Showing questions tagged:

Retrieve data

I was signed in to my firefox account on my laptop, but then my laptop broke and cannot be recovered. I had my account set up to sync my data (i have email confirmation o… (read more)

I was signed in to my firefox account on my laptop, but then my laptop broke and cannot be recovered. I had my account set up to sync my data (i have email confirmation of this) so I signed in to firefox on my phone to retrieve passwords, bookmarks, etc. I reset my password to enter because I didn’t remember what it was (it was saved on the laptop). But none of my data appears on the mobile app. Is there a way to access my data still?

Open 1 50

Changing location for websites on Mac

Hi, I enabled the included Firefox VPN, but it only allows you to choose an entire country, and not very accurately or reliably. The help pages direct me to use Mozilla V… (read more)

Hi, I enabled the included Firefox VPN, but it only allows you to choose an entire country, and not very accurately or reliably. The help pages direct me to use Mozilla VPN to do that, so I enabled it, only to be told it's only available on Windows. How can I set my location to something else for a website on a Mac? Thanks.

Open 5 70

Widget time zones

Hello, When using the time zone widget the North American time zones appear as 3 letters rather than GMT +/- How do I set North American cities to GMT? I do not live in N… (read more)

Hello,

When using the time zone widget the North American time zones appear as 3 letters rather than GMT +/-

How do I set North American cities to GMT? I do not live in North American so GMT would make more sense for people outside North America.

Thank You.

Open 1 70

How can I get Google from interfering with my use of Firefox as my default search engine.

I wanna get rid of Google as my search engine. I have tried everything I can think of, but I can’t seem to get rid of the Google search bar coming up even though it’s on … (read more)

I wanna get rid of Google as my search engine. I have tried everything I can think of, but I can’t seem to get rid of the Google search bar coming up even though it’s on Firefox.

I 'am having a terrible time trying to get Google search engine or search bar off of my Firefox .

And I can’t seem to get some of the things that have been suggested to use for example. I’m having trouble finding I can’t find things called “search shortcuts” and I just having trouble finding the three buttons, under the Firefox app opening screen. What should I do?

Open 2 20

i can not load photos to Facebook anymore.

all of a sudden photos won't load when I try to attach them to a post on Facebook. The wheel keeps spinning. The photo goes there but won't finish or it disappears and sa… (read more)

all of a sudden photos won't load when I try to attach them to a post on Facebook. The wheel keeps spinning. The photo goes there but won't finish or it disappears and says, Can't load

Open 1 30

Why is my computer refusing to show Netflix or HBO Max. It says Old Browser. Definitely NOT true.

I am on iMac Tahoe 26.5.1. I cannot use Netflix, or HBO Max. Both say that my brower is out of date. My sofware indicates that my Firefox is the *latest version available… (read more)

I am on iMac Tahoe 26.5.1. I cannot use Netflix, or HBO Max. Both say that my brower is out of date. My sofware indicates that my Firefox is the *latest version available. Please advise.

Open 1 70

Firefox crashing every launch. MacOS Tahoe, Firefox 152..

Every time I run Firefox 152.0b10 on Macos Tahoe 26.5.1 Mini it flickers and crashes. Its reporting a webrender compositor error. I made a new installation and it worked … (read more)

Every time I run Firefox 152.0b10 on Macos Tahoe 26.5.1 Mini it flickers and crashes. Its reporting a webrender compositor error. I made a new installation and it worked but I will have lost all my extensive userChrome/Content customization, as well as hours of time today and more hours to come transferring across and doing things like typing this out and checking versions.

And it flickers awfully on the new installation so is unusable. What should I do? I'm typing this on my Macbook Pro with M3 Pro & Macos Sequoia 15.2, which is not running Tahoe as it bricks all the Adobe software on the laptop. I refuse to rent Photoshop and Premiere for the exhorbitant price Adobe charge, and am transitioning to DaVinci products but not yet done learning.

I have cleared all caches, reset all the hardware acceleration stuff to off or force-disabled, and done everything else suggested by any and every AI agent, like switch off Widevine for a bit then on, or stop UBlock0 running in any way, shape or form. Things change when such things are done but don't work.

Open 1 40

White lines appear on some images when viewing pdf documents with Firefox pdf viewer

When viewing pdf files created from MS Word (.docx) documents and sent to me I see white lines across some images but not all. This happens with Firefox on Windows 11 and… (read more)

When viewing pdf files created from MS Word (.docx) documents and sent to me I see white lines across some images but not all. This happens with Firefox on Windows 11 and linux mint (various versions). It is present on the images from the file as received and after uploading to a website. The images are OK if viewed using Opera or other browsers but the same problem is present on Thunderbird. The file below has the problem on 2 images when viewed on Firefox. https://www.kass.org.uk/Documents/NewsletterFrom251114/20260304%20March%20Newsletter.pdf I have caused the writer of the article a lot of trouble because I blamed her file which seems to be OK. Can you help? Thanks Brian

Open 5 10

Don't Have Or Forgot My Prymary password To Log in How Do i Get This fixed?

Forgot Primary Password Or Never Had One in the First Place! I Don't Know Or Remember Regardless I Can't Log in! Can You Fix This For Me Please ? I Can't Fix It at my … (read more)

Forgot Primary Password Or Never Had One in the First Place! I Don't Know Or Remember Regardless I Can't Log in! Can You Fix This For Me Please ? I Can't Fix It at my End At all! I Try Only To Fail!

Open 2 101