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Unable to login to spectrum.net from Firefox - Login works in Chrome

Greetings. For the past several weeks I have been unable to log in to spectrum.net to pay a bill. Currently running Firefox 103.0.1 (64-bit) for Windows on Win 10 Pro 21H… (read more)

Greetings. For the past several weeks I have been unable to log in to spectrum.net to pay a bill. Currently running Firefox 103.0.1 (64-bit) for Windows on Win 10 Pro 21H2. I cleared cache and deleted cookies for spectrum.net, and performed a password reset with spectrum.net. Each login fails with: "We’re sorry, we’re unable to sign you in. Please try again later. IDID-3210."

Contacted Spectrum support, agent reset the password, and was able to log in using Chrome. I then ran Chrome and successfully logged in with the new password, and successfully changed the password and logged in again via Chrome.

Login still fails in Firefox.

Asked by gene.berkowitz 4 days ago

Content Encoding Error

When people come to my website using Firefox, they get the following error page: "Content Encoding Error." This error does not appear using any other browsers (Chrome, Ed… (read more)

When people come to my website using Firefox, they get the following error page: "Content Encoding Error." This error does not appear using any other browsers (Chrome, Edge, Safari) using a PC or Mac. The website is: https://radiotapes.com/

Please advise what I need to do. Thank you! Tom Gavaras ([email-removed])

Asked by tgavaras 2 days ago

Last reply by tgavaras 7 hours ago

Weird double menu when pasting to toolbar search item

I will post an image to show what is happening when I use the paste in the toolbar search item. I did a retore to defaults and it fixed the issue until the next day after… (read more)

I will post an image to show what is happening when I use the paste in the toolbar search item. I did a retore to defaults and it fixed the issue until the next day after a reboot of the pc and it is back. Anybody else see this behavior and know how to fix it? Thanks, Dave

p.s. I wrote up a larger version of this and tried to share data which didn't work automatically and wiped out my story. :(

Asked by schemer 2 days ago

Last reply by schemer 12 hours ago

Cannot watch purchased videos online using Firefox

When I go to Artists Network and log into my account and try to view the videos that I have paid for, by clicking on a link - with Firefox nothing happens. However, they … (read more)

When I go to Artists Network and log into my account and try to view the videos that I have paid for, by clicking on a link - with Firefox nothing happens. However, they work using MS Edge.

Use hardware acceleration is unchecked and my graphics driver is up to date. If Microsoft Edge works why doesn't Firefox?

What is wrong?

Asked by NiagaraMouse 1 week ago

Last reply by NiagaraMouse 5 days ago

PDF displaying as blank document.

We are on version 103.0.1 and have started having a problem with the PDF viewer showing blank documents. If you download the document is is good. How can we get the docum… (read more)

We are on version 103.0.1 and have started having a problem with the PDF viewer showing blank documents. If you download the document is is good. How can we get the document to open correctly in the viewer.

Asked by Dale_J_Souza 4 days ago

Last reply by Dale_J_Souza 4 days ago

Firefox closes Tab after closing downloaded attachment?

For maybe a month or two I have been seeing some strange behavior with Firefox closing after I close a downloaded file. Here are some examples. Lets say I am checking my … (read more)

For maybe a month or two I have been seeing some strange behavior with Firefox closing after I close a downloaded file. Here are some examples.

Lets say I am checking my email (yahoo) and receive a video file attachment. I launch the attachment which is set ot download and automatically open my player, which is VLC. VLC launches and plays as normal. When I finish, I close VLC and find that a few seconds later my Firefox window or tab also closes.

This is not just with video files and not just from email. Same for doc files or pdf or jpg files. If it downloads and then I open it through Firefox, that tab closes once I close the third-party program.

I also tried turning off the auto-launch and just download the files, but if I start them form the downloads display in Firefox the same issue occurs. If I start explorer and browse to downloads and just launch it from there then there are no such issues.

