Showing questions tagged: Show all questions

Can't go anywhere using Firefox

I can log into Firefox, but if I try to click on nay other websites, the URL comes up, but nothing loads. I try to refresh the page, but the refresh 'circle' is greyed ou… (read more)

I can log into Firefox, but if I try to click on nay other websites, the URL comes up, but nothing loads. I try to refresh the page, but the refresh 'circle' is greyed out and doesn't work. Then it's as if my mouse pointer is broken; I can't click on anything. Everything works fine in EDGE and other browsers. This seems to have happened after the last Firefox update. I have cleared my cache and data, and refreshed Firefox. So far, no good.

Asked by Gary Brown 1 month ago

Last reply by riyana sam 1 month ago

Can't access Lowes web site

All of a sudden I can't access Lowe's or Home Depot web sited from my browser. I get the following message- You don't have permission to access "http://www.lowes.com/" o… (read more)

All of a sudden I can't access Lowe's or Home Depot web sited from my browser. I get the following message-

You don't have permission to access "http://www.lowes.com/" on this server.

Reference #18.c159c817.1717595309.c95b81

https://errors.edgesuite.net/18.c159c817.1717595309.c95b81

Never had this problem before. I get the same message when attempting tp access Home Depot.

Please help if you can

Asked by bpittner18 1 month ago

Last reply by Agent virtuel 1 month ago

Can not do video call on Facebook from this browser

When I click on certain name on my friends list to do a video call when I click the camera on the message page, it says: Can not do video calls from this browser. So do … (read more)

When I click on certain name on my friends list to do a video call when I click the camera on the message page, it says: Can not do video calls from this browser. So do some do not. I disabled all addons and still it says the same error. Is it because of Facebook encryptions? I also could before. So what now?

Asked by Mary 1 month ago

Last reply by marry shah 1 month ago

How to move the Application Menu to the Left side of the screen

I have search and have seen screen shots. But not actually how to do it. In firefox the Application Menu "the three lines or the Hamburger." How do you move it to the Lef… (read more)

I have search and have seen screen shots. But not actually how to do it. In firefox the Application Menu "the three lines or the Hamburger." How do you move it to the Left side of the screen instead on the default location on the top right. Also please correct me if this is not possible. And thank you in advance. I am on the latest version and currently using windows 10.

Asked by Wil 1 month ago

Last reply by Agent virtuel 1 month ago

Customize New Tabs page to show only the shortcuts I select.

I would like to customize my New Tab page to show only the icons (shortcuts) I specify; I think it would help if I could change the size of the icons so fewer show, but I… (read more)

I would like to customize my New Tab page to show only the icons (shortcuts) I specify; I think it would help if I could change the size of the icons so fewer show, but I cannot find any setting to change the way the page looks. This is a new problem since I got a new computer with Windows 11. In Windows 10 and earlier Firefox versions, I could have only a handful of shortcuts that I wanted and it did not automatically add recently visited sites (I have not selected that option in the settings). I do not want to dismiss or delete shortcuts individually, but want a permanent solution.

Asked by photomarg 1 month ago

Last reply by cor-el 1 month ago

Blocking mini media player popups

Is there any way to block media mini players from popping up on websites entirely? This is what I've tried, I found this in another article here. media.autoplay.def… (read more)

Is there any way to block media mini players from popping up on websites entirely?

This is what I've tried, I found this in another article here.

   media.autoplay.default = 5 [0:allow;1:blockAudible;5:blockAll]
   media.autoplay.blocking_policy = 2
   media.autoplay.allow-extension-background-pages = false
   media.autoplay.block-event.enabled = true
   media.block-autoplay-until-in-foreground 

It doesn't autoplay anymore, but it still pops up in the bottom right corner of the screen. I don't mean Firefox's picture in picture, I'm talking about the floating mini player most websites use. It's thoroughly annoying, especially when you have your pop-up settings set to off.

Asked by CustardShark 1 month ago

Last reply by TyDraniu 1 month ago

bad app removes my bookmarks, how to recover?

I have many rare bookmarks. This time I sell my old laptop and rent another laptop. The laptop rental a strange windows version (probably a hack one) and some strange app… (read more)

I have many rare bookmarks. This time I sell my old laptop and rent another laptop. The laptop rental a strange windows version (probably a hack one) and some strange apps (like 360 what what), I uninstalled the 360 what what apps. Then I downloaded and installed firefox and open all bookmarks become 365whatwhat. I did not care it so much, I logged in my firefox account, but the bookmarks did not change! I click sync, all the bookmarks are still 365 or 360 whatwhat. All my previous bookmarks are lost. How to recover?

Asked by snowyyang 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Missing pages or parts of them

Several pages don't display properly. espn doesn't have a menu, cnbc displays and then goes blank, as do some articles on nytimes.com. These and other anomalies all wor… (read more)

Several pages don't display properly. espn doesn't have a menu, cnbc displays and then goes blank, as do some articles on nytimes.com. These and other anomalies all work fine on safari. Any help greatly appreciated. Jim

Asked by jimpnm 1 month ago

Last reply by cor-el 1 month ago

Had to reinstall windows. I was signed in. I clicked sync to ensure it was synced. Nothing synced?

I made sure everything was synced and my account logged in prior to reinstalling windows. I log into the same account and nothing is there. Help! How can I recover the bo… (read more)

I made sure everything was synced and my account logged in prior to reinstalling windows. I log into the same account and nothing is there. Help! How can I recover the bookmarks and history that are clearly selected in my profile?

Asked by danasilver 1 month ago

Last reply by Paul 1 month ago

Getting application errors on some sites – same site works in other browsers

Getting application errors on some sites – but the same site works in other browsers. This has been happening over the last couple of weeks – getting application errors o… (read more)

Getting application errors on some sites – but the same site works in other browsers. This has been happening over the last couple of weeks – getting application errors on some sites but not in other browsers. On the example shown I see the login page flash briefly then replaced by the error.

Asked by thomasderrett 1 month ago

Last reply by cor-el 1 month ago

I don't feel like being nice! Firefox is a POS! Websites which work in Chrome do not work in Firefox

Trying to use this site: https://www.asraymond.com/mechanical-wire-springs/compression/spec-metric-compression-springs-131626/?Imperial=false Near the top of the page on… (read more)

Trying to use this site: https://www.asraymond.com/mechanical-wire-springs/compression/spec-metric-compression-springs-131626/?Imperial=false

Near the top of the page on the right hand side you can switch from imperial to metric units. The link is set to metric values, but the search input is still using imperial dimensions (see this on the left side of the page as you scroll down) But it works in Chrome!

The is one a myriad of problems I have encountered with Firefox. My installation at home frequently stops searching. It won't perform a web search. Typically when I fire up Chrome in frustration to this constant event, Firefox starts working again. I have removed and reinstalled Firefox, but this did not solve the problem. It's my understanding the Google finances Firefox. Are these problems intentional?

Asked by hooflungdung 1 month ago

Last reply by cor-el 1 month ago

Last update 126.0

After the last Firefox update: - i was logged out of my mozilla account; - i was logged out of my Facebook account; - i was logged out of my bluesky account; - i was log… (read more)

After the last Firefox update: - i was logged out of my mozilla account; - i was logged out of my Facebook account; - i was logged out of my bluesky account; - i was logged out of my Facebook account; - my Instagram account is suspended;

yesterday morning all of these were logged-in and working fine.

Had to work for 30 minutes to re-log-in. And I cannot reactivate Instagram, I contacted support, nothing yet.

Asked by massmedia314 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Enhanced Tracking Protection Issues with all Settings

Hello, all the sudden, news site comments don't show and after research here I learned it might be enhanced protection tracking settings. I tried all the settings and no… (read more)

Hello, all the sudden, news site comments don't show and after research here I learned it might be enhanced protection tracking settings. I tried all the settings and nothing seems to work well (not tech savvy). Strict = user comments blocked and all the other settings allow so many ads they cover content and/or there are a hundred on a page. On a desktop. Any suggestions would be appreciated. Thank you very much.

Asked by Drew 1 month ago

Last reply by cor-el 1 month ago