Firefox Community Forum

Shopping with an online vendor I have never contacted before, using fully updated Firefox on Win 11 Pro and ESET, the website checkout offered a "Buy with SHOP [visa] ####" blue button. '####' is the last four digits of a credit card of mine.

I did not realize until later "Buy with SHOP [visa] ####" meant "Shopify" would own the transaction. I have never established any online "Wallet" and would never do that. I had never heard of "Shopify." I did not know what it is. Now I do, and I am terrified. I have the complete source code from the page. If that would help a diagnosis, let me know. It is clear that Shopify populates the form from information it already has; how they write the HTML is less important than how they got this personal information in the first place.

Is there a setting in Firefox that allows this? If so, how can I disable it? IF Mozilla has distributed an "update" that defaults a wallet to "ON". please tell me. Tell me in simple terms how to shut all this garbage off so it stays off.

My credit card company, Chase, has Excellent Security and no charge from Shopify will be paid, ever. But what other data does Shopify have and how did they get it?

Thank you for your help. Very much!

why am i having problem having credit car acceptable it not my credit car it your sofware?

Contributor note: See also /questions/1562562.

Hi,

when using the built-in Payment Methods feature in Firefox, I find it quite difficult to distinguish between multiple saved cards, especially when they are visually very similar.

In my case, I’m working with several Stripe test cards for development, and they often only differ in subtle details (like the last digits). This makes it easy to pick the wrong card during checkout or testing.

Is there currently a way to add a custom description or label to a saved payment card (for example “Stripe test – successful payment” or “Stripe test – 3D Secure”) that would be shown in the card selection dialog?

If not, is this something that’s planned or already discussed as a potential improvement? From a developer’s perspective, this would be a big usability win.

Thanks in advance!

With reference to this question: https://support.mozilla.org/en-US/questions/1439281 from 2024

The answer was this: Disable "Suggest Firefox Relay email masks to protect your email address" in "Settings -> Privacy & Security -> Passwords".

But I already have this setting disabled. The popup still comes up. (BTW it's in "Preferences -> Privacy & Secutiry ->Passwords". The popup still comes up.

NO ONE IS WATCHING ME! I'm at home! (Except for that guy who sees what I do in bed /s)

Moderator note: This question has been edited to correct the link.

The documentation for credit card autofill states that, as a precaution CVV numbers will not be retained. Which seems to be a reasonable precaution. However I find when using autofill, that after I have entered my system password, and autofill has displayed the card number and expiration date, that a mouse click in the CVV box will cause the CVV number to be displayed in a mouseable choice box.

Is this a bug? Or an "undocumented feature"? Or simply a matter of obsolete documentation?

I also note that, when recently logging into my local library account, which uses 14-digit account identifiers, that credit card autofill asked if I wanted to save that "payment information".

John Stutz [edited email from community support forum] Using Firefox 146.0.1 (64 bit) in Windows 10 on a Toshiba Satellite L75D-A7280

Hi All

I need to remove my CC info from my profile, it takes me to the Privacy & Security tab and it tells me to look for the autofill option and on the current fire fox version i have 146.0.1 I do not see it

can anyone help me

thanks!!!!

When a site asks for my address, I try to choose one from the drop-down menu of addresses offered, but it firstly prints my address in the address window and then, when I press enter or do anything whatever, it deletes everything in the address window. Worse than that, if I try to ignore the dropdown list offered, and try to type in my own address, it deletes it.

This behaviour continues, no matter what I try to do do trick it into either (a) filling in my address, or (b) using the offered addresses in the drop-down menu. I.e. there is nothing I can do to ever get an address to stay in the address window and give me a fully filled out form - the address window always ends up empty.

I've tried to alter the settings, telling it to ignore the automatic filling in and remembering of addresses, but I can't turn this address-killer feature off.

Yes, it's made filling in forms on line impossible, since it keeps making the address-window empty

Hello,

Following a recent update, Firefox automatically deleted all of my saved addresses and payment methods. I had multiple entries saved for both, and this issue has never occurred before.

When I attempted to autofill an address today, nothing appeared. Upon checking the Payments and Addresses settings, both sections were completely empty. I did not manually delete any of this data.

Could you please investigate this issue and provide an audit report or explanation as to what happened?

Regards, Shawn

When I click to fill in a Credit Card field to pay for something, my correct card info appears momentarily, but then disappears. To execute a payment, I am forced to manually fill in all required information. I made sure the "save autofill" box was properly checked in the Settings, and it was. Names, addressed, etc. are all filled in properly; only credit card info is not.

I fill out a lot of forms online and use Firefoxe's autofill to fill in my personal info.

The problem I have is that autofill always puts a +1 in front of my phone number on the forms.

Since the form is only looking for 7 digits, it chokes with the +1 and won't submit. This requires me to manually click on the phone number field and delete the +1 so the form will submit. With the amount of forms I fill out, this creates a lot of unnecessary wasted time constantly having to correct it.

I have tried editing the phone number in autofill to remove the +1, and although it appears to do so, as soon as I save it, it comes right back again.

Is there an about:config setting that will remove this? I don't know why Firefox thought this was a good thing and not allow a way to edit it out.

Thank you for any replies

I have some names that pop up in an autofill dropdown when trying to input names. Some of them are misspelled and some are obsolete. How do i delete these? I've looked in Privacy and Settings and they are NOT present under "Addresses and more". Those are complete addresses with names. The ones i'm referring to are just names that pop up in an autofill drop down. These are names that i can't seem to find anywhere in Settings.

I came across another thread here that said try highlighting the name and Shift+Fn+Delete. This does not work

Thanks in advance.

Firefox autofilling my freaking CC number though those settings are disabled. I want to know what Firefox file my CC number is stored in.

Give me the filename -- I'll do the rest...

Hello, I'm using version 146.0.1, which is the latest update.

I need to manage my payment methods but the option is no longer present in the settings/privacy and security.

How to do firefox manages them enccore since the filling still works in case of purchase but I have to modify one so I need help.

After more than 20 years of loyalty, will I have to change my internet client?

The autofill card details isn't working. When I try to I get the message "You have no saved cards."

When I go into the Privacy & Security tab I can see that I have a number of cards saved correctly.