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Firefox inconsistently deletes previous session

Running Firefox on MacOS. Browser will occasionally delete previous session when re-opening the browser. I do NOT have the browser set to clear history on closing. I have… (read more)

Running Firefox on MacOS. Browser will occasionally delete previous session when re-opening the browser. I do NOT have the browser set to clear history on closing. I have noticed that two of the incidents occurred when I accidentally closed the default window that opened when restarting the browser but I still had Firefox open.

Really frustrating when I lose all my open tabs with research I was conducting for work.

Asked by rcmdvs 5 months ago

Last reply by cor-el 5 months ago

403 Forbidden

I just started getting "403 Forbidden" when trying to access dexterlive.com from Firefox running on a Windows 7 PC. It's been working for the last 5 years. I tried with C… (read more)

I just started getting "403 Forbidden" when trying to access dexterlive.com from Firefox running on a Windows 7 PC. It's been working for the last 5 years. I tried with Chrome. It works fine. It also works fine on Firefox running on my Android phone. What's happened to Firefox on the PC?

Asked by johnmi 5 months ago

Last reply by cor-el 5 months ago

Youtube thumbnails/videos slowness

Hi I'm experiencing slowness especially in youtube thumbnails scrolling down. when video is playing if I click on settings to choose video quality etc it takes like 2 mi… (read more)

Hi I'm experiencing slowness especially in youtube thumbnails scrolling down. when video is playing if I click on settings to choose video quality etc it takes like 2 minutes to even open. This slowness not present in edge browser. I want to try older ver but I thought if someone might experiencing same or know what might be the problem

Asked by fx 5 months ago

Last reply by willjoe24421 5 months ago

yahoo home page being stubborn and not loading

As of this AM why am I having a problem with the Yahoo homepage loading? I've been using FF and Yahoo for years and have never had a problem until this AM. I saw some of … (read more)

As of this AM why am I having a problem with the Yahoo homepage loading? I've been using FF and Yahoo for years and have never had a problem until this AM. I saw some of the posts about users having the same issue a few years ago. I cleared the cache which did help for a while. I'm not having this problem with Edge or Chrome. Any suggestions? Thanks

Asked by arejfour 5 months ago

Last reply by jonzn4SUSE 5 months ago

Fire Fox will not open link to Pay Pal

When attempting to pay with Pay Pal from sites with this option, the page opens to About/blank and never opens the Pay Pal login page. This has worked in the recent past … (read more)

When attempting to pay with Pay Pal from sites with this option, the page opens to About/blank and never opens the Pay Pal login page. This has worked in the recent past and works normally on Safari.

Asked by 10boomer 5 months ago

Last reply by Greymagic27 5 months ago

Firefox very unstable, gives me prompts to close Firefox before opening new content, blocking content, etc.

After a trip on which I used several other internet connections, my Firefox has become very unstable. It is prompting me to shut down Firefox in order to open the next wi… (read more)

After a trip on which I used several other internet connections, my Firefox has become very unstable. It is prompting me to shut down Firefox in order to open the next window. It is also flickering on the refresh icon. It is also blocking adult content. I have refreshed the Firefox browser but that changed nothing. I am not sure how to troubleshoot to look specifically at these problems. I am fearful of trying to delete and reinstall this program as I do not use any other online browsers and do not want to install them. Can this be troubleshooted remotely without risking malware?

Asked by mstrue1 5 months ago

Last reply by cor-el 5 months ago

10 instances of Firefox using 68% of CPU, 90% of memory

I was browsing and commenting on a YouTube video, when my my typing wasn't showing up for several seconds after I typed it...like 20-30 seconds. I checked Windows Task M… (read more)

I was browsing and commenting on a YouTube video, when my my typing wasn't showing up for several seconds after I typed it...like 20-30 seconds. I checked Windows Task Master and 10 instances of firefox were open (I was only using one tab) and they were using 68% of my CPU and 90% of my available memory, basically locking up my computer. I tried closing it and reopening it, but the same thing happened. I had to go to another browser. I remember this happening in the past, and I had to move to another browser permanently. I would much rather stay with Firefox if you can prevent this from happening.

thanks.

Asked by kcourcey1 6 months ago

Last reply by cor-el 6 months ago

Firefox on Windows 10 Acer Laptop

Ipsos Media link app seems to cause issues with Firefox - error messages, constantly wanting to load extension already loaded. Have repeated contacted Ipsos and they say … (read more)

Ipsos Media link app seems to cause issues with Firefox - error messages, constantly wanting to load extension already loaded. Have repeated contacted Ipsos and they say no issue their end so can I just put up with it - but it is constantly being a nuisance and if I try to use Firefox in troubleshoot mode the error message still comes up bottom right of the screen saying there is an issue with Firefox - but there isn’t. I go through the extension addition - downloads 0 bytes but going through the process seems to satisfy the app! Any ideas helpful.

Asked by Martha 5 months ago

Last reply by Dropa 5 months ago

How to close existing Firefox process, to be able to connect to WEB

I get message when trying to connect to the WEB via Firefox. "Firefox is already running, but is not responding. To use Firefox, you must first close the existing Firefox… (read more)

I get message when trying to connect to the WEB via Firefox. "Firefox is already running, but is not responding. To use Firefox, you must first close the existing Firefox process, restart your device, or use a different profile".

How to close the running but not responding Firefox process ? To be able to connect to the web

Asked by urban.forsberg1953 5 months ago

Last reply by Terry 5 months ago

[SOLVED] A copy of Firefox is already open. Only one copy of Firefox can be open at a time.

Ive had this issue a couple times now, the method that has worked for me in the past used to be the one that was detailed in this forum post: https://support.mozilla.org/… (read more)

Ive had this issue a couple times now, the method that has worked for me in the past used to be the one that was detailed in this forum post: https://support.mozilla.org/bm/questions/1254772

When using the command listed in the solution: /Applications/Firefox.app/Contents/MacOS/firefox-bin -P, it used to be that there would be two profiles listed in the dialogue box that opens, one corrupted profile and one normal profile, and deleting the corrupted profile would fix it. Now, it just shows one profile "default-release". Other forum posts and troubleshooting stuff online say to force quit through the mac menu, this doesn't work, and if i can avoid it, i would like to not fully re-install Firefox, i have all my passwords saved on there, and I'm not signed in with my Firefox account on this device.

Screenshot provided is of the dialogue box that comes up after running /Applications/Firefox.app/Contents/MacOS/firefox-bin -P

I am on an M1 Macbook Pro, 8GB ram, running macOS Monterey version 12.2

Edit - solved after a restart

Asked by kevins.hut.v2 5 months ago

Last reply by Paul 5 months ago

ive been trying to use this website but it only doesnt work on firefox

this site monkey.app which is sort of like omegle does not work at all or load in but it works fine on other browser i really enjoy using firefox more so i was wondering … (read more)

this site monkey.app which is sort of like omegle does not work at all or load in but it works fine on other browser i really enjoy using firefox more so i was wondering if there is a workaround

Asked by lennossajor 5 months ago

Last reply by cor-el 5 months ago

Google Calendar cannot create new events

My university uses Google Workspace, and I rely on Google Calendar to keep me organized. Starting on June 9, Google Calendar stopped working for me. I can open Google C… (read more)

My university uses Google Workspace, and I rely on Google Calendar to keep me organized. Starting on June 9, Google Calendar stopped working for me. I can open Google Calendar in a new tab using Firefox, but when I try to create a new event or edit an existing event, the page stalls out. When I click on the x in the tab, Firefox asks me if I really want to leave the page and I say "yes."

The workaround that I am using at this time is to create new events and edit existing events in Google Chrome instead of Firefox.

The problem was happening before my copy of Firefox updated to 114.0.1, and it is still happening.

Asked by nickzoller25 5 months ago

Last reply by Dropa 5 months ago

Firefox Stopped Openign External Links

Before the latest update, I was able to open links (eg zoommtg:) but that quit working. I originally thought it was a problem with Ubuntu, but I tried in Chromium and it … (read more)

Before the latest update, I was able to open links (eg zoommtg:) but that quit working. I originally thought it was a problem with Ubuntu, but I tried in Chromium and it seemed to work fine. In addition to not being able to open links, I can't click on the "Show Folder" in the downloads dialog. This leads me to believe Firefox is having trouble communicating with the desktop.

  • OS Ubuntu 22.04.2 LTS
  • Firefox Version 114.0.1 (Snap)

Ideally, I'd like to find a log or some indicator as to why this is happening. It's quite annoying because I find myself doing a lot of copying and pasting of links and what not. Any help would be appreciated.

Asked by p-twohig 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

top menu isn't clickable with mouse

Hi community, I need your help- Since I installed the last version I click click the top menu with the mouse: - when in a tab, I can't close it with "x" or right click - … (read more)

Hi community, I need your help- Since I installed the last version I click click the top menu with the mouse: - when in a tab, I can't close it with "x" or right click - I can't click to "back" and "forward" buttons - I can't edit the web URL! only by opening a new tab and navigating to a term I want with the arrow keys!

What should I do?

Thank you <3

Asked by noam.tz99 5 months ago

Last reply by cor-el 5 months ago

toolbar

After I refreshed my Firefox browser the toolbar has changed. When I load a webpage, for instance AOL, Facebook, etc. there is no "home" icon on the toolbar, only the Fir… (read more)

After I refreshed my Firefox browser the toolbar has changed. When I load a webpage, for instance AOL, Facebook, etc. there is no "home" icon on the toolbar, only the Firebox icon. When I click on that it takes me to a page for a download of the mobile app. In order to go back to any of the options showing on my Firefox home page, I have to completely come out of the browser and go back into it. How do I fix this? It is very annoying.

Asked by rebmack72 5 months ago

Last reply by cor-el 5 months ago