password blocking

I want to send this pc to repair shop and have technicians update it to windows 11. I want to protect my passwords for banking etc. that are saved on this pc. How do … (read more)

I want to send this pc to repair shop and have technicians update it to windows 11. I want to protect my passwords for banking etc. that are saved on this pc. How do I do it so techs do not have access?

Asked by Sharon Turnbull 5 months ago

Last reply by Paul 5 months ago

Secondary email will not change

I would like to change my primary email on the account and my profile shows that there is currently no secondary email. I keep inputting a secondary email address that I… (read more)

I would like to change my primary email on the account and my profile shows that there is currently no secondary email. I keep inputting a secondary email address that I could then reset to be the primary but Firefox keeps responding that the proposed secondary email is already confirmed by another user.

The proposed secondary email is under my full control and it would not be confirmed as a secondary email for anyone else. While attempting to solve this mystery, I did attempt to sign in under the proposed secondary email. I thought that if I were successful, I could close out that account. Unfortunately, while it appeared to accept the email address and a password saved on my hard drive, I also received an error message that said that I needed to sign in under the primary email.

The purpose for all of this is that I am changing to a new computer, will want to operate it without the old primary email address, and want all of my settings and history from the old computer to transfer over. Please advise. Thanks.

Asked by CME 5 months ago

Last reply by Paul 5 months ago

Firefox is super slow for me, and websites take more than minutes to load

I have around 60 tabs open accross 5 windows, and whenever I try to open a new tab, Firefox takes many minutes to load completely. I've restarted Firefox and the problem … (read more)

I have around 60 tabs open accross 5 windows, and whenever I try to open a new tab, Firefox takes many minutes to load completely. I've restarted Firefox and the problem is solved for a few days, and then it persists. I've been using Google, but I want to keep using Firefox. Fix it now please.

Asked by milanbasakodisio 1 day ago

Last reply by Seren 23 hours ago

Duplicate tabs

When I want to duplicate a tab, can I configure the 'duplicated' tab so it appears exactly next to the tab I'm duplicating instead of at the end of all the open tabs at t… (read more)

When I want to duplicate a tab, can I configure the 'duplicated' tab so it appears exactly next to the tab I'm duplicating instead of at the end of all the open tabs at the far right end of my browser? If I can't would it be too much of a bother to include that as an option we can configure? Maybe it's ridiculous or I'm using the interface wrong but it's super annoying to have to manually grab the duplicated tab and scoot it back next to the tab you duplicated from. Thanks!

Asked by 4wordsoul 3 months ago

Last reply by Denys 3 months ago

Add-On for Avast antiTrack Protection will not add in Firefox, Why?

Current response is as follows:- Oops! We can’t find that page If you’ve followed a link from another site for an extension or theme, that item is no longer available. Th… (read more)

Current response is as follows:-

Oops! We can’t find that page

If you’ve followed a link from another site for an extension or theme, that item is no longer available. This could be because:

   The developer removed it. Developers commonly do this because they no longer support the extension or theme, or have replaced it.
   Mozilla removed it. This can happen when issues are found during the review of the extension or theme, or the extension or theme has been abusing the terms and conditions for addons.mozilla.org. The developer has the opportunity to resolve the issues and make the add-on available again.

Try visiting the page later, as the theme or extension may become available again. Alternatively, you may be able to find what you’re looking for in one of the available extensions or themes, or by asking for help on our community forums.

Asked by lilly3 5 months ago

Last reply by Paul 5 months ago

Firefox: Saved credentials are no longer suggested

Hello Firefox helpers! I save my login details for various websites in Firefox version 144.0.2. Normally, I navigate to the login area of a website, and Firefox suggests … (read more)

Hello Firefox helpers!

I save my login details for various websites in Firefox version 144.0.2. Normally, I navigate to the login area of a website, and Firefox suggests the right username and password, and I just have to select the correct username.

For the past few days, I have had to enter my username and password manually to log in. The functionality for saving usernames and passwords is no longer working correctly.

In the settings dialogue some check boxes are greyed out. See attached screenshot.

What is wrong with my firefox?

Best regards Günter

Asked by guenter.thaler 4 months ago

Last reply by jonzn4SUSE 3 months ago

How do i access the AI assistant side bar?

How can i access the side bar ai, i use it quite often for classes to make sure i'm getting things right and use it to get some ideas on how to make my notes but my old l… (read more)

How can i access the side bar ai, i use it quite often for classes to make sure i'm getting things right and use it to get some ideas on how to make my notes but my old laptop had it and now this one wont let me access it at all. I need that sidebar to help me with school and it wont let me access with it. The article you provide says no way to activate it or how to download it.

Asked by Jennifer Galicia 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Is 3rd party app supposed to override primary password (master password) locked firefox?

I recently added the primary password (master passwrod) for my firefox browser from the settings. Normally it locks the browser functionality until the password is correc… (read more)

I recently added the primary password (master passwrod) for my firefox browser from the settings.

Normally it locks the browser functionality until the password is correctly entered, but one thing I noticed recently was that the hyperlinks/webpage links from 3rd party app (discord/pdf readers/etc) opens the website regardless of this password input. I can use the page to browse the internet, although the password still works for locking other things like firefox's built-in password manager.

Is this intended mechanism for a "locked" browser?

Asked by ys99116 3 months ago

Last reply by TechHorse 3 months ago