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sound failure

I recently got the latest version of windows 11 to go with the latest version of firefox. I play streaming movies on several apps with the sound working. all apps that us… (read more)

I recently got the latest version of windows 11 to go with the latest version of firefox. I play streaming movies on several apps with the sound working. all apps that use sound work, except for one. Firefox will pay the sound for a couple seconds and go silent. For now I am using chrome, which allows the sound to work on all of my streaming videos and movies (netflix, amazon, etc.). I would prefer to use firefox, but will unable to do so unless I can get the sound working again. I updated my sound card drivers and my video drivers. Thanks

Asked by leiko49 16 hours ago

I cant get a email from the company with the code on my new widows pc to get info from my account

I can't get a email with the code for this new 11 windows pc. Driving me nuts. I was trying to see and look to see if they block some companies to send a email. Not sure… (read more)

I can't get a email with the code for this new 11 windows pc. Driving me nuts. I was trying to see and look to see if they block some companies to send a email. Not sure y u need the code anyways. We all know windows lies and hates any company like this one. They give enough warnings to the b s. Please try a email me with a code to get around this trash from windows. I can't figure this out. Making me mad. I only use this browser for tons of years. This code thing was a bad idea.

Asked by Roes 16 hours ago

Firefox 109 and earlier condenses multiple spaces in a filename into a single space on download

I am using Firefox and other browsers to attempt to download files containing multiple spaces in the filename, but only Firefox is condensing the multiple spaces down to … (read more)

I am using Firefox and other browsers to attempt to download files containing multiple spaces in the filename, but only Firefox is condensing the multiple spaces down to a single space when downloading. I've seen this in another support request, dated June of 2021, but there was no resolution posted. Any help would be appreciated. I can see the app displaying the file correctly, and when moving the file among the different stops in the app, the spaces are replaced by the '+' char, so as to keep track of the spaces. However, as soon as it lands on the download option, it retains only a single space. Thanks in advance.

Kev

Asked by kevfoley 15 hours ago

Installation aborted because the add-on appears to be corrupt.

https://addons.mozilla.org/en-US/firefox/addon/lightorange-on-black/ there seems to be a problem with this theme, cant install, cant upload or anything it says its corrup… (read more)

https://addons.mozilla.org/en-US/firefox/addon/lightorange-on-black/ there seems to be a problem with this theme, cant install, cant upload or anything it says its corrupted can someone help? please contact me under my email m.mehdimaghouli@gmail.coom

Asked by Farzam Maghouli 4 hours ago

Firefox crash when try to backup/restore bookmarks

When I open Manage Bookmarks, I goto Import/Export, folder explorer opens, try to locate a bookmark backup file (for restore), then BOTH the FireFox and Explorer crash an… (read more)

When I open Manage Bookmarks, I goto Import/Export, folder explorer opens, try to locate a bookmark backup file (for restore), then BOTH the FireFox and Explorer crash and disappear. Happened more than 20 times, already submitted crash reports. Please see my account. Need Fix asap. Also FYI I already tried fresh firefox reinstallments, pc reboots, clear cookies and everything else. Windows is already most updated.

Asked by res007d9 4 hours ago

Firefox constantly crashing and freezing

Can someone help me trouble shoot why my Firefox constantly crashes? I can't use it for more than 5 minutes before it freezes and crashes. Here are my reports, I have doz… (read more)

Can someone help me trouble shoot why my Firefox constantly crashes? I can't use it for more than 5 minutes before it freezes and crashes. Here are my reports, I have dozens of these but just the most recent five:

bp-5bc7a6be-213b-4ed8-99c0-72dd30230203 bp-a45d04dd-1ed7-455c-bc23-a4d430230203 bp-cd534224-58b5-4685-9fe8-9f80f0230203 bp-f4c1a883-d3b1-4252-b3bb-9e3a70230203 bp-6a6b65bb-29e5-469e-ae76-500c60230203

Asked by BMWconnoisseur 4 hours ago

connecting to internet site

I don't know how to identify this problem. WHAT IT IS: for about 6 days now I have been getting a message from my PNCBank saying unable to connect, try another browser. P… (read more)

I don't know how to identify this problem. WHAT IT IS: for about 6 days now I have been getting a message from my PNCBank saying unable to connect, try another browser. Previously it has worked just fine. I have not changed any information and the same crredentials work flawlessly with Chrome.

Asked by moserfd11 3 hours ago

Rejected URL

I had two replies to this question the other day but neither response works. I have had one of my accounts not work on Firefox lately. It has worked for years and now, o… (read more)

I had two replies to this question the other day but neither response works.

