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Firefox crashes. Started when trying to sync bookmarks menu on android phone device.

Firefox crashes. Blue dots moving next to too tabs. Problem began this morning upon opening Firefox and dialogs box asked if wanted to sync bookmarks with another devi… (read more)

Firefox crashes. Blue dots moving next to too tabs. Problem began this morning upon opening Firefox and dialogs box asked if wanted to sync bookmarks with another device with Firefox.

Asked by danandjenny 2 months ago

Last reply by Paul 2 months ago

Payment methods not synchronizing

I have multiple devices all using Firefox with the same account. On one of the devices I swapped the motherboard and since all payment methods in firefox disappeared. Syn… (read more)

I have multiple devices all using Firefox with the same account. On one of the devices I swapped the motherboard and since all payment methods in firefox disappeared. Syncing is active across all devices. On all other devices the payment methods are still available.

On the device with the new motherboard, I tried to disable payment methods sync and re-enable it but the payment methods list is still empty. How can I restore all the payment methods on this device? Why they are not syncing?

Thanks

Asked by firefox3146 5 months ago

Last reply by George Kitsoukakis 5 months ago

firefox

non my my bookmarks and passwords are on my firefox and i reformatted my pc, i have never had a issue like this ever, and yes im signed into the same email i have always … (read more)

non my my bookmarks and passwords are on my firefox and i reformatted my pc, i have never had a issue like this ever, and yes im signed into the same email i have always used and didnt do anything different

Asked by SilverHaze182 5 months ago

Last reply by Paul 5 months ago

error sync data after reinstall

after reinstalling the OS, Firefox stopped synchronizing most of the data. Bookmarks were not transferred, and passwords and extensions were transferred less than half … (read more)

after reinstalling the OS, Firefox stopped synchronizing most of the data. Bookmarks were not transferred, and passwords and extensions were transferred less than half

Asked by mr.z.75 5 months ago

Last reply by Paul 5 months ago

New Firefox browser on new computer won't sync with previous Firefox browser on previous computer

As in subject ... None of my bookmarks (for instance) in my previous browser on an other computer will show up. I have tried to manually sync but nothing happens ... Best… (read more)

As in subject ... None of my bookmarks (for instance) in my previous browser on an other computer will show up. I have tried to manually sync but nothing happens ...

Best, Johan

Asked by johan.loefstroem 5 months ago

Last reply by jonzn4SUSE 5 months ago

How to restore my tabs on my initialized laptop

I logged out of my Firefox account, then reformatted my PC. After reinstalling Windows 11, I installed Firefox on the PC computer. When I signed in to Firefox, I expecte… (read more)

I logged out of my Firefox account, then reformatted my PC.

After reinstalling Windows 11, I installed Firefox on the PC computer.

When I signed in to Firefox, I expected to see my saved tabs just like I had seen them before. There is no sign of any of my previous tabs.

All my previous Shortcuts and Bookmarks are all fine.

How do I restore the previous tabs?

Asked by NAL44 5 months ago

Last reply by Paul 5 months ago

Syncing bookmarks between devices

Firefox won't sync anything since a while back, maybe since two months back, I am unable to force sync. Clearing cashe, uninstalling the app, relogging both phone and pc,… (read more)

Firefox won't sync anything since a while back, maybe since two months back, I am unable to force sync. Clearing cashe, uninstalling the app, relogging both phone and pc, neither of these syncs bookmarks across the devices. I am able to send tabs in-between the devices. Biggest issue is I can't save bookmarks on one device and expect them to be available on my other device Nokia 7.2

Asked by gabriel.jonsson 5 months ago

Last reply by jonzn4SUSE 5 months ago

confirmation code

I can't sync my new device without confirmation code! The email with it is not coming to this address: [email removed]@inbox.ru. I need this information from you: Full S… (read more)

I can't sync my new device without confirmation code! The email with it is not coming to this address: [email removed]@inbox.ru. I need this information from you: Full SMTP-log with ● Exact date and time of dispatch; ● Server response mxs.mail.ru; ● Correct sender and recipient addresses.

Asked by mutang 3 weeks ago

Last reply by Denys 3 weeks ago

Used different login ID for desktop and mobile. Need to sync mobile to desktop.

