Showing questions tagged: Show all questions

Trouble signing into some websites, mainly Cloudflare

I'm seeing a new trend with websites that use cloudflare like restaurant accounts, Ace Hardware, and freecycle.org. Cloudflare either rejects me upon clicking it (freecyc… (read more)

I'm seeing a new trend with websites that use cloudflare like restaurant accounts, Ace Hardware, and freecycle.org. Cloudflare either rejects me upon clicking it (freecycle), or it keeps cycling with its checkbox and doesn't do anything else (Hyatt). I contacted freecycle.org and they didn't know the reason. However, I can get through cloudflare using the Chrome browser. Is this fixable, because I really want to stay with Firefox? I am up to date on my drivers, Win10, and Firefox. Thanks!

Asked by mr_greg4 4 months ago

Last reply by Denys 4 months ago

ACCESS DENIED GROUP ON LOGIN

I'm unable to access GroupOn from my laptop while using FireFox browser. When I attempt to log on using my Email user name, a message that states "ACCESS DENIED" appears.… (read more)

I'm unable to access GroupOn from my laptop while using FireFox browser. When I attempt to log on using my Email user name, a message that states "ACCESS DENIED" appears. I have followed the steps to clear the cache but doesn't correct this issue. I'm able to access using my email user name using an alternative browser but I prefer FireFox. Currently running Windows 10. I receive emails from GroupOn using the same account that I attempt to log on with and receive the "ACCESS DENIED" response. Any knowledge would be appreciated

Asked by JCmeyla 5 months ago

Last reply by Denys 5 months ago

Broken Sites

I am encountering an increasing number of sites that don't work with Firefox but do work with Chrome. I have tried turning off add-ins without success. Is there a way I c… (read more)

I am encountering an increasing number of sites that don't work with Firefox but do work with Chrome. I have tried turning off add-ins without success. Is there a way I can easily reset Firefox to its initial state and then return it back.

Asked by john_neufeld 5 months ago

Last reply by Paul 5 months ago

Dates and calendars wrong on some websites

Two websites I went to using Firefox today displayed the date as 6\18\2025. Today is 6\19\2025. One of them displayed the July 2025 calendar and would not allow me to c… (read more)

Two websites I went to using Firefox today displayed the date as 6\18\2025. Today is 6\19\2025. One of them displayed the July 2025 calendar and would not allow me to click back to June. I have two Firefox Extensions on, UBlock Original and Chameleon. Any idea what may be causing this. I'm using a MAC.

Asked by bob 4 months ago

Last reply by Denys 4 months ago

HBO max won't load anymore

Recently my HBO max started to not load on firefox... I've tried the usual suspects, cleared cache and cookies multiple times, but when trying to pick a profile, just a b… (read more)

Recently my HBO max started to not load on firefox... I've tried the usual suspects, cleared cache and cookies multiple times, but when trying to pick a profile, just a black screen loads. Nothing happens.

Picture below, every logged link of the site is like this, i can only access links before login, like answers/support/ads,campaigns etc. Those kind of pages load.

Also, sometimes, when accessing the site through search engines, the site loads, but on a different profile than the one I use, but when trying to switch profiles, the same thing happens again, nothing loads.

Asked by jobomon 4 months ago

Last reply by jonzn4SUSE 4 months ago

Some Chrome features not present in FF

Does FF offer a setting to address the following two incompatibilities? 1. In the iCarol web app, as the user is approaching the timeout limit, in Chrome the browser ta… (read more)

Does FF offer a setting to address the following two incompatibilities?

1. In the iCarol web app, as the user is approaching the timeout limit, in Chrome the browser tab flashes a warning. This does not happen in FF.

2 In the Diaplad web app, if the user needs to record a voicemail greeting, in Chrome this ability is present. In FF this ability is not present.

Asked by wmblaney 4 months ago

Last reply by Denys 4 months ago

Yahoo's new email format.

