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Costco website-desktop

Recently transferred to a new desktop computer. Tried logging into the Costco website and using the Firefox browser(my preferred) the website is no longer recognizing my … (read more)

Recently transferred to a new desktop computer. Tried logging into the Costco website and using the Firefox browser(my preferred) the website is no longer recognizing my log in email and password. My email and password did work on my old desktop. So, I tried entering in my info in the Chrome browser and it worked. So I'm wondering why? I cleared my cashe and cookies also.

Asked by californiazippy 1 month ago

Last reply by Shirmaya John 1 month ago

Somehow got 'infected' by a web app and want to get rid of it

I was going to random name generator sites yesterday and I went to one that is called www.behindaname.com and it 'dropped' a web app into my firefox browser somehow. I a… (read more)

I was going to random name generator sites yesterday and I went to one that is called www.behindaname.com and it 'dropped' a web app into my firefox browser somehow. I am running version 143.0.1

Now, there is an icon in the taskbar, right in the address box between toggle reader view and bookmark this page. When you hover over it, it drops a popup message "add tab to taskbar".

In my Windows 10 menu, it shows under recently added on the start menu, as "behindaname"

If you right click on this and click on 'open file location' it opens a directory "C:\Users\Steve\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Firefox Web Apps" and in this directory is behindaname and under file type .lnk

If you right click on the recently added on start menu "behindaname", and select uninstall, it opens up the Windows 10 uninstall menu, but it isn't listed in there anywhere.

if you rightclick that behindaname.lnk and click on properties, under Target : it gives "C:\Program Files\Mozilla Firefox\firefox.exe" "-taskbar-tab" "b3fa7206-2a6c-4b7b-9427-c051524970ed" "-new-window" "https://www.behindaname.com" "-profile" "C:\Users\Steve\AppData\Roaming\Mozilla\Firefox\Profiles\1ippdfls.default-release" "-container" "0"

I would just delete the link, but since it is putting that icon on my taskbar and it is giving that target, it is hiding somewhere. I am just not up to speed on web apps and other browser malware, at least I consider it browswer malware, to know what is going on and how to completely get rid of it. I would appreciate any help anyone can give me. Thank you, Steve

Asked by SteveH_66 1 month ago

Last reply by Denys 1 month ago

Bing Search Engine

When I download firefox, the download automatically shows Bing as the search engine, even if I designate another search engine such as Chrome. I want to delet eBing from… (read more)

When I download firefox, the download automatically shows Bing as the search engine, even if I designate another search engine such as Chrome. I want to delet eBing from FireFox or I will have to use another browser,

Asked by wlvincent99 1 month ago

Last reply by Denys 1 month ago

Work Account?

Hello Support, I noticed when I used "bing" to search mobile web sites, it would not open pages unless I pressed F5 to refresh the page? In some case idmobile.co.uk … (read more)

Hello Support,

I noticed when I used "bing" to search mobile web sites, it would not open pages unless I pressed F5 to refresh the page? In some case idmobile.co.uk would not work or open the page?

So I decided to change the browsers search tool and chose "duckduckgo". I then noticed at the top of the web page that it says firefox was being managed by my "work account".....? I really don't want my work to see or even manage my personal firefox account, and I would like to know, how I can stop work from accessing firefox please? Afterall I never set it up for work use, as this is my perosnal computer and nothing to do with work at all?

Perhaps you can advise me what best to do.

I look forward to hearing from you.

Many thanks

Kind regards Stuart.

Asked by Stuart 1 month ago

Last reply by George Kitsoukakis 1 month ago

Firefox changing Configurations on Update

I am getting exhausted with Firefox changing my configurations when updating. I always turn off automatic update for all software I use. I even turn off Windows updates… (read more)

I am getting exhausted with Firefox changing my configurations when updating. I always turn off automatic update for all software I use. I even turn off Windows updates. These updates always break something I regularly use and offer me little if anything that improves my experience.

Recently, the update modified my configurations to allow automatic updating. So I had to turn that off. A recent update removed the simple "!gm" shortcut to Google Maps. I had to create a new shortcut for Google Maps so I could type into the URL bar something like "!gm Missouri" to get the map to display. It wasn't displaying before this and returned search results like "General Motors". Ugh.

Can't Firefox stop updating my configurations and making life difficult for me?

Asked by Bill 1 month ago

Last reply by jonzn4SUSE 1 month ago

Want to download grocery flier

I want to download a grocery flier without having to use screenshot. The grocery chain does not include a download option. Can I do this with Moxilla Firefox as my brows… (read more)

I want to download a grocery flier without having to use screenshot. The grocery chain does not include a download option. Can I do this with Moxilla Firefox as my browser, on Windows 10

Asked by Marilyn Jackson 1 month ago

Last reply by jonzn4SUSE 1 month ago