Firefox not working after update.

I recently updated Firefox, and it has stopped working completely. The address bar seems to be disconnected, and no bookmarks will open either. Not even settings will loa… (read more)

I recently updated Firefox, and it has stopped working completely. The address bar seems to be disconnected, and no bookmarks will open either. Not even settings will load. I had a second browser, and even after removing and reloading firefox, the problem remained.

Asked by carship 1 week ago

Last reply by carship 6 days ago

Proxy Settings

we have installed Firefox 85.0.2 (esr). we are working in home office with a vpn connection (citrix gateway). the system is set to use proxy settings with a script - ever… (read more)

we have installed Firefox 85.0.2 (esr). we are working in home office with a vpn connection (citrix gateway). the system is set to use proxy settings with a script - every time I start firefox new, it is set to "auto-detect proxy setting for this network" and I have no internet. Also with disabled vpn connection - i have to set the proxy setting to "no proxy" or "use system proxy settings" who sets the setting default to "auto-detect ..."? why is this not working in home-office

Asked by stefan.luik 2 weeks ago

Last reply by stefan.luik 5 days ago

Why do you archive threads before fixing the issue???

I here refer to my thread https://support.mozilla.org/en-US/questions/1285212 in which the problem were not even answered by any of your tech people, but archived - why?… (read more)

I here refer to my thread https://support.mozilla.org/en-US/questions/1285212 in which the problem were not even answered by any of your tech people, but archived - why?

I find it really bad, if i post a bug and you just archive without even try to fix the problem! It makes me extremely angry! Bad behavior!

Please stop that and re-open the case.

Jan Ps. same system (Lenovo Thinkpad X300 with Xubuntu 16.04LTS 64bit (account A) )now running Firefox 85.0.1 64bit can now print, I can't find any mentioning in release notes to how previous version 75.0 and now this one is different and why this one now can print.

It would be nice to get this solved, since other people here has had this one too and it seems to jump between versions and OS(linux an windows).

edited broken link

Asked by insomniacno1 2 weeks ago

Last reply by insomniacno1 5 days ago

How to turn off the name of the search engine in a blue box in the address bar instead of the search shortcut as typed?

When I typed any search shortcut (let's say "w" for Wikipedia) and then Space in the address bar, the bar would have just shown "w ". After an update to 86, now typing "w… (read more)

When I typed any search shortcut (let's say "w" for Wikipedia) and then Space in the address bar, the bar would have just shown "w ".

After an update to 86, now typing "w " shows "Wikipedia" in a blue box instead of "w ". This is extremely irritating because I now can't just press Alt+D and enter a new search shortcut from scratch when I mistyped.

I have both browser.urlbar.update1 and browser.urlbar.update2 set to false.

Asked by hysknrs 1 week ago

Last reply by hysknrs 5 days ago

Print Preview 86.0 too small to see. Also other print features now very difficult

My print preview is no longer available, and the new one is too small to see what's on the page. It's useless! Also, simplify page is gone (I understand "Reader View") is… (read more)

My print preview is no longer available, and the new one is too small to see what's on the page. It's useless! Also, simplify page is gone (I understand "Reader View") is the work-around. Also, it's many extra clicks to get to my system print controls to print properly.

Solving the print preview too small would go a long way towards keeping Firefox usable. The other things could certainly use fixing, however.

Thanks in advance! L.

(I have restored the old functionality temporarily with print.tab_modal.enabled preference set to false. Thanks community for showing me to do so! See https://support.mozilla.org/en-US/questions/1322623 if you want to know how.  However, usually Firefox takes these options away soon.  )

Asked by Ellis Eff 1 week ago

Last reply by Ellis Eff 5 days ago

History of synced devices

Hello, I would like to know is it possible to see/check the history of synced devices on Firefox. In other words, is it possible to check whether somebody synced my Firef… (read more)

Hello, I would like to know is it possible to see/check the history of synced devices on Firefox. In other words, is it possible to check whether somebody synced my Firefox with theirs without me knowing it or being aware that happening. In this specific case I know it happened 100% and I just need somehow to prove it ... Thank you!

