I am currently in troubleshooting mode with all add-ons disabled. The problem persists. The only way to handle the problem is to depress the scroll wheel on the mouse and start scrolling. However, the problem returns with the next page. The problem shows up on Windows 10 as well as Debian bullseye.

I have used Firefox and Firefox-esr for years on the same platforms. This problem started about six months ago with no resolution. So what has changed? On Win 10 Firefox keeps getting updates whereas Firefox-esr never gets updates. The problem persists on both platforms. More than one mouse has been used with the same results. I have removed Firefox and Firefox-esr and re loaded them, no joy here either.

Asked by meparsons 3 weeks ago

Last reply by zeroknight 1 week ago

I'm trying to find out if I've correctly downloaded this new

I'm fairly new at this game of 'digital talking', so: I just paid for a 2yr subscription but do not see any visual evidence that this is indeed the case. How do I know I'… (read more)

I'm fairly new at this game of 'digital talking', so: I just paid for a 2yr subscription but do not see any visual evidence that this is indeed the case. How do I know I'm currently protected, isn't there an icon supposed to be on the monitor?

Asked by Jeramyah La More 2 months ago

Last reply by Paul 2 months ago

searches were slowing down, unbearably slow. I went into settings and deleted site data and cookies thinking this would unclog things. Now it cant reach the server. Anyone know what I can do to reinstate the data it needs?

I use firefox with duckduckgo as my search engine.Every search was becoming so slow so I went to settings and deleted cookies and site data thinking this would unclog thi… (read more)

I use firefox with duckduckgo as my search engine.Every search was becoming so slow so I went to settings and deleted cookies and site data thinking this would unclog things. Now I cant access any site. Is there a way to reinstate this data?

Asked by ron-watson 3 months ago

Last reply by zeroknight 3 months ago

Firefox open multiple sites

If I had multiple FIREFOX windows running, and closed FIREFOX down (not the multiple sessions, but the FIREFOX window) when I reopened Firefox all the sessions would star… (read more)

If I had multiple FIREFOX windows running, and closed FIREFOX down (not the multiple sessions, but the FIREFOX window) when I reopened Firefox all the sessions would start back up, even if I rebooted the computer. My HD failed, and now with the new system, I'm back to one Firefox opening with the home screen. How do I restore this feature?

Asked by Frank D. 1 month ago

Last reply by cor-el 1 month ago

userChrome to show "Close Tab" in File menu stopped working

Hi, I've been using the following in userChrome.css for many years menu_close { display: -moz-box !important; } to restore "Close Tab" in the File menu, based … (read more)

Hi,

I've been using the following in userChrome.css for many years

  1. menu_close { display: -moz-box !important; }

to restore "Close Tab" in the File menu, based on cor-el's response regarding restoring menu_bookmarkAllTabs here:

https://support.mozilla.org/en-US/questions/799856

This stopped working some time ago and I am finally getting around to asking why.

I do have toolkit.legacyUserProfileCustomizations.stylesheets set to true, and other items in userChrome.css are working.

I am using 121.0 at home and 115.0 ESR at work and see the same (i.e. no "Close Tab"), in both cases on Debian testing. I do see this menu item when using the keyboard to open the File menu.

Any idea why this no longer works?

thank you, Greg

Asked by greg.klanderman 3 months ago

Last reply by Terry 3 months ago

Downloading a file from a website

When I try to download a file from a a download link from a trusted website it doesn't work. When I click it it just refreshes the page and doesn't download. I'm new to P… (read more)

When I try to download a file from a a download link from a trusted website it doesn't work. When I click it it just refreshes the page and doesn't download. I'm new to PC so I don't know if its something simple or if I may need to uninstall and reinstall Mozilla. Thanks in advance for any help.

Asked by johnson.hunter7 3 months ago

Last reply by jonzn4SUSE 3 months ago

Problem logging in sertain pages

Have noticed that some web pages, where I am member, I can't activate the log in button any longer. I press the button but for some reason I dont get the pop up window we… (read more)

Have noticed that some web pages, where I am member, I can't activate the log in button any longer. I press the button but for some reason I dont get the pop up window were I am able to fill in my name and password anylonger. Same, when I am logged on to my bank and want to look att documents on the web page I can not activate these by clicking on them. I can click as much as I want but the documents won't open. First time I noticed this was in the summer when I couldn't open documents in my bank and now I can not even log on to a sertain page were I am member cause I can't activate the log on button by clicking it. Don't even know where to start looking cause this have happened from an update so it is nothing I have deliberately changed in my Firefox. I have the latest update.

Asked by TIC37 5 months ago

Last reply by cor-el 5 months ago

Firefox is being hijacked into Google.

Lately, every time I turn on my computer, Google comes up as my browser. I believe that Avast, for which I have a paid subscription, is responsible for this hijacking. … (read more)

Lately, every time I turn on my computer, Google comes up as my browser. I believe that Avast, for which I have a paid subscription, is responsible for this hijacking. I have never used Google as a browser, nor do I wish to. I have to constantly maneuver to use Firefox. I am not omputer savy, so I need help.

1. How can I prevent this? 2. Is there a Federal Agency to complain to? 3. Is Firefox aware of this?

Thank you, Nick M.

Asked by mr.nick 5 months ago

Last reply by Dropa 5 months ago

I want to stop firefox from dowmloading files when I just ask to open them

I had this problem in my last computer and I wasn't smart enough to keep the answer. Every time I look at a file, firefox downloads a copy even though all I asked to do … (read more)

I had this problem in my last computer and I wasn't smart enough to keep the answer. Every time I look at a file, firefox downloads a copy even though all I asked to do was open it. What do I have to do to stop the downloads?