Need to sync mobile and desktop with Firefox already installed using different email ID. Since new smartphone, thought it was safer. But unable to sync. Do I install new … (read more)

Need to sync mobile and desktop with Firefox already installed using different email ID. Since new smartphone, thought it was safer. But unable to sync. Do I install new Firefox on mobile? Will I lose some saved sites on mobile?

Asked by guidedenglish753 1 week ago

Last reply by wxie 1 week ago

Profiles confusion

Hello, when I first switched from google chrome to Firefox I could not figure out how to create one browser with two profiles like I had with chrome. So I went to about:p… (read more)

Hello, when I first switched from google chrome to Firefox I could not figure out how to create one browser with two profiles like I had with chrome. So I went to about:profiles and created two separate browsers not realizing you all had an option to create two profiles under one browser. I finally figured out how to have to profiles under one browser by going here https://www.tech2geek.net/how-to-use-the-new-updated-profile-manager-in-firefox-2025/#google_vignette but I can not figure out how to sync the google chrome profile that I had previously to this new profile under the same browser. How do I sync this? I hit sync and nothing changed. I am signed in and I can not figure out how to get the browser profile to sync with this new profile under one browser. I really hate how Firefox named both of these Profiles because it is extremely hard to explain this situation.

Asked by caitiec23 5 months ago

Last reply by George Kitsoukakis 5 months ago

Cannot login to account on new laptop

I had a previous account with firefox on a different computer and attempted to login on a new one, but once i logged in none of my passwords or data transferred even thou… (read more)

I had a previous account with firefox on a different computer and attempted to login on a new one, but once i logged in none of my passwords or data transferred even though it was the same account, just curious if there’s any way i can get my info onto my new computer besides using a sync key or manually importing it

Asked by Marley Batchelor 2 months ago

Last reply by Denys 2 months ago

Я не синхронизировались данные аккаунта

I reinstalled Windows and downloaded the browser again. I logged into my account, turned on synchronization, but none of the data was synced. I am absolutely sure that sy… (read more)

I reinstalled Windows and downloaded the browser again. I logged into my account, turned on synchronization, but none of the data was synced. I am absolutely sure that synchronization was enabled on my old browser. I tried turning it off and on again, but nothing helps. Please help me get my data back!

Asked by Icing 2 weeks ago

Last reply by TyDraniu 2 weeks ago

Bookmarks synch

Hi, I use Firefox app in macos, android and ipados. The bookmarks across them are not synching automatically. I need to press sync manuelly to do. All apps are updated, a… (read more)

Hi,

I use Firefox app in macos, android and ipados. The bookmarks across them are not synching automatically. I need to press sync manuelly to do. All apps are updated, all settings look fine. Please help me synch bookmarks across platforms. Thanks a lot.

Asked by sert2 1 month ago

Last reply by jonzn4SUSE 1 month ago

Sync is not working at all, nothing has synced and all my data is missing, passwords and bookmarks....

Everything is gone, I have had to reinstall windows 4 times in the last week with a new PC and now all my sync data is gone...Chrome remembers everything fine and Mozilla… (read more)

Everything is gone, I have had to reinstall windows 4 times in the last week with a new PC and now all my sync data is gone...Chrome remembers everything fine and Mozilla did remember everything until this install and now its not syncing anything.

If this stuff is gone so am I.

Have tried logging in with my google account, tried logging in with Moz account, tried sync button over and over tried restarting, tried uninstalling and reinstalling and manually deleting all the folders STILL NO SYNC DATA AT ALL.......

Asked by Gavin Duncan 1 month ago

Last reply by Norma White 4 days ago

Can't sync Firefox Beta on Android and Windows 11

Instructions everywhere say to open Firefox on mobile, select the options menu, and select "Sync and save your data." However, "Sync and save your data" does not exist. I… (read more)

Instructions everywhere say to open Firefox on mobile, select the options menu, and select "Sync and save your data." However, "Sync and save your data" does not exist. I cannot sync my passwords from mobile to my desktop.

Asked by ryannlusk 4 months ago

Last reply by Paul 4 months ago