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Every since the last update my bookmarks are trash. I fix them but they do not stay, my toll bar book mark is gone.

Last update trashed my book marks, did you sell out to Microsoft? Toll bar gone try to fix but when I logoff it resets to trash. Not happy!!!! Oh I ready did the so ca… (read more)

Last update trashed my book marks, did you sell out to Microsoft? Toll bar gone try to fix but when I logoff it resets to trash. Not happy!!!! Oh I ready did the so called trouble shooting!

Asked by Bill 4 months ago

Last reply by Paul 4 months ago

Forced Updates - Can't Stop Them

Hi, I am at my wits end with unmanageable updates. I do a lot of research online and have tabs open and forms partially filled in a lot. This last week has seen two… (read more)

Hi,

I am at my wits end with unmanageable updates.

I do a lot of research online and have tabs open and forms partially filled in a lot. This last week has seen two unavoidable updates that caused me to lose data I'd been working on in forms that did not re-populate. I first had updates set to install only when FireFox was not running, but it forced a restart anyway - and I lost an entire page of data I'd been working on.

So I changed it to let me choose when to install, but it forced a restart anyway. This is with no notice whatsoever. I open a new tab, and it says I need to restart to keep using FireFox - at that point, every tab I go to will not let me use it. I didn't even know an update had downloaded in the background.

This is a new behavior; I used to have a choice when to download (but not when to install). I'm sure I'm missing something - but what?? Can anyone help with any ideas? Thanks in advance!

Asked by robynramm 4 months ago

Last reply by Agent virtuel 4 months ago

Multiple Version of Firefox Appearing in Task Mananger

Each time I click on Firefox from the Windows 11 Task Bar, multiple versions of Firefox appear in the task manager (see photo). Some have an icon next to them that says … (read more)

Each time I click on Firefox from the Windows 11 Task Bar, multiple versions of Firefox appear in the task manager (see photo). Some have an icon next to them that says "efficiency mode".

The attached screenshot is what I got from loading Firefox to ask this question. Multiple scans of my computer using Norton 360 -- including the Startup Scan -- have found nothing awry.

The operating system is Windows 11 Pro Edition Version 24H2 (OS Build 26,100.6584.) Firefox says it is fully up to date.

Asked by evers3 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Save existing items BEFORE a computre reset

I have used Firefox as my browser for many years. I have a Dell laptop with Windows 10,PRO installed. I have installed some new software and now need to "reset" my comp… (read more)

I have used Firefox as my browser for many years. I have a Dell laptop with Windows 10,PRO installed. I have installed some new software and now need to "reset" my computer in order to use the new software. My question concerns how, if there is a way, to save TABS and other items BEFORE doing the "reset". I have found several "suggestions" on how to do this, but here is one I would like your response. I found this on Chrome;

If you use Chrome browser, you can also go to Chrome's settings > On startup, and choose the "continue where you left off" option. This way when you relaunch the browser, it will carry on.

My question: Does Firefox have similar solution? I did a Firefox search and was unable to find any similar comments, although it is possible I was not searching in the right place. That's why I am asking this question. Please respond if Firefox has an answer or someone has posted an answer.

Thanks, krazykat1

Asked by krazykat1 4 months ago

Last reply by Paul 4 months ago

Re-load tabs

Even though I have settings set to load previous tabs when Firefox is started up but when it is restarted it doesn't load the tabs. This has only occurred the last few da… (read more)

Even though I have settings set to load previous tabs when Firefox is started up but when it is restarted it doesn't load the tabs. This has only occurred the last few days. My solution is to select "reopen all windows" which does what I want but also opens several other versions of Firefox. Noteworthy, confusing, but probably not associated: In the course of trying to work through this, I have had a baseball playing on Chrome. I ended up closing out Chrome but the baseball game audio continues even though the Chrome appears to be closed on the taskbar.

Asked by eric13 4 months ago

Last reply by t.r.ernst 4 months ago

Restore previous session is missing not even greyed out.

Restore previous session, in history, is an important setting. It has now disappeared completely as an option even though restore windows and tabs is ticked. Need to go d… (read more)

Restore previous session, in history, is an important setting. It has now disappeared completely as an option even though restore windows and tabs is ticked. Need to go deeper than the superficial help .

Asked by rbeaver1970 4 months ago

Last reply by Denys 4 months ago

New tab page is just blank

Guess I started out wrong , I have a new Win 11 computer with firefox installed , on my old Win 7 firefox machine a new tab always shows several news stories and recently… (read more)

Guess I started out wrong , I have a new Win 11 computer with firefox installed , on my old Win 7 firefox machine a new tab always shows several news stories and recently visited sites . How do I get this new computer to also do the same ?

                  Thanks !  Ken

Asked by kobark 4 months ago

Last reply by Mark 3 months ago