I did notice that it only closes one tab, so if I have a dummy second tab, when the tab is closed I can use Ctrl+Shift+T to restore the previous window and continue, but it has gotten tedious to do that every time I download a file.

I did check that neither Chrome of Edge do not have such behavior.

System details. Firefox 103, Windows 10 21H2. No known major updates or changes have been made to the system to cause this change. The only extension I have is Ublock Origin, and I have tried disabling it but it did not help the problem.

Asked by elkinm 4 days ago

Firefox is Constantly stating "Firefox is being updated by another instance."

Firefox is slow and sluggish. This normally happened to me when an update was applied and i need to restart the browser. But now its always stating "Firefox is being upd… (read more)

Firefox is slow and sluggish. This normally happened to me when an update was applied and i need to restart the browser. But now its always stating "Firefox is being updated by another instance'. I have closed all browser windows. i have rebooted my machine. I have refreshed firefox. i have uninstalled and reinstalled firefox. nothing seems to help. i am running the latest version of firefox. 103.0.1 (64-bit).

Asked by jnpatel340+firefox 4 days ago

ENO From Capital One

ENO No longer working on my Firefox browser, It's tries to open my account and then it immediately closes the window. As soon as I click the green banner at the bottom, "… (read more)

ENO No longer working on my Firefox browser, It's tries to open my account and then it immediately closes the window. As soon as I click the green banner at the bottom, "Sign in with your Browser" it briefly try to open then immediately closes

Asked by Don 4 days ago

snap firefox packages for Ubuntu Core 22.

1. How to install and run Firefox browser in ubuntu Core 22? As My experiment Firefox has the snap package. But it has the dependency its works in Ubuntu 22 Desktop Edit… (read more)

1. How to install and run Firefox browser in ubuntu Core 22? As My experiment Firefox has the snap package. But it has the dependency its works in Ubuntu 22 Desktop Edition.

I need the support/guidance to install and run Firefox in Ubuntu Core 22.

Asked by CheAnandKri 1 week ago

Last reply by CheAnandKri 3 days ago

Frequent reboot to get FIrefox to work

Every 15 minutes or so, Firefox quits working. It won't send e-mail, let me move or delete a message, and shows all my files are empty. I have to shut it down and reboot… (read more)

Every 15 minutes or so, Firefox quits working. It won't send e-mail, let me move or delete a message, and shows all my files are empty. I have to shut it down and reboot it to get my browser to work again, and then everything's fine for a few more minutes, then it crashes again.

What's wrong, and how do I fix it?

Asked by esmiller 4 days ago

Recent update broke online banking date selection

Longtime user of Firefox for online banking bill pay. Latest update broke bill pay by disabling date to pay a bill. At bank I select vendor to pay, chose calendar to se… (read more)

Longtime user of Firefox for online banking bill pay. Latest update broke bill pay by disabling date to pay a bill.

At bank I select vendor to pay, chose calendar to select date and now the cursor should turn to a 'hand icon' when hovering over date. It will not allow me to select a date to pay the bill. The cursor changes to a hand icon if I hover over past dates or day of week but not the date I want to pay the bill.

To make sure it isn't my bank's problem I logged on with Chrome and everything works as normal.

This was tested twice two weeks apart. For now I cannot use Firefox to pay bills.

Hope taking time to post this to Support will result in a response acknowledging problem and solution.

Thanks, Larry

Asked by lgbancroft 4 days ago

Clicking on a certain link does not do anything in FF but works fine in Chrome

Hi, I created a sign in to a particular account for a website using FF about a year ago & used it several times without issue. I haven't used it in about 6 months &am… (read more)

Hi, I created a sign in to a particular account for a website using FF about a year ago & used it several times without issue. I haven't used it in about 6 months & now when I try to sign in, nothing happens. The mouse pointer turns to a pointing hand when I hover over the sign in, but that's it, the tab doesn't refresh & no new tab is opened. It doesn't look like FF recognizes this as a link.

