Firefox Community Forum

Hello Mozilla Support,

I need help recovering my old Firefox Sync data.

I recently formatted my C: drive and installed a fresh Windows installation. My old Firefox profile and local data were on the previous Windows installation.

After reinstalling Firefox, I signed into the same Mozilla account, but I could not find my old Recovery Key. I therefore used the option indicating that I had forgotten/lost the Recovery Key and I reset my Mozilla account password. I was then given a new Recovery Key.

After completing the password reset, I found my original/old Recovery Key.

Unfortunately, I no longer have the old Firefox profile because the C: drive was formatted, and I do not have another device containing the old Firefox data.

I still have the original Recovery Key.

Is there any possibility that my old encrypted Firefox Sync data can still be recovered using the original Recovery Key, or is there any way to restore the data that was associated with my previous Sync encryption key?

The data is very important to me, especially my saved passwords and bookmarks.

I understand the security requirements and can provide any information needed to verify ownership of the account.

Thank you for your help.

I use Proton Pass and sometimes it pops up and sometimes not. Extension is installed. But Firefox pops up to manage password while it is not activated. See image. What can I do to have reliable Proton Pass. Thanks

Upon a Windows forced restart closing Firefox, all of my current session tabs were closed. Upon opening Firefox once again, during which it updated, Recently Closed Windows and Tabs are both dark, preventing me from restoring my previous session.

Because of this issue, I need to try and recover my previous session by scanning through the search history to find the tabs that matter to me.

Open Application Menu(three bars) > History > Manage History

This is the only way to view the complete history in some sort of chronological order. Recent History does not go back far enough and Search History is useless in this case.

A window titled "Library" pops up, which has all my search history.

Focused on "Today", double clicking a website opens it in the current tab, which surprised me. I would think that default behavior would be opening it in a new tab, but alright. I'll right click and specify open in a new tab from now on.

I scroll down, find a website, right click, and open it in a new tab. This action removes the website from it's current position in the chronological order to put it at the very top. If you had scroll down, you are now back at the very top of the list again.

This same behavior does not occur in the "Yesterday" submenu or previous months like "July", however, in the "Last 7 days" and "This Month" submenu, this behavior occurs.

All in all, this means that the chronological order of the history is not preserved and my task of restoring my previous session manually is made more frustrating by having to scroll down where I was from the top after opening each website I want to recover.

Please just "copy" what Google Chrome does, I've never had an issue with their history implementations or my previous sessions being unrecoverable. I'll be figuring out some plugin to use to resolve my previous session issue in the mean time, as I've accepted it as a bad quirk of Firefox.

The history under Firefox View almost fixes the history problems I have, to bad it's hidden under two unrelated submenus, "List All Tabs" > "View All Tabs", so no reasonable person can actually find it. I only found it after writing this up. Put that in the history section please, something like.

Open Application Menu(three bars) > History > Browse History

Currently when I click a link in and email, it always opens in Microsoft Edge even though my computer has Firefox as default browser. Is there another setting I'm missing?

General Default browser

Firefox is your default browser. Good choice.

Hi Folks,

Mozilla VPN no longer works on my Windows 10 PC. The program runs and the little desktop window appears. However, when I click Mozilla VPN on, it clicks off immediately. Ideas?

Mark

Bonjour, A l"allumage de mon ordinateur,ce matin, quand je clique sur l'icône "Firefox", une fenêtre sans mes onglets d'hier C'est une page m'invitant à télécharger Firefox. Je n'ai plus accès à mon historique et, n'ayant plus accès à mes mots de passe, j'ai du mal à ouvrir mes sites préférés. Merci par avance de votre aide. Annie Le Drévo

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