Firefox Support Forum

I switched from Chrome to Firefox a couple weeks ago. Everything seemed to go fine at first but now my laptop is not syncing bookmarks with my Android phone or desktop PC. My about:sync-log is filled with errors every few minutes. When browsing through them, I see a common reference saying the master password is locked and it can't sync but the primary password option is unchecked in my settings. Interestingly, nothing happens when I click sign out under my profile and I have to go to the Mozilla manage account screen and sign out from there. Sometimes when I do that and log back in, bookmarks will sync once and then error out again. Any assistance you can provide would be appreciated.

The Firefox "New tab" page shows quick-navigation buttons. At the top right of each button, the 3-dot menu has an Edit option. On the edit dialog is a link "Use a custom image", which then prompts you for a image URL.

I've tried pointing this to images in my Google Photos (a 1024x1024 .JPG), using an open-shareable link, but it doesn't work.

a) What format does the icon image have to be in? b) Are there any limitations on the URL? c) Is there a way to use a locally stored icon image?

Any guidance would be most welcome! Thanks :)

Hello,

  I have problem when i open WAC (Windows Admin Center v "1.5.2306.14001" ). 
Welcome page downloaded very long time, but i haven`t any error for debuging. 

On other browsers working normally.

Reinstall brw + Clear cash , cook +

 If u have any solution, i will be very glad. Thanks

I used Firefox Sync when I bought my new computer and it worked perfectly. This time, I had to reset my computer and forgot my password. Using my account associated email, I reset my password and my information was gone.

Menu, tabs, X (for closing program) do not appear at start. I then have to do CTRL ALT Delete to teminate Firefox I have repeatedly re-installed Firefox but then have to reset all my preferences/bookmarks/etc. and the problem re-appears randomly. I just restarted Firefox and THIS TIME it worked! Normal heading: (attached) Top of Screen/Heading when error appears: No "Get Support Mozilla Support - Mozilla Firefox/no Tabs line/no bookmark toolbar/ no - + X in upper right corner" --->have to do a CTRL ALT DEL to terminate the program. This is a new ASUS Vivobook 15 Computer with Windows 11 that I've had only a week.

The problem is:

1. in Firefox browser with a saved to hard drive file the HTML file is default to Firefox and on double clicking goes into the mask (incomplete missing graphics) 2. click on desired filed nothing happens 3. reset to MS edge as the default browser and functionality is there...

Is there a setting in Firefox that I am not seeing?

Thanks

Hi, I have a problem as my Facebook keeps freezing on Mozilla when I try to add emojis to a post, I have tried all the recommended actions but the issue still persists but it works normaly on MS Edge when I perform the same actions. Help !

I am receiving the following error message when I try to Manage Autoship on Chewy.com:

The page isn't redirecting properly"

"Firefox has detected that the server is redirecting the request for this address in a way that will never complete."

• This problem can sometimes be caused by disabling or refusing to accept cookies."

This had not been an issue previously. What can I do to fix it?

I was also blocked from downloading Chrome. Was this caused by last update?

Thanks for your help!

When I use the Firefox browser and attempt to open my Evernote, after I enter the password, it will not open on my desktop. I nearly always use Firefox (and prefer it); however, I can easily open Evernote if I use Chrome. How do I correct this problem? Thanks, Jan

After reinstalling Windows 11 Pro on a newly installed SSD my browser resets location and size to default. Nothing listed here in support or found elsewhere through a web search has made a difference. Also, if I leave Firefox open for an extended period of time so that the browser stays where I put it, and keeps the same size, it will crash. As a test, I had Windows resize the browser to the full monitor, closed it, and when I reopened Firefox it filled the monitor. A second time closed and reopened a few minutes later resets back to default location and size. Everything else (bookmarks, extensions, etc.) remains the same. Nothing has been added or removed since the fresh install.

This is the latest version, 23H2, of Windows 11 Pro, which, btw, was the version I was running before the fresh install of Windows 11 Pro.

How can this be corrected?

Thanks.

Hello

Since updating to 120.0 on a win 11 pro platform, clicking a link on a webpage no longer opens it in a new tab. Options to do this and switch to the new page are both checked in general / tabs / settings. Any ideas why this is happening?

TIA Dave

Firefox hangs when I try to maximise the window. If the firefox window is covering half of my screen and I try to maximise by clicking on the window button at the top right, it hangs. I get a message "firefox is not responding, wait or exit." Then I have to select close, and start it again to work. This happens occasionally, once in every 2-3 days.

At first Firefox opened and then immediately closed. Then it simply wouldn't open. I uninstalled it. Changed my profile (as per a suggestion in Support I read about). Reinstalled it. It opens now in "safe/troubleshoot" mode for a few moments. I checked the crash report and there are no current crash reports which might help me with the problem. I can't log back in as it keeps closing after I enter username and try to enter password - i don't think its a password issue - it closes all the time even at other places. I'm at my wits end and don't want to abandon Firefox. Any thoughts appreciated. Many thanks, A

b2f3b7ff-b950-4a8d-9ffc-67b230231124

Firefox crashes almost immediately upon startup. Have run through each step of: https://support.mozilla.org/en-US/kb/troubleshoot-firefox-crashes-closing-or-quitting

and while I wasn't able to get the RAM memory test application to work, none of the other steps worked either.

I have a content filter installed on this computer, that's the only other thing I can think of that is causing the issue. Help would be greatly appreciated.

When attempting to update my Mozilla account from my Firefox settings, I was unable to add my secondary email address because of an error message stating that the secondary email account exists...

Repeating this action in case of a bug resulted in being locked out of that particular window.

I have no idea what that error message means, nor how to circumnavigate it. Please help!

Thanks, MGB

FireFox 120 unable to update(!) on Win11 Home (recently updated) & my android 13 phone this evening. I'm using Waterfox G6.06 to be able to write to you! ERROR: MOZILLA_PKIX_ERROR_SELF_SIGNED_CERT for any site except google mail ?!

First noticed issues when using X.com on my phone (stopped loading even after 2x cold boots) I use FF Beta on it; downloaded FF full for Android & X still don't load. Still can't get FF to update itself. Tried the Installer for Win & no go. Sigh.

Unable to install Firefox on WIN11. Wants to create a profile but get "An unexpected error has prevented your changes from being saved. (This is a new Desktop unit I received today and have not had any problems with WIN10.