I have had one of my accounts not work on Firefox lately. It has worked for years and now, over the last 2 months, it will not connect. I get this message back with about 25 different numbers. The requested URL was rejected. Consult the administrator. I am not teck savy and have not been able to fix this.

Asked by shewy 4 days ago

Firefox Browser vertion-109

Dear Concern, We are using Mozilla Firefox Browser Ver.-109 But facing some problems. show barcode label on browser is ok but after print/pdf when large view in barcode … (read more)

Dear Concern,

We are using Mozilla Firefox Browser Ver.-109 But facing some problems. show barcode label on browser is ok but after print/pdf when large view in barcode label area. please find the attached file.

Asked by razz 4 days ago

Glitching of text on all tabs

My Firefox keeps doing weird glitches and I recently updated to a Windows 11 laptop, instead of using a windows 10 one, and both have had the same issue with this glitch.… (read more)

My Firefox keeps doing weird glitches and I recently updated to a Windows 11 laptop, instead of using a windows 10 one, and both have had the same issue with this glitch.

I'm unsure what to do- and as shown in the attached screenshot all text has been all messed up and it with all tabs and not just a singular one and I'm unsure what to do besides restart my computer.

I've allowed all stuff so hopefully this can help someone with answering this.

Asked by MoonbowGames 4 days ago

Hoping to shoehorn-in a backup of my bookmarks; new laptop, new everything

Some background first: To start with, I don't do clouds or file sharing, and almost no social media. I used to do bimonthly backups (to any of three external hard drives)… (read more)

Some background first: To start with, I don't do clouds or file sharing, and almost no social media. I used to do bimonthly backups (to any of three external hard drives) until my wife died four years ago. Never thought about it again until very late December. Decided I'd do it on January 1. Hard drive crashed on December 29, on an older laptop running Windows 10. Paid an obscene amount of money for the (successful) data recovery effort, and have it all on an external hard drive. That older laptop had other (physical) problems as well, so I bought a new one running Windows 11 while the data recovery effort was going on. I've been using Firefox exclusively for 20 years, I imagine, and I've got hundreds of bookmarks. (I tend to do a lot of research.)

Current issue: When I installed Firefox on the new laptop, it wanted to import bookmarks, but of course, they weren't available. Got the recovery drive back. Researched... located the folders that Mozilla says contains the bookmarks. Stopped Firefox. ...AppData\Roaming\Mozilla\Firefox\Profiles Renamed the folders therein. Copied the similarly named folders from the recovery drive to this location. (Names and/or extensions were similar, but not exact.) Fired up Firefox. Deep sigh. It didn't work. Stopped Firefox again. Renamed the file extensions. Fired up Firefox again. Back up and running again, your witness, I'm writing this.

So, it's not a matter of simple file substitution. Is there another way to recover bookmarks from a file?

Asked by MtSB 5 days ago

How to reopen all current tabs when I reopen Firefox

On my old computer, I used to be able to close Firefox and it would remember all of the tabs I have open. I can't find where to set that as my option, though, on my new … (read more)

On my old computer, I used to be able to close Firefox and it would remember all of the tabs I have open. I can't find where to set that as my option, though, on my new computer.

Asked by janethixson 1 day ago

Last reply by janethixson 1 day ago

how to ask user to grant permissions for 'Access your data for all websites' through a prompt during the installation process

Hi, I recently developed a Firefox browser extension using Manifest V3, it's to show coupons & offers on 1000s of online shopping website. To function properly, the e… (read more)

Hi,

I recently developed a Firefox browser extension using Manifest V3, it's to show coupons & offers on 1000s of online shopping website.

To function properly, the extension needs to have permission for 'Access your data for all websites' ( <all_urls> permission)

During installation, permission prompt does show up, but it doesn't ask permission for 'Access your data for all websites' but ask for other permission.

I have specified this permission in the permissions key in my manifest file. However, when I try to install the extension, It asks for other permission, but not <all_urls> permission: Screenshot at https://i.imgur.com/UiG5Dve.png

After installation, it start working properly only if user has manually granted permission from extension settings https://i.imgur.com/4QWOLOC.png Most users would not know this and may uninstall the extension if permission is not granted prior.

Please suggest the fix.

Here is how my Manifest V3 permission code look like https://i.imgur.com/JmMM3l2.png

I am using Firefox latest version and I have checked with/without any other extensions or add-ons that may be impacting the installation process.

I would greatly appreciate any help or guidance in resolving this issue. I believe the permission prompt is crucial for my extension to function properly and I would like to get it working as soon as possible.

Thank you for your time and assistance.

Best regards,

Krishna

Asked by enacton 2 days ago

Last reply by enacton 1 day ago

Open links in tabs instead of new windows

Since I have purchased my new laptop I am no longer always given the option to open new links in new tabs rather then new windows. I have my settings/ preferences selec… (read more)

Since I have purchased my new laptop I am no longer always given the option to open new links in new tabs rather then new windows. I have my settings/ preferences selected to open new links in new tabs. This is important to me. It is frustrating. I do hope there is an easy fix. Thank you.

Asked by lint1001 6 days ago

Last reply by lint1001 5 days ago

Firefox AND Monitor:Questions on how to change Firefox account's primary email address to a previously/currently used one and how to read replies to that question already posted

Question 1. I see questions similar to mine, but how do I access replies? I click on them, but there is no link attached. Question 2, How do I use Firefox Monitor to cha… (read more)

Question 1. I see questions similar to mine, but how do I access replies? I click on them, but there is no link attached.

Question 2,  How do I use Firefox Monitor to change my Firefox account primary email address to an email that is already in use, by me, used for an older version of Firefox on a previous computer that is no longer in service? 

This is what I've done. In Monitor, I clicked on the link that says "Change Primary Email Address." It goes to a nice instruction page. I click Menu lines, go to Manage Account, I try to add the email as a secondary, so that I can then make it my primary. I click save. However, I get a pretty red error message that tells me "Account already exists." Of course it does. It's my account. I'm on a less than a year old PC, which came with Windows 11 already loaded. I'm on Firefox version 109.0.1, 64-bit. I've used Firefox on laptops for years. I'm very comfortable using regedit. Thanks. Lakshmi

Asked by Lakshmi 16 hours ago

Last reply by Lakshmi 2 hours ago

Quit Your Browser App Pop-up

I have Windows 11, ver 22H2, on laptop. I use Nord VPN and Webroot antivirus which I have been using several years. This event just started occurring a week ago, and I ca… (read more)

I have Windows 11, ver 22H2, on laptop. I use Nord VPN and Webroot antivirus which I have been using several years. This event just started occurring a week ago, and I can't find any Google references to it. As soon as I open Firefox a pop-up appears that says: "Quit your browser app. For Threat Protection to start working with your browser, you need to quit it first. Quit Firefox and click Continue." Then there are two clickable choices, Continue and Cancel. I always click Cancel because I don't know what this Threat Protection is. Then the pop-up keeps reappearing. About every five minutes it pops up and two or three times in a row after I click Cancel. It does this as long as Firefox is open. I have tried disabling Nord VPN and it made no difference. I have run complete scans with Webroot and it found nothing. I have tried uninstalling Webroot antivirus & rebooting and it made no difference, the pop-up still appears. I have tried downloading Malwarebytes and running a complete scan while Webroot was uninstalled, and it found nothing. I am out of ideas. I fear it is malware, but Nord VPN did not stop it, and both Webroot antivirus and Malwarebytes scans find nothing. I would appreciate any help.

Asked by debow48 5 days ago

Last reply by debow48 5 days ago

Facebook troubles Plus

Firefox version 109.0 (64 bit) I have 2 Laptops, A and B. Laptop A: about 2 years ago Adobe and Flash quit the business, Firefox was doing ok then after an Firefox update… (read more)

Firefox version 109.0 (64 bit) I have 2 Laptops, A and B. Laptop A: about 2 years ago Adobe and Flash quit the business, Firefox was doing ok then after an Firefox update videos would not play, I have to use chrome to this day, Had Windows 8 then updated to 10, no difference Laptop B: Everything was good until a couple of weeks ago January ? 10-20?? 2023. Just after an Firefox update my Facebook would not fully load, I can only see a couple of post followed by 3 post that only show a outlined box with an error occurred and if I click on it or anywhere else it kinda of locks up and does nothing. I can use Facebook on my cell phone (no Firefox) and on Laptop A (chrome) so nothing wrong with Facebook. I tried turning on-off, all that stuff. Tried using MS Edge still would not load fully. I uninstalled Firefox and reinstalled, no help. I updated Windows 10 to 11, I can Run Facebook thru MS Edge but still cant thru Firefox. Just seems like Firefox doesn't like videos. Has my time expired with Mozilla Firefox?

Asked by gmmory 3 days ago

Last reply by gmmory 2 days ago

No "x" button when multiple tabs open

With multiple tabs open, the "X" close button disappears; in Safari, the "X" appears on hovering, not in FF, so I have to open the tab to close it. It's an annoyance … (read more)

With multiple tabs open, the "X" close button disappears; in Safari, the "X" appears on hovering, not in FF, so I have to open the tab to close it. It's an annoyance

Asked by campsall 1 week ago

Last reply by campsall 5 days ago