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change email

I installed mozilla firefox on my desktop computer 5 years ago At the time, my email address was davsue@myfairpoint.net This email no longer exists my new email address i… (read more)

I installed mozilla firefox on my desktop computer 5 years ago At the time, my email address was davsue@myfairpoint.net This email no longer exists my new email address is davsue123@gmail.com I signed out of firefox I want to sign in again It sends me a confirmation email to davsue@myfairpoint.net that doesn't exist Can't retrieve the email to verify my account Now what? haven't been able to set davsue123@gmail.com as a secondary email

Asked by davsue 2 months ago

Last reply by Ray Vermey 2 months ago

Trojan in Firefox

Microsoft Security Essentials detect multiples times Trojan in Firefox setup. By Uninstalling and reinstalling, the issue was not resolved. Refer screenshots - https://p… (read more)

Microsoft Security Essentials detect multiples times Trojan in Firefox setup. By Uninstalling and reinstalling, the issue was not resolved.

Refer screenshots - https://prnt.sc/Ws33iJcTrTf4 and https://prnt.sc/qGtwazGiX9ft

Category: Trojan

Description: This program is dangerous and executes commands from an attacker.

Recommended action: Remove this software immediately.

Items: containerfile:C:\Users\SYSCOM\AppData\Local\Mozilla\Firefox\Profiles\8dgf2yxz.default-1714042762339\cache2\entries\DC4B6FD7DF61D36E6E04BFC4DB2700E143AD5C51 file:C:\Users\SYSCOM\AppData\Local\Mozilla\Firefox\Profiles\8dgf2yxz.default-1714042762339\cache2\entries\DC4B6FD7DF61D36E6E04BFC4DB2700E143AD5C51->(GZip)

Asked by SYSCOM INDIA 5 months ago

Last reply by James 5 months ago

Cannot spellcheck an email before sending

Using Firefox for webmail, There used to be an option to spellcheck a "Composed" message before sending it. Probably after a recent "upgrade", that option seems to have … (read more)

Using Firefox for webmail, There used to be an option to spellcheck a "Composed" message before sending it. Probably after a recent "upgrade", that option seems to have disappeared. True? Can I get the facility back in some way?

Asked by ASBeesley 4 months ago

Last reply by cor-el 4 months ago

Bookmarks gone with update to 115.10.0esr

With the update to 115.10.0esr my bookmarks that were on the left hand side of the screen are gone. When I look at bookmarks there are a few, but I had multiple folders f… (read more)

With the update to 115.10.0esr my bookmarks that were on the left hand side of the screen are gone. When I look at bookmarks there are a few, but I had multiple folders for different subjects, I do not find. I would like to have the procedure to return my bookmarks back to the left hand side of the screen with all of my bookmarks, bookmark folders, and other bookmarks like it was prior to the update. Thank you for help, Steve Zimmerman

Asked by z.zimmerman 5 months ago

Last reply by zeroknight 5 months ago

Firefox version 115.10esr

Comments on YouTube videos are no longer visible after Firefox version 115.10esr update. They do however work on my other computer which also has Firefox but not an esr … (read more)

Comments on YouTube videos are no longer visible after Firefox version 115.10esr update. They do however work on my other computer which also has Firefox but not an esr version since it has a more current version of windows. I tried deleting all cookies and cache, starting in safe mode, disabling ad-blocking on YouTube but nothing worked. I'm thinking of rolling back to the previous update but would rather have this problem fixed.

Asked by Carol Williams 5 months ago

Last reply by jonzn4SUSE 5 months ago

you tube tv

After the browser update earlier today I cannot log into 'You Tube TV'. The browser keeps asking for my email and password over and over and never signs me in. It keeps t… (read more)

After the browser update earlier today I cannot log into 'You Tube TV'. The browser keeps asking for my email and password over and over and never signs me in. It keeps telling that I am signed out and need to sign in, over and over. I cleared my cache and cookies. I changed my sign in from my yahoo email to my gmail account and it still will not work. If I use the chrome browser it works fine. Please Help.

best regards,

john loomis jr.

Asked by jloomisjr2 5 months ago

Last reply by cor-el 5 months ago

Youtube Stalls out in Win 10 and Win 7

1) Youtube stalls out. Seems to be preventing or blocking the front ad from running, ... but wait long enough, Youtube video will play. This happens on all my computers… (read more)

1) Youtube stalls out. Seems to be preventing or blocking the front ad from running, ... but wait long enough, Youtube video will play. This happens on all my computers, Win 7 and Win 10. Problem been going on the last 30 days.

2) In Win 10, Firefox browser never shuts down when I close it. Must go into Task Manager & do a "End Process" to kill it. I do make sure Microsoft Edge Browser is Disable. It wants to run all the time too. Thanks for your efforts. Been using Firefox since 2002.  :)

Asked by panda53478 3 months ago

Last reply by TyDraniu 3 months ago

Secure connection failed - SEC_ERROR_LIBRARY_FAILURE

I'm running Firefox 102.4.0 ESR (32 bit) on a Win-7 (32 bit) PC. It works fine. I visit a LOT of websites, it works fine. Until just now. I'm trying to bring up namec… (read more)

I'm running Firefox 102.4.0 ESR (32 bit) on a Win-7 (32 bit) PC.

It works fine. I visit a LOT of websites, it works fine.

Until just now. I'm trying to bring up namecheap.com (a domain registrar) and I'm getting this message:

Secure Connection Failed An error occurred during a connection to www.namecheap.com. security library failure. Error code: SEC_ERROR_LIBRARY_FAILURE

I'm not given any option to alter any FF settings or to otherwise create an exception to "trust" this site to be able to access it.

I've read where changing security.pki.crlite_mode (currently 3) to something else (like 0) and I've tried that, and unless I have to close and restart FF for that to take effect (which I have not done) then that setting doesn't fix the issue.

What exactly is going on here? Why is only THAT SITE giving me problems?

Asked by junk26 5 months ago

Last reply by zeroknight 5 months ago

website blocked by script execution error

Website loaded without any problems for months until I get this error message out of the blue; see screenshot below. Did try Java toggle on-off extension but the options… (read more)

Website loaded without any problems for months until I get this error message out of the blue; see screenshot below.

Did try Java toggle on-off extension but the options button is not displayed on the extension that would have enabled me to enter URL of site in blacklist text box.

Asked by J D 4 months ago

Last reply by cor-el 4 months ago

At some point browser back button stopped returning you to the same exact results page (order etc.)

I cannot begin to express how frustrating this change is... and I struggle to comprehend why anyone would introduce this by writing it into software, but I'm sure it has … (read more)

I cannot begin to express how frustrating this change is... and I struggle to comprehend why anyone would introduce this by writing it into software, but I'm sure it has something to do with money and profits.

There was a time when you could do a search and get a list of results, and then view a specific listing, and then return to your search page and view another listing. however, those days are evidently gone, as now when you return to your search page, it's slightly different results in a different order. Most are there, but some are missing entirely, and the ones that remain are varied slightly. Whaaaat for!? It is truly a form of torture.

Now in fairness I can't tell if it's the browser (Firefox), or the search engine (Duck Duck Go), because I am unfortunately not a developer. However, whatever is causing it should be fixed out of a sense of social responsibility to the greater good.

If anyone knows why this happens and knows how to fix it, I would be sincerely grateful if you shared the solution.

E

Asked by obhke4e3 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago