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  • Archived

Firefox can no longer be started in the old version without administrator rights if an update is offered.

My parents do not have administrator rights under Win10 and could no longer start Firefox when an update was offered. Instead of starting at least the outdated Firefox ve… (read more)

My parents do not have administrator rights under Win10 and could no longer start Firefox when an update was offered. Instead of starting at least the outdated Firefox version, only an update popup appears that can only be run as an administrator. How do I have to carry out the installation so that Firefox can continue to be used in the old version (until I update it)?

Asked by chris-a 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox fails to run ...

Been using f-fox for years . Suddenly at reinstall rec'v error message see attachment "firefox-crash-Capture" . After that firefox fails at run time see attachment "fire… (read more)

Been using f-fox for years . Suddenly at reinstall rec'v error message see attachment "firefox-crash-Capture" . After that firefox fails at run time see attachment "firefox-crash-Capture-II" then nothing works no clicks must use ALT F4 to exit.

Please advise.

Asked by ringo2 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

import login data from a file

From a Mozilla Support page, " Firefox lets you import login information from a .csv (##..##) file. This feature is available starting in Firefox Version 80." I have the… (read more)

From a Mozilla Support page, " Firefox lets you import login information from a .csv (##..##) file. This feature is available starting in Firefox Version 80." I have the .csv file for my logins and passwords thru the export function. I can not get the drop down menu where I can select the "import from a file..." per the instruction in the support example because I am running Version 79. Many attempts to update to the latest version stops at 79. My help page for version states that I have the latest update --v79. SO--- any suggestions as to were I can go to download version 80. I am trying to transfer my logins from laptop 1 to laptop 2 without going thru the laborious task of entering each login by hand.

Asked by Thomas1941 1 year ago

Last reply by the-edmeister 1 year ago

  • Archived

Will Firefox retain open tabs and saved browsing sessions when upgrading Mac operating system?

Hi, I'm wanting to upgrade my Mac OS. Will all my Firefox data be retained including my saved sessions? Will opening Firefox have everything just like it was before the u… (read more)

Hi, I'm wanting to upgrade my Mac OS. Will all my Firefox data be retained including my saved sessions? Will opening Firefox have everything just like it was before the update, so that the last current session will open up with all the previously open tabs?

Asked by 777bb 1 year ago

Last reply by la3amon 1 year ago

  • Archived

Need to Recover Old Firefox Data

I recently decided to upgrade my SSD and install Windows 10 on it. I was wondering how I can retrieve the my history/ bookmarks/ username and passwords from the previous … (read more)

I recently decided to upgrade my SSD and install Windows 10 on it. I was wondering how I can retrieve the my history/ bookmarks/ username and passwords from the previous SSD and install them on my new SSD.

Thanks for any help,

Asked by nightslicer 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox Update

I recently downloaded the most recent update of Firefox. Now when I run Firefox I continually get messages that I need to update it...even if I run the update again I ke… (read more)

I recently downloaded the most recent update of Firefox. Now when I run Firefox I continually get messages that I need to update it...even if I run the update again I keep getting the same message

Asked by shafmc53 1 year ago

Last reply by jimbo100 1 year ago

  • Archived

firefox completely resetting without any confirmations or anything at bootup

as i started up my computer firefox started up some windows for half a second (could not see what they was, didnt click anything) i come back to firefox having started a … (read more)

as i started up my computer firefox started up some windows for half a second (could not see what they was, didnt click anything) i come back to firefox having started a window with Success!

Firefox is ready to go.

Your add-ons and customisations have been removed and your browser settings have been restored to their defaults. If this didn't fix your issue, learn more about what you can do. Restore all windows & tabs Restore only the ones you want

It did this all by itself without me asking it or clicking anything

Asked by Movler 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

internet speeds

hello, so my internet speed is all over the place cause when I try to dowload a file or watch a video or what ever my internet speed is around 0.1mbps but when I do an in… (read more)

hello, so my internet speed is all over the place cause when I try to dowload a file or watch a video or what ever my internet speed is around 0.1mbps but when I do an internet speed test it goes over 6mbps which is a good connection at my house.

Asked by liamgrail26 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Downloads for Firefox not possible

I have a problem with the download of updates for Firefox. Normally it worked properly, but I found recently this and have no idea how to change it (and what's the reason… (read more)

I have a problem with the download of updates for Firefox. Normally it worked properly, but I found recently this and have no idea how to change it (and what's the reason).

- The browser is managed by your organization - Very interesting! It's my private laptop. - The administrator has disabled the download of updates.

What's that? It's my laptop and I'm the aministrator. Quiet annoying...

Thanks in advance for advice and support Stephan

PS: of course I have a firewall and Avira Software

Asked by stephan.bergmann 1 year ago

Last reply by Wesley Branton 1 year ago

  • Archived

Mac Firefox update dialog

Can you please turn OFF the update window that happens every time I launch Firefox now? I do not have rights to update my machine and the updates are handled by corporate… (read more)

Can you please turn OFF the update window that happens every time I launch Firefox now? I do not have rights to update my machine and the updates are handled by corporate IT. It's extremely annoying.

Asked by me142 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Windows 10 updated automatically to Edge and I cannot reset to Firefox following Firefox directions

The last Windows 10 update took out Firefox and replaced it with Edge. I went to Firefox's install page and followed the directions to get rid of Edge and replace it wit… (read more)

The last Windows 10 update took out Firefox and replaced it with Edge. I went to Firefox's install page and followed the directions to get rid of Edge and replace it with Firefox. Directions wording was somewhat different in Firefox directions in finding things on Edge and bottom line, there was no place offered where I could replace Edge with Firefox.

Asked by nkost1 1 year ago

Last reply by Wesley Branton 1 year ago

  • Archived

Downloaded Firefox 80.0 but haven't restarted yet; how do I delete the update to keep 79.0?

Windows 7 Pro 64bit I've downloaded Firefox 80.0 but haven't restarted to install it yet; DuckDuckGo is useless, I can't find any information about where this update is s… (read more)

Windows 7 Pro 64bit

I've downloaded Firefox 80.0 but haven't restarted to install it yet; DuckDuckGo is useless, I can't find any information about where this update is stored so I can delete it and keep 79.0.

Asked by TexasUberAlles 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago