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Firefox will not process certain forms correctly for at least 5+ yrs

Firefox has always had problems processing forms. Not every time, just once in a while and that can be so infrequent that I don't see the browser being the issue until I… (read more)

Firefox has always had problems processing forms. Not every time, just once in a while and that can be so infrequent that I don't see the browser being the issue until I contact support at the company whose site I'm having issues with. This could be processing a checkout form on a site after purchasing an item. This latest incident involves me trying to fill out an open enrollment form for benefits at the 3rd party benefits administrator because I got fired in Nov [along with many others]. I tried to fill out the re enrollment form and it simply went in circles and never completed. The name of the benefits administrator is "bswift" if that makes any difference. You know what they told me when I called and said I was using Firefox? "Well... you should be using Chrome or Edge." Doesn't happen often, but companies know there is a problem with Firefox. In that case, why are there ZERO help articles on this site on the issues of forms? I tried phrasing the question 5 different ways. The last one gave "Found 52 results for ‘forms don't work’ for ‘All Products’ ". If the companies that I call know that Firefox is an issue, and this has been going on for a LONG time, years, then why has this not been addressed? Either by Mozilla, or by someone in the Forums? Not a single one of the 52 results were even close to my issue. I am simply at a lost to understand why I am the only one in the world forms don't work for. I have to stop, move to Chrome, and start whatever it was I was doing all over again. I have been using this product since Netscape 1.0, and was around long before windows or browsers existed. Any insights are appreciated. Thank you.

Asked by Michael Hanson 6 days ago

Last reply by Denys 1 day ago

Hello, Support Staff, why is Firefox slowing and making my emojis and GIFs on LinkedIn so hard to access?

I don't understand the reason Firefox is slowing down and making my emojis and GIFs on LinkedIn very difficult to access. This isn't a problem on other sites. Any soluti… (read more)

I don't understand the reason Firefox is slowing down and making my emojis and GIFs on LinkedIn very difficult to access. This isn't a problem on other sites. Any solutions? Thank you for your consideration. marlem388

Asked by marlem388 1 month ago

Last reply by Denys 1 month ago

Copy and paste issue

I use Firefox as my default browser. This week, I noticed that I no longer have the option to copy text from my email unless I open it in a separate window and pop it o… (read more)

I use Firefox as my default browser. This week, I noticed that I no longer have the option to copy text from my email unless I open it in a separate window and pop it out. This has greatly reduced my ability to work since I have to copy and paste text from emails numerous times per day. I have experimented on other browsers and I am still able to do it when I use Chrome and Microsoft Edge. How can I fix this so I don't have to stop using Firefox?

Asked by jessica23 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

FACEBOOK NOT IN SYNC WITH FIREFOX FOR MIC & CAMERA APPLICATIONS

Hello: For a couple decades now, my favorite browser has been Firefox. I've manually enabled my Web Cam and Mic in the browser settings to work with Facebook. It se… (read more)

Hello:

  For a couple decades now, my favorite browser has been Firefox.

I've manually enabled my Web Cam and Mic in the browser settings to work with Facebook. It seems like Firefox still DOES NOT SUPPORT Facebook 's Video and Voice functionality. Anyone know, if there's a possible fix for this? Is Firefox Software Development Team working to correct this issue and is there a possible projected date on this resolution ?? Please don't hesitate to help me with this technical problem...

Thanks!

Asked by VALLEYTRAIL 1 month ago

Last reply by TyDraniu 1 month ago

how can i talk to tech support?

How can i talk to tech support? unable to share screen on both zoom and ms teams. also, limited function within browswer and zero access to both ms teams and zoom via app… (read more)

How can i talk to tech support? unable to share screen on both zoom and ms teams. also, limited function within browswer and zero access to both ms teams and zoom via application outside browser. per endnote tech support, the problem with either apple or firefox. i need to go through the process of elimination where is the problem originating.

Asked by Nicole Renae Marcy 1 month ago

Last reply by jonzn4SUSE 1 month ago

Any guidance would be appreciated.

Hi, I need help with an issue related to how my website https://forganica.com/ loads in Firefox. The site works fine on Chrome and mobile browsers, but in Firefox some el… (read more)

Hi, I need help with an issue related to how my website https://forganica.com/ loads in Firefox. The site works fine on Chrome and mobile browsers, but in Firefox some elements are not rendering correctly and the layout shifts on scroll. Is there a recommended way to debug layout or CSS rendering issues specifically in Firefox? And is there any Firefox-specific setting or developer tool I should check to understand why my site behaves differently?

Moderator note: This question has been edited to correct the formatting.

Asked by Dru 1 month ago

Last reply by Denys 1 month ago

Why doesn’t Firefox support Messenger calls or end-to-end encryption? I use Firefox as my main browser, but Messenger features don’t seem to work properly, Sorry if this sounds insulting. Thank you.

Allow Audio or Video calls from messenger. and the end to end encrypt as well. if its not too demanding. thank you and sorry for the trouble.

Asked by johanz.yeoj 1 month ago

Last reply by TyDraniu 1 month ago

Phone co. log in

I'm unable to log in to Telephone Service Co. - TSC Wapakoneta, Ohio website using Firefox, but Internet Explorer logs in OK. TSC Customer Service indicated problem was i… (read more)

I'm unable to log in to Telephone Service Co. - TSC Wapakoneta, Ohio website using Firefox, but Internet Explorer logs in OK. TSC Customer Service indicated problem was in Firefox, but Firefox seems to work OK on other sites. TSC suggested I clear cache & cookies. Is this a good idea? If so, how do I do that?

Asked by ereastman 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

A link that works on Chrome or Edge does not work on FireFox.

This link: https://toastmasters77.us12.list-manage.com/track/click?u=2b525001abf480c4c4488cf7e&id=0879b3ba85&e=9eb585249c Gets this message at Zoom: Uh oh! You s… (read more)

This link: https://toastmasters77.us12.list-manage.com/track/click?u=2b525001abf480c4c4488cf7e&id=0879b3ba85&e=9eb585249c

Gets this message at Zoom: Uh oh! You seem to have lost your way. Let us help you find what you were looking for:

It should go here:

https://us06web.zoom.us/MEETING/REGISTER/KVACB9RJRH-JYBX99GBU9W#/registration

Asked by john.williams.now 2 weeks ago

Last reply by jonzn4SUSE 2 weeks ago

Facebook chat says this browser won't allow video chat. How do I change this?

I have a new laptop and am using Firefox as my browser. But when I'm on Facebook, go to chats it says that video chat isn't supported by this browser. Does Firefox not al… (read more)

I have a new laptop and am using Firefox as my browser. But when I'm on Facebook, go to chats it says that video chat isn't supported by this browser. Does Firefox not allow this? I've tried going to permissions to allow Facebook to access my camera and microphone, but unable to do so. How do I use the video chat feature in Facebook chats?

Asked by btron1023 3 weeks ago

Last reply by Denys 3 weeks ago

Can't log into my yahoo account

Ever since the last update, I haven't been able to log into my yahoo account. I am able to access the account through other browsers and on my phone but not on my laptop.… (read more)

Ever since the last update, I haven't been able to log into my yahoo account. I am able to access the account through other browsers and on my phone but not on my laptop.

Asked by setsj 5 days ago

Last reply by jonzn4SUSE 5 days ago

Can't sign in to Xfinity and it may be the browser

When I try to log into Xfinity to pay my bill I get this. Is it related to Firefox? Thought I'd ask you before I tried to work my way to a human at Xfinity Access Denied… (read more)

When I try to log into Xfinity to pay my bill I get this. Is it related to Firefox? Thought I'd ask you before I tried to work my way to a human at Xfinity

Access Denied You don't have permission to access "http://login.xfinity.com/login" on this server. Reference #18.42d3e17.1765483636.94808bfd https://errors.edgesuite.net/18.42d3e17.1765483636.94808bfd


This happened December 11, 2025

Asked by maryjean2 1 month ago

Last reply by Konstantina Papadea 1 month ago

display issues

My new computer is having issues when I open a page some of the writings are coming out broken up and unreadable and the tech people at my computer company I brought it f… (read more)

My new computer is having issues when I open a page some of the writings are coming out broken up and unreadable and the tech people at my computer company I brought it from says that the problem is the browser and not the driver. This problem only happens in Firefox and not Edge, can you help?

Asked by Richard 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago