Firefox Support Forum

Just opened up Fireox and everything has gone - all bookmarks and folders, toolbar with shortcuts, all of it. I am not a technical person. What do i do to get it all back? Thank you Harry

Greetings, I am a 77 year old geezer and I have been using Firefox for probably 25 or 30 years. PROBLEMS: 1) bulk emails sent to my customers are rejected by mostly gmail accounts. 2) Emails sent to me of airline group bookings arrive as pages of code that I cannot read. THESE TWO ISSUES ARE NEW PROBLEMS I HAVE NEVER SEEN BEFORE -- STARTED ABOUT 3 MONTHS AGO 3) How do I move/transfer all of my address books/database to a gmail account?

Like I mentioned, I am a geezer, so please be gentle as I understand none of this. Thanks, Walt

I installed Firefox on a new laptop and synced it. The bookmarks all were transfered. But when I log into some websites they do not recognize the password, even when the passwords are correct and still work on my previous computer/Firefox brow’ for ‘Firefox.

Dear Sir/Madam:

I am using Firefox Browser 102.15.1esr (64-bit) on a MacBook Pro Ventura 13.5.2.

I have been using the www.dictionary.com website for a long time, but recently when I attempt to go there, I keep getting the error message as follows:

Unexpected Application Error! FM.findLast is not a function

WM@https://www.dictionary.com/client.e12a2de6.js:36:305976 $o@https://www.dictionary.com/client.e12a2de6.js:1:26519 ka@https://www.dictionary.com/vendor.60d89d9a.js:1:864941 xu@https://www.dictionary.com/vendor.60d89d9a.js:1:921923 bc@https://www.dictionary.com/vendor.60d89d9a.js:1:910907 yc@https://www.dictionary.com/vendor.60d89d9a.js:1:910835 vc@https://www.dictionary.com/vendor.60d89d9a.js:1:910696 ic@https://www.dictionary.com/vendor.60d89d9a.js:1:907503 oc@https://www.dictionary.com/vendor.60d89d9a.js:1:906055 E@https://www.dictionary.com/vendor.60d89d9a.js:1:996565 P@https://www.dictionary.com/vendor.60d89d9a.js:1:997096

I tried clearing caches under Privacy & Security, but the problem persists.

(Meanwhile, I can visit www.dictionary.com on Safari and Google Chrome.)

Could you please let me know what is going on?

Thank you,

Roland

My apologies if I am being a numpty, but I have been using Firefox for many years without issue, and recently (possibly after an update, but I cannot be certain), it has started to randomly freeze. I am running Ubuntu 22.04, and Firefox 119.0. I have demonstrated to myself that if I open a web page with links (but not always), and click on the link, I may still scroll up and down the page, but the mouse cursor never seemed to recognise the hotlink, and doesn't jump to it. The links will work on Chromium. I initially tried resetting the browser, thereby losing all my open pages, but that didn't work. That also removed all extensions ("all" two of them) and that didn't work. Firefox is now pretty much unusable. Any help to resolve this would be appreciated, as I cannot find any solutions online, and it seems I am not alone with this issue! Many thanks,

On the Facebook desktop, the Firefox push notifications keep switching to off. I cannot see these notifications as a result, as you can see from the image where the information is blank. I have tried everything possible to fix this issue, but it remains. Any help in fixing this issue would be appreciated.

Dear Community,

Been having a problem with downloading for about 2 weeks now.

I am doing a course in Ethical Hacking, and have been told to download an .ova file from the internet. The download is 8.5 GB.

However, it has failed on, now, 8 occasions. The nearest it has come, is it has downloaded 5.1 GB.

Could anybody recommend another tool to download files better and quicker? This course is now almost halfway through and I still have not managed to download the software. Any suggestions would be most welcome. Could it possibly be the case that my anti-virus, Microsoft Defender, is not letting the download through? If so, how could I switch the anti-virus off, please?

Marek

Hello

I have a problem with signing in to my youtube account('s) it tells me that i dont have access anymore.

I tried some fixes like clearing cache, history, proxy and other things you can try. But it still doesnt work

account is fine i can login on other browsers but i think firefox is the best one out there so used to it.

anyone know a fix that might help?

Kind regards Collin

This problem just started recently, where I can't unmount an external USB drive without getting this error message:

The disk "Projects" couldn't be ejected because "Firefox" is using it.

I hate to keep quitting FF just to unmount a USB drive - that means logging in again to various web accounts.

My only extensions running right now are Enhancer for YouTube, Grammarly, and Facebook Container.

What's preventing me from unmounting a USB drive?

Thanks!

Hello,

I've read and tried the fixes to open the newly updated (deleted and installed 3 times) Mozilla Firefox and nothing is working. I've pressed down alt to open in safe mode and I am unable to get it to open. I've looked for the Facebook plugin to disable it (saw a comment on that) and the plugin folder is empty. Is there a help desk with an actual person that can figure this out?? It is quite alarming to see so many other people with this problem and no real help from Mozilla employees themselves. HELP!!

Within the last week or so, a certain website (libsyn.com) that serves Podcast audio has been doing something strange to their content that causes Firefox difficulty when playing back in-browser. If I try to jog/skip through the audio, certain portions will cause the time to continue advancing, but Firefox will not play any audio back. Here's a sample. Note that if you allow the full URL to be loaded, then load the stream into VLC, VLC is able to play the audio just fine without any issues.

Possibly similar questions:

• https://support.mozilla.org/en-US/questions/1378321

Related bug report:

• https://bugzilla.mozilla.org/show_bug.cgi?id=1496567

My regular profile has deleted all saved history, tabs, bookmarks, etc. This happened before and seems related to having private browings open. and to an update in progress or recent.

Opend a private window. Then noticed regular FF wasn't opened. I opened the usual profile and all saved info is gone. Also, my stuff to be synced is way out of date so can't restore from there (I always had sync up to date). My "backup" can't be opened to restore.

Where do I find yesrterday's info? How do I restore my session, bookmarks, etc?

Last time, I tried to follow directions I found soemwhere but the instruction werent clear at all and had to restore from a disk image.

Why is there stsill the private window deleting regular window?

Downloading each page of a subscribed newspaper takes about 30 seconds. How do I eliminate the slow response? By the way, I deleted Firefox and reinstalled it. That fixed the problem only temporarily.

Thank you, Mike

I remember having: Panaroma, 2 tab organization and several YouTube addons to enhance my experience like Adblock, unhook, dislike return. And with several tabs as checkpoints for my search but I couldn't separate them and also it lagged a lot when having unloaded tabs. LibreWolf provides a better service maybe you could understand the frustration that Firefox had on me. There's no section for videos.

Dear Mozilla

I'm participating in a discussion group based on Wordpress (learning.martinus.dk), and when I try to sign in (learning.martinus.dk/wp-login.php), I get the error.

>> 406 Security Incident Detected Your request was blocked. The public IP address assigned to you, by your internet provider, might be suffering from poor reputation: Look up IP reputation here. <<

My IP adr. is 80.208.65.123 and it is NOT suffering from poor reputation -- and no problem when I sign in from e.g. Chrome!

So what can I do so I can use my favorite browser here too!?  ;o)

All the best, Henrik Denmark

Dear firefox team, recently I use firefox on my windows 10 pro and when I use to open YouTube. Com it opens but when I play a video it starts buffing after one time of refreshing it plays and it is same at all time so please fix it