With Yahoo's new email format, my page seems to jump while I am trying to respond to an email. Do I need to change any Firefox settings for Yahoo to work correctly, or is… (read more)

With Yahoo's new email format, my page seems to jump while I am trying to respond to an email. Do I need to change any Firefox settings for Yahoo to work correctly, or is this strictly a Yahoo problem?

Asked by MysteryKam 4 months ago

Last reply by Denys 4 months ago

In trying to access the site The Atlantic, I get the folling error message

The Atlantic.com site says: as below, this was not the case in the past. Similarly with the NY Times I did not have this problem before I went on vacation on 10 June. Ne… (read more)

The Atlantic.com site says: as below, this was not the case in the past. Similarly with the NY Times I did not have this problem before I went on vacation on 10 June. Neither tech support can help. This problem does not occur if I use EDGE

Why have I been blocked?

This website is using a security service to protect itself from online attacks. The action you just performed triggered the security solution. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data.

For the NY Times site, I get the following for some but not all articlesarticles

You have been blocked from The New York Times because we suspect that you're a robot. Why am I seeing this? There are a few possibilities:

   You are browsing and clicking much faster than is typical of a human being
   Something is preventing Javascript from working on your computer
   There is a bot with the same IP address as you

Asked by guttmang 4 months ago

Last reply by Denys 4 months ago

Firefox is preventing me from booking a flight online.

I've tried to book flights repeatedly online and Firefox is preventing it. How do I nknow? because I went to Safari and the bookings went straight through. Same bookings,… (read more)

I've tried to book flights repeatedly online and Firefox is preventing it. How do I nknow? because I went to Safari and the bookings went straight through. Same bookings, same sites.

Asked by dtraer 4 months ago

Last reply by Denys 4 months ago

Bill payment using Firefox

I am unable to pay my bill at https://gwresources.watersmart.com/ using Firefox. After I fill out all the payment info, the website comes back with my session has expire… (read more)

I am unable to pay my bill at https://gwresources.watersmart.com/ using Firefox. After I fill out all the payment info, the website comes back with my session has expired. I then go to MS Edge to pay my bill.

Asked by Ray Barmore 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

when logging into "my telus" returns (type "PingFedError" status 500 fields [] message "PingFed: [400] Client id does not match the id of the client to whom the authorization code was issued.")

Is this perhaps because of the email i use for Mozilla login is different? Also Firefox is not my default browser on this windows PC, Microsoft Edge is, (although rarely … (read more)

Is this perhaps because of the email i use for Mozilla login is different? Also Firefox is not my default browser on this windows PC, Microsoft Edge is, (although rarely used) when I do sign in with Edge the login proceeds normally. any suggestions? this is obviously not critical but I am seeking clarification.

Asked by abies57 4 months ago

Last reply by Denys 4 months ago

accordion controls don't work (open up) on any webside in firefox but do in other browsers

Regardless of website Accordion controls don't work / open to show information. These controls work fine in other browsers and work fine on the same sites. Is there a set… (read more)

Regardless of website Accordion controls don't work / open to show information. These controls work fine in other browsers and work fine on the same sites. Is there a setting I am missing. it also works on other macs I own. Thanks

Asked by Seymour Klausner 4 months ago

Last reply by Balázs Meskó 4 months ago

Google message about unusual traffic on the network

Although I received an answer on this question, I probably was not detailed enough to indicate why this seems to be an issue with Firefox's interface with Google, as oppo… (read more)

Although I received an answer on this question, I probably was not detailed enough to indicate why this seems to be an issue with Firefox's interface with Google, as opposed to only Google. When I'm clicking on the Google search bar I get the attached message indicating unusual traffic on the network and requiring me to do the captcha crap. What I failed to mention before is this does not happen if I use Chrome or if I go through Duck Duck Go and then into Google from there. It only happens in the top search bar on Firefox. The reason it's so frustrating is the captcha keeps going through multiple pictures, even though the captured screens are accurate for the requested pics. Perhaps someone can suggest a solution even if you still don't believe it's a Firefox issue. I'm not a computer or network expert so a more detailed explanation for how I can solve this would really help me out. Thank you.

Asked by Doug Green 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago