Cannot watch purchased videos online using Firefox

When I go to Artists Network and log into my account and try to view the videos that I have paid for, by clicking on a link - with Firefox nothing happens. However, they … (read more)

When I go to Artists Network and log into my account and try to view the videos that I have paid for, by clicking on a link - with Firefox nothing happens. However, they work using MS Edge.

Use hardware acceleration is unchecked and my graphics driver is up to date. If Microsoft Edge works why doesn't Firefox?

What is wrong?

Asked by NiagaraMouse 1 week ago

Last reply by NiagaraMouse 6 days ago

Connection not secure message

I have this problem. It just showed up after installing a brand new ARRIS modem exactly like the one I had. "Your connection is not secure" error when trying to log in to… (read more)

I have this problem. It just showed up after installing a brand new ARRIS modem exactly like the one I had. "Your connection is not secure" error when trying to log in to my modem's login page at the local address. There are several fixes that I saw, none seem to help. Tried the SSL refresh and it screwed up the browser. Now I get to figure out how I had it set up before the "refresh". Like I said this just started in Firefox and it prevents me from accessing the modem console period. If I use Edge it does not block me. (yuk) It does show a "Not Secure" message in the address bar but it will allow me to access my Modem. Why cant we get a fix for this. Its a local web address not on the internet. Should be a way to add to a allow local address list and ignore certificates or whatever else is causing it to block access.....

Email me when someone answers the thread seems to be broken on this page. I would like a email please so I can find a response.

[email removed from public]

Thanks! Roger

Asked by bowtieperformance 3 weeks ago

Last reply by bowtieperformance 6 days ago

Problem with some videos not playing.

I have a brand new Macbook Air running 12.5 OS and have reinstalled Firefox which means I should have the latest version (103.0.1) but some YouTube videos do not play (th… (read more)

I have a brand new Macbook Air running 12.5 OS and have reinstalled Firefox which means I should have the latest version (103.0.1) but some YouTube videos do not play (this happened when it was running 103.0 Firefox but did not resolve after updating). It's currently happening with this one, for example: https://www.youtube.com/watch?v=cQqTN4Tz-r4

The same videos play on my older Macbook Air without doing this white circle cycling thing but not playing as is happening on my new laptop, so it's not a wireless issue. I have cleared my cache but it is not helping. Sometimes that helps but often not, as in the case above. Additionally, I have to clear my cache every other day or so, which is very unusual and inconsistent with my older Macbook Air which is running 10.12.6 OS and 103.0 Firefox. Clearly something is different with the new laptop but it's only with Firefox and not with Chrome.

Asked by lyricessence 6 days ago

Firefox using all my RAM & CPU

Why, with not very many active open windows, and just after opening, is FF using 175% of my CPU, not counting all the separate listings in my Activity Monitor. Plus it's … (read more)

Why, with not very many active open windows, and just after opening, is FF using 175% of my CPU, not counting all the separate listings in my Activity Monitor. Plus it's using nearly all 16 GBs of my RAM. With every new update, I pray it will mean the browser will just work, and not use up all my computer's resources, but it just never does. Pretty soon, more & more of us will just give up on this browser, which used to work better, years ago, and has only gone downhill since.

Asked by StevenCee 5 months ago

Last reply by StevenCee 6 days ago

Firefox uses too much memory because the Windows Task manager shows me that I'm using 28 tabs even though I am only using 15

This problem is causing my whole PC to stutter and LAG whenever I want to play games here is a screenshots of the task manager I tried to close it one by one by "end task… (read more)

This problem is causing my whole PC to stutter and LAG whenever I want to play games

here is a screenshots of the task manager

I tried to close it one by one by "end task" option but still, every time I open Firefox again these tabs or whatever they are are back and using memory more than any browser

Asked by s.l.o.o.o.m_92 3 weeks ago

Last reply by s.l.o.o.o.m_92 6 days ago

Cloud tabs for Firefox lost

Hello. A lost my portable firefox. There were a lot of of opened tabs, and they was synced to cloud at my mozilla account. How to open all cloud tabs at once time (not on… (read more)

Hello. A lost my portable firefox. There were a lot of of opened tabs, and they was synced to cloud at my mozilla account. How to open all cloud tabs at once time (not one by one) at new instance of firefox after authentification? Please advice, thank you. Maybe I can export all this tabs to html list? Best regards, Denis

Asked by w_pegas 5 days ago

FireFox crashing on startup

ID report: bp-bb265373-80df-4264-a1ad-ddc980220808 AvailablePageFile: 7416332288 AvailablePhysicalMemory: 3308408832 AvailableVirtualMemory: 138531615559680 BackgroundTas… (read more)