When I right click on other links I get the option to: Open Link in New Tab Open Link in New Window etc...

but when I right click on this link causing me issues, I get: Save page as... Save Page to Device etc...

It is as though FF doesn't see this as a valid link. I'm using Windows 10 64 bit & FF version 103.0.1 & have FF set to automatic update.

I've run FF in safe mode & no change, suggesting it's not my add-ons.I've Googled the problem & seen examples of what look similar, but no solution seems to work. In particular I've tried the suggestions from https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can but none helped.

I don't have any issues with this link in other browsers. Chrome opens it up in an instant & I'm wondering whether it would be just easier switching to Chrome as my default.

I'd love to stick to FF as my default, can anyone help?

Asked by jpasznyk 6 days ago

Last reply by jpasznyk 5 days ago

Firefox uses too much memory because the Windows Task manager shows me that I'm using 28 tabs even though I am only using 15

This problem is causing my whole PC to stutter and LAG whenever I want to play games here is a screenshots of the task manager I tried to close it one by one by "end task… (read more)

This problem is causing my whole PC to stutter and LAG whenever I want to play games

here is a screenshots of the task manager

I tried to close it one by one by "end task" option but still, every time I open Firefox again these tabs or whatever they are are back and using memory more than any browser

Asked by s.l.o.o.o.m_92 2 weeks ago

Last reply by s.l.o.o.o.m_92 4 days ago

pCloud web client not working fx 103.0.1

Seriously Firefox, after last update yet another few websites stopped working for me, pCloud being critical but not the only one. <rant> I've been using the browser… (read more)

Seriously Firefox, after last update yet another few websites stopped working for me, pCloud being critical but not the only one.

<rant> I've been using the browser since before version 1.0 days, but tell me honestly - why would I keep trying to use it any longer when most of sites are not working as expected (banking services, cloud services, stuff like that) and Firefox isn't looking nor behaving much different from any other browser anymore - except that it's constantly giving me headaches? The fact that I like your DevTools best is the only reason I haven't made the switch - yet, but you surely push me to.

It's supposed to be Internet Browser, not Internet Breaker. </rant>

Asked by mksj 3 days ago

How to expand the bookmarks tree by default when creating a new bookmark?

When creating a new bookmark, there is an arrow button named "Show all the bookmarks folders" that lets you choose the destination. I have managed to make the tree bigger… (read more)

When creating a new bookmark, there is an arrow button named "Show all the bookmarks folders" that lets you choose the destination. I have managed to make the tree bigger and remove the huge thumbnail by modifying userChrome.css, but having the destination tree expanded by default would be so much more usable. The addon Default Bookmark Folder Default Bookmark Folder has a search feature but it's slower than just having the full tree from the beginning. Thank you for your help!

Asked by 1ceSpark 6 days ago

Firefox bookmark sync add-on

No bookmark sync app. Actually there is. But because of the following problem. It's like nothing. 1 Firefox login bookmarks. Unable to load old bookmarks Or it can't be o… (read more)

No bookmark sync app. Actually there is. But because of the following problem. It's like nothing.

1 Firefox login bookmarks. Unable to load old bookmarks Or it can't be overwritten and you can't pick and choose to sync. I can't give the bookmark a name. For example, save the name win10 on 07/08/22. List. If a bookmark is broken, it cannot be fixed. Or, it may not be synchronized with Linux and Windows. then My bookmarks are blank. state of nothing This is the problem with Firefox default login bookmarks.

2 I Clear Browsing Data https://addons.mozilla.org/en/firefox/addon/clear-browsing-data/?utm_source=addons.mozilla.org&utm_medium=referral&utm_content=featured I use this bookmark. then.

3 Bookmarks created by individuals https://addons.mozilla.org/en/firefox/addon/syncmarx/?src=search syncmarx

https://addons.mozilla.org/en-US/firefox/addon/fvd-synchronizer/?utm_source=addons.mozilla.org&utm_medium=referral&utm_content=search EverSync Bookmarks This bookmark login will be canceled and all data will be lost. So I tried contacting the developer. No answers.

These were the problems I was facing right now.

I'm saving bookmarks manually so it's very dangerous and inconvenient. There are many cases where I forgot to save by my mistake.

thank you. I hope it improves.

Ah, Clear Browsing Data, other additional functions work normally even if you use this.


This story has nothing to do with Firefox. Because it is a problem caused by an add-on created by an individual I am aware of it too. But there is no place for me to complain.

Asked by 동우 1 day ago

Last reply by 동우 20 hours ago

Desktop websites shortcuts, All changed to Firefox emblem

Hi Guys, This happens every-time Firefox updates, Win7, Win10 too. The appearance of my website shortcuts on my desktop has changed; how do I restore the original appeara… (read more)

Hi Guys, This happens every-time Firefox updates, Win7, Win10 too. The appearance of my website shortcuts on my desktop has changed; how do I restore the original appearance PLEASE. This is very annoying, as shortcuts for websites has its own Sign/Emblem, making it easy to spot when need to click it. Now, entire desktop websites shortcuts Looks the same. Thank you in advance.

Asked by AJ 3 days ago

My Frontiernet.net email account suddenly stopped responding to some cues when using Firefox (preferred) as the browser. It works fine with Chrome. ???

When attempting to manipulate (delete, forward, etc) messages from my Frontiernet.net email account the cues fail to respond. I can move between new messages, trash, spa… (read more)

When attempting to manipulate (delete, forward, etc) messages from my Frontiernet.net email account the cues fail to respond. I can move between new messages, trash, spam, etc with no problem but cannot take any action within those folders. When using Chrome as the browser, the Frontiernet.net account responds properly. Any suggestions??

Asked by snooselip 1 day ago

Login to cibconline.cibc.com

I've been using Firefox for 25+ years, always keeping it up to date. I've been a customer of CIBC Bank for 20+ years and using their online website since its beginning. L… (read more)

I've been using Firefox for 25+ years, always keeping it up to date. I've been a customer of CIBC Bank for 20+ years and using their online website since its beginning. Last week I've been unable to login to my accounts without going thru an inconvenient and time-consuming telephone code procedure every time. Previously, this procedure had been in place only occasionally as a secondary method of identification.

CIBC advised changing my anti-tracking and cookie settings. After trying all the alternatives, there was no change. Checked out Edge browser, and it was the same. Checked out Firefox and Edge on a second computer and it was the same. Installed the Chrome browser, and it works fine!

No problems accessing any other website. Anyone ever experienced this? Any suggestions?

Asked by BrianM 6 days ago

Last reply by BrianM 5 days ago

Google Searches in Firefox Repeating Itself

There is this weird bug(?) that popped up like within a day or so. When searching for some terms with Google in Firefox, the search result would repeat itself. For exampl… (read more)

There is this weird bug(?) that popped up like within a day or so. When searching for some terms with Google in Firefox, the search result would repeat itself. For example, searching for terms like "ab", "abc", or "hgi" would result in two searches, but not "def". So let's say if I search for "ab" twice, I would get 4 search histories of "ab".

One curious thing I noticed is that if I already have a non-blank tab opened before the search, going back to it and then going forward to any search that would repeat itself would prompt it to produce two search histories again. The problem to this is that if there were other searches further up the tab's histories (I usually search for multiple things within the same tab), they would essentially be lost (I turned off search and form history) when the search repeated itself, since it would act like I made a new search of the same term.

I have updated the Firefox browser to the latest stable version 103.0.1, and the problem persists. I tried to replicate this on Chrome to no avail. It's irking me to no end, so any help is much appreciated.

Asked by urishino 6 days ago

Last reply by urishino 5 days ago