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Constant Crashing

No matter what I try to read or go to, Firefox crashes repeatedly. I literally cannot use it at all. I keep getting: Gah. Your tab just crashed. We can help! Choose Re… (read more)

No matter what I try to read or go to, Firefox crashes repeatedly. I literally cannot use it at all. I keep getting: Gah. Your tab just crashed. We can help! Choose Restore This Tab or Restore All Crashed Tabs to reload the page/pages.

Clicking those options fixes nothing! How do I go back to the previous version, please?

Asked by rose.treasure 2 days ago

Last reply by Paul 2 days ago

FireFox crashes sometimes when playing Amzon Prime Movies with no crash report nor anything in about:crashes

I wasn't sure what to select for the type of question so you can move it if you think another type would be better. I would have selected crashes but that isn't an option… (read more)

I wasn't sure what to select for the type of question so you can move it if you think another type would be better. I would have selected crashes but that isn't an option.

It happened again a few minutes ago while watching Star Trek First Contact. The Phoenix was about to go to warp and Firefox CTD with no crash reporter and when I looked in about:crashes there was no crash report. This exact situation happened twice while watching the movie Signal unknown or whatever the title is.

Asked by Steve7233 4 months ago

Last reply by jonzn4SUSE 4 months ago

Firefox keeps crashing my computer while playing graphics-intensive games, yet with Firefox off they function perfectly.

Firefox keeps crashing my computer while playing graphics-intensive games, yet with Firefox off they function perfectly. This seems to be still an issue since 2015. It'll… (read more)

Firefox keeps crashing my computer while playing graphics-intensive games, yet with Firefox off they function perfectly. This seems to be still an issue since 2015. It'll be a shame to switch browsers since i been using this since it was called Netscape 2

Asked by too2fun 4 months ago

Last reply by Paul 4 months ago

Firefox Red Address Bar

I believe this problem is caused by a false crash recovery loop, every time I open firefox it'll close again and then give me an annoying red striped address bar. I'm sur… (read more)

I believe this problem is caused by a false crash recovery loop, every time I open firefox it'll close again and then give me an annoying red striped address bar. I'm sure its not my extensions because I only have Ublock Origin installed.

Asked by Isaiah Diaz 4 months ago

Last reply by Ed 4 months ago

Firefox Process Still Running After Close

It appears that I have a zombie Firefox browser running because when I close the browser using the top right 'X' button, the Firefox processes are still running when I ch… (read more)

It appears that I have a zombie Firefox browser running because when I close the browser using the top right 'X' button, the Firefox processes are still running when I check Task Manager.

If I end the Firefox task and reopen Firefox the first attempt seems to be stuck crashing because there's no crash log, but I can see in the task manager there's a crashhelper. A second attempt opens just fine, but the issue with that is my previously opened browsers are gone even with the setting to reopen them is enabled.

I've tried reinstalling, disabling my extensions, and updating Java, but none of these resolve the issue.

Asked by Jerry 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Firefox Crashing

Firefox has been my browser of choice for over 15 years. Recently, it has crashed on me, causing me to lose any work I was doing. At any time, I receive a notice at the t… (read more)

Firefox has been my browser of choice for over 15 years. Recently, it has crashed on me, causing me to lose any work I was doing. At any time, I receive a notice at the top of the page stating that I'm not connected to the internet, accompanied by the Firefox Symbol. I have to restart, and then it holds for a bit before crashing again.

Asked by djproctor10 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Unexpected shutdowns

is anyone else having issues with this POS browser shutting down unexpectedly FREQUENTLY for NO reason. I thought the first dozen or so times it was updates, but only onc… (read more)

is anyone else having issues with this POS browser shutting down unexpectedly FREQUENTLY for NO reason. I thought the first dozen or so times it was updates, but only once or twice there was mention of new feature. I am SO over it and think Chrome with it's risks IS the smarter move

Asked by pleesed2meetcha 3 months ago

Last reply by Paul 3 months ago

My Firefox crashes all the time.

Why does firefox crash all the time. I can't even get on espn or msn.com. I used to be one of the biggest supporters of firefox Not anymore, it is a horrible useless b… (read more)

Why does firefox crash all the time. I can't even get on espn or msn.com. I used to be one of the biggest supporters of firefox Not anymore, it is a horrible useless browser now.

Asked by skinnyd13_0 3 months ago

Last reply by Paul 3 months ago

Firefox crashes randomly after Win 11 upgrade

I just today upgraded to Windows 11 using the save apps and files option. Now I notice several times that Firefox occasionally crashes to a white, then black screen which… (read more)

I just today upgraded to Windows 11 using the save apps and files option. Now I notice several times that Firefox occasionally crashes to a white, then black screen which requires me to log back into my windows account. Is this a known issue?

Asked by airwilly 3 months ago

Last reply by Paul 3 months ago

Firefox (upto date) constantly crashing

Hi, I have a problem of the upto date version of firefox (X64) constantly crashing on Windows 11, 64 bit some time it only stays up & running for just a matter of min… (read more)

Hi, I have a problem of the upto date version of firefox (X64) constantly crashing on Windows 11, 64 bit some time it only stays up & running for just a matter of minutes before closing without warning I can't work out what is causing it, I don't know if it saves a loading log file, updated several times but no noticeable change, still doing it at random.

yours

Ian

Asked by Ian 3 months ago

Last reply by Paul 3 months ago

Firefox crashing when switching input language

Hello, I've been having this problem recently on Windows 11 with Firefox, where switching my input language to japanese (ALT + SHIFT keys) causes the browser to crash im… (read more)

Hello,

I've been having this problem recently on Windows 11 with Firefox, where switching my input language to japanese (ALT + SHIFT keys) causes the browser to crash immediately. This happens about half to one third of the times I do it. It didn't happen before and I'm rather confused.

Searching on Google brought up a few similar experiences, such as this one, but the suggested fix (switching intl.tsf.enable to false on the about:config page) didn't work for me.

Any help is appreciated! Thank you very much in advance 😊

Asked by Dewon 3 months ago

Last reply by Paul 3 months ago