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Browser specific, site specific and network specific problem

Hi everyone, I've got a real curious problem. I'm a student at Berkeley City College. Firefox is my preferred browser. Sometime this semester, I stopped being able to acc… (read more)

Hi everyone,

I've got a real curious problem. I'm a student at Berkeley City College. Firefox is my preferred browser. Sometime this semester, I stopped being able to access Google.com or any google subdomain sites like Google Calendar while using Firefox Desktop at school. Here's where it gets really weird. This only happens when I using firefox windows desktop while also being on the school network. If I switch to my phone tether network then I can access Google just fine. If I launch a different browser (that is not Firefox based) like Chrome, it works just fine. I tried accessing google using Waterfox on the campus network and encountered the same problem. I consider myself to be somewhat technically proficient but this is confounding me. How could the sites at a specific domain be blocked only while using a specific browser on a specific network???

Asked by 10996923 3 months ago

Last reply by jonzn4SUSE 3 months ago

Privacy

How can I block Google and other sites from knowing everything I do on Foxfire? Every time I visit anything that has membership Google is there asking to sign me in. I th… (read more)

How can I block Google and other sites from knowing everything I do on Foxfire? Every time I visit anything that has membership Google is there asking to sign me in. I thought Foxfire was supposed to be somewhat private. Thanks!, Mark

Asked by marksg67 3 months ago

Last reply by TyDraniu 3 months ago

"The security sandbox is disabled" warning

I recently started to get a"The security sandbox is disable" warning. I have already gone into about:config my settings: Content Process Sandbox Level 8 Effective Conten… (read more)

I recently started to get a"The security sandbox is disable" warning. I have already gone into about:config

my settings:

Content Process Sandbox Level 8 Effective Content Process Sandbox Level 0 (note in about:config this setting is 6?) Win32k Lockdown State for Content Process Win32k Lockdown enabled -- default value is true GPU Process Sandbox Level 1

Firefox ver 145.0.2 (64bit)

Asked by Dave Sollish 3 months ago

Last reply by TyDraniu 3 months ago

Problems using Reddit web site

Whenever I try to use Reddit Firefox refuses to display most media elements. This has only been a problem since the recent upgrade to 145. I've tried refreshing Firefox. … (read more)

Whenever I try to use Reddit Firefox refuses to display most media elements. This has only been a problem since the recent upgrade to 145. I've tried refreshing Firefox. I've even re-installed it, using a totally new profile.

Is anyone else experiencing this? I get the following message (image attached) in the console if I inspect one of the elements involved.

Asked by ReallyPissedOff99 3 months ago

Last reply by Mark 3 months ago

"find text" pop up box

I'm having real problems with the pop up "find text" box that appears at the bottom of my Macbook Pro when I try to enter data on web pages since I updated Firefox a few … (read more)

I'm having real problems with the pop up "find text" box that appears at the bottom of my Macbook Pro when I try to enter data on web pages since I updated Firefox a few weeks ago. I can find articles on disabling this feature for PCs, but nothing for Macs. Please help !

Asked by dougieneilson 3 months ago

Last reply by TyDraniu 3 months ago

Another reason you can't group tabs

Not sure if this is the right place. There is a troubleshooting section in this article. https://support.mozilla.org/en-US/kb/tab-groups While it may be obvious, for s… (read more)

Not sure if this is the right place. There is a troubleshooting section in this article. https://support.mozilla.org/en-US/kb/tab-groups

While it may be obvious, for some reason it didn't connect. I was trying to group pinned tabs. It doesn't work. I have to unpin them, if I want to group them. If someone could add to it? I'm likely not the only one.

Thanks, Jan

Asked by jdelucien 3 months ago

Last reply by Denys 3 months ago

Signing in continually to access sites I use all the time.

Dear Community: What settings can I use so that the sites I continually use recognize me. I have to sign into my email many times a day and also to the New York Times … (read more)

Dear Community: What settings can I use so that the sites I continually use recognize me. I have to sign into my email many times a day and also to the New York Times Games which I subscribe to. Is there a way to allow these sites to recognize me without having to go through signing in each time. Even if I log out and a minute later I need to go back on. I have to go through the rigamarole of signing in yet again.

I do not have to do this on my phone as the sites recognize me. I used to be able to do this on this computer also now I can no longer do it. I believe there is something in Firefox settings that is causing this but I don't know what it is or how to change the settings that are causing this.

Asked by Francinewp 3 months ago

Last reply by Mark 3 months ago

Can't read PDF pages when I click on a PDF file

Trying to read PDF pages in Firefox. When I click on a file it says "You do not have OpenText Content Server Browser Web Extension 2.0.10 installed, or it is not enabled.… (read more)

Trying to read PDF pages in Firefox. When I click on a file it says "You do not have OpenText Content Server Browser Web Extension 2.0.10 installed, or it is not enabled. Follow these instructions to install and enable the extension." I've looked in the extension add ons but cannot find the appropriate add-on and when I go to download from file, there are no files that would are appropriate either. Any suggestions? Also, I'm using a federal government laptop if that has anything to do with it.

Thanks guys for any help you can offer....

Asked by Peter Murphy 3 months ago

Last reply by TyDraniu 3 months ago

MISSING / WIPED BOOKMARKS.

You cant just delete all my bookmarks. Im almost in tears to have lost so much. This is beyond a joke, beyond any kind of punishment or war-crime. How can you have the a… (read more)

You cant just delete all my bookmarks. Im almost in tears to have lost so much. This is beyond a joke, beyond any kind of punishment or war-crime.

How can you have the ability to delite so many bookmarks that people treasure and live with on a whim through b.s. with no apology, no meaning or reason given.

You are atrocious. This action will have caused immeasurable pain and grief to me because you suddenly decide one day you can wipe out all bookmarks on an account for no reason at all.

Shame on you, you absolutley evil harridans.

Asked by Dan-Domino 3 months ago

Last reply by Paul 3 months ago

Performance Issue Report: Firefox Unresponsive with High Memory Usage on macOS

Dear Firefox Support Team, I am writing to report an issue I’ve been experiencing with Firefox on my MacBook Air (M3, 8GB RAM). Recently, Firefox has been becoming unresp… (read more)

Dear Firefox Support Team,

I am writing to report an issue I’ve been experiencing with Firefox on my MacBook Air (M3, 8GB RAM). Recently, Firefox has been becoming unresponsive quite often, and the Activity Monitor shows significantly high memory usage. For context, I typically have two Firefox windows running simultaneously, with approximately 5 tabs open in each window (10 tabs total). This is when I notice the performance degradation and high memory usage.

To help you investigate, I’ve attached:

  • A screenshot of the memory usage in Activity Monitor when Firefox is running.
  • A screenshot of the extensions currently enabled in Firefox.

I am open to suggestions, such as disabling or removing certain extensions if they might be causing conflicts. However, I wanted to report this issue first to understand if this is a known problem or if there are optimizations planned for Firefox on Apple Silicon Macs.

Let me know if you need additional details, such as Firefox version, macOS version, or specific steps to reproduce the issue. I’d be happy to provide any information that can help resolve this.

Thank you for your time and assistance. I look forward to your response.

Best regards, Hemant

Asked by Hemant Tripathi 3 months ago

Last reply by TyDraniu 3 months ago