Asked by Dick39 1 month ago

Last reply by Terry 1 month ago

Visuals on firefox looking choppy and pixelated on the tab I'm active in

Not sure how to explain this without the images... But I opened up YouTube just looking for some videos and uhhhhhh. I checked on other things in my computer to see if it… (read more)

Not sure how to explain this without the images... But I opened up YouTube just looking for some videos and uhhhhhh. I checked on other things in my computer to see if it's just my GPU or some weird graphic thing, but everything that isn't firefox seems to be working OK. It's not that terrible, I'm just really confused.

Why is this happening? And can I fix it? Started like... two minutes ago.

Asked by YH Wolf 2 months ago

Last reply by cor-el 2 months ago

suddenly im getting no sound on this browser

a few days ago, Firefox stopped playing sounds. Any sounds. not youtube, not on Facebook. Not even porn videos. nothing. i don't remember installing any new software and … (read more)

a few days ago, Firefox stopped playing sounds. Any sounds. not youtube, not on Facebook. Not even porn videos. nothing. i don't remember installing any new software and Chrome plays youtrube sounds just fine. I listen on headphones and when i unjack, i still can only hear Chrome's browser play sounds. It seems like its not my comp, its the browser itself and it's only happened recently. i have yet to uninstall the browser and re-install, but i think if i use the Mozilla backup program to save my bookmarks, it will save whatever setting is causing the problem as well and re-installing will get me nowhere. anyone have any clue? i'm sure it's something simple but i cant figure it out

Asked by judgeraye 1 month ago

Last reply by hamzaseo456 1 month ago

This video can't be played

When attempting to play some videos with Firefox browser, mainly from X (Twitter) I receive "This video can't be played." However, I can't play them with Safari either. B… (read more)

When attempting to play some videos with Firefox browser, mainly from X (Twitter) I receive "This video can't be played." However, I can't play them with Safari either. But it will play on Safari on another computer. I don't know what is wrong. Could it be some settings on my computer? I'm not a computer ace but know some things. Thank You for any help/ advice.

Asked by Clay 1 month ago

Last reply by zeroknight 1 month ago

Credit/Debit Errors in Browser

Hi, I'm getting errors when trying to make online card payments with Firefox. Things like, Invalid card number, not being able to type number in box provided, (No Curso… (read more)

Hi,

I'm getting errors when trying to make online card payments with Firefox. Things like, Invalid card number, not being able to type number in box provided, (No Cursor). It works ok on some sites but not others. However, if I switch to the Edge browser all transactions work perfectly. This has been happening for some time (Windows 11). I'm thinking this could be a bug but not sure.

Trevor

Asked by trevorcato 4 months ago

Last reply by zeroknight 4 months ago

bookmark backups not working on one device

I have a Mac desktop, a laptop with Windows 11, and an Android phone. I have about 120 bookmarks saved. On my Mac, they periodically backup fine and I can restore them … (read more)

I have a Mac desktop, a laptop with Windows 11, and an Android phone. I have about 120 bookmarks saved. On my Mac, they periodically backup fine and I can restore them if anything goes wonky. My phone and Windows laptop both show all the same bookmarks as the Mac. However, if I go to Manage Bookmarks to restore them on the Windows laptop, it shows many backups have occurred but only 5 bookmarks have been backed up. I have signed out of Firefox on all devices and signed back in. The Windows laptop did one correct backup showing the 120 or so bookmarks, and then every subsequent backup shows only 5 again. After a few weeks, the "correct" backup has been overwritten and is gone.

Anybody know what I can check to make the Windows laptop backup my bookmarks correctly?

Asked by tcpear32 1 month ago

Last reply by cor-el 1 month ago

Move address bar above open tabs bar

Hi, As far as I know, Firefox hasn't recently updated but somehow my address bar is now below the tabs. I have searched everywhere and can't find a solution. Searching sh… (read more)

Hi, As far as I know, Firefox hasn't recently updated but somehow my address bar is now below the tabs. I have searched everywhere and can't find a solution. Searching shows that this has been happening repeatedly for years with people having to go as far as adding code to configure it. It has never happened to me until the change appeared randomly today. Am I missing something, or has the option completely (and pointlessly) disappeared? Please point me in the right direction to restore the position of the address bar. Thanks.

Asked by jmynwa 3 months ago

Last reply by Terry 3 months ago

somehow disabled search suggestions

When i try to open youtube.com for example i used to only type in you or even you y for firefox to finish the whole URL for me, but sometime last month it dissapeared and… (read more)

When i try to open youtube.com for example i used to only type in you or even you y for firefox to finish the whole URL for me, but sometime last month it dissapeared and never figuered out why after ALOT of trouble shooting to the point where I felt the need to create a new firefox account. Can you fix this for me? or just make everything deafult?

Asked by askdavidsen 3 months ago

Last reply by zeroknight 3 months ago

Husband's laptop

I downloaded and installed Firefox and VPN to my husband's laptop (as one of the 5 allowed devices) but by signing in with my account, all of my data was migrated to his … (read more)

I downloaded and installed Firefox and VPN to my husband's laptop (as one of the 5 allowed devices) but by signing in with my account, all of my data was migrated to his laptop. How do I remove that information so that only his "stuff" is on his laptop. If I delete what is there of mine, everything is deleted across all computers. I want to reflect that he and his device is just a "user" on my account.

Asked by Connie 1 month ago

Last reply by cor-el 1 month ago