Showing questions tagged: Show all questions

Restore session

For the second time, FF opened w/o restoring the previous session's tabs. The first time I was able to restore the tabs. This time I can't. And can't figure out how to fi… (read more)

For the second time, FF opened w/o restoring the previous session's tabs. The first time I was able to restore the tabs. This time I can't. And can't figure out how to fix it or why this is happening since I have the restore previous session box checked.

Asked by Doug Newcomb 6 months ago

Last reply by jscher2000 - Support Volunteer 6 months ago

unbelievably disappointed - update deleted bookmarks and backups?

so, update to 138.0.4 (64-bit) resulted in deletion of both my bookmark library AND all the backups? fantastic. over a decade of important bookmarks - gone. thanks g… (read more)

so, update to 138.0.4 (64-bit) resulted in deletion of both my bookmark library AND all the backups? fantastic. over a decade of important bookmarks - gone. thanks guys, you're awesome.

Asked by comstock.dave 5 months ago

Last reply by Paul 5 months ago

how to recover lost data

I shutdown my laptop. When it came back up, my fire fox pages were gone. I have the sync option on so I don't know why I lost all of my stuff, files, and documents. … (read more)

I shutdown my laptop. When it came back up, my fire fox pages were gone. I have the sync option on so I don't know why I lost all of my stuff, files, and documents.

Asked by valerie63 6 months ago

Last reply by jscher2000 - Support Volunteer 6 months ago

Hi, I recently authorised an update and now how lost all my GUI data > my bookmarks and tabs, passwords and history too.

Hi, I recently authorised an update and now how lost all my GUI data > my bookmarks and tabs, passwords and history too. I had to reinstall Firefox through Edge on my … (read more)

Hi, I recently authorised an update and now how lost all my GUI data > my bookmarks and tabs, passwords and history too. I had to reinstall Firefox through Edge on my Windows 10 laptop because of the update which froze the system. Can you help me to access this valuable information and let me continue with the best browser I have been using for over a decade please? Why have I lost my data? Thank you in advance.

Asked by anilparmar80 5 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

MAY 2025 138.0.4 Lost settings and data

Lost all my settings passwords and the rest because I updated to the new version. How do I get my screen back to my decade comfort? No passwords, no history, no tabs &a… (read more)

Lost all my settings passwords and the rest because I updated to the new version. How do I get my screen back to my decade comfort? No passwords, no history, no tabs & bookmarks. It's all gone! Please help. Thank you in advance. Apee

Asked by anilparmar80 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Bookmarks

I restarted Firefox and noticed my toolbar book marks were missing. In further inspection, I noticed all my bookmarks over many years are missing. This is obviously a dis… (read more)

I restarted Firefox and noticed my toolbar book marks were missing. In further inspection, I noticed all my bookmarks over many years are missing. This is obviously a disaster. What happened? Is there way to recover this information?

Asked by joe12 5 months ago

Last reply by shagedorm 3 months ago

some of my shortcuts are missing this morning

Some of my shortcuts were missing on Firefox when I started my laptop this morning. I tried restarting my computer but that didn't help. I really don't know what topic fi… (read more)

Some of my shortcuts were missing on Firefox when I started my laptop this morning. I tried restarting my computer but that didn't help. I really don't know what topic fits best. I am not at all tech savvy when it come to computers.

Asked by nancy r 5 months ago

Last reply by Denys 1 month ago

Bookmarks

Dell just installed the Win 11Pro and a new security system on my PC. My Bookmarks disappeared. Can you help? The Recover Bookmarks instructions don't work, or I'm not … (read more)

Dell just installed the Win 11Pro and a new security system on my PC. My Bookmarks disappeared. Can you help? The Recover Bookmarks instructions don't work, or I'm not following the instructions.

Asked by harry.shortland 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

missing tabs

Firefox is supposed to keep all tabs (session) when computer is shut down. overnight last night, all my tabs disappeared except two that were last used. need to restore … (read more)

Firefox is supposed to keep all tabs (session) when computer is shut down. overnight last night, all my tabs disappeared except two that were last used. need to restore them but instructions talk about deleting bookmarks etc. please instruct and clarify!

thanks!

Asked by Linda J Gaeta 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

My bookmarks

In Polish translation. My tabs were thrown out after the storm that took place in Poland. I have security and the like. Second browser Opera. Everything is saved. I don't… (read more)

In Polish translation. My tabs were thrown out after the storm that took place in Poland. I have security and the like. Second browser Opera. Everything is saved. I don't know why I can't restore the data.

Asked by mastmaqiu1 5 months ago

Last reply by mattc 5 months ago