ID report: bp-bb265373-80df-4264-a1ad-ddc980220808

AvailablePageFile: 7416332288 AvailablePhysicalMemory: 3308408832 AvailableVirtualMemory: 138531615559680 BackgroundTaskMode: 0 BlockedDllList: BuildID: 20220729222726 CPUMicrocodeVersion: 0x25 CrashTime: 1659952533 HeadlessMode: 0 InstallTime: 1659797756 ModuleSignatureInfo: {"CRYPTO-PRO":["cpadvai.dll","detoured.dll","cpcrypt.dll"],"Microsoft Corporation":["VCRUNTIME140_1.dll","VCRUNTIME140.dll","msvcp140.dll"],"Microsoft Windows":["cryptsp.dll","NapiNSP.dll","pnrpnsp.dll","winrnr.dll","wshbth.dll","dbgcore.dll","wsock32.dll","webauthn.dll","npmproxy.dll","dbghelp.dll","DWrite.dll","iertutil.dll","TextInputFramework.dll","dhcpcsvc.dll","dhcpcsvc6.DLL","winnsi.dll","version.dll","netprofm.dll","WinTypes.dll","CoreUIComponents.dll","nlaapi.dll","propsys.dll","CoreMessaging.dll","WINMMBASE.dll","winmm.dll","uxtheme.dll","ntmarta.dll","IPHLPAPI.DLL","dnsapi.dll","mswsock.dll","cryptbase.dll","devobj.dll","umpdc.dll","kernel.appcore.dll","msasn1.dll","profapi.dll","powrprof.dll","windows.storage.dll","bcrypt.dll","bcryptPrimitives.dll","ucrtbase.dll","KERNELBASE.dll","gdi32full.dll","crypt32.dll","wintrust.dll","msvcp_win.dll","win32u.dll","cfgmgr32.dll","SHCore.dll","ws2_32.dll","ole32.dll","shlwapi.dll","shell32.dll","combase.dll","advapi32.dll","nsi.dll","msvcrt.dll","kernel32.dll","sechost.dll","clbcatq.dll","imm32.dll","gdi32.dll","msctf.dll","user32.dll","psapi.dll","oleaut32.dll","rpcrt4.dll","ntdll.dll"],"Mozilla Corporation":["firefox.exe","xul.dll","nss3.dll","mozglue.dll","lgpllibs.dll"]} MozCrashReason: Failed to get async shutdown service: NS_ERROR_FILE_NOT_FOUND ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 1703 StartupCrash: 1 StartupTime: 1659952533 SubmittedFrom: Client SystemMemoryUsePercentage: 61 Throttleable: 1 TotalPageFile: 17112100864 TotalPhysicalMemory: 8522166272 TotalVirtualMemory: 140737488224256 URL: UptimeTS: 1.83395 Vendor: Mozilla Version: 103.0.1

Please, help to understand problem

Asked by meleshkin.n 5 days ago

LastPass Federated login hangs after Firefox 103 upgrade, works with 102

After upgrading Firefox from 102 to 103, LastPass Federated Login extension hangs (blank white screen) after Okta login completes. Firefox 102, works fine. Unfortunatel… (read more)

After upgrading Firefox from 102 to 103, LastPass Federated Login extension hangs (blank white screen) after Okta login completes. Firefox 102, works fine. Unfortunately, I cannot stop the automatic upgrade for Firefox. LastPass is critical to my work and I've uninstalled it as a result. I've contributed to both Firefox and Thunderbird as I believe they are the best at what they do.

Please let me know when this will be fixed, or how to disable automatic upgrades.

Asked by moke1 5 days ago

Last reply by moke1 5 days ago

Closing a tab sends Firefox full screen

I notice that this problem was reported way back in 2021, but rather than being resolved it was archived ! Well I suppose that's one way of whittling down problems logge… (read more)

I notice that this problem was reported way back in 2021, but rather than being resolved it was archived ! Well I suppose that's one way of whittling down problems logged on your stack of problems.

I am using 103.0.1 on a Mac Mini running macOS Mojave.

Like you, I'm being lazy and rather than typing a complete explanation of my own, I've simple cut and pasted the description from your previous complainant.

This action is prevalent when I close the right-most tab and whammo, full screen which then causes me to have to mess around to get the window back to the size I WANT IT, and not full screen as your software would seem to want it !

        • Previous complaint ****

Using latest version of Firefox for Mac (although this problem happened with some previous versions as well).

When I have more than one tab open, and I click the X at the corner of a tab to close it, my Firefox window suddenly jumps to full screen. I have to drag the browser window from the edge to get it back to my original size. This behavior happens at other odd times as well, and the suddenly jumping to full screen gets really annoying. Any suggestions as to how I can fix this problem?

