Firefox Community Forum

Ok, I screwed up.

I was trying to solve a problem I've been having with regular releases of Firefox and it occurred to me try the ESR release so I downloaded and installed it. The good news is that it solved my problem, the bad news is that I just barrelled into it without thinking, assuming that my logins and bookmarks would just transfer over like with regular releases. They did not. It turns out I should have made a backup of those things first and I can't open the old regular release of Firefox to properly back-up those things now. Oops.

I've been reading lots of forum posts here and elsewhere trying to get those files into ESR and I haven't been successful. From the profile manager I've located the profile that still contains that info and I've tried:

Copying and pasting the "logins.json" and "key4.db" files from the "default-release" profile into the ESR profile which didn't work.

From "about:profiles" I also tried to "launch profile in a new browser" of the default-release profile so I can open that profile and properly back-up bookmarks and logins but I get a prompt to create a new profile which I tried several times and only resulted in several profiles of the ESR release.

Then it occurred to me that If I could just delete all instances of ESR and open the old default-profile then I could back-up the logins and bookmarks, THEN download and install ESR again and import those files but before diving into that I need to make sure that won't loose my original default-release profile info.

So experts, does that sound reasonable? Delete all instances of ESR so I can open the regular Firefox? What's the best way of going about that?

Thank you.

I had a problem with my Zotac PC and had to do a reset, when done none of my passwords or bookmarks came back after the resety even though Firefox asked for my password and email to send me a code but everything is gone and I have way to reach some of my frequently used sites, can you please help? Thank you, George Morris

My Firefox crashed and one of my windows with a bunch of tabs was lost. I have a bunch of windows open for dedicated sorting of tabs (one for socials, one for videos, etc). Earlier, my Firefox crashed and it attempted to restore my session but did not restore one specific window I had. I looked in the "History > Recently Closed Windows" and it was not there either. This specific window had a bunch of work related things on it and while I can sift through my history and re-open each tab individually and rebuild it that way, that's really frustrating and time consuming. Is my window just lost now?

with this new version i lost everything i need to get back to an older version and get all my extentions my bookmarks back all my s desktop items that i had linked to firefox are gone i can no longer get face book or anything back to firefox book marks every thing i had with firefox

and

What seems like ages ago Firefox stopped displaying bookmarks I addition it would not add new bookmarks nor restore the existing ones. I've gone through all of the corrective procedures listed on and off but nothing works. As a final attempt I deleted the program and reinstalled it. No change. It seems to me that perhaps a missing file from another program or system is missing. Maybe!

I have been using an alternate system for some time. When installed it had no problem finding all of the Firefox bookmarks and placed them on the menu bar as "Firefox Bookmarks". I have no issues with using them but all new ones are stored in the current browser. Thus the new ones do not go into the folders previously set up. I've avoided moving them manually to the new system due to the volume but I am ready to bite the bullet.

I prefer Firefox but it's just not working.

Can anyone save Firefox for me.

I find that three or four times a month, the links to all my bookmarks disappear. The bookmark folders and bookmark names are still shown but there are no URLs. If I restore to a few days previously they are work again. Why?

Hello, all my bookmarks have disappeared since installing the Firefox VPN. How can I recover them? Thank you for your help. Operating system: Windows 10 Pro Regards.

After an unwanted and un-needed update, all my tabs closed and I can't find them again. Then after rolling the browser back to a previous version, now all of my bookmarks are gone. I want them back where are they on the hard drive.

My bookmarks disappeared and I do not know why.

I have tried to restore bookmarks following the directives obtained online. Somehow this has not been successful, and this remains a giant puzzle to me.

I can see the bookmarks in Library, but I have not been successful in figuring how to transfer that listing to the Bookmarks tab at the left-sided top of the frame of the browser.

Thank you.

Marvin Makinen [email removed]

Firefox was misbehaving. I didn't see an obvious link to reinstall, so I went to the Mozilla site and initiated the install. There was an error message indicating that it did not complete. It now seems that I have lost all my settings/bookmarks/history etc. Please help.