Asked by Anne_Polster 4 weeks ago

Last reply by Anne_Polster 4 days ago

BarTender Software No Longer Shows Printer Status

I know this is a longshot. I used Firefox for the last couple of years with Seagull Scientific's BarTender software on my Windows 7 pc. Now my PC was wiped out and Wind… (read more)

I know this is a longshot. I used Firefox for the last couple of years with Seagull Scientific's BarTender software on my Windows 7 pc. Now my PC was wiped out and Windows 10 as part of my company's initiative to get everyone up to Windows 10. BarTender uses a driver to talk to your print drivers and provide a status back to the BarTender server and webpage that we use. After the move to Windows 10 Firefox will not work with BarTender. It works in MS Edge and Chrome.

 I've got a ticket into Seagull Scientific and I can foresee how this will go.  They will point me back to Firefox and then I'll get pointed back to the vendor.   I know it will be hard to find someone with a similar issue.  But maybe someone had some issue with another driver, etc that stopped talking to Firefox.   
I've tried to turn off all of Firefox's protection stuff that might be interfering and still not working. 
I have used Firefox and prefer it over any others.   But I also don't like the idea of having to change browsers depending on what I'm doing.   Besides, this software I have to regularly use.   So if I can't find a solution I may have to abandon use of Firefox.

Asked by Michael 3 weeks ago

Last reply by Michael 4 days ago

Default Container

Is it possible to have a default container? When I open a site in a container, if I then use the open window to go to a URL that I have not assigned a container to, i wou… (read more)

Is it possible to have a default container? When I open a site in a container, if I then use the open window to go to a URL that I have not assigned a container to, i would like this new site to open in a "default" container. I believe the Facebook container works like this, it only allows Facebook related sites to be opened in that container any other sites are open in a new window/tab. An example, if i open a bank URL in a "Banking" container, log off and click on another unrelated bookmark (say Mozilla help), It would be nice if it opened in a separate container I had assigned to be the default container.

Asked by bernie4 3 weeks ago

Last reply by bernie4 3 days ago

Disable checking for updates on 85.0.1?

I want to disable checking for updates, but the setting to do so has been removed. After updating fairly recently, I noticed that the setting located in: about:preference… (read more)

I want to disable checking for updates, but the setting to do so has been removed. After updating fairly recently, I noticed that the setting located in:

about:preferences#general

Was changed to "Check for updates but let you choose to install them" WITHOUT my permission. As a result of this change, I get nagged while I am working ALL THE TIME. Like, several times a day. Not just when the browser first starts, but while I am working. I am getting sick of it! It's become spam at this point, drawing my eyes away from work. and if you think spamming people will make them do it, think again.

In Windows 10 I got so fed up with the automatic updates disrupting work that I outright destroyed my computer's ability to EVER get a system update. If the nuclear option is available for Firefox I am prepared to do so if only to make it shut up already.

So anyway, please tell me, how do I make it stop nagging me about updates? and while I am at it, how do I kill the notification system entirely? because I never want any type of notification ever disrupting me while I am working.

Obviously Mozilla understands this sentiment, since the default behavior now is to hide notifications as described here:

https://blog.mozilla.org/firefox/block-notification-requests/

So why be so in-your-face about updates?

NOTE: I am not against updates in general, but back in the 90's when software updates was optional I updated things far more often because I enjoyed having the ability to do research on an update before accepting it. This personal policy has resulted in me avoiding lots of bad updates that damaged other people's computers, but software that updates without permission like Chrome, for example, would constantly introduce bugs or change behavior without my permission in such a way that makes it largely unusable to me. On my chromebook computer I was able to temporarily block chromebook updates by manually setting the version number to a maximum value but the moment google found a way around that an update was pushed that screwed up touch screen functionality, so, realistically speaking, the heavy handed approach to updates is ultimately what causes me to stop updates. Ironically. While I understand a desire for security, these big companies just don't seem to realize that my computer is my own personal property so they can't treat it like it was under the authority of their IT department. I just want control over what my computer is doing. If and when I update it will be because I am ready to, not because someone else decided to force it on me.

Asked by Elliander 1 week ago

Last reply by Elliander 2 days ago

firefox crash ubuntu 18.04

Hi Firefox has been crashing on my linux system since february 27th Whether I attempt to start it safe mode or not, it will crach on startup, and Mozzilla Crash Reporter… (read more)

Hi Firefox has been crashing on my linux system since february 27th Whether I attempt to start it safe mode or not, it will crach on startup, and Mozzilla Crash Reporter GUI will open. If I attempt to run it from the terminal in safe mode, the following error message appears in the console ExceptionHandler::GenerateDump cloned child 21529 ExceptionHandler::SendContinueSignalToChild sent continue signal to child ExceptionHandler::WaitForContinueSignal waiting for continue signal...

This is the content of the most recent file in ~/.mozilla/firefox/Crash Reports/pending


{"AdapterDeviceID":"0x0166","AdapterDriverVendor":"mesa/i965","AdapterDriverVersion":"20.0.8.0","AdapterVendorID":"0x8086","AvailablePageFile":"0","AvailablePhysicalMemory":"122281984","AvailableSwapMemory":"1374183424","AvailableVirtualMemory":"1683070976","BuildID":"20210222142601","CrashTime":"1614523618","DesktopEnvironment":"gnome","EMCheckCompatibility":"true","FramePoisonBase":"9223372036600930304","FramePoisonSize":"4096","InstallTime":"1614417559","IsWayland":"0","IsWaylandDRM":"0","MozCrashReason":"OOB","Notes":"Ubuntu 18.04.5 LTSFP(D00-L1000-W00000000-T000) WR? WR- OMTP? OMTP- ","ProductID":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","ProductName":"Firefox","ReleaseChannel":"release","SafeMode":"1","SecondsSinceLastCrash":"10","ServerURL":"https://crash-reports.mozilla.com/submit?id={ec8030f7-c20a-464f-9b0e-13a3a9e97384}&version=86.0&buildid=20210222142601","StackTraces":{"crash_info":{"address":"0","crashing_thread":0,"type":"SIGSEGV /SEGV_MAPERR"},"modules":[{"base_addr":"0x7f212ff74000","code_id":"1e756486b2b98ce1a7aaf89f21df80a87ae917ae","debug_file":"libxul.so","debug_id":"8664751EB9B2E18CA7AAF89F21DF80A80","end_addr":"0x7f21384f3000","filename":"libxul.so","version":""}],"status":"OK","threads":[{"frames":[{"ip":"0x7f2135a23a0b","module_index":0,"trust":"context"},{"ip":"0x7f2134e1fa7e","module_index":0,"trust":"scan"}]}]},"StartupCrash":"1","StartupTime":"1614523616","TelemetryClientId":"eedb5a75-0b05-48d7-9f0b-e0ff7d7a1bef","TelemetryServerURL":"https://incoming.telemetry.mozilla.org","TelemetrySessionId":"54d80b9d-456a-4e17-9863-807eb6a296b8","ThreadIdNameMapping":"9568:\"IPC I/O Parent\",9569:\"Timer\",9570:\"Netlink Monitor\",9571:\"Socket Thread\",9572:\"Permission\",9575:\"JS Watchdog\",9576:\"JS Helper\",9578:\"JS Helper\",9579:\"JS Helper\",9577:\"JS Helper\",9587:\"Cache2 I/O\",9588:\"Cookie\",9589:\"StreamTrans #1\",9591:\"DOM Worker\",9593:\"IPDL Background\",9594:\"StreamTrans #2\",9605:\"StreamTrans #3\",9614:\"QuotaManager IO\",9629:\"IndexedDB #1\",9701:\"Worker Launcher\",9755:\"SoftwareVsyncThread\",9756:\"Compositor\",","TotalPageFile":"5408432128","TotalPhysicalMemory":"4028993536","UptimeTS":"1.39140296","Vendor":"Mozilla","Version":"86.0"}

What can I do to get fireworks working again?

Best wishes,

Will

Asked by william23b 1 week ago

Last reply by william23b 15 hours ago

受信メールが見られない。

thunderbird の受信メールが空白で見られません。 メッセージに、「サーバーOCNの接続が中断されてます。」と出ます。 どうしたら、受信メールがみられますか?

Asked by kat55 6 days ago

full screen Mac / Vollbild Mac

English: Hallo If you use Mac and Firefox, in full screen always if you go up with the courser the Mac Menu Drops down and overlap the Taps, in chrome the Browser moves t… (read more)

English: Hallo If you use Mac and Firefox, in full screen always if you go up with the courser the Mac Menu Drops down and overlap the Taps, in chrome the Browser moves the tabs down.

Is there a solution?

macOS Big Sur V:11.1 , macpro 13inch

German/Deutsch:

Hallo, wenn du auch einen mac nutzt und Firefox, und du mit der Maus nach oben fährst dann kommt jedesmal das Macmenü in die quere beim auswähler der Tabs, gibt es hierzu eine Lösung?

macOS Big Sur V:11.1 , macpro 13inch

Asked by svenweida 6 days ago

Firefox message: Eine Webseite verlangsamt Ihren Browser

Hey There, since I installed Win10 I do have the problem, that Firefox (updated) has big problems with just one Webside: www.ebay-kleinanzeigen.de. It loads veeeery slowl… (read more)

Hey There, since I installed Win10 I do have the problem, that Firefox (updated) has big problems with just one Webside: www.ebay-kleinanzeigen.de. It loads veeeery slowly, pictures need next to one minute to load and a yello top banner says allways: "Eine Webseite verlangsamt Ihren Browser". Which means: A webside is slowing down Your browser. All Tips and Tricks from Google are tried already. No success. Other websides and photos are loaded normally. Anybody from here can help?

Asked by ro-sch-afrika 6 days ago

Removing SSB - will need to move to Chrome

It seems Mozilla has removed the SSB option from firefox. I used that all the time and without it, I have had to revert to using chrome, which I don't want to do. Wny rem… (read more)

It seems Mozilla has removed the SSB option from firefox. I used that all the time and without it, I have had to revert to using chrome, which I don't want to do. Wny remove a feature? Its buggy? So what. A buggy hidden beta feature is better than no feature at all. It has users, including me. So just leave it as unsupported. Don't just axe it.

As to it having "no benefit". Absolutely the opposite - in a world where every app is now a cloud web app, we need to be able to separate different apps within windows, not just have multiple indistinguishable windows or tabs for each of the apps. So yes this was a seriously retrograde decision, and one which is sending firefox in a backward direction. SSB was the future. It's just few people were aware.

So when are mozilla going to reverse this decision? Does anyone know any other clever way to achieve the same thing - i.e. a separate fixed app for each webpage.

Asked by soma 6 days ago

Login isssues

Hi, I'm having login issues on a website. I use Firefox for my browser. I have a couple of add-ons and VPN. I have disabled them but it still does not work. I have tried … (read more)

Hi, I'm having login issues on a website. I use Firefox for my browser. I have a couple of add-ons and VPN. I have disabled them but it still does not work. I have tried Safari with no VPN and no joy there either. I have cleared all cookies, cache history, put tracking protection at standard and cleared cookies from the Profile Folder (read the article on Mozilla about this issue). I have taken Firewall off Mac and tried it withiut VPN. Still nothing. I have checked my ipad without vpn. I can login on that on Firefox (without vpn) but I want to use my macbook if possible.

It's strange because I managed to log in on the website first time no problem and then I logged out and back in again and it wouldn't accept the password change. it's for a course and the people organising it have reset the initial password again but I still can't log in (they can do it with my username as they have sent me a video showing me they can and saying that it must be my end).

I have previously had a login problem with another website with a 403 error but that works without vpn. This doesn't.

Any help would be greatly appreciated.

Asked by pmavp2gsap4ma 1 week ago

Last reply by pmavp2gsap4ma 6 days ago

Problems in YouTube in Firefox 86.

Hello everyone. I noticed a small problem on my own. When I open a channel on YouTube, the video that is on the main page of the channel I went to starts by itself. I kno… (read more)

Hello everyone. I noticed a small problem on my own. When I open a channel on YouTube, the video that is on the main page of the channel I went to starts by itself. I know this is normal. But when I then go to another channel in YouTube, the video from the main page of the first channel continues to be launched. I went to listen to the radio on the channel, but the music and sound from the previous video got mixed, they started to sound together. I'm using Linux Mint 20.1 and I don’t know how things are on Windows. So I think the problem is hidden in the browser itself.

Asked by cytorak87 6 days ago

Ubuntu (Studio) 20.04. Firefox 86 no longer starts. Re-install doesn't help

I've ran apt remove --purge firefox and completely deleted the ~/.mozilla directory, reinstalled and still get a Mozilla Crash Reporter window. If I try to run firefox … (read more)

I've ran apt remove --purge firefox and completely deleted the ~/.mozilla directory, reinstalled and still get a Mozilla Crash Reporter window.

If I try to run firefox from terminal I get: (Running in safe mode (firefox --safe-mode) makes no difference.)

   [GFX-]: glxtest: libpci missing.  

I haven't made any config or extension changes since it stopped working, and not sure what could be causing this. I don't mind starting from scratch, just need Firefox back. :)

Asked by eric125 6 days ago