        • End of previous complaint ****

I suppose that one potential fix would be to ditch Firefox and revert to Safari, what do you reckon ? I wonder if Safari exhibits this extremely PERVERSE way of working ?

Best regards

Pete Findlow

Asked by peter.findlow 5 days ago

Open external links in recently active window

I am sorry to invoke other browsers here, but I have switched from Chrome and found one feature to be completely intuitive there and impossible in FireFox. I have multipl… (read more)

I am sorry to invoke other browsers here, but I have switched from Chrome and found one feature to be completely intuitive there and impossible in FireFox. I have multiple profiles and want to open external links in the most recently active window. With Chrome, this was as simple as activating the window to open an external link in, then running the external link normally. In Chrome the link would open in any window that was recently active, including private windows. In FireFox it will only open in the first opened window of the first opened profile. I have not found an intuitive way of handling this in FireFox. Is there a setting or trick to it that doesn't involve rewriting URLs?

Asked by Brett 5 days ago

Unable to login to spectrum.net from Firefox - Login works in Chrome

Greetings. For the past several weeks I have been unable to log in to spectrum.net to pay a bill. Currently running Firefox 103.0.1 (64-bit) for Windows on Win 10 Pro 21H… (read more)

Greetings. For the past several weeks I have been unable to log in to spectrum.net to pay a bill. Currently running Firefox 103.0.1 (64-bit) for Windows on Win 10 Pro 21H2. I cleared cache and deleted cookies for spectrum.net, and performed a password reset with spectrum.net. Each login fails with: "We’re sorry, we’re unable to sign you in. Please try again later. IDID-3210."

Contacted Spectrum support, agent reset the password, and was able to log in using Chrome. I then ran Chrome and successfully logged in with the new password, and successfully changed the password and logged in again via Chrome.

Login still fails in Firefox.

Asked by gene.berkowitz 5 days ago

Invalid view state on a visual studio website

Getting an invalid view state on my own website written in asp.net visual studio old version 2013, started today never got this problem before. Problem not occurring on … (read more)

Getting an invalid view state on my own website written in asp.net visual studio old version 2013, started today never got this problem before. Problem not occurring on other browsers.

Asked by pat47 5 days ago

Rollo Printer Issues

Hello! I switched to firefox a few months ago. It worked okay with my rollo printer (printing mailing labels) for awhile, but it's suddenly not working right. Labels prin… (read more)

Hello! I switched to firefox a few months ago. It worked okay with my rollo printer (printing mailing labels) for awhile, but it's suddenly not working right. Labels print off at strange sizes and with garbled images and text. It works fine if I print from chrome or from my desktop; just not from the firefox browser. I'm wondering if there was an update recently that broke it and I'm really hoping it can be fixed, because I'd like to keep using this but I run a business and it's far too irritating to have to keep switching to chrome to print stuff... I also am positive this is a firefox issue because my partner is suddenly experiencing the same issue after switching from chrome.

Asked by qquiscula 5 days ago

Files downloaded from Gmail not retaining full file name

Why is Firefox limiting my file name to 3-5 characters instead of the full name as the original document? My Gmail Workspace account is a business account so I need to re… (read more)

Why is Firefox limiting my file name to 3-5 characters instead of the full name as the original document? My Gmail Workspace account is a business account so I need to retain proper naming conventions and original names for files, but Firefox seems to be shortening the file names, and I'm having to completely rename. I can't find any information on how to override this if it's a setting or if anyone else is having the same problem.

I am running Firefox 103.0.1 on macOS Monterey 12.4.

Thanks in advance.

Asked by cmjross1 5 days ago

How do I get the old Print interface back

Good morning: I updated FF 91 ESR to 102 ESR and I'm not liking the Print interface. The main problem is that the printer properties are not available. The printers de… (read more)

Good morning:

I updated FF 91 ESR to 102 ESR and I'm not liking the Print interface. The main problem is that the printer properties are not available. The printers default is to print from tray 2, but sometimes I want to print from tray 1.

If it can be changed then I prefer code that I add to User.js "user_pref("print.tab_modal.enabled", false); " is being ignored.

thanks Norbert

Asked by Norbert38 5 days ago

Last reply by Norbert38 5 days ago

PDF displaying as blank document.

We are on version 103.0.1 and have started having a problem with the PDF viewer showing blank documents. If you download the document is is good. How can we get the docum… (read more)

We are on version 103.0.1 and have started having a problem with the PDF viewer showing blank documents. If you download the document is is good. How can we get the document to open correctly in the viewer.

Asked by Dale_J_Souza 5 days ago

Last reply by Dale_J_Souza 5 days ago